Hello,
I have been burning data discs for ages using a variety of programs on my PC ... pictures, video files and music etc.
Yesterday I burned three or four data dvds and then suddenly I received a Burn Error ..... #0xEB020B88 ... the actual burn doesn't commence the program is active and then ejects the disc.
I have tried the following
Different makes of DVD and CD
Changed the actual DVD burner .. Optiarc DVDRW to an LG Multi Drive
Changed the IDE cable
Had both Drives connected at the same time Master/Slave
Cleaned my registry
removed and reinstalled the IDE controllers in Device Manager
Used 3 different burning programs .. all stop at the beginning of the burning process.
I have Windows XP SP3 all up to date, I use AVAST, ADAWARE and CCLEANER. I have not installed anything recently.
I am at a loss to understand what is happening .. I have searched on the net and found various mentions of this problem with no solution bar ... drivers reinstall etc etc .. plus format PC etc .. On Cyberlink powerdvd site they state it is a hardware problem on an old post .. but I have the same problem on different drives and cables.
Does this mean a motherboard fault?
Everything else is working ok and the drives play and read discs ok.
I have attached a report on my system if that helps anyone.
Any help would be greatly appreciated.
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:56:22, on 31/05/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
H:\WINDOWS\System32\smss.exe
H:\WINDOWS\system32\winlogon.exe
H:\WINDOWS\system32\services.exe
H:\WINDOWS\system32\lsass.exe
H:\WINDOWS\system32\Ati2evxx.exe
H:\WINDOWS\system32\svchost.exe
H:\Program Files\Windows Defender\MsMpEng.exe
H:\WINDOWS\System32\svchost.exe
H:\WINDOWS\system32\svchost.exe
H:\WINDOWS\system32\Ati2evxx.exe
H:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
H:\Program Files\Alwil Software\Avast5\AvastSvc.exe
H:\WINDOWS\Explorer.EXE
H:\WINDOWS\system32\spoolsv.exe
H:\WINDOWS\system32\umonit.exe
H:\Program Files\Analog Devices\Core\smax4pnp.exe
H:\Program Files\Analog Devices\SoundMAX\Smax4.exe
H:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
H:\Program Files\Windows Defender\MSASCui.exe
H:\Program Files\Microsoft IntelliPoint\ipoint.exe
H:\Program Files\Microsoft IntelliType Pro\itype.exe
H:\Program Files\Alwil Software\Avast5\avastUI.exe
H:\Program Files\Google\Update\1.2.183.23\GoogleCrashHandler.exe
H:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
H:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
H:\program files\steam\steam.exe
H:\Program Files\YourWare Solutions\FreeRAM XP Pro\FreeRAM XP Pro.exe
H:\WINDOWS\system32\ctfmon.exe
H:\Documents and Settings\Owner\Local Settings\Application
Data\Google\Update\1.2.183.23\GoogleCrashHandler.exe
H:\Program Files\3B Software\Common\Scheduler\wcomschd.exe
H:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
H:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
H:\WINDOWS\system32\crypserv.exe
H:\WINDOWS\system32\FsUsbExService.Exe
H:\WINDOWS\system32\svchost.exe
H:\Program Files\Java\jre6\bin\jqs.exe
H:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
H:\WINDOWS\system32\PnkBstrA.exe
H:\WINDOWS\system32\PnkBstrB.exe
H:\WINDOWS\System32\svchost.exe
H:\Program Files\CyberLink\Power2Go\Power2Go.exe
H:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
H:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
H:\PROGRA~1\MICROS~2\Office12\OUTLOOK.EXE
H:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
H:\Documents and Settings\Owner\My Documents\Downloads\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.google.co.uk/webhp?sourceid=navclient&ie=UTF-8R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - H:\Program Files\HP\Smart Web
Printing\hpswp_printenhancer.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - H:\Program Files\HP\Smart Web
Printing\hpswp_framework.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - H:\Program Files\Common
Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - H:\Program Files\Microsoft
Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - H:\Program Files\Common
Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - H:\Program Files\Google\Google
Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - H:\Program
Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll
O2 - BHO: Ask.com Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - H:\Program
Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - H:\Program
Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - H:\Program
Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Ask.com Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - H:\Program
Files\Ask.com\GenericAskToolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - H:\Program Files\Google\Google
Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [UMonit] H:\WINDOWS\system32\umonit.exe
O4 - HKLM\..\Run: [amd_dc_opt] H:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe
O4 - HKLM\..\Run: [SoundMAXPnP] H:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] "H:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [Ad-Watch] H:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [Windows Defender] "H:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [IntelliPoint] "h:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [itype] "h:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [QuickTime Task] "H:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "H:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "H:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [avast5] "H:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKLM\..\Run: [ArcSoft Connection Service] H:\Program Files\Common Files\ArcSoft\Connection
Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [Nikon Transfer Monitor] H:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
O4 - HKLM\..\Run: [GrooveMonitor] "H:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKCU\..\Run: [Steam] "h:\program files\steam\steam.exe" -silent
O4 - HKCU\..\Run: [FreeRAM XP] "H:\Program Files\YourWare Solutions\FreeRAM XP Pro\FreeRAM XP Pro.exe"
-win
O4 - HKCU\..\Run: [ctfmon.exe] H:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Update] "H:\Documents and Settings\Owner\Local Settings\Application
Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [swg] "H:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] H:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] H:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] H:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] H:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = H:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Scheduler.lnk = H:\Program Files\3B Software\Common\Scheduler\wcomschd.exe
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://H:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://H:\Program Files\Google\Google
Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
O8 - Extra context menu item: Send To &Bluetooth - H:\Program Files\WIDCOMM\Bluetooth
Software\btsendto_ie_ctx.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} -
H:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} -
H:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - H:\Program Files\HP\Smart Web
Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - H:\Program Files\HP\Smart
Web Printing\hpswp_extensions.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
H:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - H:\Program
Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - H:\Program
Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - H:\WINDOWS\Network
Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} -
H:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - H:\Program
Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - H:\Program
Files\Messenger\msmsgs.exe
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) -
file:///H:/Program%20Files/SCRABBLE/Images/armhelper.ocx
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - H:\Program Files\Microsoft
Office\Office12\GrooveSystemServices.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} -
H:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} -
H:\WINDOWS\System32\browseui.dll
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - H:\Program Files\Common
Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Adobe LM Service - Adobe Systems - H:\Program Files\Common Files\Adobe Systems
Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - H:\Program Files\Common Files\Apple\Mobile Device
Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - H:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - H:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - ALWIL Software - H:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - H:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - ALWIL Software - H:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - H:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - H:\Program Files\WIDCOMM\Bluetooth
Software\bin\btwdins.exe
O23 - Service: Crypkey License - Kenonic Controls Ltd. - H:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: Defragmentation-Service (DfSdkS) - mst software GmbH, Germany - H:\Program
Files\Ashampoo\Ashampoo WinOptimizer 6\Dfsdks.exe
O23 - Service: Freeloader Monthly Subscription Service - Unknown owner - H:\Program Files\Common
Files\Freeloader Shared\Service\Freeloader Monthly Subscription Service File.exe
O23 - Service: FsUsbExService - Teruten - H:\WINDOWS\system32\FsUsbExService.Exe
O23 - Service: Google Update Service (gupdate1c9cfb6f3fb3476) (gupdate1c9cfb6f3fb3476) - Google Inc. -
H:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - H:\Program Files\Google\Common\Google
Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - H:\Program Files\Common
Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - H:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - H:\Program
Files\Java\jre6\bin\jqs.exe
O23 - Service: KService - Kontiki Inc. - H:\Program Files\Kontiki\KService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - H:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: PnkBstrA - Unknown owner - H:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - H:\WINDOWS\system32\PnkBstrB.exe
O23 - Service: ServiceLayer - Nokia. - H:\Program Files\PC Connectivity Solution\ServiceLayer.exe
--
End of file - 12677 bytes