Please still do the following
Uninstall older copy of Java
Java DB 10.3.1.4 from Add/Remove programs
In addition, you should uninstall your out of date version of Adobe Reader
We'll update it in a bit
Remove>>
Adobe Reader 7.1.0Double click on OTL.exe and Run it
- Under the [color=\"#0000FF\"]Custom Scans/Fixes[/color] box at the bottom, copy/paste in the following in the quote box below. don't include the word Quote please
:OTL
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page_bak = prosearching.com
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (&Google) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - Reg Error: Value error. File not found
O9 - Extra Button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - Reg Error: Key error. File not found
O9 - Extra Button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - File not found
O9 - Extra Button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - File not found
O9 - Extra Button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - Reg Error: Value error. File not found
O9 - Extra Button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - File not found
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} http://3dlifeplayer.dl.3dvia.com/player/in...l/installer.exe (Reg Error: Key error.)
:Commands
[EmptyTemp]
[Reboot]
- Then click the [color=\"#FF0000\"]Run Fix[/color] button at the top
- Let the program run unhindered, reboot the PC when it is done
On startup, Allow OTL to run if prompted
A log should open, can you post it please
A copy of this log can also be found in
C:\_OTL\Moved Files folder
Updating Adobe Reader
You can get the latest version from this link
http://get.adobe.com/reader/NOTE: UNTICK the optional install of Google Toolbar or McAfee Security Scan
unless you prefer to install either, but they are not needed
With that fix log from OTL
Can you also do the following
Download
GMER from here:
http://www.gmer.net/files.phpUnzip it to the Desktop.
Open the program - you should see the
Rootkit / Malware tab.
Make sure all the boxes on the right of the screen are checked,
EXCEPT for ‘Show All’.
Important: Close any open programs/windows!
Click on
Scan.
When the scan has run click
Copy and paste the results (if any) into this thread.