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Offline Aelius

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Ventrilo Issues
« on: September 20, 2006, 05:21:42 PM »
Hey,

I have an issue with me and Ventrilo program. It's been bugging me for weeks, maybe even months now, and see if you guys can fix it for me.

My problem with Ventrilo is latency issues. Whenever I talk in any server, I start to reached anywhere from 1000-26000 ping leading to an immediate disconnect from the server. I've redownloaded Ventrilo to see if that could fix the problem. Nothing happened. I set all my settings to default. Nothing happened. I even went out to buy a new mic for it. Nothing happend.

The weird thing about the problem is that I work fine with TeamSpeak and in-game voice chat with Day of Defeat/Counter-Strike/Etc. So, I know it has to do with the program one way or another. If you guys need any information from me I will be glady to give it to you to get it fix. It's an urgent thing for me now to get it fixed. I'll be thankful if you guys could.

--Aelius
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Offline guestolo

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Ventrilo Issues
« Reply #1 on: September 20, 2006, 05:27:41 PM »
I'm not sure if I can help with this, but let's see if we can uncover anything

From my signature below, download and save too a permanent folder of it's own onto your harddrive
Hijackthis 1.99.1
Open Hijackthis.exe

Do a "SCAN and Save a Log file"
A log will open in Notepad
Copy and paste the WHOLE contents of the log  here... Don't try and fix anything yet----It is all important
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Offline Aelius

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Ventrilo Issues
« Reply #2 on: September 20, 2006, 06:12:41 PM »
Logfile of HijackThis v1.99.1
Scan saved at 7:12:16 PM, on 9/21/2006
Platform: Windows XP  (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\RUNDLL32.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\WgaTray.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Ventrilo\Ventrilo.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Xfire\Xfire.exe
C:\Program Files\Steam\steam.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijack.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mail.yahoo.com/
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe



I also just did automatic updates for my computer.
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Offline guestolo

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Ventrilo Issues
« Reply #3 on: September 20, 2006, 06:16:43 PM »
Quote
I also just did automatic updates for my computer.

what updates, Windows updates?
Is this copy of Windows legit
If you just did Windows updates you should be up to Service pack 2
Are you disabling anything from running on startup with msconfig or a startup utility?
« Last Edit: September 20, 2006, 06:17:13 PM by guestolo »
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Offline Aelius

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Ventrilo Issues
« Reply #4 on: September 20, 2006, 06:32:11 PM »
Yes, it was the Windows Automatic Update.

No, I am not disabling anything from startup.
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Offline guestolo

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« Reply #5 on: September 20, 2006, 06:33:36 PM »
It wouldn't let you update Windows would it?

Can you reboot your computer and post a fresh hijackthis log please

Also let me know your system specs
Eg.. RAM>>Processor
« Last Edit: September 20, 2006, 06:34:49 PM by guestolo »
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Offline Aelius

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Ventrilo Issues
« Reply #6 on: September 20, 2006, 06:58:44 PM »
Logfile of HijackThis v1.99.1
Scan saved at 7:58:15 PM, on 9/21/2006
Platform: Windows XP  (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\WgaTray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Administrator\My Documents\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mail.yahoo.com/
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe


I can't get you the system specs now but I can later. It's a pretty old computer that was handed down by my older bro who builds them, I can ask him about everything that's inside.
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Offline guestolo

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Ventrilo Issues
« Reply #7 on: September 20, 2006, 07:19:07 PM »
It looks as if you have Non genuine copy of XP installed
That is why no updating at Windows

I won't fool you, your system is Wide open for attacks, if it hasn't been compromised already
without the necessary security updates installed from Windows

First create a fresh restore point
Go to START>>Programs>Accessories>>System Tools>>System Restore
Click Create a new restore point
Name it and click CREATE

If you can, to help with some security on this system
 it's a big download, if you have a fast connection
Download the network installation of SP1A to desktop
from here
http://www.microsoft.com/windowsxp/downloa...p1/network.mspx
or try the Express installation from here
http://www.microsoft.com/windowsxp/downloa...1/expresso.mspx

Or if a friend has Service pack 2 CD, use that

Install the service pack
Reboot the computer

Back in Windows

* Download Dr.Web CureIt to the desktop:
ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe
  • Doubleclick the drweb-cureit.exe file and Allow to run the express scan
  • This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
  • Once the short scan has finished, Click Options > Change settings
  • Choose the "Scan"-tab, remove the mark at "Heuristic analysis".
  • Back at the main window, mark the drives that you want to scan.
  • Select all drives. A red dot shows which drives have been chosen.
  • Click the green arrow at the right, and the scan will start.
  • Click 'Yes to all' if it asks if you want to cure/move the file.
  • When the scan has finished, look if you can click next icon next to the files found:
  • If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:

    This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
  • After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
  • Save the report to your desktop. The report will be called DrWeb.csv
  • Close Dr.Web Cureit.
  • Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web you saved previously in your next reply.
I want to see what it comes up with

Also, post a fresh hijackthis log
« Last Edit: September 20, 2006, 07:57:30 PM by guestolo »
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Offline Aelius

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Ventrilo Issues
« Reply #8 on: September 20, 2006, 08:21:44 PM »
Logfile of HijackThis v1.99.1
Scan saved at 9:20:22 PM, on 9/21/2006
Platform: Windows XP  (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\RUNDLL32.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\WgaTray.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Administrator\My Documents\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mail.yahoo.com/
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe


-----------------------------------------------------------------------------------------------------

Attached the file you wanted

EDIT: not sure why it isn't attaching. but tried it again
« Last Edit: September 20, 2006, 08:25:07 PM by Aelius »
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Offline guestolo

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« Reply #9 on: September 20, 2006, 08:23:54 PM »
Posting instructions again

It looks as if you have Non genuine copy of XP installed
That is why no updating at Windows

I won't fool you, your system is Wide open for attacks, if it hasn't been compromised already
without the necessary security updates installed from Windows

First create a fresh restore point
Go to START>>Programs>Accessories>>System Tools>>System Restore
Click Create a new restore point
Name it and click CREATE

If you can, to help with some security on this system
 it's a big download, if you have a fast connection
Download the network installation of SP1A to desktop
from here
http://www.microsoft.com/windowsxp/downloa...p1/network.mspx
Or if a friend has Service pack 2 CD, use that

Install the service pack
Reboot the computer

Back in Windows

* Download Dr.Web CureIt to the desktop:
ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe
  • Doubleclick the drweb-cureit.exe file and Allow to run the express scan
  • This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
  • Once the short scan has finished, Click Options > Change settings
  • Choose the "Scan"-tab, remove the mark at "Heuristic analysis".
  • Back at the main window, mark the drives that you want to scan.
  • Select all drives. A red dot shows which drives have been chosen.
  • Click the green arrow at the right, and the scan will start.
  • Click 'Yes to all' if it asks if you want to cure/move the file.
  • When the scan has finished, look if you can click next icon next to the files found:
  • If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:

    This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
  • After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
  • Save the report to your desktop. The report will be called DrWeb.csv
  • Close Dr.Web Cureit.
  • Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web you saved previously in your next reply.
I want to see what it comes up with

Also, post a fresh hijackthis log after you do the above with the Dr.Web log
« Last Edit: September 20, 2006, 08:25:49 PM by guestolo »
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Offline Aelius

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« Reply #10 on: September 21, 2006, 03:26:19 PM »
I followed your EXACT instructions and once I reach "save the log on your desktop" and open the file with notepad/wordpad nothing appears in it. It is solid white, blank. I don't know what went wrong, tried some help from Mr. Bell but we couldn't get it to work either.
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Offline guestolo

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« Reply #11 on: September 21, 2006, 11:08:21 PM »
Quote
I followed your EXACT instructions and once I reach "save the log on your desktop" and open the file with notepad/wordpad
Can you show me in the above instructions where your EXACTLY quoting that from please
Are you sure you are reading my instructions?

I can play all day, if you don't want to do the above, let me know, I'll simply lock this topic
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Offline Aelius

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« Reply #12 on: September 22, 2006, 04:10:04 PM »
Doubleclick the drweb-cureit.exe file and Allow to run the express scan
This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
Once the short scan has finished, Click Options > Change settings
Choose the "Scan"-tab, remove the mark at "Heuristic analysis".
Back at the main window, mark the drives that you want to scan.
Select all drives. A red dot shows which drives have been chosen.
Click the green arrow at the right, and the scan will start.
Click 'Yes to all' if it asks if you want to cure/move the file.
When the scan has finished, look if you can click next icon next to the files found:
If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:

This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
Save the report to your desktop. The report will be called DrWeb.csv
Close Dr.Web Cureit.
Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
After reboot, post the contents of the log from Dr.Web you saved previously in your next reply.


I'm really not trying to play around with you at all, I really want this to get fixed but it just didnt work for what you said  http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/sad.gif\' class=\'bbc_emoticon\' alt=\':(\' />
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Offline guestolo

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« Reply #13 on: September 22, 2006, 09:44:45 PM »
Please don't repeat what I posted unless needed
What didn't work, the download of Dr. Web?

Or you just didn't run it?
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Offline Mr Bell

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« Reply #14 on: September 22, 2006, 11:10:21 PM »
He ran it. However he claims he couldn't get his note pad to show results. idk your directions are pretty simple to follow. When he talks in Ventrio he lags out. I had him delete it and close all other programs and down load it again and same thigg happens. Kids, what can you do you know. I don't think his copy of XP is legit either.

Looks like this topic on Ventrilo recieced a lot of views.
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Offline guestolo

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« Reply #15 on: September 22, 2006, 11:12:29 PM »
Sometimes just getting some windows updates can resolve a lot of issues
Also, having no AV software and the possibility of being infected can cause issues
That is why I want to see the Dr.Web log

Have him run Dr.Web in safe mode with no Internet connection!!!

A test I did about 4 months ago
Installed Windows 2000, much like XP
On a test box I had sitting around
No Windows updates, I was infected within 3 minutes after being online
All of which affect your Internet conntection, that is why updates are so important

Lag can occur in many issues
Has he seen the FAQ of Ventrilo?
http://www.ventrilo.com/faq.php
« Last Edit: September 22, 2006, 11:19:03 PM by guestolo »
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Offline Aelius

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« Reply #16 on: September 23, 2006, 08:55:48 AM »
I went into safe mode once I started my computer and disabled my internet connection. I ran Dr. Web with the settings that I was told and 0 results came up. I went to file, saved the log on my desktop. I opened it but nothing showed up.

Also, I don't lag in TeamSpeak servers but I do in Ventrilo.
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Offline guestolo

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« Reply #17 on: September 23, 2006, 01:07:36 PM »
Can I assume you installed Service pack 1a?
Post a fresh hijackthis log please
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Offline Aelius

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« Reply #18 on: September 23, 2006, 03:03:09 PM »
Logfile of HijackThis v1.99.1
Scan saved at 4:02:11 PM, on 9/24/2006
Platform: Windows XP  (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\RUNDLL32.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\WgaTray.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Steam\steam.exe
C:\Program Files\Xfire\Xfire.exe
C:\Program Files\Ventrilo\Ventrilo.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Administrator\My Documents\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mail.yahoo.com/
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
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Offline Aelius

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Ventrilo Issues
« Reply #19 on: September 23, 2006, 05:48:27 PM »
Also, I tried the ventrilo server on another computer in my house and it seems to work fine. Narrowed it down to the problem is that computer only. I think your right about the internet to my computer and security.
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