Please help! I'm ready to smash my laptop against a brick wall . . . My computer keeps freezing up (Netscape, IE, Word, etc.). I continually get messages that say the "program is not responding." I have virus software: PC-cilin 2006, but I'm not sure it's very effective. My virus log shows a virus: A0005851.dll that cannot be cleaned, and when I run a new virus scan, I get a message which says that I have PE_Generic.Z malware, but PC-cilin gives me no help with cleaning or removing it. I'm desperate!!!
