Computer will not shut down

[meelox]

guestolo,
   For the last couple of weeks, my computer has progressively refused to shut down. I t's getting worse by the day.
  I stopped SG to see if that was the problem but it was not.
Do you have any ideas what could be causing this?

I also run Mwav.exe and this is what it said:
File System Found infected by "Lycos Sidesearch Spyware/Adware" Virus. Action Taken: No Action Taken.
File System Found infected by "Visicom Media Spyware/Adware" Virus. Action Taken: No Action Taken.
File C:\WINDOWS\package8032_SIAC.exe infected by "not-a-virus:AdWare.BargainBuddy.l" Virus. Action Taken: No Action Taken.
File C:\WINDOWS\inetFuel.exe infected by "not-a-virus:AdWare.MetaDirect.a" Virus. Action Taken: No Action Taken.
File C:\WINDOWS\iconu.exe infected by "not-a-virus:AdWare.Zestyfind" Virus. Action Taken: No Action Taken.
File C:\WINDOWS\SYSTEM\akcore.dll infected by "not-a-virus:AdWare.Coreak" Virus. Action Taken: No Action Taken.
File C:\WINDOWS\SYSTEM\wincoreak.dll infected by "not-a-virus:AdWare.Coreak" Virus. Action Taken: No Action Taken.


 
Logfile of HijackThis v1.99.1
Scan saved at 11:36:00 PM, on 4/9/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\SYGATE\SPF\SMC.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\STARTER.EXE
C:\WINDOWS\SYSTEM\E_S4I2G1.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE

[guestolo]

Of course, delete these files

C:\WINDOWS\package8032_SIAC.exe
File C:\WINDOWS\inetFuel.exe
File C:\WINDOWS\iconu.exe
File C:\WINDOWS\SYSTEM\akcore.dll
File C:\WINDOWS\SYSTEM\wincoreak.dll

Concerning these entries from the mwav scan

I don't see SideSearch in your log, but check in your Add/Remove programs
for Lycos SideSearch.
remove it if found

Also delete this folder
C:\Program Files\Lycos

Concerning Visicom Media
Can you open Hijackthis>>Open Misc tools section>>Open Uninstall Manager
Click the "Save List"
Copy and paste that list back here, thanks

[meelox]

http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/sad.gif\' class=\'bbc_emoticon\' alt=\'\' /> UNINSTALL LIST
1st Page 2000 2.00 Free
ABBYY FineReader 5.0 Sprint Plus
Ad-Aware SE Personal
Adobe Acrobat 5.0
Adobe Acrobat Reader 3.02
Adobe Type Manager
Ahead InCD
Ahead InCDUDF Reader
ArcSoft PhotoImpression
AVG Free Edition
CleanUp!
ENSONIQ AudioPCI
EPSON Copy Utility
EPSON EIC CX5400
EPSON Photo Print
EPSON Printer Software
EPSON Scan
EPSON Scan
EPSON Smart Panel
EPSON USB Printer Devices
Express Thumbnail Creator 1.6
Google Toolbar for Internet Explorer
HijackThis 1.99.1
Internet Explorer Q891781
Java 2 Runtime Environment, SE v1.4.2_06
Mapedit
MGI PhotoSuite 8.1 (Remove Only)
Microsoft Internet Explorer 6 SP1 and Internet Tools
Microsoft Outlook Express 6
Microsoft Picture It! 2.0
Microsoft Publisher 98
Microsoft VGX Q833989
Microsoft Works 4.5
Microsoft Works Calendar 1.0
Microsoft Works Setup Launcher
Mozilla Firefox (1.0)
Nero Express
Outlook Express Q837009
QuickTime
RealPlayer
ScanToWeb
Shockwave
Spybot - Search & Destroy 1.2
Sygate Personal Firewall
Windows 98 KB891711 Update
Windows 98 Q823559 Update
Windows 98 Q840315 Update
Windows 98 Q888113 Update
Windows 98 Q890175 Update
Windows Media Player system update (9 Series)
WinZip
XnView 1.68.1


i had "windows/application/lycos"  ---I deleted it (no "Program files/lycos")

C:\WINDOWS\package8032_SIAC.exe DELETED
File C:\WINDOWS\inetFuel.exe DELETED
File C:\WINDOWS\iconu.exe DELETED
File C:\WINDOWS\SYSTEM\akcore.dll DELETED
File C:\WINDOWS\SYSTEM\wincoreak.dll DELETED

What do I do next?
MEELOX

[guestolo]

Can you do me a favor Meelox

Uninstall your version of Spybot 1.2
from Add/Remove programs

After that
Download and Install Spybot S&D 1.3
After installation--SEARCH FOR UPDATES
Check, and download and updates

Check for Problems---FIX everything in RED

Restart your computer
Let me know if it finds anything

By the way, did you install that version of Sygate I linked you too before?
Just checking

[meelox]

I think I did ... the only sygate I have you told me to get it...
its version 5.5 build 2710
I think??? my sygate is good... AVG gets stuck every now and again but I like it!
Will get the new spybot and I will let you know what happens ...
sorry i havent been at the computer for the last few hours.... grandbaby came to play!

 thanks for being there for me!!!!!

[guestolo]

That's okay, I'll check my version of Sygate and make sure your running the proper one
See what happens with Spybot

A bad shutdown could also happen with a corrupt sound file
or a needed patch, we'll see what happens later however

Edit>>Just started the other computer
We're running the same version of Sygate, so that's not the problem

Run spybot and fix problems and restart, let me know if it finds anything in RED

[meelox]

Found several entries in red


searchmiracle
alexa related
altnet
clipgenie
dyfuca
effectivebandtoolbar
ibis toolbar
isearchtech
look2me
networkessentials

I let it fix them all...

I also wanted to tell you.Last week my screen went completely blank,
tried aother smaller screen it worked fine, tried the blank one on another computer and it would not do anything at all ...so i figured, bad monitor... I bought a new one and It's a plug and play "mag Innovision" windows found the driver for it but every once in awhile when computer start I get a message that says something like "setting are not right for this monitor and windows monitor settings pop up... what with that?

i am shutting down computer now ...will be right back.

[meelox]

I tried to shut down by going to start and shut down ...
Screen went dim as if it was waiting for a program to stop,
through up the end task window, I said end task ... then it went as far as the windows 98 , window is shutting down screen and then it just hung there...
this is what happens most of the time ... it's like a program won't shut down.  
then I hang in win 98 screen ..until i manually turn it off.


by the way I talk better than I type ...LOL

[guestolo]

Just checking in
Can you try something for me

Go to START>>RUN>>type in
msconfig
Hit OK

Under the General tab>>Advanced button
Do you see a Disable Fast Shutdown

If so check it and OK out of msconfig

Try shutting down

I'm not sure what monitor you bought, you may want to check out this page for proper
installation of the drivers required and the drivers themselves
http://www.maginnovision.com/download.htm

[meelox]

okay this is what I done...
 

went to msconfig..advanced
that was the only thing that was check so i unchecked it..
went to start chose shutdown..
I did this three times and all three times it shut down and restarted on it own... as if i had check restart (but I did not) on the Third time
i went back to msconfig and checked it again ...it restarted... then I chose shut down and it shut down likeit was supposed to ... I restarted it manually and I SWEAR it actually seems faster now ...programs are not slow to open like before ...internet shows up faster... I don't know if it is fixed but it worked properly this time.

[guestolo]

There is a Windows 98 shutdown patch from Microsoft
But leave it the way it is for now and see if the problem is gone

[meelox]

will do...


 thank you so much.. I will let you know how it goes.