Hi guys/gals-- let me just say, first of all, you are all a Godsend! Just reading thru these posts has helped pull me from "uhhhhh, what?" status to "okay, I think this is what we need to do next..." whenever there is a computer related problem. At least I have an idea of what could be causing the problem and where to find the tools to fix it, which is way ahead of where I was not so long ago, and it seems to be way ahead of most of my peers, too. Sure makes me look good!

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Anyway-- here's my problem-- this computer is running extremely slow. I just ran a Windows Update and it took 3 1/2 hours, and it still needs 3 of the ones that need to be installed separately done (they had never ran an update and I lost my patience), and I just ran a Trend Micro virus scan (they don't have virus software on their computers either) that just got done after about 4 hours...incidentally, there was a PE BAGLE.N-O virus that could not be "accessed" and therefore cleaned because a process was running-- ? Adobe Photoshop Albumstarter? It's probably somewhere in this logfile and I don't see it... but I haven't run anything else, such as CWShredder or AdAware and I didn't know if maybe that would be something you'd want me to do before this. Sorry for the long-winded prelude, here's my logfile. Thanks for your help...
Logfile of HijackThis v1.99.1
Scan saved at 4:34:07 PM, on 3/28/2005
Platform: Windows 2000 SP2 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.51 SP2 (5.51.4807.2300)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\wanmpsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Winamp\Winampa.exe
C:\WINNT\System32\P2P Networking\P2P Networking.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Sony\OpenMG Jukebox\Omgtray.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Adobe\Acrobat 5.0\Acrobat\Acrobat.exe
C:\Program Files\Common Files\Adobe\Web\AOM.exe
C:\WINNT\explorer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\HJT\hijackthis.exe
C:\WUTemp\com_microsoft.KB867460_DOT_NET_EN_1_1_SP1\NDP1.1sp1-KB867460-X86.exe
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\SLD49.tmp
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.yahoo.com/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant =
http://searchbar.findthewebsiteyouneed.com/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://red.clientapps.yahoo.com/customize/...rch/search.htmlR0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://red.clientapps.yahoo.com/customize/...://my.yahoo.comR1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
http://red.clientapps.yahoo.com/customize/...//www.yahoo.comR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by America Online
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [MSConfig] C:\unzipped\msconfig\msconfig.exe /auto
O4 - HKLM\..\RunServicesOnce: [washindex] c:\Program Files\Cookie Washer\washidx.exe "Administrator"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {23912BB0-CC9F-4C69-83D4-19C2B183BA91} -
http://ns-radio.netscape.com/radio/cabs/radiox.cabO16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) -
http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cabO16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) -
http://messenger.msn.com/download/MsnMesse...pDownloader.cabO23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Windows Installer (MSIServer) - Unknown owner - C:\WINNT\Installer\InstMsi0\MsiExec.exe (file missing)
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINNT\wanmpsvc.exe