Unexpected 'program wants to access your address book

[Allan Smith]

[quote name='guestolo' date='18 May 2010 - 04:50 AM' timestamp='1274176237' post='469443']
The most up to date version of Avast is 5.0.545
[/quote]
Sorry - I misunderstood.
I have done as you requested - no threats found, but a couple of unusual entries in the scan log.
I cant find a way to copy  the text so I have attached screen grab - didnt want to risk mis-transcribing.

The first entry is a piece of software I thought was removed - I cant see it among installed programs - just in case I have renamed the folder
D: - is a Bootable Windows XP (this is a dual boot system, although I havent used XP for quite some time - many months)
The end entries relating to Roxio repeat for all the files in the cab, so I chopped them off the image.re-run security check:-

Results of screen317's Security Check version 0.99.4  
 Windows 7  (UAC is disabled!)
 Internet Explorer 8  
``````````````````````````````
Antivirus/Firewall Check:
 Windows Firewall Disabled!  
 avast! Free Antivirus    
 WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:
 Ad-Aware
 Malwarebytes' Anti-Malware    
 CCleaner    
 Adobe Flash Player 10.0.42.34  
Adobe Reader 9.3.2
 Mozilla Firefox (3.6.3)
````````````````````````````````
Process Check:  
objlist.exe by Laurent
 Ad-Aware AAWService.exe
 Ad-Aware AAWTray.exe
 Alwil Software Avast5 AvastSvc.exe  
 Alwil Software Avast5 AvastUI.exe  
````````````````````````````````
DNS Vulnerability Check:
 GREAT! (Not vulnerable to DNS cache poisoning)

``````````End of Log````````````

When updating Avast I had to re-boot. I closed Outlook and whilst closing Outlook crashed - critical
event details:-

Faulting application name: OUTLOOK.EXE, version: 12.0.6514.5000, time stamp: 0x4a89dc70
Faulting module name: OUTLOOK.EXE, version: 12.0.6514.5000, time stamp: 0x4a89dc70
Exception code: 0xc0000005
Fault offset: 0x00a54287
Faulting process id: 0x8b0
Faulting application start time: 0x01caf66e5ec77159
Faulting application path: C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
Faulting module path: C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
Report Id: 782cc6db-627c-11df-921a-001d6064eb78

[Allan Smith]

Still no warnings abour accessing address book - but another Outlook Crash.
I will re-enable UAC, then give it a few days.
AFter that remove MApiLab, and give it a few days.

If no improvement I will bite the bullet and re-install Ofice.

[Allan Smith]

Re-enabled UAC and re-booted.
On opening Outlook a warning screen appeared stating that Outlook had a serious problem with the Adaware plugin and asking if I wanted to disable it. - It is now disabled.

[guestolo]

forgot about AdAware email plugin
I haven't used Adaware in some time

Can you reopen OTL.exe and click on the CLEANUP button
Follow the prompts, if reboot required, please do so

Post back in a couple days and let me know if disabling the plugin has helped, possibly permanent

[Allan Smith]

Last Post 20th -
22nd re-enabled UAC
Still no problems. Will remove Mapi today

[guestolo]

Thanks for the update, can we consider this resolved then?

[Allan Smith]

Touch wood - yes -
no futher issues since 20th

Thanks

Allan