HELP!!Device manager missing

[dirtybagtwb]

help!!,.i was looking into updating some of my drivers and tried to access Device Manager and its  missing.Tried rebooting and for some reason when i open up the window ,. its emptyany help would be greatly appeciated!!

[guestolo]

Does this help?
http://support.microsoft.com/kb/311504

Also, I totally forgot about the following thread you started
http://www.thetechguide.com/forum/index.php?showtopic=79565

Let me know if that clears the device manager problem, then I'll look at that log you posted earlier
We may have a bit of cleaning to do, but nothing major

Edit>>I just looked at the final log you uploaded, it looks fine, how's everything?

[dirtybagtwb]

[quote name=\'guestolo\' post=\'455206\' date=\'Jan 8 2009, 09:24 PM\']Does this help?
http://support.microsoft.com/kb/311504

Also, I totally forgot about the following thread you started
http://www.thetechguide.com/forum/index.php?showtopic=79565

Let me know if that clears the device manager problem, then I'll look at that log you posted earlier
We may have a bit of cleaning to do, but nothing major

Edit>>I just looked at the final log you uploaded, it looks fine, how's everything?[/quote]

lol,. its ok,.i know your busy but thank u for remembering ,anyway,. it was already on automatic for plug and play,.. soo frustrating , i bought a new 1G video card and it wont let me install the drivers,tells me my system has not been modified.the Teck support for Nvidia told me to access my Device Manager and thats when i found out it was blank so i have no idea how long its been like that for simplistic reasons i d/loaded driver detective when i try to update drivers through  it it tells me my access is denied.im about to just system restoreand see if that helps... seems i might have a few more viruses than i thought earlier.soo frustrating

[dirtybagtwb]

[quote name=\'dirtybagtwb\' post=\'455207\' date=\'Jan 8 2009, 09:57 PM\']lol,. its ok,.i know your busy but thank u for remembering ,anyway,. it was already on automatic for plug and play,.. soo frustrating , i bought a new 1G video card and it wont let me install the drivers,tells me my system has not been modified.the Teck support for Nvidia told me to access my Device Manager and thats when i found out it was blank so i have no idea how long its been like that for simplistic reasons i d/loaded driver detective when i try to update drivers through it it tells me my access is denied.im about to just system restoreand see if that helps... seems i might have a few more viruses than i thought earlier.soo frustrating[/quote]on a side note i noticed my bios information page flickers at startup before stablizing seems to boot up just fine ,and since i uninstalled my drivers for my old graphics card i have no sound. guess one thing at a time just thought u should know ,i might have a corrupt Bios but just guessing anyway,.looking foreward to your next post ,

[guestolo]

Check out the following link and try the next steps
http://helpdeskgeek.com/windows-xp-tips/de...empty-or-blank/

[dirtybagtwb]

[quote name=\'guestolo\' post=\'455229\' date=\'Jan 9 2009, 03:40 AM\']Check out the following link and try the next steps
http://helpdeskgeek.com/windows-xp-tips/de...empty-or-blank/[/quote] i tried the new suggestions u gave me to no avail .my device manager is still empty,so i guess im ready for the next thing to try. i did notice that my network drive map is missing as well which is another symtom of this problem and i found a XP service pack3 fix,. Fixxccs, still didnt help any ,I also already have Uniblue registry fix ,.and speed up my PC,. it has always seemed to help  my Apps run faster after a Defrag.i have it set to run once a month.i will say my comp is running quite fast.seems much faster than in recent memory.but still no device manager and i feel it is still the root of my problem not being able to install my new drivers for my new 1G video card so im using  the AGP settings ATM,lol,. may not be relevent to what is up with my PC,. but u asked me to keep u informed of how my system is acting in a earlier relpy.lol,.hope this isnt to much info.

[guestolo]

I also already have Uniblue registry fix

Sorry, registry cleaners don't impress me much, they quite often cause unknown problems
Sometimes only reversible by a repair install

On to the next step
Seeing as you have Norton's installed
Take a look at the following link
http://solutions.symantec.com/sdccommon/as...0080530144453EN

Ensure to reboot after running the fix

[dirtybagtwb]

[quote name=\'guestolo\' post=\'455256\' date=\'Jan 9 2009, 11:14 AM\']Sorry, registry cleaners don't impress me much, they quite often cause unknown problems
Sometimes only reversible by a repair install

On to the next step
Seeing as you have Norton's installed
Take a look at the following link
http://solutions.symantec.com/sdccommon/as...0080530144453EN

Ensure to reboot after running the fix[/quote]
well,... i ran the fix,. device manager still empty i hope i dont have to repair install,.but if i have to i will,. wouldnt a fresh format do a better job?at this point my PC is useless so i really dont see the difference.althought the symantec fix did find over 4100 problems with my registry,.seems that the problem is centered around it.btw,i havent paid to renew my Uniblue mostly because i feel its alot like Norton,its not really worth it ,. i did however renew norton but with Microsoft and other vendoers creating new free spyware/malware blockers i just cant justify the expence anymore, not to mention my ISP has a few tools of their own and i have been thinking of trying them.just curious of what u thought about that ?anyway,.i havent given up yet looking forward to your next reply

[dirtybagtwb]

[quote name=\'dirtybagtwb\' post=\'455266\' date=\'Jan 9 2009, 01:07 PM\']well,... i ran the fix,. device manager still empty i hope i dont have to repair install,.but if i have to i will,. wouldnt a fresh format do a better job?at this point my PC is useless so i really dont see the difference.althought the symantec fix did find over 4100 problems with my registry,.seems that the problem is centered around it.btw,i havent paid to renew my Uniblue mostly because i feel its alot like Norton,its not really worth it ,. i did however renew norton but with Microsoft and other vendoers creating new free spyware/malware blockers i just cant justify the expence anymore, not to mention my ISP has a few tools of their own and i have been thinking of trying them.just curious of what u thought about that ?anyway,.i havent given up yet looking forward to your next reply[/quote]well,. while i was waiting on u to answer my latest entry ,. i ran Spybot again and i still have 2 viruses,Microsoft Windows security center_disable,.. and one called Right Media,... might just be the root of my whole problem.I checked to see if u replied to my other thread and u hadnt.so i was wondering if u could help me with that thread through here and close/lock that other thread.and hopefully it wil make some of these other problems go away.

[guestolo]

Try this
Download Dial-a-Fix
Save to desktop
Extract to it's own folder

Open the folder and double click on Dial-A-Fix.exe
Click the Green checkmark, by default this will select all items
Close down all browser windows, then click GO
Let this finish the click EXIT
Reboot the computer when done

Any help?

[dirtybagtwb]

[quote name=\'guestolo\' post=\'455418\' date=\'Jan 9 2009, 10:13 PM\']Try this
Download Dial-a-Fix
Save to desktop
Extract to it's own folder

Open the folder and double click on Dial-A-Fix.exe
Click the Green checkmark, by default this will select all items
Close down all browser windows, then click GO
Let this finish the click EXIT
Reboot the computer when done

Any help?[/quote]lol,. this is maddening ,. but no,. my Device manager is still empty,on the good side my PC seems to be running quite fast.start up is super fast.anyway,.. looking forward to the next entry in the ongoing saga of my broken PC,..but ,.thank u for your help so far http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/laugh.gif\' class=\'bbc_emoticon\' alt=\':lol:\' />

[guestolo]

Boot to safe mode, anything show in Device Manager?

[dirtybagtwb]

[quote name=\'guestolo\' post=\'455431\' date=\'Jan 9 2009, 11:11 PM\']Boot to safe mode, anything show in Device Manager?[/quote]still nothing in Device manager even in safe mode.i was messing withthe view menu and recieved this message,.. "MMC has detected an error in a snap-in,recommend that u shut down and restart MMC",. not sure if its related to the problem,. but for the most part i still have no Devices in the window

[guestolo]

Can you try the following
Download ComboFix from one of these locations:

[color=\"#0000FF\"]Link 1[/color]
[color=\"#0000FF\"]Link 2[/color]
[color=\"#0000FF\"]Link 3[/color]
[color=\"#FF0000\"]Save it ONLY to your Desktop[/color]

      --------------------------------------------------------------------
[color=\"#2E8B57\"]Temporarily Disable your AntiVirus/AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with this tool[/color]

• Double click on ComboFix.exe & follow the prompts.
  
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

[color=\"#2e8b57\"]**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
[/color]


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply

NOTE: Do not mouseclick inside ComboFix window as it's running, it may cause it to stall
ComboFix will run again on startup, it will prompt that it's creating a log
This process could take up to 10 minutes, let it run uninterrupted please

[dirtybagtwb]

[quote name=\'guestolo\' post=\'455542\' date=\'Jan 10 2009, 05:27 PM\']<br />Can you try the following<br />Download ComboFix from one of these locations:<br /><br /><a href="http://download.bleepingcomputer.com/sUBs/ComboFix.exe" target="_blank" rel="nofollow"><font color="#0000FF"><b>Link 1</b></font></a><br /><a href="http://www.forospyware.com/sUBs/ComboFix.exe" target="_blank" rel="nofollow"><font color="#0000FF"><b>Link 2</b></font></a><br /><a href="http://subs.geekstogo.com/ComboFix.exe" target="_blank" rel="nofollow"><font color="#0000FF"><b>Link 3</b></font></a><br /><font color="#FF0000"><b>Save it ONLY to your Desktop</b></font><br /><br />      --------------------------------------------------------------------<br /><font color="#2E8B57">Temporarily Disable your AntiVirus/AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with this tool</font><br /><br /><ul><li>Double click on <b>ComboFix.exe</b> &amp; follow the prompts.</li><li> As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.</li><li> Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.</li></ul><br /><br /><br /><b><font color="#2e8b57">**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.<br /></font></b><br /><img src="http://img.photobucket.com/albums/v706/ried7/RcAuto1.gif" border="0" class="linked-image" /><br /><br />Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:<br /><img src="http://img.photobucket.com/albums/v706/ried7/whatnext.png" border="0" class="linked-image" /><br /><br /><br />Click on Yes, to continue scanning for malware.<br /><br />When finished, it shall produce a log for you. Please include the <b>C:\ComboFix.txt</b> in your next reply<br /><br />NOTE: Do not mouseclick inside ComboFix window as it's running, it may cause it to stall<br />ComboFix will run again on startup, it will prompt that it's creating a log<br />This process could take up to 10 minutes, let it run uninterrupted please<br />[/quote]<br /><br /><br />
well,.. Guestolo,. i was getting to frustrated about the whole thing ,. so i dumped the whole PC and started a fresh install of Windows XP,. sorry for wasting all your great advice ,but it was driving me crazy.surprisingly it only took a few hours.so u can close this thread,.. and the other thread i hadif u so choose ,of course,. and thank u again for all your great advice.

[guestolo]

Thanks for letting me know
I'll lock it up then