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Offline Cornerstone

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« on: April 24, 2005, 12:52:58 AM »
Hi,

Have an XP box won't run in normal mode. Scanned in Safe Mode with Pest Patrol and got rid of a number of threats.

Error messages coming up during normal start "Can't find file (string of boxes)".

Require assistance please with HJT log analysis. Please note: HJT run in safe mode. Machine will not run in normal.

Logfile of HijackThis v1.99.0
Scan saved at 3:34:43 PM, on 24/04/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bigpond.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: ActivateBand Class - {4C7B6DE1-99A4-4CF1-8B44-68889900E1D0} - C:\Program Files\Telstra\Toolbar\bpumToolBand.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: BigPond Toolbar - {7A431EC4-CC21-4DF7-9DB1-A2CF74C4CC98} - C:\Program Files\Telstra\Toolbar\bpumToolBand.dll
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL (file missing)
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe"
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe"
O4 - HKLM\..\Run: [PCCClient.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Blubster] C:\Program Files\Blubster\Blubster.exe SILENT
O4 - HKLM\..\Run: [BigPond Toolbar] "C:\Program Files\Telstra\Toolbar\bpumTray.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [VetTray] C:\Vetauto\NT2000XP\VetTray.exe
O4 - HKLM\..\Run: [eTrust PestPatrol Active Protection] none
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: PowerCam 2.0 Megapixel Monitor.lnk = ?
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1098251369359
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CS1\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CS2\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CS3\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CCS\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = vic.bigpond.net.au
O23 - Service: CA ISafe - Computer Associates International, Inc. - C:\Vetauto\NT2000XP\isafe.exe
O23 - Service: InCD Helper - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: PC-cillin PersonalFirewall - Trend Micro Inc. - C:\Program Files\Trend Micro\PC-cillin 2002\PCCPFW.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Trend NT Realtime Service - Trend Micro Inc. - C:\Program Files\Trend Micro\PC-cillin 2002\Tmntsrv.exe
O23 - Service: VET Message Service - Computer Associates International, Inc. - C:\Vetauto\NT2000XP\VetMsg.exe
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Offline guestolo

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« Reply #1 on: April 24, 2005, 01:10:23 AM »
Not sure what error your getting on startup

But try the following
Please update your version of Hijackthis
You can redownload it from my signature below, save it to your
C:\Program Files\HJT folder, allow to overwrite the old version

Do another scan with Hijackthis and put a check next to these entries:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL (file missing)

O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL (file missing)

O4 - HKLM\..\Run: [Blubster] C:\Program Files\Blubster\Blubster.exe SILENT
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

After you have ticked the above entries, close All other open windows, including this one
Leave Hijackthis open and click FIX CHECKED
OK the prompt and exit Hijackthis

Try and restart back to Normal mode and post a new log
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Offline Cornerstone

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« Reply #2 on: April 24, 2005, 01:42:42 AM »
Hi,

Did that.

No joy in normal mode. I anything worse. Mouse cursor is hourglassed on Start Button.

Error message "Windows could not find (filename consists of a string of squares as though in a non loaded font)

There ar about 4 such messages which load before PC cillin.

Logfile of HijackThis v1.99.1
Scan saved at 4:27:34 PM, on 24/04/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bigpond.com/
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: ActivateBand Class - {4C7B6DE1-99A4-4CF1-8B44-68889900E1D0} - C:\Program Files\Telstra\Toolbar\bpumToolBand.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: BigPond Toolbar - {7A431EC4-CC21-4DF7-9DB1-A2CF74C4CC98} - C:\Program Files\Telstra\Toolbar\bpumToolBand.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe"
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe"
O4 - HKLM\..\Run: [PCCClient.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [BigPond Toolbar] "C:\Program Files\Telstra\Toolbar\bpumTray.exe"
O4 - HKLM\..\Run: [eTrust PestPatrol Active Protection] none
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: PowerCam 2.0 Megapixel Monitor.lnk = ?
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1098251369359
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CS1\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CS2\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CS3\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CCS\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = vic.bigpond.net.au
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: PC-cillin PersonalFirewall (PCCPFW) - Trend Micro Inc. - C:\Program Files\Trend Micro\PC-cillin 2002\PCCPFW.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Trend NT Realtime Service (Tmntsrv) - Trend Micro Inc. - C:\Program Files\Trend Micro\PC-cillin 2002\Tmntsrv.exe
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Offline guestolo

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« Reply #3 on: April 24, 2005, 01:45:53 AM »
Your log looks good
When did this all start happening, right after you ran the scan with Pest Patrol???

Edit>>Can you give me any clue as to the name of the filename error on startup

Is there any way of running a Hijackthis scan in Normal mode and post it in safe mode?
« Last Edit: April 24, 2005, 01:48:27 AM by guestolo »
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Offline Cornerstone

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« Reply #4 on: April 24, 2005, 01:48:22 AM »
No idea! Working on it for a friend.
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Offline guestolo

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« Reply #5 on: April 24, 2005, 01:48:56 AM »
Did you see my reply above about running Hijackthis in Normal mode
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Offline Cornerstone

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« Reply #6 on: April 24, 2005, 01:50:08 AM »
Sure did! Tried to but can't run anything in Normal Mode.
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« Reply #7 on: April 24, 2005, 01:52:21 AM »
For troubleshooting purposes
Can you go to START>>RUN>>Type in msconfig

Under the STARTUP tab
Disable all
Apply it and close out and restart back to Normal mode

If you get an error message on startup
Give me a clue of the filename
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Offline Cornerstone

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« Reply #8 on: April 24, 2005, 02:10:34 AM »
The error messages are as near as I can make them in the attached Word Document. There appears to be about three or four files so affected.

I can now open the Start menu, but them the machine hangs and will not load any programs. I have to power down to restart.

Attachment:-
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« Reply #9 on: April 24, 2005, 02:18:51 AM »
The attachment didn't go through
Can you try it again

Also
Download RKFiles.zip  and UNZIP it to its own permanent folder.

In Safe mode

Open the folder you unzipped rkfiles too
Locate the rkfiles.bat file and double-click it to run it. It will start scanning your computer It will take a bit to run, so give it time
When it's done it will produce a log, by default the log is saved too
C:\log.txt

Post that log back here
« Last Edit: April 24, 2005, 02:20:13 AM by guestolo »
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Offline Cornerstone

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« Reply #10 on: April 24, 2005, 02:25:07 AM »
Retrying attachment:- attachments don't appear to work  http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/sad.gif\' class=\'bbc_emoticon\' alt=\':(\' />
Here is the same thing. It pasted in.

Error Message 1:
Windows cannot open ‘’. Make sure you have typed the name correctly then try again.

Error Message 2:
Cannot load or run ‘’ as specified in the registry. Make sure file exists….


Back soon...
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Offline Cornerstone

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« Reply #11 on: April 24, 2005, 02:53:09 AM »
Log.txt

C:\Program Files\RKfiles
 
PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
Files Found in system Folder............
------------------------
C:\WINDOWS\system32\dfrg.msc: AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAQAAAAAwGpEc213
 
Files Found in all users startup Folder............
------------------------
Files Found in all users windows Folder............
------------------------
Finished
bye
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Offline guestolo

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« Reply #12 on: April 24, 2005, 02:57:32 AM »
Rkfiles is clean, You could try one more scan to help ensure the problems aren't viral related

Download this virus checker from eScan
Mwav.exe
There's nothing to install, save it and then double click to run
It will self extract

In Mwav
Select all local drives, scan all files, press 'SCAN' and when it is completed, anything found will be displayed in the lower pane.
Give this scan time to finish, it's very thorough
In the Virus Log Information Pane
Left click and Highlight all the info in the Lower pane---  Use "CTRL and the  C" keys  on your Keyboard to copy all found in the lower pane  and paste it back here in your reply

****If prompted that a Virus was found and you need to purchase the product  to remove the malware, just close out the prompt and let it continue scanning
We just want to see where the bad guys are
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Offline Cornerstone

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« Reply #13 on: April 24, 2005, 04:12:19 AM »
Scan log - Some grungie stuff

File C:\Documents and Settings\Velma\Local Settings\Temp\temp.frA8C5 infected by "not-a-virus:AdWare.WebHancer" Virus. Action Taken: No Action Taken.

File C:\Documents and Settings\Velma\Local Settings\Temp\unpack\inst43.exe infected by "not-a-virus:AdWare.Comet.r" Virus. Action Taken: No Action Taken.

File C:\System Volume Information\_restore{4C6A3897-4B49-49D5-A1E3-7D32FA0D6DBB}\RP91\A0081638.EXE infected by "not-a-virus:AdWare.Toolbar.MyWay.b" Virus. Action Taken: No Action Taken.

File C:\System Volume Information\_restore{4C6A3897-4B49-49D5-A1E3-7D32FA0D6DBB}\RP91\A0081639.DLL infected by "not-a-virus:AdWare.ToolBar.MyWay.f" Virus. Action Taken: No Action Taken.
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Offline Cornerstone

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« Reply #14 on: April 24, 2005, 04:15:27 AM »
Visitors have arrived and I have to log off. I will try to get back onto this job tomorrow or the next day.

Bye and many thanks for your help thus far.
Ken
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« Reply #15 on: April 24, 2005, 11:29:49 AM »
Not too much wrong in there
But try the following
==Download and Install this small program
to help clean your temp folders,cookies, recylebin, etc..
Windows Cleanup
Open Windows CleanUp!>>START>>programs>>Cleanup!
Click on the CleanUp button, let it finish scanning for files, when it's done

Try restarting back to Normal mode, any luck?
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