« previous next »
Pages: [1]

Author Topic: Computer Virus  (Read 761 times)

Offline frnich

  • Newbie
  • *
  • Posts: 34
  • Karma: +0/-0
    • View Profile
Computer Virus
« on: January 02, 2011, 09:03:22 PM »
My computer has a Trojan virus. Not able to access internet and the only thing it is letting me do is access a site to download an antivirus software.
Logged

Offline guestolo

  • Site Donator
  • Administrator
  • Hero Member
  • *****
  • Posts: 16034
  • Karma: +1/-0
    • View Profile
    • http://
Computer Virus
« Reply #1 on: January 02, 2011, 11:04:56 PM »
Can you do the following please
In Internet Explorer, click on TOOLS>>Internet Options>>CONNECTIONS tab>>LAN Settings button
Uncheck "Use a Proxy Server for your LAN"
OK and Apply it

Restart IE and check to see that the setting held
Then, Download [color="#FF0000"]OTL.exe[/color][/url] by OldTimer to your Desktop.
  • Close all windows and double click on OTL.exe to run it
  • Under 'Extra Registry' ensure "Use Safelist" is selected
  • Click Run Scan and let the program run uninterrupted.
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.

Logged

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here

Offline frnich

  • Newbie
  • *
  • Posts: 34
  • Karma: +0/-0
    • View Profile
Computer Virus
« Reply #2 on: January 03, 2011, 11:07:08 PM »
The setting will not stay. When i restart IE "Use a Proxy Server for your LAN" is still checked.
Logged

Offline guestolo

  • Site Donator
  • Administrator
  • Hero Member
  • *****
  • Posts: 16034
  • Karma: +1/-0
    • View Profile
    • http://
Computer Virus
« Reply #3 on: January 03, 2011, 11:12:56 PM »
Do the following, open IE, then untick use Proxy
OK and Apply it, this time don't restart IE
Can you download OTL.exe?
Logged

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here

Offline frnich

  • Newbie
  • *
  • Posts: 34
  • Karma: +0/-0
    • View Profile
Computer Virus
« Reply #4 on: January 05, 2011, 08:57:42 PM »
I see now it's actually bankerfox.a virus. It is not allowing me to access the internet. Therefore, I'm not able to download anything. I should add the virus is on my other computer not this one.
Logged

Offline vernage

  • Newbie
  • *
  • Posts: 3
  • Karma: +0/-0
    • View Profile
Computer Virus
« Reply #5 on: January 13, 2011, 11:30:25 PM »
If you can go and download and install Microsoft Security Essentials. It should help to diagnose and help get rid of a lot of things you may not have known was there. It is actually a simple and powerful program. You can load it on to a flash drive and install it on the infected PC. It is free and worthwhile so give it a shot.
Logged
mozy works

Offline guestolo

  • Site Donator
  • Administrator
  • Hero Member
  • *****
  • Posts: 16034
  • Karma: +1/-0
    • View Profile
    • http://
Computer Virus
« Reply #6 on: January 16, 2011, 10:46:49 AM »
Are you still needing a hand with this computer?
I was away for a bit, back now
Logged

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here

Pages: [1]
« previous next »