Author Topic: Aaaaarghhhh!!!!  (Read 756 times)

Offline BobCat

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Aaaaarghhhh!!!!
« on: March 31, 2005, 09:51:43 PM »
I know you're all familiar with this issue. I've been infected with a bit of spyware - the kind where you get the big black "warning" screen on your desktop.  In addition I'm  getting a pop up off my task bar (yellow triangle with black exclamation point) that reads:

"Warning Your Computer Is At Risk
Spyware detected on your p.c.
Windows did not find spyware protection on this computer
Click to choose a recommended spyware protection software"

This is of course nuts, because I have spybot and adaware se personal installed.

At any rate if I click on the message, this takes me to the "topanitspyware" site which recommends which software to buy to get rid of the problem- which does me no good. Following some recommended practices I was able to get rid of the black warning screen but I keep getting the pop up message. I ran Hijack this and got the following log:

Logfile of HijackThis v1.98.2
Scan saved at 9:25:23 PM, on 3/30/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
C:\Program Files\McAfee\McAfee VirusScan\Vshwin32.exe
C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
C:\Program Files\McAfee\McAfee VirusScan\Webscanx.exe
C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\McAfee Firewall\CPDCLNT.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\America Online 8.0\aoltray.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\MSN\MSNCoreFiles\MSN6.EXE
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Documents and Settings\Rob\Local Settings\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://by5fd.bay5.Email Removed.msn.com/cgi-bin/...c9c3bbc&fti=yes
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Pop-Up Blocker - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Alogserv] C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [EPSON Stylus CX5400] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE /P19 "EPSON Stylus CX5400" /O6 "USB001" /M "Stylus CX5400"
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\RunOnce: [Srv32 spool service] C:\WINDOWS\System32\spoolsrv32.exe
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /startmonitor
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - HKCU\..\RunOnce: [Srv32 spool service] C:\WINDOWS\System32\spoolsrv32.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O16 - DPF: {42C9E5EE-DA49-49B4-8ECC-1CAB1C51A2AB} (HomePrintingCtrl Class) - http://www.ofoto.com/downloads/hmpr/HMPR_W..._1/axhomepr.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://dell.fujicolor.com.au/en/Photo/XUpload.ocx



Any help of advice would be highly appreciated:

Thanks Much!!

Offline guestolo

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Aaaaarghhhh!!!!
« Reply #1 on: March 31, 2005, 10:04:16 PM »
Hi Bobcat

Can you please update your version of Hijackthis and save to a Permanent folder
Please Read This

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline BobCat

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Aaaaarghhhh!!!!
« Reply #2 on: March 31, 2005, 10:32:46 PM »
Sorry...I'm a bit new to this and clearly a little clueless.

Logfile of HijackThis v1.99.1
Scan saved at 9:25:47 PM, on 3/31/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Program Files\America Online 8.0\aoltray.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
C:\Program Files\McAfee\McAfee VirusScan\Vshwin32.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\McAfee\McAfee Firewall\CPDCLNT.EXE
C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
C:\Program Files\McAfee\McAfee VirusScan\Webscanx.exe
C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe
C:\Program Files\MSN\MSNCoreFiles\MSN6.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\Program Files\WinZip\WINZIP32.EXE
C:\PROGRA~1\WINZIP\wzqkpick.exe
C:\Documents and Settings\Rob\Local Settings\Temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://by5fd.bay5.Email Removed.msn.com/cgi-bin/...c9c3bbc&fti=yes
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Pop-Up Blocker - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Alogserv] C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [EPSON Stylus CX5400] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE /P19 "EPSON Stylus CX5400" /O6 "USB001" /M "Stylus CX5400"
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\RunOnce: [Srv32 spool service] C:\WINDOWS\System32\spoolsrv32.exe
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /startmonitor
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - HKCU\..\RunOnce: [Srv32 spool service] C:\WINDOWS\System32\spoolsrv32.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O16 - DPF: {42C9E5EE-DA49-49B4-8ECC-1CAB1C51A2AB} (HomePrintingCtrl Class) - http://www.ofoto.com/downloads/hmpr/HMPR_W..._1/axhomepr.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://dell.fujicolor.com.au/en/Photo/XUpload.ocx
O23 - Service: AVSync Manager (AvSynMgr) - Network Associates, Inc. - C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: McAfee Firewall - Unknown owner - C:\Program Files\McAfee\McAfee Firewall\CPD.EXE" /SERVICE (file missing)
O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

Offline guestolo

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Aaaaarghhhh!!!!
« Reply #3 on: March 31, 2005, 11:24:40 PM »
Can you please redownload Hijackthis from my signature below, DO NOT run it from your temp folder
Save it too a Permanent folder, run it from there

As you can see, this is the location your running Hijackthis from
C:\Documents and Settings\Rob\Local Settings\Temp
When downloading a zipped file, you should choose SAVE to disk, rather than open

Please Print this out or save these instructions to a Notepad file and save it to your Desktop
RESTART your Computer in SAFE MODE

Find and delete these files if they exist
C:\WINDOWS\System32\spoolsrv32.exe <--file, NOTICE the spelling
C:\WINDOWS\desktop.html <-fiel
-C:\WINDOWS\Web\desktop.html <-file

Stay in safe mode
Do another scan with Hijackthis and put a check next to these entries:

O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE <--registration reminder for Creative products, optional to fix

O4 - HKLM\..\RunOnce: [Srv32 spool service] C:\WINDOWS\System32\spoolsrv32.exe

O4 - HKCU\..\RunOnce: [Srv32 spool service] C:\WINDOWS\System32\spoolsrv32.exe

O4 - Startup: PowerReg Scheduler.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present


After you have ticked the above entries, close All other open windows, including this one
Leave Hijackthis open and click FIX CHECKED
OK the prompt and exit Hijackthis

Restart back to Normal mode
1. Open the Control Panel.
2. Open Display Properties.
3. Click the Desktop tab.
4. Click the Customize Desktop button.
5. Click the Web tab in the Desktop Items window.
6. Make sure all checkboxes in this window are un-checked.
OK your way out

Log off your User Account and log back in again

Post back a fresh Hijackthis log afterwards
« Last Edit: March 31, 2005, 11:25:02 PM by guestolo »

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here