Author Topic: Help! Trojan Detected!  (Read 347 times)

Offline Kate24

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Help! Trojan Detected!
« on: November 07, 2009, 02:12:15 AM »
Hello,

I am new to this site and am in need of help greatly.  My laptop has become infected with a trogan horse generic 14.cdae.  I was alerted of the trojan by AVG and immediately removed it to the virus vault.  A few days later I was alerted of a trojan horse crypt and one other trojan virus.  Please help me and let me know what I can do to rid these killers!  I ran my antivirus software and it will detect them and remove to the vault, but a new one will show up a few days later!  

Please help!

Kate http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/sad.gif\' class=\'bbc_emoticon\' alt=\':(\' />

Offline guestolo

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Help! Trojan Detected!
« Reply #1 on: November 07, 2009, 07:00:21 AM »
Download [color=\"#FF0000\"]OTL.exe[/color][/url] by OldTimer to your Desktop.
  • Close all windows and double click on OTL.exe to run it

If your Running Windows Vista
[color=\"#4169E1\"]Right click on OTL.exe and choose to "Run as Administrator"[/color]
  • Click Run Scan and let the program run uninterrupted.
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.

NOTE: If you have trouble, or an error message trying to post the logs
Can you upload it to a reply box
In a Reply, select "Browse..." on the bottom right and then navigate to the file and select it
Then click "Upload"

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here