Author Topic: Internet (Read 1716 times)

Jenny · « **Reply #20 on:** April 04, 2009, 05:51:29 PM »

[quote name=\'guestolo\' post=\'460605\' date=\'Apr 4 2009, 04:31 PM\']Did you ISP assign you IP addresses
when you first connected with them?

I don't think Rogers in the Ontario area does, unless you actually call them and request a Static
This may be the problem

It does seem odd that you use to be able to connect with Auto assigned (Dynamic) and now you can only connect with Static

Do you know how to enter your Routers configuration?
Can you checks it's configuration and see if it's set to Dynamic please[/quote]

The router is definatley set to Dynamic. We werent assigned ip's from rogers when we signed on with them. and yea it use to connect to the network without having to set it to static. While looking through my hijack this log you didn't come accross any viruses or questionable entries?

guestolo · « **Reply #21 on:** April 04, 2009, 06:05:30 PM »

I didn't see nothing out of the ordinary
But you posted a log from an outdated Hijackthis

If possible
Download [color=\"blue\"]random's system information tool (RSIT)[/color] by [color=\"#6600cc\"]random/random[/color] from >>[color=\"red\"]here[/color]<< and save it to your desktop.

Double click on RSIT.exe and choose to Run it
Click Continue at the disclaimer screen.
Your firewall may alert you that RSIT is requesting Internet access. Please allow it.
Once it has finished, two logs will open: log.txt[color=\"red\"]<-- this will be maximized[/color] and info.txt[color=\"red\"]<-- this will be minimized[/color].

Post both those logs please

NOTE: If you get an error message trying to post the logs back here to the forum
Just post info.txt back here
And upload log.txt

In addition, you should download the manual for your router
Here's a link
http://support.dlink.com/products/revision.asp
There are 3 types of your Router with Rev A,B, D
Select the appropriate model

Then download the manual, I would ensure you have the latest Firmware installed for your Router also
In the manual, you'll find great steps for set up on Dynamic(Cable)

Follow the steps closely
You should be able to go back to the network adapters properties
and change to Obtain IP address auto and DNS servers
Rebooting and see if can connect

Jenny · « **Reply #22 on:** April 04, 2009, 06:37:21 PM »

Here is the logs you wanted had to upload themn since i couldnt copy and paste them

guestolo · « **Reply #23 on:** April 04, 2009, 06:54:49 PM »

Besides your Java being a bit outdated, the logs look good

Jenny · « **Reply #24 on:** April 05, 2009, 09:12:01 AM »

I've updated the drivers for both my wireless network adapter and the router. I've gotten the wired network to connect on obtain ip address automatically. The wireless adapter, however, will connect to the network but, still, not to the internet. I went into ipconfig and looked around and I noticed when the adapter is set to obtain ip address automatically it says the DHCP server is 255.255.255.255 and the default gateway is blank.

on the wired network it says the dhcp and gateway are 192.168.0.1 Should the wireless network not say the same thing. With the wireless adapter on a static ip i still couldnt get the internet but i could get connected to the network. thanks for all your help so far

guestolo · « **Reply #25 on:** April 05, 2009, 09:29:33 AM »

Can you go to START>>RUN...type in cmd

Hit OK

at the prompt, type in ipconfig /all
Note the single space after ipconfig

copy/paste the output to a text file then post it back here
To copy, left click the top left corner of the command prompt box and select
Edit>>Select All
Then click again, Edit>>copy

Jenny · « **Reply #26 on:** April 05, 2009, 09:46:05 AM »

Here is ipconfig for the wired connection

Windows IP Configuration

Host Name . . . . . . . . . . . . : Jen

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : phub.net.cable.rogers.com

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : phub.net.cable.rogers.com

Description . . . . . . . . . . . : Realtek RTL8102/8103 Family PCI-E FE NIC

Physical Address. . . . . . . . . : 00-1E-33-93-50-EB

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.0.100

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 192.168.0.1

Lease Obtained. . . . . . . . . . : April 5, 2009 10:20:14 AM

Lease Expires . . . . . . . . . . : April 12, 2009 10:20:14 AM

Here is the ipconfig for the wireless

Windows IP Configuration

Host Name . . . . . . . . . . . . : Jen

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Broadcast

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Wireless Network Connection 6:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter

Physical Address. . . . . . . . . : 00-21-63-DA-AE-EA

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 0.0.0.0

Subnet Mask . . . . . . . . . . . : 0.0.0.0

Default Gateway . . . . . . . . . :

DHCP Server . . . . . . . . . . . : 255.255.255.255

guestolo · « **Reply #27 on:** April 05, 2009, 10:11:31 AM »

Ok, looks as if you are set to Auto obtain IP and Auto Dns
ensure you are
Then try the following
Disable the Wired connection and leave Wireless enabled
disable the Windows Firewall

Power off the modem and Router again
Turn off All computers in the household, including this laptop

Cycle on the modem, let it detect
Turn on Router, let it detect
Turn on laptop, see if you can see Internet

Jenny · « **Reply #28 on:** April 05, 2009, 10:51:04 AM »

I made sure auto obtain ip and dhcp were set, disabled wired and enabled wireless, turned off firewall, turned off all the computers, reset everything and turned this computer back on, when i have it set to auto obtain ip it sits on aquiring ip address

guestolo · « **Reply #29 on:** April 05, 2009, 11:13:51 AM »

Okay, try the following
Enter your Router configuration from
192.168.0.1 in a browser address bar

What kind of Security do you have enabled?
Can you disable the security totally, leave it unsecured for the time being

Open the properties of the Wireless adapter in Network connections

Under Wireless Networks>>preferred networks,
remove them all
Shut down the laptop
Cycle the Router

Start laptop and try connecting to the unsecured wireless
See if you can obtain an IP

Jenny · « **Reply #30 on:** April 05, 2009, 11:31:04 AM »

[quote name=\'guestolo\' post=\'460649\' date=\'Apr 5 2009, 11:13 AM\']Okay, try the following
Enter your Router configuration from
192.168.0.1 in a browser address bar

What kind of Security do you have enabled?
Can you disable the security totally, leave it unsecured for the time being

Open the properties of the Wireless adapter in Network connections

Under Wireless Networks>>preferred networks,
remove them all
Shut down the laptop
Cycle the Router

Start laptop and try connecting to the unsecured wireless
See if you can obtain an IP[/quote]
I will have to try this tommorow while my boyfriend is at work

Jenny · « **Reply #31 on:** April 05, 2009, 04:53:08 PM »

I was able to disable the security completly and the wireless network worked perfectly, internet and all. I am using wpa2 (wireless enhanced) network security with tkip and psk

guestolo · « **Reply #32 on:** April 05, 2009, 05:01:48 PM »

Quote

I am using wpa2 (wireless enhanced) network security with tkip and psk

Are you using that security right now, or is it unsecured at the moment?

Edit>>Did you download the manual for your Router?

Jenny · « **Reply #33 on:** April 05, 2009, 05:21:45 PM »

right now I have the security turned back on and i'm using the wired network; but when i had it off the wireless worked fine. The wireless network again is not working as i have the security enabled again. yes i have downloaded the manual from the router and everything seems to be set up correctly

guestolo · « **Reply #34 on:** April 05, 2009, 05:40:16 PM »

Take a look at Page 47 or so of the manual, recheck your configuration

Take note of the following under Configure WPA-PSK
It is recommended to enable encryption on your wireless router before your wireless network adapters. Please establish
wireless connectivity before enabling encryption. Your wireless signal may degrade when enabling encryption due to
the added overhead.

Did you right click on your wireless icon by the clock
and view available wireless networks
Select yours and enter the Exact passphrase?

Edit>>and ensure to reboot the laptop after reenabling encryption

Jenny · « **Reply #35 on:** April 05, 2009, 05:45:20 PM »

Yes, I selected the appropriate ssid and entered the correct passphrase and have read that section of the manual, I can get a connection without encryption using a static ip

guestolo · « **Reply #36 on:** April 05, 2009, 05:46:59 PM »

I thought you had connection wirelessly earlier with Auto obtain IP?
I'm starting to be at a loss here as to what's going on

Try router encryption again, this time only with WEP
See if you can connect after reboot

Jenny · « **Reply #37 on:** April 05, 2009, 05:53:44 PM »

I could not conect wirelessly using an automatic ip, it was the wired network. I am not sure what is going on with this either I was trying for a week to get it working before I spoke with you

guestolo · « **Reply #38 on:** April 05, 2009, 06:02:25 PM »

Are you were able to disable the Wireless security and connect
with Auto obtain IP? Did you try that?
Change wireless adapter to Auto obtain IP and DNS
Shut down

Disable wireless security on Router
Cycle router

Reboot laptop and try and connect
If it connects, it is probably a setup problem with your Router

Do you have any other friends, family with wireless router you can try to connect too that are close by
Having the wireless adapter set to Auto
This would help to figure out the problem
I'm really starting to believe it's all Router configuration

Are you using Windows to configure your wireless, or another wireless utility?

Jenny · « **Reply #39 on:** April 05, 2009, 06:12:00 PM »

[quote name=\'guestolo\' post=\'460697\' date=\'Apr 5 2009, 05:02 PM\']Are you were able to disable the Wireless security and connect
with Auto obtain IP? Did you try that?
Change wireless adapter to Auto obtain IP and DNS
Shut down

Disable wireless security on Router
Cycle router

Reboot laptop and try and connect
If it connects, it is probably a setup problem with your Router

Do you have any other friends, family with wireless router you can try to connect too that are close by
Having the wireless adapter set to Auto
This would help to figure out the problem
I'm really starting to believe it's all Router configuration

Are you using Windows to configure your wireless, or another wireless utility?[/quote]

I have tried connecting with no security on auto ip and dns but it sat on aquiring network address. It only worked and connected with security disabled when i placed a static ip on the wireless adapter. No i dont have anybody else sorry

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Author Topic: Internet (Read 1716 times)