Documents and Settings problems again/still

[djkwik]

[quote name=\'guestolo\' post=\'403270\' date=\'Nov 5 2007, 09:38 PM\']Your going to have trouble getting updates without a full legal version of Office Xp
You can try manually downloading individual updates from here
http://office.microsoft.com/en-us/download...0224911033.aspx

Or try Open Office, it's not a bad Office suite
Take a look
http://www.openoffice.org/

and/or for Publishing program, also take a look at
http://www.scribus.net/[/quote]


Thanks.  I am looking into a legal version of office as I really need Word for business applications.  However, just this morning, I found a new icon on my desktop...it is a notepad document titled:"hs_err-pid1616 - notepad"  I do not understand the language in the file but it appears that someone tried to execute something remotely (I've been hacked again???)  I pasted the contents below...can you make heads or tails of this?:

#
# An unexpected error has been detected by Java Runtime Environment:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x74e511a4, pid=1616, tid=2908
#
# Java VM: Java HotSpot(tm) Client VM (1.6.0_03-b05 mixed mode, sharing)
# Problematic frame:
# C  [RICHED20.DLL+0x211a4]
#
# If you would like to submit a bug report, please visit:
#   http://java.sun.com/webapps/bugreport/crash.jsp
#

---------------  T H R E A D  ---------------

Current thread (0x073e6c00):  JavaThread "AWT-Windows" daemon [_thread_in_native, id=2908]

siginfo: ExceptionCode=0xc0000005, reading address 0x00000000

Registers:
EAX=0x00000001, EBX=0x040af4f8, ECX=0x00000000, EDX=0x00000007
ESP=0x07efeea8, EBP=0x07eff788, ESI=0x02000006, EDI=0x00000000
EIP=0x74e511a4, EFLAGS=0x00010202

Top of Stack: (sp=0x07efeea8)
0x07efeea8:   000000a2 00000100 07eff7f0 74e50d7e
0x07efeeb8:   00000000 00000000 00000001 00000000
0x07efeec8:   00000000 00000010 00000000 073e6cec
0x07efeed8:   00000000 00000000 07efeefc 7e41b3f9
0x07efeee8:   00a30248 00000020 009f0015 006d0366
0x07efeef8:   000000a2 00000100 006d0366 00000000
0x07efef08:   006d0366 005102ee 7e41b3a7 07efefac
0x07efef18:   7e41b33c 00000000 00000000 7e41b33c

Instructions: (pc=0x74e511a4)
0x74e51194:   74 ff b5 74 f7 ff ff 8b 4b 10 ff b5 70 f7 ff ff
0x74e511a4:   8b 01 57 57 57 57 57 33 f6 6a ff 46 56 ff 50 1c


Stack: [0x07e00000,0x07f00000),  sp=0x07efeea8,  free space=1019k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C  [RICHED20.DLL+0x211a4]
C  [USER32.dll+0x8734]
C  [USER32.dll+0x8816]
C  [USER32.dll+0xc63f]
C  [USER32.dll+0xc665]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j  sun.awt.windows.WToolkit.eventLoop()V+0
j  sun.awt.windows.WToolkit.run()V+69
j  java.lang.Thread.run()V+11
v  ~StubRoutines::call_stub

---------------  P R O C E S S  ---------------

Java Threads: ( => current thread )
  0x08078400 JavaThread "Thread-112" [_thread_blocked, id=1380]
  0x0806f800 JavaThread "Image Fetcher 0" daemon [_thread_blocked, id=3496]
  0x073cc400 JavaThread "Thread-13" [_thread_in_native, id=3148]
  0x08f92400 JavaThread "Thread-10" [_thread_in_native, id=1792]
  0x07386000 JavaThread "AWT-EventQueue-2" [_thread_in_native, id=3448]
  0x073ccc00 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=3960]
  0x0734a400 JavaThread "AWT-Shutdown" [_thread_blocked, id=3752]
  0x073e6000 JavaThread "CacheCleanUpThread" daemon [_thread_blocked, id=2256]
  0x073f2c00 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=2728]
=>0x073e6c00 JavaThread "AWT-Windows" daemon [_thread_in_native, id=2908]
  0x073e4800 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=3296]
  0x07330400 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=3916]
  0x0732b800 JavaThread "CompilerThread0" daemon [_thread_blocked, id=2204]
  0x0732a400 JavaThread "Attach Listener" daemon [_thread_blocked, id=3632]
  0x07329800 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=1544]
  0x07321800 JavaThread "Finalizer" daemon [_thread_blocked, id=2792]
  0x07320c00 JavaThread "Reference Handler" daemon [_thread_blocked, id=1036]
  0x01c19c00 JavaThread "main" [_thread_in_native, id=2540]

Other Threads:
  0x0731f800 VMThread [id=3756]
  0x0734b000 WatcherThread [id=2996]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
 def new generation   total 3520K, used 1313K [0x20960000, 0x20d30000, 0x210c0000)
  eden space 3136K,  31% used [0x20960000, 0x20a59790, 0x20c70000)
  from space 384K,  82% used [0x20cd0000, 0x20d1ed80, 0x20d30000)
  to   space 384K,   0% used [0x20c70000, 0x20c70000, 0x20cd0000)
 tenured generation   total 46112K, used 27487K [0x210c0000, 0x23dc8000, 0x26960000)
   the space 46112K,  59% used [0x210c0000, 0x22b97d78, 0x22b97e00, 0x23dc8000)
 compacting perm gen  total 12288K, used 1952K [0x26960000, 0x27560000, 0x2a960000)
   the space 12288K,  15% used [0x26960000, 0x26b48098, 0x26b48200, 0x27560000)
    ro space 8192K,  62% used [0x2a960000, 0x2ae614a8, 0x2ae61600, 0x2b160000)
    rw space 12288K,  52% used [0x2b160000, 0x2b7a7278, 0x2b7a7400, 0x2bd60000)

Dynamic libraries:
0x00400000 - 0x0049b000    C:\Program Files\Internet Explorer\IEXPLORE.EXE
0x7c900000 - 0x7c9b0000    C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8f5000    C:\WINDOWS\system32\kernel32.dll
0x77dd0000 - 0x77e6b000    C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 - 0x77f01000    C:\WINDOWS\system32\RPCRT4.dll
0x77f10000 - 0x77f57000    C:\WINDOWS\system32\GDI32.dll
0x7e410000 - 0x7e4a0000    C:\WINDOWS\system32\USER32.dll
0x77c10000 - 0x77c68000    C:\WINDOWS\system32\msvcrt.dll
0x77f60000 - 0x77fd6000    C:\WINDOWS\system32\SHLWAPI.dll
0x7c9c0000 - 0x7d1d7000    C:\WINDOWS\system32\SHELL32.dll
0x774e0000 - 0x7761d000    C:\WINDOWS\system32\ole32.dll
0x42cf0000 - 0x42e14000    C:\WINDOWS\system32\urlmon.dll
0x77120000 - 0x771ab000    C:\WINDOWS\system32\OLEAUT32.dll
0x42990000 - 0x429d5000    C:\WINDOWS\system32\iertutil.dll
0x77c00000 - 0x77c08000    C:\WINDOWS\system32\VERSION.dll
0x76390000 - 0x763ad000    C:\WINDOWS\system32\IMM32.DLL
0x773d0000 - 0x774d3000    C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll
0x5d090000 - 0x5d12a000    C:\WINDOWS\system32\comctl32.dll
0x42ef0000 - 0x434bb000    C:\WINDOWS\system32\IEFRAME.dll
0x76bf0000 - 0x76bfb000    C:\WINDOWS\system32\PSAPI.DLL
0x5ad70000 - 0x5ada8000    C:\WINDOWS\system32\UxTheme.dll
0x74720000 - 0x7476b000    C:\WINDOWS\system32\MSCTF.dll
0x20000000 - 0x202c5000    C:\WINDOWS\system32\xpsp2res.dll
0x77b40000 - 0x77b62000    C:\WINDOWS\system32\apphelp.dll
0x755c0000 - 0x755ee000    C:\WINDOWS\system32\msctfime.ime
0x5dff0000 - 0x5e01f000    C:\WINDOWS\system32\IEUI.dll
0x76380000 - 0x76385000    C:\WINDOWS\system32\MSIMG32.dll
0x4ec50000 - 0x4edf3000    C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.2600.2180_x-ww_522f9f82\gdiplus.dll
0x47060000 - 0x47081000    C:\WINDOWS\system32\xmllite.dll
0x76fd0000 - 0x7704f000    C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 - 0x77115000    C:\WINDOWS\system32\COMRes.dll
0x746f0000 - 0x7471a000    C:\WINDOWS\System32\msimtf.dll
0x77fe0000 - 0x77ff1000    C:\WINDOWS\system32\Secur32.dll
0x605d0000 - 0x605d9000    C:\WINDOWS\system32\mslbui.dll
0x77920000 - 0x77a13000    C:\WINDOWS\system32\SETUPAPI.dll
0x32520000 - 0x32532000    C:\Program Files\Microsoft Office\Office10\msohev.dll
0x7d1e0000 - 0x7d49e000    C:\WINDOWS\system32\msi.dll
0x61930000 - 0x6197a000    C:\Program Files\Internet Explorer\ieproxy.dll
0x42c10000 - 0x42cdf000    C:\WINDOWS\system32\WININET.dll
0x01360000 - 0x01369000    C:\WINDOWS\system32\Normaliz.dll
0x75cf0000 - 0x75d81000    C:\WINDOWS\system32\MLANG.dll
0x71ab0000 - 0x71ac7000    C:\WINDOWS\system32\ws2_32.dll
0x71aa0000 - 0x71aa8000    C:\WINDOWS\system32\WS2HELP.dll
0x75e90000 - 0x75f40000    C:\WINDOWS\system32\SXS.DLL
0x71d40000 - 0x71d5c000    C:\WINDOWS\system32\actxprxy.dll
0x5c2c0000 - 0x5c300000    C:\WINDOWS\ime\sptip.dll
0x74c80000 - 0x74cac000    C:\WINDOWS\system32\OLEACC.dll
0x76080000 - 0x760e5000    C:\WINDOWS\system32\MSVCP60.dll
0x00e70000 - 0x00e81000    C:\WINDOWS\IME\SPGRMR.DLL
0x10000000 - 0x1005b000    C:\Program Files\Common Files\Microsoft Shared\Ink\SKCHUI.DLL
0x01c00000 - 0x01c0d000    C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
0x7c340000 - 0x7c396000    C:\WINDOWS\system32\MSVCR71.dll
0x01c20000 - 0x01c49000    C:\Program Files\Microsoft Money\System\mnyside.dll
0x763b0000 - 0x763f9000    C:\WINDOWS\system32\comdlg32.dll
0x01c50000 - 0x01c61000    C:\Program Files\Microsoft Money\System\misstub.dll
0x01cd0000 - 0x01da5000    C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
0x5edd0000 - 0x5ede7000    C:\WINDOWS\system32\olepro32.dll
0x6d7c0000 - 0x6d839000    C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
0x71a50000 - 0x71a8f000    C:\WINDOWS\system32\mswsock.dll
0x662b0000 - 0x66308000    C:\WINDOWS\system32\hnetcfg.dll
0x71a90000 - 0x71a98000    C:\WINDOWS\System32\wshtcpip.dll
0x76ee0000 - 0x76f1c000    C:\WINDOWS\system32\RASAPI32.dll
0x76e90000 - 0x76ea2000    C:\WINDOWS\system32\rasman.dll
0x5b860000 - 0x5b8b4000    C:\WINDOWS\system32\NETAPI32.dll
0x76eb0000 - 0x76edf000    C:\WINDOWS\system32\TAPI32.dll
0x76e80000 - 0x76e8e000    C:\WINDOWS\system32\rtutils.dll
0x76b40000 - 0x76b6d000    C:\WINDOWS\system32\WINMM.dll
0x769c0000 - 0x76a73000    C:\WINDOWS\system32\USERENV.dll
0x77c70000 - 0x77c93000    C:\WINDOWS\system32\msv1_0.dll
0x76d60000 - 0x76d79000    C:\WINDOWS\system32\iphlpapi.dll
0x722b0000 - 0x722b5000    C:\WINDOWS\system32\sensapi.dll
0x76fc0000 - 0x76fc6000    C:\WINDOWS\system32\rasadhlp.dll
0x76f20000 - 0x76f47000    C:\WINDOWS\system32\DNSAPI.dll
0x76fb0000 - 0x76fb8000    C:\WINDOWS\System32\winrnr.dll
0x76f60000 - 0x76f8c000    C:\WINDOWS\system32\WLDAP32.dll
0x76d40000 - 0x76d58000    C:\WINDOWS\system32\MPRAPI.dll
0x77cc0000 - 0x77cf2000    C:\WINDOWS\system32\ACTIVEDS.dll
0x76e10000 - 0x76e35000    C:\WINDOWS\system32\adsldpc.dll
0x76b20000 - 0x76b31000    C:\WINDOWS\system32\ATL.DLL
0x71bf0000 - 0x71c03000    C:\WINDOWS\system32\SAMLIB.dll
0x435d0000 - 0x43941000    C:\WINDOWS\system32\mshtml.dll
0x746c0000 - 0x746e9000    C:\WINDOWS\system32\msls31.dll
0x43560000 - 0x435c0000    C:\WINDOWS\system32\ieapfltr.dll
0x76c30000 - 0x76c5e000    C:\WINDOWS\system32\WINTRUST.dll
0x77a80000 - 0x77b14000    C:\WINDOWS\system32\CRYPT32.dll
0x77b20000 - 0x77b32000    C:\WINDOWS\system32\MSASN1.dll
0x76c90000 - 0x76cb8000    C:\WINDOWS\system32\IMAGEHLP.dll
0x77690000 - 0x776b1000    C:\WINDOWS\system32\NTMARTA.DLL
0x767f0000 - 0x76817000    C:\WINDOWS\system32\schannel.dll
0x63380000 - 0x633f8000    c:\windows\system32\jscript.dll
0x0ffd0000 - 0x0fff8000    C:\WINDOWS\system32\rsaenh.dll
0x68100000 - 0x68124000    C:\WINDOWS\system32\dssenh.dll
0x42b90000 - 0x42c07000    C:\WINDOWS\system32\mshtmled.dll
0x72d20000 - 0x72d29000    C:\WINDOWS\system32\wdmaud.drv
0x72d10000 - 0x72d18000    C:\WINDOWS\system32\msacm32.drv
0x77be0000 - 0x77bf5000    C:\WINDOWS\system32\MSACM32.dll
0x77bd0000 - 0x77bd7000    C:\WINDOWS\system32\midimap.dll
0x6d6b0000 - 0x6d6d1000    C:\Program Files\Java\jre1.6.0_03\bin\npjpi160_03.dll
0x6d4a0000 - 0x6d4bb000    C:\Program Files\Java\jre1.6.0_03\bin\jpiexp.dll
0x6d250000 - 0x6d261000    C:\Program Files\Java\jre1.6.0_03\bin\deploy.dll
0x71ad0000 - 0x71ad9000    C:\WINDOWS\system32\wsock32.dll
0x6d4f0000 - 0x6d514000    C:\Program Files\Java\jre1.6.0_03\bin\jpishare.dll
0x04fa0000 - 0x051ea000    C:\PROGRA~1\Java\JRE16~2.0_0\bin\client\jvm.dll
0x6d310000 - 0x6d318000    C:\PROGRA~1\Java\JRE16~2.0_0\bin\hpi.dll
0x6d770000 - 0x6d77c000    C:\PROGRA~1\Java\JRE16~2.0_0\bin\verify.dll
0x6d3b0000 - 0x6d3cf000    C:\PROGRA~1\Java\JRE16~2.0_0\bin\java.dll
0x6d7b0000 - 0x6d7bf000    C:\PROGRA~1\Java\JRE16~2.0_0\bin\zip.dll
0x6d000000 - 0x6d1c3000    C:\Program Files\Java\jre1.6.0_03\bin\awt.dll
0x73000000 - 0x73026000    C:\WINDOWS\system32\WINSPOOL.DRV
0x73760000 - 0x737a9000    C:\WINDOWS\system32\ddraw.dll
0x73bc0000 - 0x73bc6000    C:\WINDOWS\system32\DCIMAN32.dll
0x6d2b0000 - 0x6d303000    C:\Program Files\Java\jre1.6.0_03\bin\fontmanager.dll
0x6d480000 - 0x6d498000    C:\Program Files\Java\jre1.6.0_03\bin\jpicom.dll
0x08400000 - 0x0843b000    C:\Program Files\Java\jre1.6.0_03\bin\regutils.dll
0x6d570000 - 0x6d583000    C:\Program Files\Java\jre1.6.0_03\bin\net.dll
0x6d590000 - 0x6d599000    C:\Program Files\Java\jre1.6.0_03\bin\nio.dll
0x6d220000 - 0x6d243000    C:\Program Files\Java\jre1.6.0_03\bin\dcpr.dll
0x74e30000 - 0x74e9c000    C:\WINDOWS\system32\RICHED20.DLL
0x6d450000 - 0x6d474000    C:\Program Files\Java\jre1.6.0_03\bin\jpeg.dll
0x6d430000 - 0x6d43a000    C:\WINDOWS\System32\ddrawex.dll

VM Arguments:
jvm_args: -Xbootclasspath/a:C:\PROGRA~1\Java\JRE16~2.0_0\lib\deploy.jar;C:\PROGRA~1\Java\JRE16~2.0_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.6.0_03 -Djavaplugin.nodotversion=160_03 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\JRE16~2.0_0 -Djavaplugin.vm.options=-Djava.class.path=C:\PROGRA~1\Java\JRE16~2.0_0\classes -Xbootclasspath/a:C:\PROGRA~1\Java\JRE16~2.0_0\lib\deploy.jar;C:\PROGRA~1\Java\JRE16~2.0_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.6.0_03 -Djavaplugin.nodotversion=160_03 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\JRE16~2.0_0
java_command: <unknown>
Launcher Type: generic

Environment Variables:
PATH=C:\PROGRA~1\Java\JRE16~2.0_0\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\wbem;C:\Program Files\Common Files\Adaptec Shared\System;C:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\;.
USERNAME=Dave
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 9, GenuineIntel



---------------  S Y S T E M  ---------------

OS: Windows XP Build 2600 Service Pack 2

CPU:total 1 (1 cores per cpu, 1 threads per core) family 15 model 2 stepping 9, cmov, cx8, fxsr, mmx, sse, sse2

Memory: 4k page, physical 260080k(80756k free), swap 640076k(296396k free)

vm_info: Java HotSpot(tm) Client VM (1.6.0_03-b05) for windows-x86, built on Sep 24 2007 22:24:33 by "java_re" with unknown MS VC++:1310

[guestolo]

It appears to be Java related
I would uninstall ALL version of Sun Java from Add/remove programs
Reboot the computer

Then download and install the Full OFFLINE install of the latest version
http://www.java.com/en/download/manual.jsp

[djkwik]

[quote name=\'guestolo\' post=\'403270\' date=\'Nov 5 2007, 09:38 PM\']Your going to have trouble getting updates without a full legal version of Office Xp
You can try manually downloading individual updates from here
http://office.microsoft.com/en-us/download...0224911033.aspx

Or try Open Office, it's not a bad Office suite
Take a look
http://www.openoffice.org/

and/or for Publishing program, also take a look at
http://www.scribus.net/[/quote]


Questolo,

Sorry it has taken me so long to respond.  In fact I was thinking of just starting a new thread, but not sure if you would be able to remember all of the trouble I have been having if I started a new one, so I am just continuing here...

In the past few months, the new profile I set up has become corrupt again:  when I go into Documents and Settings and go to that new profile, I get the error message "IE has encountered a problem and needs to shut down" yet again.

I am completely convinced that I just need to save everything I can save onto an 8G flash drive and then do a complete clean re-load of my Windows XP.  I am even willing to go and purchase a legal version of Office XP so I can get the security updates for Word.  However, I was searching this forum and found a post from someone that wanted to do this and you recommended two different sites to go to to learn how to do this.  I went to those sites myself and in reading the instructions, I came across a potential problem:  Some people have experienced a problem with BIOS and cannot get their Windows XP to install because they cannot get their drive to format.  The suggestion is to go to the computer manufacturer's website and update their BIOS.  I did some more checking and found a forum where someone with an E-Machine computer ran into this very problem, went to E-Machine's site to update their BIOS but apparently E-Machines does not offer updates and recommends buying a new one (whatever that means).  I am pretty much technology-challenged when it comes to opening my computer and messing around with the components.  It took amazing courage for me to make the changes to my registry that you suggested long ago to fix some spyware problems I had been having.

I seriously want to wipe my computer completely and re-load my Windows XP.  I know this will take a lot of time with all the updates, etc. from Microsoft, and am perfectly willing to do so, but now I am terrified that if I start the process, this piece of crap E-machine computer of mine will not allow me to do it and render this computer useless.  Do you have any suggestions?

[guestolo]

It would be best if you start a new topic and let me know the problems your having
This topic is way to old and I should of closed it awhile ago
Sorry for the inconvenience
but this topic is now locked