extremely hard time please help guestolo

[shadowninny]

im having a hard time just getting my laptop running

and if i do get in running i can get to my homepage which is google an d about a million pop ups come up

and i my laptop wont move at all even if it sits for hours

i do have pop up blocker that does its job but the pop ups are to much

and i cant get to ttg on here cos i cant go to any internet pages because of lag freeze of pop up

and my computer is lagging just from regular activity without internet

i cant get hijack cos i cant get here

thanks for fixing my desktop

its ok if this one is to hard

[JB Lee]

Do you have any important information on your laptop that you would miss if it was gone?

If not, you could try a full system restore.

[shadowninny]

ive done system restore but only goes back to july 2007 right around time when the virus or whatever started happening

how can i do it to a full system restore

[JB Lee]

Were you given a system restore disk from the OEM you purchased your computer from?

[shadowninny]

no a freind gave me this computer wit hnothing along with it

it worked great for a year no problems at all but now i even have problems opening the notebook page

[guestolo]

Any update here?
Do you still need a hand?

[shadowninny]

yes please

there was a pop up after trying to get my homepage of internet to open up

it was for virus scanner

it took over 2 hours to load this is not a dramatlization

i downloaded it and at 69 % of scanning i already have 43 things of malware and trojans

but it stops at 69 percent and wont let me go past that i tried stopping the thing then downloading

but when i go to delete already found trojans and malware it makes me just ignore them

i will get pop up message when i get back from work

thanks for responding guestolo

[guestolo]

there was a pop up after trying to get my homepage of internet to open up
it was for virus scanner
it took over 2 hours to load this is not a dramatlization
i downloaded it and at 69 % of scanning i already have 43 things of malware and trojans

Don't download anymore Virus or Spyware scanners from any popups

Can you do the following
If possible, post a Hijackthis log
Download Hijackthis Installer from [color=\"#FF0000\"]HERE[/color]
For an alternate download location, you can try HERE
SAVE it to your desktop
Double click on HJTInstall.exe to run it
Choose Install

Hijackthis v2.0.2 will open

Under Main Menu, Select
Do a system scan and save a Log file
A log will open in Notepad
Copy and Paste the Whole log back here to the forum

If you can't post that log let me know

[shadowninny]

eh it took me a little over 3 hours just to load the first ttg page

then right after it got up about 20 pop ups came that was antispyware and my computer froze

i cant really do much but ill try again

[guestolo]

Try doing the following

I need you to download a couple tools
First, Download and save to your desktop
[color=\"red\"]SmitfraudFix[/color][/url] (by S!Ri)
Extract the contents (a folder named SmitfraudFix) to your Desktop.
We'll need this later

Download this file - Combofix.exe and save it ONLY to your desktop

Don't run it yet

Reboot your computer in Safe Mode by doing the following :

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
• Instead of Windows loading as normal, a menu with options should appear;
• Select the first option, to run Windows in Safe Mode, then press "Enter".
• Choose your usual account.

In safe mode


Open the SmitfraudFix folder and double-click smitfraudfix.cmd

Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process;
I'll need to see the log it generates later, by default it is located at
C:\rapport.txt
============================================

If your computer was rebooted, afterwards return to Safe mode
If no reboot was required, remain in safe mode

Double click on ComboFix.exe to run the program

Follow the prompts
normally this fix takes anywhere from 10 to 30 minutes

If the computer was rebooted by the fix
 ComboFix will run again, then continue to create a log, this can take a few minutes
Let it run uninterrupted please
I'll need to see this log later
By default, it saves a copy of the log at this location>>C:\combofix.txt
Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Try and post back all the following

1. Post the log from combofix>>C:\ComboFix.txt
2. Post the log from Smitfraudfix>>C:\Rapport.txt
3. Try to run a fresh scan and save logfile with Hijackthis and post it's log