Posted this once before, don't know if it helped, the poster never replied back
Make sure your Video Card Drivers are right up to date
First off, your video card will have to be compatible, that's up to you to find out if it is..
If updating your drivers still doesn't work, you might have faulty installation of DirectX. Try the following to fix that:
- Make sure the Sims 2 CD is in the drive
- Open My Computer.
- Right click on the Sims2 icon (of the CD-rom drive) and choose Open.
- Double-click on the DirectX folder.
- Right-click on the DSETUP.dll file and choose Copy.
- Close this window.
- Open My Computer again.
- This time, open your C: drive (usually called Local Disk).
- Now open the WINDOWS folder (Sometimes also called WINNT).
- Open the SYSTEM (Windows 98/ME) or SYSTEM32 (Windows 2000/XP) folder.
- Right-click on an empty space in the folder and choose Paste.
If continuing troubles
If the trouble continues, The issue you are experiencing is due to corrupted game files. In this case we will need to remove all the files associated with the games in order for them to work properly.
We have to go into your Windows registry and remove the parts of the game program that were not removed from your system. We will be focusing on 2 files that were installed with the game into your registry. First, we will need to make a backup of your registry. We do this by using a tool called Scanreg;
1. Click on Start then go to Run.
2. Type in scanreg /backup.
3. Click on Ok.
You will see a window briefly appear on your screen and then go away. Once you have seen this that will tell you that you have made a backup of your registry. If you have Windows XP you can skip this step.
Now we will remove the keys for The Sims 2 from your registry. To do this, follow the steps below;
1. Click on Start then go to Run.
2. Type in regedit and click OK.
3. Left-Click once on the plus sign next to HKEY_LOCAL_MACHINE.
4. Left-Click once on the plus sign next to a folder labeled Software.
5. Left-Click once on the plus sign next to a folder labeled EA Games.
6. You will see a folder labeled "The Sims 2".
7. Right click once on this folder; a menu will appear.
8. Select the delete option and left-click; this will remove the folder. The window may take you to the top of the screen. Simply scroll back down to where you were before.
9. Left-Click once on the plus sign next to a folder labeled Microsoft.
10. Left-Click once on the plus sign next to a folder labeled Windows.
11. Left-Click once on the plus sign next to a folder labeled Current Version.
12. Left-Click once on the plus sign next to a folder labeled Uninstall.
13. Locate a folder labeled {8AB8D458-939E-403F-0097-9BA1C1F013D5}
14. Right click once on this folder; a menu will appear.
15. Select the delete option and left-click; this will remove the folder.
Delete the two Sims 2 folders located here:
C:\Program Files\EA Games\The Sims 2
and here:
\\My Documents\EA Games\The Sims 2
You have now removed all entries for The Sims 2 from your system.
Try reinstalling Direct X from this link
http://www.microsoft.com/downloads/details...&displaylang=en
At this point you should be able to re-install your game without an issue.
