Had major problems with trojans.
ran norton which , ewido, ad-aware and fixwareout but i'm still stuck. PLEASE help me.
these are my scans:
Fixwareout
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ruins\23plhps
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ruins\mgcppp
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ruins\tesvaf
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ruins\32refaselif
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ruins\ipqmd
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls\xedocne
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls\gib_ogol
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls\repiwoh
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls\llun
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls\golmedi
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls\23plhps
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls\mgcppp
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls\tesvaf
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls\32refaselif
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls\putesprpgd
PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, There WILL be LEGIT FILES LISTED. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
»»»»» Search by size and names...
C:\WINDOWS\SYSTEM32\CSQQL.EXE
C:\WINDOWS\SYSTEM32\DMQPI.EXE
»»»»» Misc files
»»»»» Checking for older varients covered by the Rem3 tool
most recent Ewido scan
---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------
+ Created on: 13:14:06, 03/01/2006
+ Report-Checksum: C801E1E3
+ Scan result:
[456] VM_01110000 -> Trojan.Pakes : Error during cleaning
[3504] VM_01210000 -> Trojan.Pakes : Error during cleaning
C:\Documents and Settings\Fiona\Cookies\
[email protected][1].txt -> Spyware.Cookie.Addynamix : Cleaned with backup
C:\Documents and Settings\Fiona\Cookies\fiona@advertising[1].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\Fiona\Cookies\fiona@atdmt[1].txt -> Spyware.Cookie.Atdmt : Cleaned with backup
C:\Documents and Settings\Fiona\Cookies\fiona@tribalfusion[1].txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
C:\RECYCLER\S-1-5-21-746311515-1908198974-1299006551-1006\Dc10.exe -> Spyware.Msnagent : Cleaned with backup
C:\RECYCLER\S-1-5-21-746311515-1908198974-1299006551-1006\Dc11.exe -> Spyware.FindSpy : Cleaned with backup
C:\RECYCLER\S-1-5-21-746311515-1908198974-1299006551-1006\Dc3.exe -> Hijacker.Small : Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP678\A0030739.exe -> Trojan.Qhost.df : Cleaned with backup
C:\WINDOWS\SYSTEM32\csqql.exe -> Downloader.Agent.uj : Cleaned with backup
::Report End
Hijack this:
Logfile of HijackThis v1.99.1
Scan saved at 13:14:35, on 03/01/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\ewido anti-malware\SecuritySuite.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Fiona\Desktop\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.euro.dell.com/countries/uk/enu/gen/default.htmR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.google.co.uk/R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.euro.dell.com/countries/uk/enu/gen/default.htmR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Tiscali 10.0
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: PartSpamMedia - {82B1576C-1ADC-6173-181C-86186424EBB5} - C:\PROGRA~1\INSIDE~1\funktray.dll (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: locks list peak - {CE20CC67-792F-1645-7690-7F2D24E79ABD} - C:\PROGRA~1\INSIDE~1\funktray.dll (file missing)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [BTopenworld] "c:\program files\bt yahoo! internet\DialBTYahoo.exe" /ReInstallAutoDial
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dmlfl.exe] C:\WINDOWS\system32\dmlfl.exe
O4 - Global Startup: AOL 8.0 Tray Icon.lnk = C:\Program Files\AOL 8.0\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) -
http://www.kaspersky.com/downloads/kws/kav...can_unicode.cabO16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -
http://go.microsoft.com/fwlink/?linkid=39204O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) -
http://messenger.zone.msn.com/binary/MineSweeper.cabO16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
http://update.microsoft.com/microsoftupdat...b?1124704744218O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) -
http://messenger.zone.msn.com/binary/Messe...StatsClient.cabO16 - DPF: {8FACB588-4A4B-46C1-807B-1F08D0AC7592} (eTours Control) -
http://www.360etours.net/tours/activex/eTours3-3-0-0.ocxO16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) -
http://messenger.msn.com/download/MsnMesse...pDownloader.cabO16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) -
https://register.btinternet.com/templates/b...bcontrol025.cabO16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) -
http://messenger.zone.msn.com/binary/SolitaireShowdown.cabO17 - HKLM\System\CCS\Services\Tcpip\..\{726D168C-8901-41B4-819B-69BA2251200A}: NameServer = 85.255.116.166,85.255.112.182
O17 - HKLM\System\CCS\Services\Tcpip\..\{B2EE04D3-9DC7-4950-8768-8B2775E16C9B}: NameServer = 85.255.116.166 85.255.112.182
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: st3d - C:\WINDOWS\g6651078.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
Also Norton has just popped up with a message saying i have a virus howiper.exe and that access it denied. I can't manually delete the file.
Please help, anything would be much appreciated.
Thanks.