Download and save to Desktop the
FixIstbar.exe from SymantecsDon't run it yet
Print the rest of this out or save to a Notepad file on your Desktop
Know how to start in safe mode, you can do this by tapping the F8 key on the keyboard as the computer is booting up
Or use the method described in the link below
RESTART your Computer in
SAFE MODEAccess your add/Remove programs and remove
Istbar or Istsvc if found
Find and delete these files or folders if they exist
C:\WINDOWS\
gyuygwys.exe <--this file
C:\Program Files\
ISTsvc <--this folder
Do another scan with Hijackthis and put a check next to these entries:
O4 - HKLM\..\Run: [9rjhY3] C:\WINDOWS\gyuygwys.exe
O4 - HKLM\..\Run: [쥒퇛0?W
}店z?[8C:\Program Files\ISTsvc\istsvc.exe] C:\WINDOWS\gyuygwys.exe
O4 - HKLM\..\Run: [㈆c菩얼?{/pf?C:\Program Files\ISTsvc\istsvc.exe] C:\WINDOWS\gyuygwys.exe
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exeAfter you have ticked the above entries, close
All other open windows, including this one
Leave Hijackthis open and click FIX CHECKED
OK the prompt and exit Hijackthis
Do a DiskCleanup>>START--RUN--Type in
cleanmgrHit Ok
Ensure Temp and temporary internet folders are checked
Run the FixIstbar tool by Symantec's<---let it finish the scan of your hard drive
Follow the prompts
Restart back to Normal mode
Don't open a browser yet, instead access Internet Options via Control Panel
Under the Programs tab "Reset Web Settings"
Under the General tab---Delete files + offline content---Also Reset home page
Download and Install the free version of
Ad-Aware SE Personal 1.05Ensure you have this version or the paid version
Open Ad-Aware, ensure to click the
check for updates now link and
Connect to download the latest updates
Perform a Full system scan--"Uncheck Search for Negligible Risk Entries" before scanning
When it's finished scanning
At this point you should either right click on the screen and and choose the "Select All" Objects option or individually put a checkmark in each objects checkbox
click on the Next button. Ad-Aware SE will now present you with a confirmation box as to whether or not you would like to remove the objects you have just selected. Press the "OK" button
RESTART your computer to finish the cleaning process
Post back a fresh hijackthis log afterwards