Pops Galore - Need Help! Thx in advance!

[jfteague]

This morning I started getting tons of pop-ups on my PC when in IE. Not sure how I got it but any help is greatly appreciated. I've tried several fixes posted on here but nothing seems to work. Here's my HJT log, hopefully I followed your Sticky correctly:

Logfile of HijackThis v1.98.2
Scan saved at 2:54:00 PM, on 5/16/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iRiver\iRiver Manager\Updater\Updater.exe
C:\PROGRA~1\MICROS~3\Office\OUTLOOK.EXE
C:\Program Files\Common Files\System\MAPI\1033\nt\MAPISP32.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\Office\EXCEL.EXE
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/...://my.yahoo.com
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ohb - {9ADE0443-2AB2-4B23-A3F8-AC520773DE12} - C:\WINDOWS\system32\nstD92.dll
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\ePOAgent\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iRiver Updater] C:\Program Files\iRiver\iRiver Manager\Updater\Updater.exe
O4 - HKLM\..\Run: [pFnR32X] powhnd.exe
O4 - HKCU\..\Run: [Yo45RSbEj] rsmut.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab

[jfteague]

Just noticed the topic. Not trying any slang - I meant pop-ups  http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/dry.gif\' class=\'bbc_emoticon\' alt=\'<_<\' />

[guestolo]

Can I have you update your version of Hijackthis please
Download the latest version from my Signature below and save it to your
C:\HJT
folder
Allow to overwrite the old version if prompted

Could you also Restart your computer after saving the newest version
Back in Windows

Open Hijackthis
Do a SCAN and Save a Log file---Save the log----copy and paste the WHOLE contents of the log  here
Don't try and fix anything yet, it's all important

[jfteague]

Thanks so much for your help Guestolo! I appreciate it more than you know.

I've updated HJT as you've requested, restarted and re-scanned. Here's my log:

Logfile of HijackThis v1.99.1
Scan saved at 5:12:37 PM, on 5/16/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iRiver\iRiver Manager\Updater\Updater.exe
C:\HJT\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\MICROS~3\Office\OUTLOOK.EXE
C:\Program Files\Common Files\System\MAPI\1033\nt\MAPISP32.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ohb - {9ADE0443-2AB2-4B23-A3F8-AC520773DE12} - C:\WINDOWS\system32\nstD92.dll
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\ePOAgent\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iRiver Updater] C:\Program Files\iRiver\iRiver Manager\Updater\Updater.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = CORP.colorspot.com
O17 - HKLM\Software\..\Telephony: DomainName = CORP.colorspot.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = CORP.colorspot.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = CORP.colorspot.com
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\ePOAgent\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: WinVNC - Unknown owner - C:\Program Files\Orl\VNC\WinVNC.exe (file missing)

[guestolo]

Do another scan with Hijackthis and put a check next to these entries:

R3 - Default URLSearchHook is missing

O2 - BHO: ohb - {9ADE0443-2AB2-4B23-A3F8-AC520773DE12} - C:\WINDOWS\system32\nstD92.dll

After you have ticked the above entries, close All other open windows, including this one
Leave Hijackthis open and click FIX CHECKED
OK the prompt and exit Hijackthis

Restart your computer

Find this file and delete it if found
C:\WINDOWS\system32\nstD92.dll <-file

Run another scan with Hijackthis and post a fresh log

[jfteague]

Thanks again for the help! I did as you said and checked the two entries and fixed them. After I restarted my computer and searched for the nstd92.dll file it came up with nothing. I've posted a new log per your request. Also, everytime I start IE I have a new favorite that is labeled "1111" with a shortcut to my homepage which counts my visits there. Any idea what that is (maybe the same thing?) ?

Here's the log:

Logfile of HijackThis v1.99.1
Scan saved at 8:24:45 AM, on 5/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iRiver\iRiver Manager\Updater\Updater.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://www.yahoo.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -

C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program

Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} -

C:\Program Files\AIM Toolbar\AIMBar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network

Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\ePOAgent\UpdaterUI.exe"

/StartedFromRunKey
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe"

-atboottime
O4 - HKLM\..\Run: [iRiver Updater] C:\Program Files\iRiver\iRiver

Manager\Updater\Updater.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM

Toolbar\AIMBar.dll/aimsearch.htm
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program

Files\AIM\aim.exe
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload

Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = CORP.colorspot.com
O17 - HKLM\Software\..\Telephony: DomainName = CORP.colorspot.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = CORP.colorspot.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = CORP.colorspot.com
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program

Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program

Files\ewido\security suite\ewidoguard.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network

Associates, Inc. - C:\ePOAgent\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates,

Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network

Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: WinVNC - Unknown owner - C:\Program Files\Orl\VNC\WinVNC.exe

(file missing)

[guestolo]

Can you do the following please

Download and Install
SpywareBlaster 3.4 by JavaCool
*Will block bad ActiveX Controls
*Block Malevolent cookies in Internet Explorer and Firefox
*Restrict actions of potentially dangerous sites in Internet Explorer

After installation
Check for updates>>Then Enable All Protection

==Download and Install this small program
to help clean your temp folders,cookies, prefetch, etc...
Windows Cleanup
Give the link time to load or try it twice, it may be busy
We'll need this later

Then
Download and UNZIP to desktop Traffic.zip, so you now have Traffic.reg on the desktop
[attachment=231:attachment]

Delete the shortcut and/or favorite

Double click on Traffic.reg and allow to add or Merge to the registry

Open Windows CleanUp!>>START>>programs>>Cleanup!
Click on the CleanUp button, let it finish scanning for files, when it's done
Decline to Log off

RESTART your computer

Back in Windows

Go to START>>RUN>>COPY AND PASTE the bold line into the open field and then
Click OK

regedit /e C:\find.txt "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DownloadManager"

Then find this text file
C:\find.txt
Copy and paste the contents back here

Could you also post a fresh Hijackthis log
Use Notepad to open the log please