XP Pro Problems after Trojan

[Guest_Joe]

Hello.  Great site.  It has helped me a lot by reading similar problems other people have had and using those solution.  However...

I just got nailed by various backdoor trojans.  Norton found one, couldn't fix it, so I used a couple other programs like ewido, search and destroy and so on.  Various things were found and supposedly fixed.  I rebooted and problems started.  Biggest problem was that I was unable to start anything.  Almost every icon I clicked on I rec'd an error indicating rundll32.exe couldn't be found.

I used the Repair option in the XP Pro install CD and still had the same problems.  So, again, using the methods I read about in www.thetechguide/forum/index.php?showtopic=11540 I was able to cure most issues.

The two problems I have now are:
1.) I can't run Windows Update
2.) I can't look at the Event Viewer
3.) Some Icons don't start the associated programs

Automatic Windows update shows there are updates ready to be installed. When I click the icon in the sys stray it just goes away and never does anything.

When I try to look at the Application or System event viewer logs I get a popup that says - Unable to complete the operation on "Application".  Access is denied.

Lastly, some of my app icons present me with a dialog box that is titlted "Run As" and I have to uncheck the 'Protect my computer and data from unauthorized program activity' in order to get the program to run.  It's as if the security policy has changed(?).

BTW, this XP Pro box is a stand alone server.

Here is my HiJackThis log.  I hope you can help.
Thanks for this fantastic site

Logfile of HijackThis v1.99.0
Scan saved at 3:38:23 PM, on 12/17/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exe
C:\PROGRA~1\QUICKT~1\qttask.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Intellicast\Intellicast.exe
C:\WINDOWS\system32\W3DBSMGR.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_GUI.Exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\mdm.exe
C:\WINDOWS\system32\cmd.exe
X:\JOE\Hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://localhost/spede/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0 CE\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\CwbSvStr.Exe"
O4 - HKLM\..\Run: [Client Access Help Update] "C:\Program Files\IBM\Client Access\cwbinhlp.exe"
O4 - HKLM\..\Run: [Client Access Check Version] "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\PROGRA~1\QUICKT~1\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Intellicast.lnk = C:\Program Files\Intellicast\Intellicast.exe
O4 - Startup: Pervasive DB Engine.lnk = C:\WINDOWS\system32\W3DBSMGR.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093876129984
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {6D7A03C1-B6AA-4DD4-926C-CBA20B46449C} - http://192.1.1.120/spede/cia/SpyViewer.CAB
O16 - DPF: {6DAD42C5-8F63-4486-BF6D-6EF226EBBCFC} (WebLabelPrint.SPEDE_WebLabelPrint) - http://192.1.1.21/spede/vendorlabelprint/P.../PrintLabel.CAB
O16 - DPF: {71C140F3-1A84-430B-9035-68815582DC79} (Crystal Report Prompt Info Control) - http://209.187.232.44/viewer/activeXViewer...meterdialog.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.4.1_03) - http://localhost/crystalreportviewers10/Ja...dows-i586-i.exe
O16 - DPF: {A1B8A30B-8AAA-4A3E-8869-1DA509E8A011} (Crystal ActiveX Report Viewer Control 10.0) - http://192.1.1.167/crystalreportviewers10/...tiveXViewer.cab
O16 - DPF: {CAA057EE-809B-48E4-BE9C-367C32486C0D} (Crystal Print Control 10.0) - http://192.1.1.167/crystalreportviewers10/...rintControl.cab
O23 - Service: pcAnywhere Host Service - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Crystal Report Application Server - Crystal Decisions - C:\Program Files\Common Files\Crystal Decisions\2.5\bin\crystalras.exe
O23 - Service: Client Access Express Remote Command - IBM Corporation - C:\WINDOWS\CWBRXD.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Check Point SecuRemote Service - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
O23 - Service: Check Point SecuRemote WatchDog - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe