Author Topic: Need help computer restarting  (Read 972 times)

Offline barrel05

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Need help computer restarting
« on: July 10, 2009, 08:08:36 PM »
Hi i got home friday and turned my pc on there was a message on screen about it having to shutdown any way after about ten minutes it just suddenly restarted.  After the reboot the same thing happened i did a system restore and it stoped happening.  But today the same thing happened again.

Offline barrel05

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Need help computer restarting
« Reply #1 on: July 11, 2009, 11:29:11 PM »
The following error message appears

Error Signature

BCCode: 9c BCP1: 00000000 BCP2: 8054D370
BCP3: B2000000 BCP4: 1040080F
OSVer: 5_1_2600 SP: 2_0 Product: 256_1

Offline guestolo

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Need help computer restarting
« Reply #2 on: July 12, 2009, 11:34:56 AM »
Let me see the next log and we'll see what we can do afterwards:
Download [color=\"#FF0000\"]OTL.exe[/color][/url] by OldTimer to your Desktop.
  • Close all windows and double click OTL.exe.
  • Click Run Scan and let the program run uninterrupted.
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline barrel05

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« Reply #3 on: July 12, 2009, 09:18:01 PM »
its not letting me post it comes up method not implemented

Offline barrel05

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« Reply #4 on: July 12, 2009, 09:21:00 PM »
I'll try this

Offline barrel05

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« Reply #5 on: July 12, 2009, 09:22:28 PM »
And this

Offline guestolo

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Need help computer restarting
« Reply #6 on: July 12, 2009, 11:11:15 PM »
Can you upload some minidump files, see if they show any clues
Navigate to the following folder
C:\WINDOWS\Minidump

Zip up about 4 files, they should have the name mini********
*****>>Is the date of dump

Come back here and in a reply box use the UPLOAD button and attach the zipped file

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline barrel05

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« Reply #7 on: July 13, 2009, 07:56:57 AM »
Here ya go