Thanks for the reply. When I came back in to post this reply and opened the browser the about:blank came back. I also wanted to let you know of the info coming up on my screen...
I get a "red x" windows box saying the following:
Error loading C:\DOCUME~1\BILLCU~1\LOCALS~1\Temp\se.dll
The specified module could not be found.
Then my Norton pops up "High Risk":
Norton has removed a virus from your computer
C:\DOCUME~1\BILLCU~1\LOCALS~1\Temp\se.dll
Trojan.StartPage
The file was automatically deleted
I don't know if that will help you out or not but it sure seems to have something to do with that about:blank problem I'm having.
Anyway here is a post of the Hijackthis log and the FxAgentB.log follows:
Logfile of HijackThis v1.99.1
Scan saved at 10:59:02 AM, on 3/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Verizon Online\Visual IP InSight\IPMon32.exe
C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINDOWS\system32\atiptaxx.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Norton Password Manager\AcctMgr.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\ACT\SideACT.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\CalCheck.exe
C:\WINDOWS\TWAIN_32\S6U12BX\WATCH.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\BILLCU~1\LOCALS~1\Temp\se.dll/sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\BILLCU~1\LOCALS~1\Temp\se.dll/sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =
http://www.dellnet.com/O2 - BHO: (no name) - {89B170EF-E5C3-4952-B91A-B9CEDBD3E9F0} - C:\WINDOWS\system32\leiob.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCDRealtime] C:\WINDOWS\realtime.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPMon32.exe"
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe" -l
O4 - HKLM\..\Run: [Gtwatch] C:\WINDOWS\gtwatch.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton Password Manager\AcctMgr.exe /startup
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - Startup: TOOLBOX Updates.lnk = C:\Program Files\Tools\WiseUpdt.exe
O4 - Startup: TOOLS Updates.lnk = C:\Program Files\Tools\WiseUpdt.exe
O4 - Startup: VIO Updates.lnk = C:\Program Files\Tools\WiseUpdt.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: SideACT!.lnk = C:\Program Files\ACT\SideACT.exe
O4 - Global Startup: Ulead Photo Express 3.0 SE Calendar Checker.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\CalCheck.exe
O4 - Global Startup: Watch.lnk = C:\WINDOWS\TWAIN_32\S6U12BX\WATCH.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra 'Tools' menuitem: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: ConferenceRoom Java Client -
http://www.streamchat.com:8000/java/cr.cabO16 - DPF: Yahoo! Poker -
http://download.games.yahoo.com/games/clients/y/pt1_x.cabO16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) -
https://www.psea.org/CFIDE/classes/CFJava.cabO16 - DPF: {1B9935E4-8A50-4DD8-BD09-A7518723BF97} (Talisma NetAgent Customer ActiveX Control version 3) -
https://quicken.ehosts.net/netagent/objects/custappx3.cabO16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) -
http://www.symantec.com/techsupp/asa/LSSupCtl.cabO16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} -
http://a1540.g.akamai.net/7/1540/52/200212...meInstaller.exeO16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) -
http://216.249.24.143/code/PWActiveXImgCtl.CABO16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) -
http://www.pandasoftware.com/activescan/as5/asinst.cabO16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) -
http://messenger.msn.com/download/MsnMesse...pDownloader.cabO16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) -
http://www.symantec.com/techsupp/asa/SymAData.cabO16 - DPF: {D44C75D8-C827-473E-8F68-A77E42500782} (Uploader Class) -
http://photo.walmart.com/photo/uploads/WebUploadClient.cabO18 - Protocol: flowto - {C7101FB0-28FB-11D5-883A-204C4F4F5020} - C:\NetExPro\FlowHook.dll
O18 - Filter: text/html - {D7918DA0-E77D-4A01-9092-B41617136793} - C:\WINDOWS\system32\leiob.dll
O18 - Filter: text/plain - {D7918DA0-E77D-4A01-9092-B41617136793} - C:\WINDOWS\system32\leiob.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
Here is a log of the FxAgentB.log
Symantec Backdoor.Agent.B Removal Tool 1.0.1.2
process: winlogon.exe, thread: 000000E4 (terminated)
process: services.exe, thread: 00000120 (terminated)
process: lsass.exe, thread: 00000124 (terminated)
process: svchost.exe, thread: 000001C4 (terminated)
process: svchost.exe, thread: 00000210 (terminated)
process: svchost.exe, thread: 00000260 (terminated)
process: explorer.exe, thread: 00000320 (terminated)
process: FxAgentB.exe, thread: 000005C0 (terminated)
registry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: AppInit_DLLs (value set to "")
C:\Documents and Settings\Bill Cuba\Local Settings\Temp\Temporary Internet Files\Content.IE5\3WTE6OLG\ore%3D2%26nt%3D%26cscat%3D1%26showcats%3D%26als%3D2%26loc%3D105%26sku%3D%26p01%3D%26zc01%3D%26mm01%3D&u_h=1050&u_w=1400&u_ah=1012&u_aw=1400&u_cd=32&u_tz=-300&u_his=8&u_java=true (WARNING: not scanned, path to long)
C:\Documents and Settings\Bill Cuba\Local Settings\Temp\Temporary Internet Files\Content.IE5\G6G4J2TP\CA6N4FVC.asp%3Fquerytype%3Dhome%26qu%3Dact%2521%2B6%252E0%26qxt%3Dhome%26dclksa%3D1&u_h=1050&u_w=1400&u_ah=1012&u_aw=1400&u_cd=32&u_tz=-300&u_his=6&u_java=true (WARNING: not scanned, path to long)
C:\Documents and Settings\Bill Cuba\Local Settings\Temp\Temporary Internet Files\Content.IE5\TWPUCPJ9\act-2005_W0QQsofocusZbsQQsbrftogZ1QQcatrefZC6QQsojsZ1QQfromZR10QQsatitleZactQ21Q2020
05QQsacatZ-1QQcatrefZC6QQftrtZ1QQftrvZ1QQsadisZ200QQfsopZ1QQfsooZ1QQcoactionZcompareQ[1].ht
m (WARNING: not scanned, path to long)
C:\Documents and Settings\Bill Cuba\Local Settings\Temp\Temporary Internet Files\Content.IE5\TWPUCPJ9\act-2005_W0QQsofocusZbsQQsbrftogZ1QQfromZR10QQsojsZ1QQsacatZ-1QQcatrefZC6QQftrtZ1QQftrvZ1QQsadisZ200QQfsopZ1QQfsooZ1QQcoactionZcompareQQcopag
enumZ1QQcoentrypageZsearch[1].htm (WARNING: not scanned, path to long)
C:\WINDOWS\SYSTEM32\wdmkfd.dll: (will be deleted on next reboot)
The Backdoor.Agent.B removal was successful.
The system will delete 1 Backdoor.Agent.B files from your PC on next reboot.
Here is the report:
1 file(s) could not be deleted.
They will be deleted on next reboot.
The total number of the scanned files: 61685
The number of deleted files: 0
The number of viral processes terminated: 0
The number of viral threads terminated: 8
The number of registry entries fixed: 1
The tool initiated a system reboot.
I also wanted to let you know that in you initial instructions, it could not find the c;\windows\system32\dejkdca.dll file or the c:\install.cab file. I was able to remove the UPromiseRemindU folder.
Also, when I ran the Hijackthis for the first time, I wasn't able to check 02-BHO: (no name) .....cejkdca.dll because it wasn't there. There was another (no name) one, but it didn't end with cejkdca so I didn't delete it.
I hope you can help me with this. It looks like the first step that we did, didn't delete any of the bad files. Please help me.