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Offline Jez

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Having trouble removing spyware
« on: April 08, 2005, 11:10:34 AM »
My laptop seems to have taken a bit of a beating recently from spyware. Any chance of some advice or help?
One of the problems is that my IE home page gets changed to quickmetasearch.com/?said=acc0000_ho

I think I may also have 0Cat YellowPages.  

I've put the Hijack this log below.... thanks guys.

Logfile of HijackThis v1.99.1
Scan saved at 16:55:14, on 08/04/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\atiptaxx.exe
C:\Program Files\Launch Manager\LaunchAp.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Launch Manager\CtrlVol.exe
C:\Program Files\Launch Manager\Wbutton.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINDOWS\system32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\mozilla.org\Mozilla\Mozilla.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\SPYWAR~1\swdoctor.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\HJT\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://quickmetasearch.com/?said=acc0000_ho
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://quickmetasearch.com/?said=acc0000_ho
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: HomePageCtrl Class - {1B9CB0F8-118B-49C1-956D-B703E976F8E3} - C:\Program Files\STHomePage\STHomePage2.dll (file missing)
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: (no name) - {A0269420-A638-4509-889C-8FC3CC85DA7E} - C:\WINDOWS\drexinit.dll
O2 - BHO: STLinksCtrl Class - {B54BFA47-D897-49CA-9657-05EC9F80A32B} - C:\Program Files\STLinks\STLinks2.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [LaunchAp] C:\Program Files\Launch Manager\LaunchAp.exe
O4 - HKLM\..\Run: [HotkeyApp] C:\Program Files\Launch Manager\HotkeyApp.exe
O4 - HKLM\..\Run: [CtrlVol] C:\Program Files\Launch Manager\CtrlVol.exe
O4 - HKLM\..\Run: [Wbutton] "C:\Program Files\Launch Manager\Wbutton.exe"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [bcmwltry] bcmwltry.exe
O4 - HKLM\..\Run: [RemoveCpl] RemoveCpl.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\mozilla.org\Mozilla\Mozilla.exe" -turbo
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\ipsecdialer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: VTAgentReboot.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.onlineweather.com
O15 - Trusted Zone: http://tdnet.bodley.ox.ac.uk
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200210...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093298133107
O16 - DPF: {F7DC2A2E-FC34-11D3-B1D9-00A0C99B41BB} (Zoom Class) - http://www.zoomify.com/download/zoomify305.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O17 - HKLM\System\CS1\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O17 - HKLM\System\CS2\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SWEEP for Windows NT Network (SweepNet) - Unknown owner - C:\Program Files\Sophos SWEEP for NT\SWNETSUP.EXE (file missing)
O23 - Service: SWEEP for Windows NT (SWEEPSRV.SYS) - Unknown owner - C:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
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Offline guestolo

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Having trouble removing spyware
« Reply #1 on: April 08, 2005, 11:45:34 PM »
==Download and Install this small program
to help clean your temp folders,cookies, recylebin
Windows Cleanup
Install for now, don't run a scan yet

==Download and UNZIP to desktop Sthome.zip
So you now have Sthome.reg on the desktop
We'll need this later
[attachment=122:attachment]

==Set Windows To Show Hidden Files and Folders
    * Click Start.
    * Open My Computer.
    * Select the Tools menu and click Folder Options.
    * Select the View Tab.
    * Under the Hidden files and folders heading select Show hidden files and folders.
    * Uncheck the Hide protected operating system files (recommended) option.
    * Uncheck the Hide Extensions for known file types
    * Click Yes to confirm.
    * Click OK.

Please Print this out or save these instructions to a Notepad file and save it to your Desktop
RESTART your Computer in SAFE MODE
You can do this by tapping the F8 key as the system is restarting, after the single post beep, or use the link
I supplied for a more detailed explanation


Find and delete these files or folders if found
C:\WINDOWS\drexinit.dll <-file

C:\program files\0cat yellowpages <-folder
C:\Program Files\STHomePage <-folder

Stay in safe mode
Do another scan with Hijackthis and put a check next to these entries:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://quickmetasearch.com/?said=acc0000_ho

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://quickmetasearch.com/?said=acc0000_ho

O2 - BHO: HomePageCtrl Class - {1B9CB0F8-118B-49C1-956D-B703E976F8E3} - C:\Program Files\STHomePage\STHomePage2.dll (file missing)

O2 - BHO: (no name) - {A0269420-A638-4509-889C-8FC3CC85DA7E} - C:\WINDOWS\drexinit.dll
O2 - BHO: STLinksCtrl Class - {B54BFA47-D897-49CA-9657-05EC9F80A32B} - C:\Program Files\STLinks\STLinks2.dll
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k


If you have no part of Sophos installed anymore, fix the next ones too
O23 - Service: SWEEP for Windows NT Network (SweepNet) - Unknown owner - C:\Program Files\Sophos SWEEP for NT\SWNETSUP.EXE (file missing)
O23 - Service: SWEEP for Windows NT (SWEEPSRV.SYS) - Unknown owner - C:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS (file missing)

After you have ticked the above entries, close All other open windows, including this one
Leave Hijackthis open and click FIX CHECKED
OK the prompt and exit Hijackthis

Double click on Sthome.reg and allow to merge to the registry

==Open Windows CleanUp!>>START>>programs>>Cleanup!
Click on the CleanUp button, let it finish scanning for files, when it's done

Restart back to Normal mode

Post back a fresh Hijackthis log afterwards
« Last Edit: April 13, 2005, 01:04:36 AM by guestolo »
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Offline Jez

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Having trouble removing spyware
« Reply #2 on: April 09, 2005, 06:17:41 AM »
Thanks guestolo,

I also found STLinks folder in Program files but didn't delete...is that right?

And do I need to be doing anything extra as I have two users on my computer ("Mr JC Moncrieff" as administrator and "Jeremy" a another user , or will any problems with both be fixed?) I've done everything you said as Mr J C Moncrieff.

The new hijack log is below. Thanks again.  http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\':)\' />

Logfile of HijackThis v1.99.1
Scan saved at 12:09:31, on 09/04/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\atiptaxx.exe
C:\Program Files\Launch Manager\LaunchAp.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Launch Manager\CtrlVol.exe
C:\Program Files\Launch Manager\Wbutton.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINDOWS\system32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\mozilla.org\Mozilla\Mozilla.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\svchost.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [LaunchAp] C:\Program Files\Launch Manager\LaunchAp.exe
O4 - HKLM\..\Run: [HotkeyApp] C:\Program Files\Launch Manager\HotkeyApp.exe
O4 - HKLM\..\Run: [CtrlVol] C:\Program Files\Launch Manager\CtrlVol.exe
O4 - HKLM\..\Run: [Wbutton] "C:\Program Files\Launch Manager\Wbutton.exe"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [bcmwltry] bcmwltry.exe
O4 - HKLM\..\Run: [RemoveCpl] RemoveCpl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\mozilla.org\Mozilla\Mozilla.exe" -turbo
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\ipsecdialer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: VTAgentReboot.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.onlineweather.com
O15 - Trusted Zone: http://tdnet.bodley.ox.ac.uk
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200210...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093298133107
O16 - DPF: {F7DC2A2E-FC34-11D3-B1D9-00A0C99B41BB} (Zoom Class) - http://www.zoomify.com/download/zoomify305.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O17 - HKLM\System\CS1\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O17 - HKLM\System\CS2\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SWEEP for Windows NT Network (SweepNet) - Unknown owner - C:\Program Files\Sophos SWEEP for NT\SWNETSUP.EXE (file missing)
O23 - Service: SWEEP for Windows NT (SWEEPSRV.SYS) - Unknown owner - C:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
Logged

Offline Jez

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Having trouble removing spyware
« Reply #3 on: April 09, 2005, 08:58:55 AM »
NB this is my second reply to your help... thanks

In the last hour or so the following program seems to have installed itself in the following places:
C:/ 127012.exe

Program files:/ Website viewer folder with 127012.exe inside.

"sex" shortcut on desktop.

I've run another HJT scan.

Logfile of HijackThis v1.99.1
Scan saved at 14:57:18, on 09/04/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\atiptaxx.exe
C:\Program Files\Launch Manager\LaunchAp.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Launch Manager\CtrlVol.exe
C:\Program Files\Launch Manager\Wbutton.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINDOWS\system32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\mozilla.org\Mozilla\Mozilla.exe
C:\DOCUME~1\MRJCMO~1\LOCALS~1\Temp\prvdi.exe
C:\Program Files\WebSiteViewer\127021.dlr
C:\HJT\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [LaunchAp] C:\Program Files\Launch Manager\LaunchAp.exe
O4 - HKLM\..\Run: [HotkeyApp] C:\Program Files\Launch Manager\HotkeyApp.exe
O4 - HKLM\..\Run: [CtrlVol] C:\Program Files\Launch Manager\CtrlVol.exe
O4 - HKLM\..\Run: [Wbutton] "C:\Program Files\Launch Manager\Wbutton.exe"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [bcmwltry] bcmwltry.exe
O4 - HKLM\..\Run: [RemoveCpl] RemoveCpl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Windows Service] C:\WINDOWS\system32\prvdi.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\mozilla.org\Mozilla\Mozilla.exe" -turbo
O4 - HKCU\..\Run: [Windows Service] C:\WINDOWS\system32\prvdi.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\ipsecdialer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: VTAgentReboot.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.onlineweather.com
O15 - Trusted Zone: http://tdnet.bodley.ox.ac.uk
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200210...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093298133107
O16 - DPF: {F7DC2A2E-FC34-11D3-B1D9-00A0C99B41BB} (Zoom Class) - http://www.zoomify.com/download/zoomify305.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O17 - HKLM\System\CS1\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O17 - HKLM\System\CS2\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SWEEP for Windows NT Network (SweepNet) - Unknown owner - C:\Program Files\Sophos SWEEP for NT\SWNETSUP.EXE (file missing)
O23 - Service: SWEEP for Windows NT (SWEEPSRV.SYS) - Unknown owner - C:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
Logged

Offline guestolo

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Having trouble removing spyware
« Reply #4 on: April 09, 2005, 11:35:54 AM »
I see what's going on now,
Download and UNZIP
HSFIX.zip
HSFix directory will be created
We'll need this later

Restart back into safe mode<<This is important

If you don't have Sophos installed anymore
Go to START>>>RUN>>>type in services.msc and hit Enter
In the next window, look on the right hand side for this service
name---- SWEEP for Windows NT Network

Double click on it--- STOP the service--
In the drop down menu, change the startup type to Disabled
Do that for both entries
Let me know if you uninstalled it!

Find and delete these files or folders if found
C:/ 127012.exe <-file
C:\WINDOWS\system32\prvdi.exe <-file
C:\Program Files\WebSiteViewer <-folder

Do another scan with Hijackthis and put a check next to these entries:

O4 - HKLM\..\Run: [Windows Service] C:\WINDOWS\system32\prvdi.exe

O4 - HKCU\..\Run: [Windows Service] C:\WINDOWS\system32\prvdi.exe

After you have ticked the above entries, close All other open windows, including this one
Leave Hijackthis open and click FIX CHECKED
OK the prompt and exit Hijackthis


==Ensure you run Windows CleanUp! again
Don't Log off yet

Instead
==Navigate to the HSFix directory>>Open the folder, ensure you unzipped this
 and double-click on HSFix.bat.
* It will produce a log file, located here: C:\hslog.txt
Navigate to C:\hslog.txt and right click and rename it too hslog1.txt

Run HSFix.bat again

Restart back into Normal mode

Hijackthis always doesn't show every bad file with this infection
I would also suggest
Download this virus checker from eScan
Mwav.exe
There's nothing to install, save it and then double click to run
It will self extract
Before running the scan
You should temporarily disable Norton's Autoprotect

In Mwav
Select all local drives, scan all files, press 'SCAN' and when it is completed, anything found will be displayed in the lower pane.
Give this scan time to finish, it's very thorough
In the Virus Log Information Pane
Left click and Highlight all the info in the Lower pane---  Use "CTRL and the  C" keys  on your Keyboard to copy all found in the lower pane  and save it too a notepad file

****If prompted that a Virus was found and you need to purchase the product  to remove the malware, just close out the prompt and let it continue scanning
We just want to see where the bad guys are

Post back a fresh hijackthis log and the info from eScan
Could you also post back these 2 log
C:\hslog.txt and C:\hslog1.txt
Logged

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here

Offline Jez

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Having trouble removing spyware
« Reply #5 on: April 09, 2005, 02:28:00 PM »
Ok I've followed all that...

I uninstalled Sophos about 2 years ago.

Ecan log:

File System Found infected by "Narrator Spyware/Adware" Virus. Action Taken: No Action Taken.
File C:\Documents and Settings\Mr J C Moncrieff\Application Data\Mozilla\Profiles\default\sujo73ky.slt\Cache\F8BCA334d01 tagged as not-a-virus:RiskWare.Tool.Processor.20. No Action Taken.
File C:\Documents and Settings\Mr J C Moncrieff\Desktop\HSFix\Process.exe tagged as not-a-virus:RiskWare.Tool.Processor.20. No Action Taken.
File C:\gde.exe infected by "Trojan.Win32.Agent.bw" Virus. Action Taken: No Action Taken.
File C:\HJT\backups\backup-20050409-115746-393.dll infected by "not-a-virus:AdWare.MetaSearch.a" Virus. Action Taken: No Action Taken.
File C:\Program Files\DivX\DivX503Bundle.exe tagged as not-a-virus:Tool.Win32.Reboot. No Action Taken.
File C:\Program Files\Norton AntiVirus\Quarantine\35752416.exe infected by "not-a-virus:Porn-Downloader.Win32.TibSystems" Virus. Action Taken: No Action Taken.
File C:\Program Files\Norton AntiVirus\Quarantine\35784E12.exe infected by "not-a-virus:Porn-Downloader.Win32.TibSystems" Virus. Action Taken: No Action Taken.
File C:\Program Files\Norton AntiVirus\Quarantine\357C780E.exe infected by "not-a-virus:Porn-Downloader.Win32.TibSystems" Virus. Action Taken: No Action Taken.
File C:\Program Files\Norton AntiVirus\Quarantine\357F220B.exe infected by "Trojan-Downloader.Win32.Delf.dg" Virus. Action Taken: No Action Taken.
File C:\Program Files\Norton AntiVirus\Quarantine\35824C07.exe infected by "Trojan-Downloader.Win32.Small.rd" Virus. Action Taken: No Action Taken.
File C:\Program Files\Norton AntiVirus\Quarantine\4B1974E0.exe infected by "not-a-virus:Porn-Downloader.Win32.TibSystems" Virus. Action Taken: No Action Taken.
File C:\Program Files\Norton AntiVirus\Quarantine\617F1076.exe infected by "Trojan-Downloader.Win32.Delf.dg" Virus. Action Taken: No Action Taken.
File C:\Program Files\STLinks\uninst.exe infected by "not-a-virus:AdWare.MetaSearch.a" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP1\A0000004.exe infected by "Trojan-Downloader.Win32.Small.rd" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP2\A0001047.exe infected by "Trojan-Downloader.Win32.Delf.dg" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP3\A0001049.exe infected by "Trojan-Downloader.Win32.Delf.dg" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP3\A0001062.dll infected by "not-a-virus:AdWare.MetaSearch.a" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP3\A0001077.hta infected by "Trojan-Dropper.VBS.Inor.bt" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP3\A0001081.dll infected by "not-a-virus:AdWare.MetaSearch.a" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP3\A0001082.exe infected by "not-a-virus:AdWare.MetaSearch.a" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP3\A0001185.exe infected by "not-a-virus:Porn-Downloader.Win32.TibSystems" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP3\A0001186.exe infected by "Trojan-Downloader.Win32.Small.rd" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP3\A0001188.exe infected by "not-a-virus:Porn-Downloader.Win32.TibSystems" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP3\A0001191.dll infected by "Trojan.Win32.Agent.q" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP3\A0001192.exe infected by "Trojan-Downloader.Win32.Delf.dg" Virus. Action Taken: No Action Taken.


HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 20:22:16, on 09/04/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\atiptaxx.exe
C:\Program Files\Launch Manager\LaunchAp.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Launch Manager\CtrlVol.exe
C:\Program Files\Launch Manager\Wbutton.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINDOWS\system32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\mozilla.org\Mozilla\Mozilla.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\DOCUME~1\MRJCMO~1\LOCALS~1\Temp\mwavscan.com
C:\DOCUME~1\MRJCMO~1\LOCALS~1\Temp\kavss.exe
C:\WINDOWS\System32\svchost.exe
C:\HJT\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [LaunchAp] C:\Program Files\Launch Manager\LaunchAp.exe
O4 - HKLM\..\Run: [HotkeyApp] C:\Program Files\Launch Manager\HotkeyApp.exe
O4 - HKLM\..\Run: [CtrlVol] C:\Program Files\Launch Manager\CtrlVol.exe
O4 - HKLM\..\Run: [Wbutton] "C:\Program Files\Launch Manager\Wbutton.exe"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [bcmwltry] bcmwltry.exe
O4 - HKLM\..\Run: [RemoveCpl] RemoveCpl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\mozilla.org\Mozilla\Mozilla.exe" -turbo
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\ipsecdialer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: VTAgentReboot.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.onlineweather.com
O15 - Trusted Zone: http://tdnet.bodley.ox.ac.uk
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200210...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093298133107
O16 - DPF: {F7DC2A2E-FC34-11D3-B1D9-00A0C99B41BB} (Zoom Class) - http://www.zoomify.com/download/zoomify305.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O17 - HKLM\System\CS1\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O17 - HKLM\System\CS2\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe


hslog1.txt:

Horseserver Removal Tool v1.05
      by Atri
-
-
1. Registry Fix Started
-
   Registry fix complete
-
2. Deleted Services
-
-
3. Finding files Located on system
-
msvcrta.dll
dload.exe
w32tm.exe
-
4. Deleting files that were found.
-
-
5. Checking for and Removing Winupdate
-
-
-

hslog.txt:

Horseserver Removal Tool v1.05
      by Atri
-
-
1. Registry Fix Started
-
   Registry fix complete
-
2. Deleted Services
-
-
3. Finding files Located on system
-
-
4. Deleting files that were found.
-
-
5. Checking for and Removing Winupdate
-
-
-
Logged

Offline guestolo

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Having trouble removing spyware
« Reply #6 on: April 10, 2005, 12:28:55 AM »
That's looking better, just have to remove some bad files

Open Mozilla browser and clear the cache or manually navigate to this folder and delete the contents
C:\Documents and Settings\Mr J C Moncrieff\Application Data\Mozilla\Profiles\default\sujo73ky.slt\Cache

Afterwards
Find and delete this folder
 C:\Program Files\STLinks <-this folder, if you can't try again in safe mode
If it still won't delete, tell me what files you find in the folder

and this file
C:\gde.exe <-file

Next: To remove the files from your System Volume information folder(System restore)
Could you do the following
Disable System Restore>>Restart the computer>>Enable system restore
Link will explain if your unsure
How to Disable and Re-enable System Restore feature

Back in Windows
Download Find-Qoologic_Narrator.zip save it to your Desktop.

Extract (unzip) the files inside into their own folder called FindQoologic.
Open the FindQoologic folder. Preferable to your desktop.
Locate and double-click the Find-Qoologic.bat file to run it.
wait until a text opens, post it in a reply to your thread.

Also
Double Click "MY Computer"
Open your C: drive
Click "File" >>> "New" >>>> "Folder"
A new folder will be created, name it RKFiles
Download and UNZIP to that  folder Rkfiles.zip>>Ensure you unzip this
[attachment=125:attachment]

Restart into safe mode <--important

Make sure windows is set to show Hidden files and folders

Next Navigate to where you unzipped Rkfiles.zip
Run Rkfiles.bat
Wait for the log toake sure windows is produce, by default it will be save too C:\Log.txt

Restart back to Normal mode and post a fresh Hijackthis log
The log from RkFiles.bat >>C:\Log.txt
and the log from Find Qoologic
« Last Edit: April 10, 2005, 02:35:54 AM by guestolo »
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Offline Jez

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Having trouble removing spyware
« Reply #7 on: April 10, 2005, 06:44:34 AM »
Qoologic log:

PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
»»»»»»»»»»»»»»»»»»»»»»»» Files found »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
 

»»»»»»»»»»»»»»»»»»»»»»»» startup files»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»  

* exe  C:\docume~1\alluse~1\startm~1\programs\startup\VTAGEN~1.EXE

»»»»»»»»»»»»»»»»»»»»»»»» Checking Global Startup »»»»»»»»»»»»»»»»»»»»»»

(fstarts by IMM - test ver. 0.001) NOT using address check -- 0x7c90df5e

Global Startup:
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
 .
 ..
 Cisco Systems VPN Client.lnk
 desktop.ini
 Microsoft Office.lnk
 Microsoft Works Calendar Reminders.lnk
 VTAgentReboot.exe

User Startup:
C:\Documents and Settings\Mr J C Moncrieff\Start Menu\Programs\Startup
 .
 ..
 desktop.ini

»»»»»»»»»»»»»»»»»»»»»»»» Registry Entries Found »»»»»»»»»»»»»»»»»»»»»»»  

! REG.EXE VERSION 3.0

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\AVG Shell Extension
    <NO NAME>   REG_SZ   {1E2CDF40-419B-11D2-A5A1-002018648BA7}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Offline Files
    <NO NAME>   REG_SZ   {750fdf0e-2a26-11d1-a3ea-080036587f03}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With
    <NO NAME>   REG_SZ   {09799AFB-AD67-11d1-ABCD-00C04FC30936}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With EncryptionMenu
    <NO NAME>   REG_SZ   {A470F8CF-A1E8-4f65-8335-227475AA5C46}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Symantec.Norton.Antivirus.IEContextMenu
    <NO NAME>   REG_SZ   {5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Trojan Remover
    <NO NAME>   REG_SZ   {52B87208-9CCF-42C9-B88E-069281105805}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\WinZip
    <NO NAME>   REG_SZ   {E0D79304-84BE-11CE-9641-444553540000}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\{a2a9545d-a0c2-42b4-9708-a0b2badd77c8}
    <NO NAME>   REG_SZ   Start Menu Pin
 
»»»»»»»»»»»»»»»»»»»»»»»»» Active setup »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
 
"Find activesetup", version1, launched at: 11:28
Operating System: Windows XP SP2


HKLM\Software\Microsoft\Active Setup\Installed Components\
">{22d6f312-b0f6-11d0-94ab-0080c74c7e95}\(Default)" = "Windows Media Player"
                                        \StubPath   = "C:\WINDOWS\inf\unregmp2.exe /ShowWMP" [MS]


RT Files log:

C:\RKFiles
 
PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
Files Found in system Folder............
------------------------
C:\WINDOWS\system32\dfrg.msc: AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAQAAAAAwGpEc213
 
Files Found in all users startup Folder............
------------------------
Files Found in all users windows Folder............
------------------------
C:\WINDOWS\sasent.dll: UPX!
C:\WINDOWS\sasetup.dll: UPX!
Finished
bye


HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 12:40:17, on 10/04/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\atiptaxx.exe
C:\Program Files\Launch Manager\LaunchAp.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Launch Manager\CtrlVol.exe
C:\Program Files\Launch Manager\Wbutton.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINDOWS\system32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\mozilla.org\Mozilla\Mozilla.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [LaunchAp] C:\Program Files\Launch Manager\LaunchAp.exe
O4 - HKLM\..\Run: [HotkeyApp] C:\Program Files\Launch Manager\HotkeyApp.exe
O4 - HKLM\..\Run: [CtrlVol] C:\Program Files\Launch Manager\CtrlVol.exe
O4 - HKLM\..\Run: [Wbutton] "C:\Program Files\Launch Manager\Wbutton.exe"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [bcmwltry] bcmwltry.exe
O4 - HKLM\..\Run: [RemoveCpl] RemoveCpl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\mozilla.org\Mozilla\Mozilla.exe" -turbo
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\ipsecdialer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: VTAgentReboot.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.onlineweather.com
O15 - Trusted Zone: http://tdnet.bodley.ox.ac.uk
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200210...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093298133107
O16 - DPF: {F7DC2A2E-FC34-11D3-B1D9-00A0C99B41BB} (Zoom Class) - http://www.zoomify.com/download/zoomify305.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O17 - HKLM\System\CS1\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O17 - HKLM\System\CS2\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe


Thanks!
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Offline guestolo

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Having trouble removing spyware
« Reply #8 on: April 10, 2005, 12:17:03 PM »
One more request please,
Download Remv3.zip and Unzip the folder within
So you now have the Remv3 folder unzipped
[attachment=128:attachment]

In SAFE MODE and windows set to show hidden files and folders

First find and delete these 2 files
C:\WINDOWS\sasent.dll <-file
C:\WINDOWS\sasetup.dll <-file

Stay in safe mode
Open the Remv3 folder and
 double click on remv3.bat

It will produce a log, can you post that back please
C:\log.txt

Also, Could you create a new folder on your desktop,
Download
Rootkit Revealer.zip and unzip it to that new folder
Open the folder and run Rootkit Revealer.exe
Let this run, it will produce a log
Can you post that back too, thanks
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Offline Jez

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Having trouble removing spyware
« Reply #9 on: April 10, 2005, 04:51:00 PM »
I couldn't remove those two files when in Safe mode, but ran the two scans anyway.


Log from root reveal:

HKLM\SOFTWARE\Apple Computer, Inc.\QuickTime\Installed Files\̲¡f   03/12/2003 16:09   0 bytes   Key name contains embedded nulls (*)

Log from remov3.bat:


Files Found.................
----------------------------------------

Files Not deleted.................
----------------------------------------

Merging registry entries
-----------------------------------------------------------------
The Registry Entries Found...
-----------------------------------------------------------------
 
 
Other bad files to be Manually deleted.. Please note that this might also list legit Files, be careful while deleting
-----------------------------------------------------------------
 Volume in drive C is 50_02_78
 Volume Serial Number is E4AD-841C

 Directory of C:\WINDOWS\system32

msi.dll
Finished
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Offline guestolo

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Having trouble removing spyware
« Reply #10 on: April 10, 2005, 05:01:30 PM »
Can you do something for me please
===Download the Pocket Killbox
UNZIP it to a folder of your choice

Open Killbox
In the Full Path of File to Delete box, copy and paste the entire line directly below in bold, do not type this in

C:\WINDOWS\sasent.dll


Use the Replace on Reboot radio button
Also check the "Use Dummy"
Click the Red circle and a white X afterwards
When prompted to Replace on Reboot>>Click YES
If prompted to Reboot NOW>>Click NO until you have added this next entry
into the full path of file to delete

C:\WINDOWS\sasetup.dll

At which time>>Select YES to Reboot NOW
or Restart anyways

Back in Windows post back a fresh Hijackthis log
Let me know if those files are now gone

Was that the whole log from RootKit Revealer?
It doesn't look like it
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Offline Jez

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Having trouble removing spyware
« Reply #11 on: April 10, 2005, 07:00:46 PM »
Ok, I did all of this in Normal mode not safe mode.

The two files are still there. I clicked on "Replace on reboot" not "Delete on reboot", was that right?

I think that was the whole log RootKit Reveal log but i've now unticked the "Hide Standard NTFS files" in the options tab and left the "scan registry" with a tick next to it, and repeated the scan.  Here is the log:

HKLM\SOFTWARE\Apple Computer, Inc.\QuickTime\Installed Files\̲¡f   03/12/2003 16:09   0 bytes   Key name contains embedded nulls (*)
C:\$AttrDef   30/04/2002 12:03   2.50 KB   Hidden from Windows API.
C:\$BadClus   30/04/2002 12:03   0 bytes   Hidden from Windows API.
C:\$BadClus:$Bad   30/04/2002 12:03   7.81 GB   Hidden from Windows API.
C:\$Bitmap   30/04/2002 12:03   892.77 KB   Hidden from Windows API.
C:\$Boot   30/04/2002 12:03   8.00 KB   Hidden from Windows API.
C:\$Extend   30/04/2002 12:03   0 bytes   Hidden from Windows API.
C:\$Extend\$ObjId   30/04/2002 12:03   0 bytes   Hidden from Windows API.
C:\$Extend\$Quota   30/04/2002 12:03   0 bytes   Hidden from Windows API.
C:\$Extend\$Reparse   30/04/2002 12:03   0 bytes   Hidden from Windows API.
C:\$LogFile   30/04/2002 12:03   42.02 MB   Hidden from Windows API.
C:\$MFT   30/04/2002 12:03   80.08 MB   Hidden from Windows API.
C:\$MFTMirr   30/04/2002 12:03   4.00 KB   Hidden from Windows API.
C:\$Secure   30/04/2002 12:03   0 bytes   Hidden from Windows API.
C:\$UpCase   30/04/2002 12:03   128.00 KB   Hidden from Windows API.
C:\$Volume   30/04/2002 12:03   0 bytes   Hidden from Windows API.



Here's another HJT log for good luck...

Logfile of HijackThis v1.99.1
Scan saved at 00:57:30, on 11/04/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\system32\atiptaxx.exe
C:\Program Files\Launch Manager\LaunchAp.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Launch Manager\CtrlVol.exe
C:\Program Files\Launch Manager\Wbutton.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINDOWS\system32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\mozilla.org\Mozilla\Mozilla.exe
C:\PROGRA~1\SPYWAR~1\swdoctor.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [LaunchAp] C:\Program Files\Launch Manager\LaunchAp.exe
O4 - HKLM\..\Run: [HotkeyApp] C:\Program Files\Launch Manager\HotkeyApp.exe
O4 - HKLM\..\Run: [CtrlVol] C:\Program Files\Launch Manager\CtrlVol.exe
O4 - HKLM\..\Run: [Wbutton] "C:\Program Files\Launch Manager\Wbutton.exe"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [bcmwltry] bcmwltry.exe
O4 - HKLM\..\Run: [RemoveCpl] RemoveCpl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\mozilla.org\Mozilla\Mozilla.exe" -turbo
O4 - HKCU\..\Run: [Spyware Doctor] C:\PROGRA~1\SPYWAR~1\swdoctor.exe /Q
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\ipsecdialer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: VTAgentReboot.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.onlineweather.com
O15 - Trusted Zone: http://tdnet.bodley.ox.ac.uk
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200210...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093298133107
O16 - DPF: {F7DC2A2E-FC34-11D3-B1D9-00A0C99B41BB} (Zoom Class) - http://www.zoomify.com/download/zoomify305.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O17 - HKLM\System\CS1\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O17 - HKLM\System\CS2\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: YESBLTFZG - ??????????????????????????????????? - C:\DOCUME~1\MRJCMO~1\LOCALS~1\Temp\YESBLTFZG.exe
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Offline guestolo

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Having trouble removing spyware
« Reply #12 on: April 10, 2005, 07:13:01 PM »
It's being a nasty couple to remove, yes, I wanted you to use Replace on Reboot
and the Use Dummy options

Let me see something else
Download GetServices.zipand
Unzip the contents to desktop so you now have GetServices folder on the desktop
Open the folder and double click to run
GetServices.bat
Wait for the log and post it back
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Offline Jez

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Having trouble removing spyware
« Reply #13 on: April 11, 2005, 03:32:03 AM »
Log from get services below . Thanks mate.

Would it help if I posted a repeat scan from Ecan (Wmav) incase I've picked up anything whilst you've been helping?

Jez


PsService v1.1 - local and remote services viewer/controller
Copyright © 2001-2003 Mark Russinovich
Sysinternals - www.sysinternals.com

Edited ~guestolo~
SERVICE_NAME: YESBLTFZG
(null)
   TYPE        : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS  
   START_TYPE     : 3  DEMAND_START
   ERROR_CONTROL     : 1  NORMAL
   BINARY_PATH_NAME  : C:\DOCUME~1\MRJCMO~1\LOCALS~1\Temp\YESBLTFZG.exe
   LOAD_ORDER_GROUP  :
   TAG        : 0
   DISPLAY_NAME     : YESBLTFZG
   DEPENDENCIES     :
   SERVICE_START_NAME: LocalSystem
« Last Edit: April 11, 2005, 02:39:13 PM by guestolo »
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Offline guestolo

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Having trouble removing spyware
« Reply #14 on: April 11, 2005, 02:37:42 PM »
Please Print this out or save these instructions to a Notepad file and save it to your Desktop
RESTART your Computer in Safe mode

Go to START>>>RUN>>>type in services.msc and hit Enter
In the next window, look on the right hand side for this service
name---- YESBLTFZG

Double click on it--- STOP the service--
In the drop down menu, change the startup type to Disabled

Open Hijackthis>>Open Misc tools sections>>Open "Delete and NT Service"
Copy and paste or type this exactly into the blank box and hit OK

YESBLTFZG

Open Windows CleanUp! and click the cleanup button
After done
Don't log off yet

Open Hijackthis and fix checked this entry if still around
O23 - Service: YESBLTFZG - ??????????????????????????????????? - C:\DOCUME~1\MRJCMO~1\LOCALS~1\Temp\YESBLTFZG.exe

Open Killbox and copy and paste the entry below into the full path of file to delete
then  Click the Red circle and a white X afterwards
If the files delete, that's good
If not
Copy and paste each back into the full path of file to delete one at a time and use the
Delete on Reboot option
Click the Red circle and a white X afterwards
Don't allow to restart until you have entered the path to the last file name
At which time allow to reboot back to Normal mode

C:\DOCUME~1\MRJCMO~1\LOCALS~1\Temp\YESBLTFZG.exe
C:\WINDOWS\sasent.dll
C:\WINDOWS\sasetup.dll


Back in Windows
Post back with a fresh Hijackthis log and let me know if those files are now gone

A new log from Mwav scan wouldn't hurt either
You may even want to delete your copy and redownload it, just in case there was an update
« Last Edit: April 11, 2005, 02:40:39 PM by guestolo »
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Offline Jez

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Having trouble removing spyware
« Reply #15 on: April 11, 2005, 05:21:06 PM »
By the time I'd followed your instructions and got to Killbox, it said the

C:\DOCUME~1\MRJCMO~1\LOCALS~1\Temp\YESBLTFZG.exe file didn't seem to be there.

Killbox deleted the other two files, and none of the files are there anymore....

Here's the HJT log. The ecan log is after.


Logfile of HijackThis v1.99.1
Scan saved at 23:15:15, on 11/04/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\system32\atiptaxx.exe
C:\Program Files\Launch Manager\LaunchAp.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Launch Manager\CtrlVol.exe
C:\Program Files\Launch Manager\Wbutton.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINDOWS\system32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SPYWAR~1\swdoctor.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\mozilla.org\Mozilla\Mozilla.exe
C:\DOCUME~1\MRJCMO~1\LOCALS~1\Temp\mwavscan.com
C:\DOCUME~1\MRJCMO~1\LOCALS~1\Temp\kavss.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [LaunchAp] C:\Program Files\Launch Manager\LaunchAp.exe
O4 - HKLM\..\Run: [HotkeyApp] C:\Program Files\Launch Manager\HotkeyApp.exe
O4 - HKLM\..\Run: [CtrlVol] C:\Program Files\Launch Manager\CtrlVol.exe
O4 - HKLM\..\Run: [Wbutton] "C:\Program Files\Launch Manager\Wbutton.exe"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [bcmwltry] bcmwltry.exe
O4 - HKLM\..\Run: [RemoveCpl] RemoveCpl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\mozilla.org\Mozilla\Mozilla.exe" -turbo
O4 - HKCU\..\Run: [Spyware Doctor] C:\PROGRA~1\SPYWAR~1\swdoctor.exe /Q
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\ipsecdialer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: VTAgentReboot.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.onlineweather.com
O15 - Trusted Zone: http://tdnet.bodley.ox.ac.uk
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200210...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093298133107
O16 - DPF: {F7DC2A2E-FC34-11D3-B1D9-00A0C99B41BB} (Zoom Class) - http://www.zoomify.com/download/zoomify305.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O17 - HKLM\System\CS1\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O17 - HKLM\System\CS2\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Ecan log:


File System Found infected by "Narrator Spyware/Adware" Virus. Action Taken: No Action Taken.
File C:\Documents and Settings\Mr J C Moncrieff\Desktop\HSFix\Process.exe tagged as not-a-virus:RiskWare.Tool.Processor.20. No Action Taken.
File C:\HJT\backups\backup-20050409-115746-393.dll infected by "not-a-virus:AdWare.MetaSearch.a" Virus. Action Taken: No Action Taken.
File C:\Program Files\DivX\DivX503Bundle.exe tagged as not-a-virus:Tool.Win32.Reboot. No Action Taken.
File C:\Program Files\Norton AntiVirus\Quarantine\35752416.exe infected by "not-a-virus:Porn-Downloader.Win32.TibSystems" Virus. Action Taken: No Action Taken.
File C:\Program Files\Norton AntiVirus\Quarantine\35784E12.exe infected by "not-a-virus:Porn-Downloader.Win32.TibSystems" Virus. Action Taken: No Action Taken.
File C:\Program Files\Norton AntiVirus\Quarantine\357C780E.exe infected by "not-a-virus:Porn-Downloader.Win32.TibSystems" Virus. Action Taken: No Action Taken.
File C:\Program Files\Norton AntiVirus\Quarantine\357F220B.exe infected by "Trojan-Downloader.Win32.Delf.dg" Virus. Action Taken: No Action Taken.
File C:\Program Files\Norton AntiVirus\Quarantine\35824C07.exe infected by "Trojan-Downloader.Win32.Small.rd" Virus. Action Taken: No Action Taken.
File C:\Program Files\Norton AntiVirus\Quarantine\4B1974E0.exe infected by "not-a-virus:Porn-Downloader.Win32.TibSystems" Virus. Action Taken: No Action Taken.
File C:\Program Files\Norton AntiVirus\Quarantine\617F1076.exe infected by "Trojan-Downloader.Win32.Delf.dg" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP1\A0000006.dll infected by "Trojan.Win32.Dialer.bi" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP1\A0000017.dll infected by "Trojan.Win32.Dialer.bi" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP1\A0000023.dll infected by "Trojan.Win32.Dialer.bi" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP1\A0000034.dll infected by "Trojan.Win32.Dialer.bi" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP1\A0000047.dll infected by "Trojan.Win32.Dialer.bi" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP1\A0000056.dll infected by "Trojan.Win32.Dialer.bi" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP1\A0000064.dll infected by "Trojan.Win32.Dialer.bi" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP1\A0000073.dll infected by "Trojan.Win32.Dialer.bi" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP1\A0000074.dll infected by "Trojan.Win32.Dialer.bi" Virus. Action Taken: No Action Taken.
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Offline guestolo

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Having trouble removing spyware
« Reply #16 on: April 12, 2005, 12:50:05 AM »
Just some cleanout
I'm not sure why Mwav is still flagging Narrator

For cleaning purposes you can delete the files in Norton's Quarantine section
One bad file found by Mwav is in the Hijackthis backups, it's safe there for now

The ones in your System Volume Information folder
This is your System Restore folders

Could you
disable system restore---restart your computer--enable system restore
This will clear all your restore points and ensure you don't restore any nasties
Once reenabled it will create a fresh restore point
How to Disable and Re-enable System Restore feature

Once back in Windows and System Restore is reenabled

You should set up protection against future attacks

SpywareBlaster by JavaCool---will block bad ActiveX and malevolent cookies
Install---Check for Updates---Enable all protection
http://www.javacoolsoftware.com/spywareblaster.html

IE-Spyad---IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
Here is a tutorial and download link
TUTORIAL==Link to Tutorial
Download link

With both, Check for updates every couple of weeks
Keep the link to IE-Spyad bookmarked so you can check for updates
SpywareBlaster, after every update just simply enable all protection
IE-Spyad is compatible with XP SP2 also

One more thing
Download and UNZIP to desktop Findit-NT-2k-XP.zip
So you have the Findit NT folder on the desktop
Open the folder and double click to run "find.bat"
Wait for the log and post it back here
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Offline Jez

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Having trouble removing spyware
« Reply #17 on: April 12, 2005, 10:33:20 AM »
Thanks for all your help.

Log from Find.bat below.

I don't suppose there is an equivalent to IE Spyad for Mozilla? - if not  would I be better off sticking to Mozilla or using IE with IE Spyad?

Thanks again.  http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\':)\' />



Warning! This utility will find legitimate files in addition to malware.
Do not remove anything unless you are sure you know what you're doing.

Find.bat is running from: C:\Documents and Settings\Mr J C Moncrieff\Desktop\Find_It_NT_2K_XP\Find It NT-2K-XP

 ------- System Files in System32 Directory -------

 Volume in drive C is 50_02_78
 Volume Serial Number is E4AD-841C

 Directory of C:\WINDOWS\System32

09/02/2005  19:27    <DIR>          dllcache
07/10/2002  09:42    <DIR>          Microsoft
               0 File(s)              0 bytes
               2 Dir(s)  23,389,618,176 bytes free

 ------- Hidden Files in System32 Directory -------

 Volume in drive C is 50_02_78
 Volume Serial Number is E4AD-841C

 Directory of C:\WINDOWS\System32

09/02/2005  19:27    <DIR>          dllcache
15/05/2002  15:37            23,151 Atmenuxx.GID
04/04/2002  22:34               488 logonui.exe.manifest
04/04/2002  22:34               488 WindowsLogon.manifest
04/04/2002  22:34               749 nwc.cpl.manifest
04/04/2002  22:34               749 sapi.cpl.manifest
04/04/2002  22:34               749 wuaucpl.cpl.manifest
04/04/2002  22:34               749 cdplayer.exe.manifest
04/04/2002  22:34               749 ncpa.cpl.manifest
               8 File(s)         27,872 bytes
               1 Dir(s)  23,389,618,176 bytes free

 ------------ Files Named "Guard" ---------------

 Volume in drive C is 50_02_78
 Volume Serial Number is E4AD-841C

 Directory of C:\WINDOWS\System32


 ------ Temp Files in System32 Directory ------

 Volume in drive C is 50_02_78
 Volume Serial Number is E4AD-841C

 Directory of C:\WINDOWS\System32


 ------------------ User Agent ----------------

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
"SV1"=""
"KB0:353494"="Microsoft patch"


 ------------- Keys Under Notify -------------

REGEDIT4

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,72,79,70,74,33,32,2e,64,6c,6c,00
"Logoff"="ChainWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,72,79,70,74,6e,65,74,2e,64,6c,6c,00
"Logoff"="CryptnetWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll]
"DLLName"="cscdll.dll"
"Logon"="WinlogonLogonEvent"
"Logoff"="WinlogonLogoffEvent"
"ScreenSaver"="WinlogonScreenSaverEvent"
"Startup"="WinlogonStartupEvent"
"Shutdown"="WinlogonShutdownEvent"
"StartShell"="WinlogonStartShellEvent"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ScCertProp]
"DLLName"="wlnotify.dll"
"Logon"="SCardStartCertProp"
"Logoff"="SCardStopCertProp"
"Lock"="SCardSuspendCertProp"
"Unlock"="SCardResumeCertProp"
"Enabled"=dword:00000001
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Schedule]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,6c,6e,6f,74,69,66,79,2e,64,6c,6c,00
"Impersonate"=dword:00000000
"StartShell"="SchedStartShell"
"Logoff"="SchedEventLogOff"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy]
"Logoff"="WLEventLogoff"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001
"DllName"=hex(2):73,63,6c,67,6e,74,66,79,2e,64,6c,6c,00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn]
"DLLName"="WlNotify.dll"
"Lock"="SensLockEvent"
"Logon"="SensLogonEvent"
"Logoff"="SensLogoffEvent"
"Safe"=dword:00000001
"MaxWait"=dword:00000258
"StartScreenSaver"="SensStartScreenSaverEvent"
"StopScreenSaver"="SensStopScreenSaverEvent"
"Startup"="SensStartupEvent"
"Shutdown"="SensShutdownEvent"
"StartShell"="SensStartShellEvent"
"PostShell"="SensPostShellEvent"
"Disconnect"="SensDisconnectEvent"
"Reconnect"="SensReconnectEvent"
"Unlock"="SensUnlockEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,6c,6e,6f,74,69,66,79,2e,64,6c,6c,00
"Impersonate"=dword:00000000
"Logoff"="TSEventLogoff"
"Logon"="TSEventLogon"
"PostShell"="TSEventPostShell"
"Shutdown"="TSEventShutdown"
"StartShell"="TSEventStartShell"
"Startup"="TSEventStartup"
"MaxWait"=dword:00000258
"Reconnect"="TSEventReconnect"
"Disconnect"="TSEventDisconnect"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wlballoon]
"DLLName"="wlnotify.dll"
"Logon"="RegisterTicketExpiredNotificationEvent"
"Logoff"="UnregisterTicketExpiredNotificationEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001


 ------------- Locate.com Results -------------

No matches found.

 -------- Strings.exe Qoologic Results --------


 --------- Strings.exe Aspack Results ---------

C:\WINDOWS\system32\ntdll.dll: .aspack

 -------------- HKLM Run Key ----------------

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATIModeChange"="Ati2mdxx.exe"
"AtiPTA"="atiptaxx.exe"
"LaunchAp"="C:\\Program Files\\Launch Manager\\LaunchAp.exe"
"HotkeyApp"="C:\\Program Files\\Launch Manager\\HotkeyApp.exe"
"CtrlVol"="C:\\Program Files\\Launch Manager\\CtrlVol.exe"
"Wbutton"="\"C:\\Program Files\\Launch Manager\\Wbutton.exe\""
"WorksFUD"=""
"Microsoft Works Portfolio"="C:\\Program Files\\Microsoft Works\\WksSb.exe /AllUsers"
"Microsoft Works Update Detection"="C:\\Program Files\\Common Files\\Microsoft Shared\\Works Shared\\WkUFind.exe"
"MoneyStartUp10.0"="\"C:\\Program Files\\Microsoft Money\\System\\Activation.exe\""
"SynTPLpr"="C:\\Program Files\\Synaptics\\SynTP\\SynTPLpr.exe"
"SynTPEnh"="C:\\Program Files\\Synaptics\\SynTP\\SynTPEnh.exe"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"BJCFD"="C:\\Program Files\\BroadJump\\Client Foundation\\CFD.exe"
"bcmwltry"="bcmwltry.exe"
"RemoveCpl"="RemoveCpl.exe"
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"Symantec NetDriver Monitor"="C:\\PROGRA~1\\SYMNET~1\\SNDMon.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
"Installed"="1"



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Offline guestolo

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Having trouble removing spyware
« Reply #18 on: April 12, 2005, 10:52:07 AM »
I forgot to ask, did you delete this folder?
C:\Program Files\STLinks
If not do it now

Firefox is definitely a more secure browser
IE-Spyad for the times you have to use Internet Explorer, my wife can't live without it

SpywareBlaster will block bad cookies for firefox

Everything else looks good
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