Author Topic: Trojan.Vundo  (Read 750 times)

Offline nworbk85

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Trojan.Vundo
« on: December 25, 2008, 02:03:58 PM »
I am home for Christmas trying to fix my families computer.  It is bombarded by popups.  I ran Malware Bytes and it has definately reduced the popups.  I installed a Symantic, and now every night it stops over 100 Trojan.Vundo.  Can someone please help me get rid of the malware/adware that is causing this.  

Thanks,

Keith

Oh, my brother is a teenager living at home, so i'm POSITIVE he is to blame for this.

Offline guestolo

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Trojan.Vundo
« Reply #1 on: December 25, 2008, 02:06:36 PM »
Download Hijackthis Installer from [color=\"#FF0000\"]HERE[/color]
For an alternate download location, you can try HERE
SAVE it to your desktop
Double click on HJTInstall.exe to run it
Choose Install

Hijackthis v2.0.2 will open

Under Main Menu, Select
Do a system scan and save a Log file
A log will open in Notepad
Copy and Paste the Whole log back here to the forum----It is all important!

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline nworbk85

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Trojan.Vundo
« Reply #2 on: December 25, 2008, 09:41:36 PM »
[quote name=\'guestolo\' post=\'452894\' date=\'Dec 25 2008, 02:06 PM\']Download Hijackthis Installer from [color=\"#ff0000\"]HERE[/color]
For an alternate download location, you can try HERE
SAVE it to your desktop
Double click on HJTInstall.exe to run it
Choose Install

Hijackthis v2.0.2 will open

Under Main Menu, Select
Do a system scan and save a Log file
A log will open in Notepad
Copy and Paste the Whole log back here to the forum----It is all important![/quote]


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:40:45 PM, on 12/25/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\hphmon05.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINDOWS\system32\ezSP_Px.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us9.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us9.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: RatingHelperObj Class - {7157CE13-F711-49CD-AA5F-4FA80EAA622B} - C:\Program Files\My Family Explorer\MFEHelper.dll (file missing)
O2 - BHO: HP Smart Web Printing 1.0 - {AE84A6AA-A333-4B92-B276-C11E2212E4FE} - C:\Program Files\Hewlett-Packard\Smart Web Printing\SmartWebPrinting.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpdtlk02.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AutoTKit] C:\hp\bin\AUTOTKIT.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [QuickFinder Scheduler] "c:\Program Files\WordPerfect Office 11\Programs\QFSCHD110.EXE"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [Piolet] C:\PROGRA~1\Piolet\Piolet.exe SILENT
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\Hewlett-Packard\Digital Imaging\bin\backupnotify.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealOne Player\realplay.exe" /RunUPGToolCommandReBoot
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [lomafawipi] Rundll32.exe "C:\WINDOWS\system32\pufikere.dll",s (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [lomafawipi] Rundll32.exe "C:\WINDOWS\system32\pufikere.dll",s (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
O4 - .DEFAULT User Startup: mod_sm.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Search - ?p=ZRfox000(3)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {42D06124-98A2-47EC-8098-3778B58CE7D5} (SupportSoft External Control) - https://actsvr.comcastonline.com/techtools/...%20Controls.cab
O16 - DPF: {47B863BD-9069-43B1-A1BA-C7B73953697A} (SDD2MS Control) - http://partners.sonypictures.com/activex/m...1108/SDD2MS.CAB
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB
O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - http://asp.mathxl.com/books/_Players/PearsonInstallAsst2.cab
O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - http://playgames.comcast.net/Gameshell/Gam...ronGameHost.cab
O16 - DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} (Pearson MathXL Player) - http://asp.mathxl.com/books/_Players/MathPlayer.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O24 - Desktop Component 0: (no name) - http://re3.mm-a2.yimg.com/image/641110398
O24 - Desktop Component 1: (no name) - http://www.remington.com/images/products/f...0wingmaster.jpg
O24 - Desktop Component 2: (no name) - http://www.weaversdepartmentstore.com/prod...skitchentin.jpg

--
End of file - 10902 bytes

Offline guestolo

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Trojan.Vundo
« Reply #3 on: December 26, 2008, 03:40:17 AM »
Download ComboFix from one of these locations:

[color=\"#0000FF\"]Link 1[/color]
[color=\"#0000FF\"]Link 2[/color]
[color=\"#0000FF\"]Link 3[/color]
[color=\"#FF0000\"]Save it ONLY to your Desktop[/color]

      --------------------------------------------------------------------
[color=\"#2E8B57\"]Temporarily Disable your AntiVirus, AntiSpyware and Firewall applications, usually via a right click on the System Tray icon. They may otherwise interfere with this tool[/color]

  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.


[color=\"#2e8b57\"]**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
[/color]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply

NOTE: Do not mouseclick inside ComboFix window as it's running, it may cause it to stall
ComboFix will run again on startup, it will prompt that it's creating a log
This process could take up to 10 minutes, let it run uninterrupted please

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline nworbk85

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Trojan.Vundo
« Reply #4 on: December 26, 2008, 12:06:37 PM »
[quote name=\'guestolo\' post=\'452967\' date=\'Dec 26 2008, 03:40 AM\']Download ComboFix from one of these locations:

[color=\"#0000ff\"]Link 1[/color]
[color=\"#0000ff\"]Link 2[/color]
[color=\"#0000ff\"]Link 3[/color]
[color=\"#ff0000\"]Save it ONLY to your Desktop[/color]

      --------------------------------------------------------------------
[color=\"#2e8b57\"]Temporarily Disable your AntiVirus, AntiSpyware and Firewall applications, usually via a right click on the System Tray icon. They may otherwise interfere with this tool[/color]

  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.


[color=\"#2e8b57\"]**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
[/color]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply

NOTE: Do not mouseclick inside ComboFix window as it's running, it may cause it to stall
ComboFix will run again on startup, it will prompt that it's creating a log
This process could take up to 10 minutes, let it run uninterrupted please[/quote]

**************Symantec did not pop up last night blocking anything.  Not sure if that means anything, but just fyi********************************

ComboFix 08-12-25.04 - Owner 2008-12-26 11:47:15.1 - NTFSx86
Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.504.220 [GMT -5:00]
Running from: c:\documents and settings\Owner\Desktop\ComboFix.exe
 * Created a new restore point
.

(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\iAlmcoin.dll
c:\windows\system32\ilituwoh.ini
c:\windows\system32\oleperas.ini
c:\windows\system32\yapadoyi.exe
D:\Autorun.inf

.
(((((((((((((((((((((((((   Files Created from 2008-11-26 to 2008-12-26  )))))))))))))))))))))))))))))))
.

2008-12-25 21:40 . 2008-12-25 21:40    <DIR>    d--------    c:\program files\Trend Micro
2008-12-25 14:52 . 2008-04-13 20:12    159,232    --a------    c:\windows\system32\ptpusd.dll
2008-12-25 14:52 . 2001-08-17 22:36    5,632    --a------    c:\windows\system32\ptpusb.dll
2008-12-23 19:25 . 2006-09-18 17:55    109,744    --a------    c:\windows\system32\drivers\SYMEVENT.SYS
2008-12-23 19:25 . 2006-09-18 17:55    48,816    --a------    c:\windows\system32\S32EVNT1.DLL
2008-12-23 19:24 . 2008-12-25 14:09    <DIR>    d--------    c:\program files\Symantec AntiVirus
2008-12-23 19:24 . 2008-12-23 19:25    <DIR>    d--------    c:\program files\Symantec
2008-12-23 18:12 . 2008-12-23 18:12    0    --a------    c:\windows\vpc32.INI
2008-12-23 10:35 . 2008-12-23 10:35    <DIR>    d--------    c:\program files\Malwarebytes' Anti-Malware
2008-12-23 10:35 . 2008-12-23 10:35    <DIR>    d--------    c:\documents and settings\Owner\Application Data\Malwarebytes
2008-12-23 10:35 . 2008-12-23 10:35    <DIR>    d--------    c:\documents and settings\All Users\Application Data\Malwarebytes
2008-12-23 10:35 . 2008-12-03 19:54    38,496    --a------    c:\windows\system32\drivers\mbamswissarmy.sys
2008-12-23 10:35 . 2008-12-03 19:54    15,504    --a------    c:\windows\system32\drivers\mbam.sys
2008-12-01 19:25 . 2008-12-01 19:25    <DIR>    d--------    c:\windows\Cache
2008-12-01 19:25 . 2006-11-01 15:52    765,952    --a------    c:\windows\system32\xvidcore.dll
2008-12-01 19:25 . 2006-11-01 15:54    180,224    --a------    c:\windows\system32\xvidvfw.dll
2008-12-01 19:25 . 2006-11-01 16:26    77,824    --a------    c:\windows\system32\xvid.ax
2008-12-01 19:25 . 2004-03-09 11:39    8,704    --a------    c:\windows\system32\vidccleaner.exe
2008-12-01 19:24 . 2008-12-01 19:24    <DIR>    d--------    c:\program files\Samsung
2008-12-01 19:24 . 1998-07-09 20:41    217,088    --a------    c:\windows\system32\skjpeg40.dll
2008-12-01 19:24 . 1998-03-04 11:40    83,968    --a------    c:\windows\system32\Skbase40.dll
2008-12-01 19:23 . 2008-12-01 19:23    <DIR>    d--------    c:\documents and settings\Owner\Application Data\InstallShield

.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-25 18:05    ---------    d-----w    c:\documents and settings\Owner\Application Data\Apple Computer
2008-12-24 00:26    ---------    d-----w    c:\program files\Common Files\Symantec Shared
2008-12-24 00:24    ---------    d-----w    c:\documents and settings\All Users\Application Data\Symantec
2008-12-24 00:04    ---------    d--h--w    c:\program files\InstallShield Installation Information
2008-12-23 23:27    ---------    d-----w    c:\documents and settings\All Users\Application Data\Memo save stupid creative
2008-12-23 18:21    ---------    d-----w    c:\program files\Microsoft SQL Server
2008-11-18 20:44    ---------    d-----w    c:\program files\iTunes
2008-11-18 20:44    ---------    d-----w    c:\documents and settings\All Users\Application Data\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2008-11-18 20:43    ---------    d-----w    c:\program files\iPod
2008-11-18 20:43    ---------    d-----w    c:\program files\Apple Software Update
2008-11-18 20:41    ---------    d-----w    c:\program files\Common Files\Apple
2008-11-09 03:09    ---------    d-----w    c:\documents and settings\Owner\Application Data\Image Zone Express
2008-11-09 03:07    ---------    d-----w    c:\documents and settings\Owner\Application Data\Printer Info Cache
2008-10-23 12:36    286,720    ----a-w    c:\windows\system32\gdi32.dll
2008-10-16 20:38    826,368    ----a-w    c:\windows\system32\wininet.dll
2008-10-16 19:13    202,776    ----a-w    c:\windows\system32\wuweb.dll
2008-10-16 19:13    1,809,944    ----a-w    c:\windows\system32\wuaueng.dll
2008-10-16 19:12    561,688    ----a-w    c:\windows\system32\wuapi.dll
2008-10-16 19:12    323,608    ----a-w    c:\windows\system32\wucltui.dll
2008-10-16 19:09    92,696    ----a-w    c:\windows\system32\cdm.dll
2008-10-16 19:09    51,224    ----a-w    c:\windows\system32\wuauclt.exe
2008-10-16 19:09    43,544    ----a-w    c:\windows\system32\wups2.dll
2008-10-16 19:08    34,328    ----a-w    c:\windows\system32\wups.dll
2008-10-03 10:02    247,326    ----a-w    c:\windows\system32\strmdll.dll
2008-09-30 21:43    1,286,152    ----a-w    c:\windows\system32\msxml4.dll
2008-08-01 17:09    23    ----a-w    c:\documents and settings\Owner\jagex_runescape_preferences.dat
2008-12-19 02:27    67,688    ----a-w    c:\program files\mozilla firefox\components\jar50.dll
2008-12-19 02:27    54,368    ----a-w    c:\program files\mozilla firefox\components\jsd3250.dll
2008-12-19 02:27    34,944    ----a-w    c:\program files\mozilla firefox\components\myspell.dll
2008-12-19 02:27    46,712    ----a-w    c:\program files\mozilla firefox\components\spellchk.dll
2008-12-19 02:27    172,136    ----a-w    c:\program files\mozilla firefox\components\xpinstal.dll
2003-12-27 19:12    0    --sha-w    c:\windows\SMINST\HPCD.sys
2008-09-21 00:47    32,768    --sha-w    c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008092020080921\index.dat
.

(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BackupNotify"="c:\program files\Hewlett-Packard\Digital Imaging\bin\backupnotify.exe" [2003-06-22 24576]
"RealPlayer"="c:\program files\Real\RealOne Player\realplay.exe" [2006-07-02 1003520]
"Yahoo! Pager"="c:\program files\Yahoo!\Messenger\YahooMessenger.exe" [2007-08-30 4670704]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"NVIEW"="nview.dll" [2003-05-03 c:\windows\system32\nview.dll]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [1998-05-07 52736]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2004-08-20 118784]
"CamMonitor"="c:\program files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe" [2002-10-07 90112]
"HP Software Update"="c:\program files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" [2006-12-10 49152]
"HPHUPD05"="c:\program files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe" [2003-05-23 49152]
"HPHmon05"="c:\windows\System32\hphmon05.exe" [2003-05-23 483328]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2003-08-23 151597]
"AutoTKit"="c:\hp\bin\AUTOTKIT.EXE" [2003-06-18 53248]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2002-09-13 212992]
"NvCplDaemon"="c:\windows\System32\NvCpl.dll" [2003-05-03 4640768]
"mmtask"="c:\program files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe" [2003-02-24 53248]
"QuickFinder Scheduler"="c:\program files\WordPerfect Office 11\Programs\QFSCHD110.EXE" [2003-03-07 77887]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2004-08-20 155648]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\point32.exe" [2005-03-23 217088]
"ezShieldProtector for Px"="c:\windows\system32\ezSP_Px.exe" [2002-08-20 40960]
"ddoctorv2"="c:\program files\Comcast\Desktop Doctor\bin\sprtcmd.exe" [2008-04-24 202560]
"KBD"="c:\hp\KBD\KBD.EXE" [2005-02-02 61440]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-09-06 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-10-01 289576]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-11-07 111936]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2006-07-19 52896]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2006-10-24 125120]
"nwiz"="nwiz.exe" [2003-05-03 c:\windows\system32\nwiz.exe]
"AlcxMonitor"="ALCXMNTR.EXE" [2004-09-07 c:\windows\ALCXMNTR.EXE]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"ALUAlert"="c:\program files\Symantec\LiveUpdate\ALUNotify.exe" [2006-08-25 100032]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\OPXPGina]
2003-02-21 05:50 40960 c:\program files\Softex\OmniPass\OPXPGina.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"UpdatesDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Common Files\\Apple\\Mobile Device Support\\bin\\AppleMobileDeviceService.exe"=
"c:\\WINDOWS\\system32\\WgaTray.exe"=
"c:\\WINDOWS\\system32\\userinit.exe"=

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;\??\c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-12-23 99376]
S3 pohci13F;pohci13F;\??\c:\docume~1\Owner\LOCALS~1\Temp\pohci13F.sys []
S3 SavRoam;SAVRoam;"c:\program files\Symantec AntiVirus\SavRoam.exe" [2006-10-24 116416]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12    REG_MULTI_SZ       Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt    REG_MULTI_SZ       hpqcxs08 hpqddsvc

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{b51da3c8-84a1-11db-9bc2-000ea61348ea}]
\Shell\AutoRun\command - F:\LaunchU3.exe -a

*Newly Created Service* - PROCEXP90
.
Contents of the 'Scheduled Tasks' folder

2008-12-20 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]

2004-02-16 c:\windows\Tasks\Easy Internet Sign-up.job
- c:\program files\Easy Internet signup\HPSdpApp.exe []
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-msnmsgr - c:\program files\MSN Messenger\msnmsgr.exe
HKLM-Run-Piolet - c:\progra~1\Piolet\Piolet.exe


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uDefault_Search_URL = hxxp://srch-us9.hpwis.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mWindow Title = Windows Internet Explorer provided by Comcast
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = localhost
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: &AOL Toolbar search - c:\program files\AOL Toolbar\toolbar.dll/SEARCH.HTML
IE: &Search - ?p=ZRfox000(3)

O16 -: DirectAnimation Java Classes - file://c:\windows\Java\classes\dajava.cab
c:\windows\Downloaded Program Files\DirectAnimation Java Classes.osd

O16 -: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
c:\windows\Downloaded Program Files\Microsoft XML Parser for Java.osd

c:\windows\Downloaded Program Files\tgctlsi.dll - c:\windows\Downloaded Program Files\sprtexternal.dll
O16 -: {42D06124-98A2-47EC-8098-3778B58CE7D5}
hxxps://actsvr.comcastonline.com/techtools/dl/Comcast%20Activation%20Controls.cab
c:\windows\Downloaded Program Files\sprtexternal.inf
FF - ProfilePath - c:\documents and settings\Owner\Application Data\Mozilla\Firefox\Profiles\xfcvsxko.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-&p=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/?.home=ytff
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-&p=
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-26 11:58:26
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...


**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(516)
c:\program files\Softex\OmniPass\opxpgina.dll
.
Completion time: 2008-12-26 12:02:53
ComboFix-quarantined-files.txt  2008-12-26 17:01:32

Pre-Run: 42,604,265,472 bytes free
Post-Run: 48,887,169,024 bytes free

196    --- E O F ---    2008-12-24 00:09:41

Offline guestolo

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Trojan.Vundo
« Reply #5 on: December 26, 2008, 03:42:14 PM »
Download [color=\"#FF0000\"]> ATF Cleaner <[/color] by Atribune and save it to your Desktop.

Double Click on ATF-Cleaner.exe to Run it
Check the boxes to the left of:

Windows Temp
Current User Temp
All Users Temp
Temporary Internet Files
*Prefetch (Windows XP) only.
Java Cache

The rest are optional - if you want to remove the lot, check "Select All".
Finally click Empty Selected. When you get the "Done Cleaning" message, click OK.

If you use the Firefox or Opera browsers, you can use this program as a quick way to tidy those up as well.

When you have finished, click on the Exit button in the Main menu.

Next:
Open  Malwarebytes' Anti-Malware
It is important that you ensure that you Check for Updates
After checking for updates
  • Under the Scanner tab select "Perform Quick Scan", then click Scan.
       
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
       
  • Make sure that everything is checked, and click Remove Selected.
        * When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
       
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.

With that log can you also post a fresh Hijackthis log
« Last Edit: December 26, 2008, 03:48:28 PM by guestolo »

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline nworbk85

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Trojan.Vundo
« Reply #6 on: December 26, 2008, 07:55:50 PM »
[quote name=\'guestolo\' post=\'453016\' date=\'Dec 26 2008, 03:42 PM\']Download [color=\"#ff0000\"]> ATF Cleaner <[/color] by Atribune and save it to your Desktop.

Double Click on ATF-Cleaner.exe to Run it
Check the boxes to the left of:

Windows Temp
Current User Temp
All Users Temp
Temporary Internet Files
*Prefetch (Windows XP) only.
Java Cache

The rest are optional - if you want to remove the lot, check "Select All".
Finally click Empty Selected. When you get the "Done Cleaning" message, click OK.

If you use the Firefox or Opera browsers, you can use this program as a quick way to tidy those up as well.

When you have finished, click on the Exit button in the Main menu.

Next:
Open  Malwarebytes' Anti-Malware
It is important that you ensure that you Check for Updates
After checking for updates
  • Under the Scanner tab select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
        * When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.

With that log can you also post a fresh Hijackthis log[/quote]

*************************
I have not experienced a pop up during the last day or so.  

Malwarebytes' Anti-Malware 1.31
Database version: 1550
Windows 5.1.2600 Service Pack 3

12/26/2008 7:53:21 PM
mbam-log-2008-12-26 (19-53-21).txt

Scan type: Quick Scan
Objects scanned: 54598
Time elapsed: 8 minute(s), 22 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

************************************

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:54:18 PM, on 12/26/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us9.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: RatingHelperObj Class - {7157CE13-F711-49CD-AA5F-4FA80EAA622B} - C:\Program Files\My Family Explorer\MFEHelper.dll (file missing)
O2 - BHO: HP Smart Web Printing 1.0 - {AE84A6AA-A333-4B92-B276-C11E2212E4FE} - C:\Program Files\Hewlett-Packard\Smart Web Printing\SmartWebPrinting.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpdtlk02.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AutoTKit] C:\hp\bin\AUTOTKIT.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [QuickFinder Scheduler] "c:\Program Files\WordPerfect Office 11\Programs\QFSCHD110.EXE"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\Hewlett-Packard\Digital Imaging\bin\backupnotify.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealOne Player\realplay.exe" /RunUPGToolCommandReBoot
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
O4 - .DEFAULT User Startup: mod_sm.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Search - ?p=ZRfox000(3)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {42D06124-98A2-47EC-8098-3778B58CE7D5} (SupportSoft External Control) - https://actsvr.comcastonline.com/techtools/...%20Controls.cab
O16 - DPF: {47B863BD-9069-43B1-A1BA-C7B73953697A} (SDD2MS Control) - http://partners.sonypictures.com/activex/m...1108/SDD2MS.CAB
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB
O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - http://asp.mathxl.com/books/_Players/PearsonInstallAsst2.cab
O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - http://playgames.comcast.net/Gameshell/Gam...ronGameHost.cab
O16 - DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} (Pearson MathXL Player) - http://asp.mathxl.com/books/_Players/MathPlayer.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O24 - Desktop Component 0: (no name) - http://re3.mm-a2.yimg.com/image/641110398
O24 - Desktop Component 1: (no name) - http://www.remington.com/images/products/f...0wingmaster.jpg
O24 - Desktop Component 2: (no name) - http://www.weaversdepartmentstore.com/prod...skitchentin.jpg

--
End of file - 10341 bytes

Offline guestolo

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Trojan.Vundo
« Reply #7 on: December 27, 2008, 06:06:45 PM »
Sorry for the delay
Can you do the following

Do a System Scan Only with Hijackthis and put a tick next to the following entries:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us9.hpwis.com/
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

O2 - BHO: RatingHelperObj Class - {7157CE13-F711-49CD-AA5F-4FA80EAA622B} - C:\Program Files\My Family Explorer\MFEHelper.dll (file missing)

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

Close down all other open windows
Including this one
Then click on FIX CHECKED
Ok the prompts and restart your computer

Back in Windows

Can you post one final fresh Hijackthis log

In addition: Can you then close HijackThis and reopen it
Open "Misc Tools section"
Open "Uninstall Manager"
Click the Save list button, save a list to desktop then copy/paste back here the contents please
We'll just do some final cleanup steps

Edit>>Do you recognize any of these Active Desktop components in your Hijackthis log?
O24 - Desktop Component 0: (no name) - http://re3.mm-a2.yimg.com/image/641110398
O24 - Desktop Component 1: (no name) - http://www.remington.com/images/products/f...0wingmaster.jpg
O24 - Desktop Component 2: (no name) - http://www.weaversdepartmentstore.com/prod...skitchentin.jpg
« Last Edit: December 27, 2008, 09:20:08 PM by guestolo »

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline nworbk85

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Trojan.Vundo
« Reply #8 on: December 27, 2008, 09:28:54 PM »
[quote name=\'guestolo\' post=\'453221\' date=\'Dec 27 2008, 06:06 PM\']Sorry for the delay
Can you do the following

Do a System Scan Only with Hijackthis and put a tick next to the following entries:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us9.hpwis.com/
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

O2 - BHO: RatingHelperObj Class - {7157CE13-F711-49CD-AA5F-4FA80EAA622B} - C:\Program Files\My Family Explorer\MFEHelper.dll (file missing)

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

Close down all other open windows
Including this one
Then click on FIX CHECKED
Ok the prompts and restart your computer

Back in Windows

Can you post one final fresh Hijackthis log

In addition: Can you then close HijackThis and reopen it
Open "Misc Tools section"
Open "Uninstall Manager"
Click the Save list button, save a list to desktop then copy/paste back here the contents please
We'll just do some final cleanup steps

Edit>>Do you recognize any of these Active Desktop components in your Hijackthis log?
O24 - Desktop Component 0: (no name) - http://re3.mm-a2.yimg.com/image/641110398
O24 - Desktop Component 1: (no name) - http://www.remington.com/images/products/f...0wingmaster.jpg
O24 - Desktop Component 2: (no name) - http://www.weaversdepartmentstore.com/prod...skitchentin.jpg[/quote]

*******************************************
Thank you for all your help.  My family appreciates it.  I do not recognize the 3 Active Desktop components in The Hijackthis log.  Below is the Hijack this log and the Uninstall list.  

********************************************

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:24:17 PM, on 12/27/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\hphmon05.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINDOWS\system32\ezSP_Px.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us9.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;*.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: HP Smart Web Printing 1.0 - {AE84A6AA-A333-4B92-B276-C11E2212E4FE} - C:\Program Files\Hewlett-Packard\Smart Web Printing\SmartWebPrinting.dll
O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpdtlk02.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AutoTKit] C:\hp\bin\AUTOTKIT.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [QuickFinder Scheduler] "c:\Program Files\WordPerfect Office 11\Programs\QFSCHD110.EXE"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\Hewlett-Packard\Digital Imaging\bin\backupnotify.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealOne Player\realplay.exe" /RunUPGToolCommandReBoot
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
O4 - .DEFAULT User Startup: mod_sm.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Search - ?p=ZRfox000(3)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {42D06124-98A2-47EC-8098-3778B58CE7D5} (SupportSoft External Control) - https://actsvr.comcastonline.com/techtools/...%20Controls.cab
O16 - DPF: {47B863BD-9069-43B1-A1BA-C7B73953697A} (SDD2MS Control) - http://partners.sonypictures.com/activex/m...1108/SDD2MS.CAB
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB
O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - http://asp.mathxl.com/books/_Players/PearsonInstallAsst2.cab
O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - http://playgames.comcast.net/Gameshell/Gam...ronGameHost.cab
O16 - DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} (Pearson MathXL Player) - http://asp.mathxl.com/books/_Players/MathPlayer.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O24 - Desktop Component 0: (no name) - http://re3.mm-a2.yimg.com/image/641110398
O24 - Desktop Component 1: (no name) - http://www.remington.com/images/products/f...0wingmaster.jpg
O24 - Desktop Component 2: (no name) - http://www.weaversdepartmentstore.com/prod...skitchentin.jpg

--
End of file - 10200 bytes

*************************************

32 Bit HP CIO Components Installer
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe Flash Player ActiveX
Adobe Reader 8.1.2
Adobe Shockwave Player
Apple Mobile Device Support
Apple Software Update
Bonjour
Bookworm Deluxe 1.03
Desktop Doctor
DivX Player
Drag'n Drop CD
Enhanced Multimedia Keyboard Solution
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
HP Customer Participation Program 8.0
HP Deskjet All-In-One Software 8.0
HP Deskjet Preloaded Printer Drivers
HP Imaging Device Functions 8.0
HP Instant Support
HP Organize
HP Photo & Imaging 3.0
HP Photo and Imaging 2.0 - Photosmart Cameras
HP Photosmart Essential
HP Smart Web Printing 1.0
HP Software Update
HP Solution Center 8.0
HP Update
HPImageZone
HPSSupply
Intel® Extreme Graphics Driver
iTunes
Java 2 Runtime Environment, SE v1.4.1_02
Java Web Start
LimeWire 4.12.11
LiveUpdate 3.1 (Symantec Corporation)
Malwarebytes' Anti-Malware
Memories Disc Creator 2.0
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money 2003
Microsoft Money 2003 System Pack
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Professional
Microsoft Plus! Digital Media Edition
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual J# .NET Redistributable Package 1.1
Microsoft Works 7.0
MobileMe Control Panel
Mozilla Firefox (2.0.0.20)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MUSICMATCH® Jukebox
NVIDIA Gart Driver
NVIDIA Windows 2000/XP Display Drivers
OmniPass
Photosmart 140,240,7200,7600,7700,7900 Series
PSP Max Media Manager
Python 2.2 combined Win32 extensions
Python 2.2.1
QuickTime
QuickTime 3.0
RealOne Player
S3Display
S3Gamma2
S3Info2
S3Overlay
Samsung Master
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Shockwave
Switched-On Schoolhouse 2004
Symantec AntiVirus
toolkit
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Updates from HP
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WordPerfect Office 11
Yahoo! Messenger

Offline guestolo

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« Reply #9 on: December 27, 2008, 10:00:17 PM »
Go to START>>RUN>>copy and paste in the following then hit OK

combofix /u

This will uninstall ComboFix and it's components

Do a System Scan Only with Hijackthis and put a tick next to the following entries:

O24 - Desktop Component 0: (no name) - http://re3.mm-a2.yimg.com/image/641110398
O24 - Desktop Component 1: (no name) - http://www.remington.com/images/products/f...0wingmaster.jpg
O24 - Desktop Component 2: (no name) - http://www.weaversdepartmentstore.com/prod...skitchentin.jpg


You may also choose to tick the following to help speed up startup time, it should have no effect on the programs or
you can start the program manually
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [QuickFinder Scheduler] "c:\Program Files\WordPerfect Office 11\Programs\QFSCHD110.EXE"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealOne Player\realplay.exe" /RunUPGToolCommandReBoot
Close down all other open windows
Including this one
Then click on FIX CHECKED

Access your Add and Remove programs and remove all the following
Java Web Start first, then remove
Java 2 Runtime Environment, SE v1.4.1_02
Reboot the computer

Back in Windows

[color=\"blue\"]Updating Java:[/color]
  • Download the latest version of  Java Runtime Environment (JRE) 6.
  • Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 11".
  • Click the "Download" button to the right.
  • In the Window that opens, select Windows, beside Platform:>>Check the "agree" box and click Continue.
  • Click on the link to download Windows Offline Installation and save to your desktop.
  • Then from your desktop double-click on jre-6u11-windows-i586-p.exe that you downloaded to install the newest version.
After it is installed you can delete the installer
I would opt to hold onto Malwarebytes' Anti-Malware
Update and run a Quick scan occassionally

I suggest that you add SpywareBlaster to your protection software
SpywareBlaster  by JavaCool  
    *Will block bad ActiveX Controls
    *Block Malevolent cookies in Internet Explorer and Firefox
    *Restrict actions of potentially dangerous sites in Internet Explorer
Select Manual updating when installing
After installation, Check for updates
After updating, select "Protection Status" on the Left
Then select "Enable all Protection"
"Check for updates every couple of weeks"
after every update just simply click the "enable protection on all unprotected items"
or again, click on Protection Startus>>enable all protection

Take a look at miekiemoes site with other ideas on How to prevent Malware:
Also, look at the bottom of her page for an informative link
Help! My computer is slow! - How to improve system performance after malware removal
Don't worry about the other links, as they are not updated
Note: you will already have MBAM as an Antispyware scanner
« Last Edit: December 27, 2008, 10:10:42 PM by guestolo »

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here