Author Topic: Help!  (Read 1808 times)

Offline laam0on

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Help!
« on: July 10, 2005, 09:09:17 PM »
Could someone please help me? I just installed HijackThis, and I don't want to ruin my comupter by deleting something I shouldn't... I've been trying and trying for hours to remove the following viruses and/ or trojans, etc. etc.
ABetterInternet
Holistyc
HotSearchBar
IE Plugin


I've manually removed them, and removed them with Spybot S&D a million times over, but they never cease to return! Some one, please HELP!! http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/blink.gif\' class=\'bbc_emoticon\' alt=\':blink:\' /> Thanks SO much for your time and effort! http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\':)\' />


Logfile of HijackThis v1.99.1
Scan saved at 9:55:03 PM, on 07/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Enigma Software Group\Enigma Popup Stop\EnigmaPopupStop.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Enigma Software Group\EnigmaFireWall\EnigmaFirewall.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\wscntfy.exe
c:\windows\system32\rbbpvx.exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.Email Removed.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://qus8.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SpyHunter] C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter.exe
O4 - HKLM\..\Run: [EnigmaPopupStop] C:\Program Files\Enigma Software Group\Enigma Popup Stop\EnigmaPopupStop.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [satmat] C:\WINDOWS\satmat.exe
O4 - HKLM\..\Run: [EbatesMoeMoneyMaker0] "C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker0.exe"
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [Enigma Firewall] C:\Program Files\Enigma Software Group\EnigmaFireWall\EnigmaFirewall.exe
O4 - HKLM\..\Run: [XFILTER] C:\Program Files\Enigma Software Group\EnigmaFireWall\ESPfSdk.dll
O4 - HKLM\..\Run: [mxkuup] c:\windows\system32\vtnivt.exe r
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\INSTAN~1\Presario\XPHNARS3EN\plugin\bin\pchbutton.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: DriveSelect.lnk = C:\Program Files\321Studios\Xpress\DriveSelect.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O10 - Unknown file in Winsock LSP: c:\windows\system32\espfspi.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\espfspi.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\espfspi.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\espfspi.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\espfspi.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: OPXPGina - C:\Program Files\Softex\OmniPass\opxpgina.dll
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: System Startup Service  (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
« Last Edit: July 11, 2005, 08:40:28 PM by laam0on »




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Offline laam0on

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« Reply #1 on: July 11, 2005, 08:43:48 PM »
Bump... any advice you might have would be greatly appreciated!! http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\':)\' /> My HijackThis log thingy was posted above ^^ if it helps.
ABetterInternet and its updates are coming from Direct Revenue, I think, and it has a file in my registry called 'aurora', which I believe is the 'aurora.exe' that is running in my processes. It also has a file in my system32 folder  called 'Nail.exe'.
Thanks again!!
« Last Edit: July 11, 2005, 08:51:44 PM by laam0on »




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Offline guestolo

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Help!
« Reply #2 on: July 13, 2005, 12:25:00 AM »
Sorry for the delay
You have SpyHunter installed along with other software from Enigma
Is this a paid version
The only reason I ask, in the past this company is not very reputable
If you didn't pay for the software, can you please uninstall it or remove the free applications your received from the company

Afterwards, restart your computer

Back in windows
Redownload Hijackthis from my Signature below and save it too a permanent folder
Can you run another scan with Hijackthis and post a fresh log

Let's make sure nothing has changed

Could you also open Hijackthis>>Open Misc tools section>>Open uninstall manager
Click the SAVE LIST button
Save the list to desktop
Copy and paste the contents of this list back here too, thanks
« Last Edit: July 13, 2005, 12:27:30 AM by guestolo »

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline laam0on

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Help!
« Reply #3 on: July 13, 2005, 11:35:19 AM »
Yes, the Enigma software that I have installed is a paid version... but my subscription recently ran out, so I can't download updates intill I renew the subscription... thank you SO much for your help! below is my latest HijackThis log...

Logfile of HijackThis v1.99.1
Scan saved at 12:33:16 PM, on 07/13/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Enigma Software Group\Enigma Popup Stop\EnigmaPopupStop.exe
C:\Program Files\Enigma Software Group\EnigmaFireWall\EnigmaFirewall.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\INSTAN~1\Presario\XPHNARS3EN\plugin\bin\pchbutton.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\wscntfy.exe
c:\windows\system32\mckmizs.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HJT\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.Email Removed.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://qus8.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SpyHunter] C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter.exe
O4 - HKLM\..\Run: [EnigmaPopupStop] C:\Program Files\Enigma Software Group\Enigma Popup Stop\EnigmaPopupStop.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [satmat] C:\WINDOWS\satmat.exe
O4 - HKLM\..\Run: [EbatesMoeMoneyMaker0] "C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker0.exe"
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [Enigma Firewall] C:\Program Files\Enigma Software Group\EnigmaFireWall\EnigmaFirewall.exe
O4 - HKLM\..\Run: [XFILTER] C:\Program Files\Enigma Software Group\EnigmaFireWall\ESPfSdk.dll
O4 - HKLM\..\Run: [bqijtk] c:\windows\system32\roeasf.exe r
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\INSTAN~1\Presario\XPHNARS3EN\plugin\bin\pchbutton.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: DriveSelect.lnk = C:\Program Files\321Studios\Xpress\DriveSelect.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O10 - Unknown file in Winsock LSP: c:\windows\system32\espfspi.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\espfspi.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\espfspi.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\espfspi.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\espfspi.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: OPXPGina - C:\Program Files\Softex\OmniPass\opxpgina.dll
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: System Startup Service  (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe



Below is the uninstall manager thing that you also asked for...


ABBYY FineReader 5.0 Sprint
Address Book 7.0 for Windows
Adobe Acrobat 5.0
Adobe Download Manager 1.2 (Remove Only)
Adobe Reader 6.0.1
ArcSoft PhotoImpression 3.0
Blackhawk Striker from Compaq (remove only)
Blasterball 2 from Compaq (remove only)
BlasterBall Wild from Compaq (remove only)
Compaq Connections
DVDXCopy Xpress 2.0.1
Enigma Popup Stop
EnigmaFireWall
EPD Installer
Excavation from Compaq (remove only)
FAO Express Login
FaxTools
GemMaster 3 from Compaq (remove only)
HijackThis 1.99.1
HP Deskjet printer preloaded drivers
Instant Support
Intel® Extreme Graphics 2 Driver
IntelliMover Data Transfer Demo
InterVideo WinDVD Player
Lexmark X1100 Series
MGI PhotoSuite 4 (Remove Only)
Microsoft .NET Framework (English)
Microsoft .NET Framework (English) v1.0.3705
Microsoft Data Access Components KB870669
Microsoft Money 2003
Microsoft Money 2003 System Pack
Microsoft Speech Recognition Engine 4.0 (English)
Microsoft Word 2000
Microsoft Works 7.0
Microtek ScanWizard for Windows NT V2.49
Middlesex Mutual BusinessOwners Policy
Middlesex Mutual Commercial Auto
MSN Messenger 7.0
MUSICMATCH® Jukebox
NVIDIA Windows 2000/XP Display Drivers
OmniPass
PC-Doctor for Windows
PS2
Python 2.2 combined Win32 extensions
Python 2.2.1
Quicken 2003 New User Edition
QuoteWorks
QuoteWorks Forms
RealOne Player
RecordNow
RestME1003
S3Display
S3Gamma2
S3Info2
S3Overlay
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896428)
Simple Installer - Multilanguage Version
Sonic Update Manager
Spybot - Search & Destroy 1.3
The ABI Network- A Division of Direct Revenue
TurboTax Basic 2003
TurboTax Basic 2004
TurboTax Business 2003
TurboTax Business 2004
Uninstall USB Storage RW Ver. 2.00.11.b04
Update for Windows XP (KB898461)
Virtual Warfare from Compaq (remove only)
WeatherBug
Weblink
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB884020
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Service Pack 2


^Up there, there is a program called The ABI Network- A Division of Direct Revenue -- that is the source of many of my problems... it won't come off in Add/Remove Programs, and I tried everything I know how to do.... GRRR!! It won't come off.

Thanks again!! http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/biggrin.gif\' class=\'bbc_emoticon\' alt=\':D\' />
« Last Edit: July 13, 2005, 12:56:38 PM by laam0on »




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Offline guestolo

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Help!
« Reply #4 on: July 13, 2005, 09:52:55 PM »
I would recommend that you don't pay for the new subscription to Enigma's software
Reputation is not that great, we can get you better tools for free later

Can you do the following please
I feel better knowing you haven't renewed the subscription  http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\':)\' />
Can you access this link and download and save to desktop
Winsock Fix XP
http://www.majorgeeks.com/download4372.html
We shouldn't need this, but we have it if we do
Because the Enigma software integrates to your Winsock layers, I don't want to leave you without Internet connection  http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\':)\' />

Access your Add/Remove programs and remove
Enigma Popup Stop
EnigmaFireWall

Restart your computer afterwards

Back in Windows
If you didn't intentionally install Weatherbug, remove it too
Finally
Open Spybot>>Click on MODE>>>ADVANCED >> Click YES to the prompt
Click on TOOLS in the left menu
RESIDENT>>Uncheck Resident Tea Timer
Follow the prompt to disable tea timer
Close Spybot

Access your Add/Remove programs and Remove
Spybot 1.3
Spybot's a great program, but we'll get you the latest version later on
Restart your computer one more time

Back in Windows
==Please download Nailfix from here:
[attachment=290:attachment]
Unzip it to the desktop but please do NOT run it yet
Give the link time to load, it may be busy

==Download and Install this small program
to help clean your temp folders,cookies, etc...
Windows Cleanup
Give the link time to load or try it twice, it may be busy
We'll need this later

==Download and then Install
Ewido Security Suite
When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We'll fix that with this next step
From the main ewido screen, click on Update in the left menu, then click the Start update button.
After the update finishes (the status bar at the bottom will display "Update successful")
Close out Ewido for now, we'll need it later
In the Event that Ewido can't update please download the full database from this link
http://www.ewido.net/en/download/updates/

Please Print this out or save these instructions to a Notepad file and save it to your Desktop
RESTART your Computer in SAFE MODE

Once in safe mode
Go to START>>>RUN>>>type in services.msc
Hit OK
In the next window, look on the right hand side for this service
name---- System Startup Service

Double click on it--- STOP the service--If running
In the drop down menu, change the startup type to Disabled

==Double-click on nailfix.cmd that you unzipped earlier. Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal

Find and delete these files or folders if found
C:\WINDOWS\satmat.exe <-file
C:\WINDOWS\Nail.exe
C:\WINDOWS\svcproc.exe
c:\windows\system32\roeasf.exe

C:\Program Files\Enigma Software Group <-folder
C:\Program Files\Ebates_MoeMoneyMaker <-folder

==Open Windows CleanUp!>>START>>programs>>Cleanup!
Click on the CleanUp button, let it finish scanning for files, when it's done
DECLINE to Log off when scan is done.

==Open Ewido Security Suite
Click on the Scanner button on the left menu
Click on the Settings button on the right
Select "Scan Every File"
OK it and then click on the "Complete System Scan"
Please refrain from opening any other Windows as Ewido is running
*If Ewido finds something it will prompt you with "Infected Object found"
Ensure the following are Selected
  1. Perform Action = Remove
  2. Create Encrypted Backup in Quarantine (Recommended)
  3. select "Perform action with all infections"
  Then click OK

When Ewido has finished it's scan click the "Save Report" button
Save the report to desktop
Exit Ewido

Do another scan with Hijackthis and put a check next to these entries:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://qus8.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

O4 - HKLM\..\Run: [SpyHunter] C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter.exe
O4 - HKLM\..\Run: [EnigmaPopupStop] C:\Program Files\Enigma Software Group\Enigma Popup Stop\EnigmaPopupStop.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [satmat] C:\WINDOWS\satmat.exe
O4 - HKLM\..\Run: [EbatesMoeMoneyMaker0] "C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker0.exe"
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [Enigma Firewall] C:\Program Files\Enigma Software Group\EnigmaFireWall\EnigmaFirewall.exe
O4 - HKLM\..\Run: [XFILTER] C:\Program Files\Enigma Software Group\EnigmaFireWall\ESPfSdk.dll
O4 - HKLM\..\Run: [bqijtk] c:\windows\system32\roeasf.exe r

O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe


After you have ticked the above entries, close All other open windows,
Leave Hijackthis open and click FIX CHECKED
OK the prompt and exit Hijackthis

Restart back to Normal mode

Back in Windows, let's replace Spybot and get you Ad-Aware also
Can you do the following
Download and Install the free version of Ad-Aware SE Personal 1.06
Open Ad-Aware, ensure to click the  check for updates now link and Connect to download the latest updates
Click START
Click the radio button to Perform a Full system scan then click NEXT
When it's finished scanning
At this point you should either right click on the screen and and choose the "Select All" Objects option or individually put a checkmark in each objects checkbox
click on the Next button. Ad-Aware SE will now present you with a confirmation box as to whether or not you would like to remove the objects you have just selected. Press the "OK" button

RESTART your computer to finish the cleaning process
===================================

Download and Install Spybot 1.4 from
HERE
 or HERE
Don't activate the Tea Timer when installing, it's a great feature but can get in the way
of any fixes we may still have to do
After installation--Click the UPDATE button on the left
SEARCH FOR UPDATES on the right
Check, and download all updates
Click the Search & Destroy button on the left
Check for Problems---When the Scan is complete
FIX all selected promblems in RED

RESTART the computer to finish the cleaning process

Back in Windows
Run another scan with Hijackthis and post a fresh log
Can you also include the report from Ewido's please

NOTE: If at anytime after removal of Enigma software
you do happen to lose Internet connection, simply run the Winsock Fix
you saved earlier on desktop
Do this with all other windows closed, follow the prompts
Your computer should restart when it's done, if not restart anyways
« Last Edit: July 13, 2005, 10:17:22 PM by guestolo »

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Offline laam0on

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« Reply #5 on: July 15, 2005, 06:10:32 PM »
Thanks for all of the help again! http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\':)\' />
I can't believe I paid for the Enigma software, and it was killing my computer the whole time! http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/ohmy.gif\' class=\'bbc_emoticon\' alt=\':o\' />  

Yes, I did install the Weatherbug intentionally... should I remove it?

Everything that you told me to do seemed to work fine...
except the Nailfix program.
It downloaded fine and everything... I think
But the program won't work. I'll click on it, and a window will flash on and off, but then, nothing else comes up, no matter how long I wait.
I unzipped it and installed it and everything, too.

So I skipped over that step and moved on and did the rest of the things you said to do...

In SpyBot 1.4, the scan only takes two or three seconds! http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/huh.gif\' class=\'bbc_emoticon\' alt=\':huh:\' /> I was just wondering if this was normal...

In HijackThis, not everything that you asked I delete was there -- but there were also some other new things there that you hadn't mentioned, but that I knew were bad, so I did away with them, too.

Here is the new HijackThis log...

Logfile of HijackThis v1.99.1
Scan saved at 5:57:38 PM, on 07/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\INSTAN~1\Presario\XPHNARS3EN\plugin\bin\pchbutton.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HJT\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus8.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.Email Removed.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\INSTAN~1\Presario\XPHNARS3EN\plugin\bin\pchbutton.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: DriveSelect.lnk = C:\Program Files\321Studios\Xpress\DriveSelect.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: OPXPGina - C:\Program Files\Softex\OmniPass\opxpgina.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe


And here is the Ewido one... sorry, I seem to have lost or misplaced the first scan, but here is the new one... ((the first scan found over 200 viruses!))


---------------------------------------------------------
 ewido security suite - Scan report
---------------------------------------------------------

 + Created on:         7:09:51 PM, 07/15/2005
 + Report-Checksum:      AFABE9A

 + Scan result:

   HKU\S-1-5-21-3303235079-3191735178-1026382725-1003\Software\Microsoft\Internet Explorer\Extensions\{6685509E-B47B-4f47-8E16-9A5F3A62F683} -> Spyware.MoneyMaker : Cleaned with backup
   HKU\S-1-5-21-3303235079-3191735178-1026382725-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{6685509E-B47B-4F47-8E16-9A5F3A62F683} -> Spyware.MoneyMaker : Cleaned with backup
   HKU\S-1-5-21-3303235079-3191735178-1026382725-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{01F44A8A-8C97-4325-A378-76E68DC4AB2E} -> Spyware.IEPlugin : Cleaned with backup
   HKU\S-1-5-21-3303235079-3191735178-1026382725-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6685509E-B47B-4F47-8E16-9A5F3A62F683} -> Spyware.MoneyMaker : Cleaned with backup
   C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> Spyware.Cookie.Overture : Cleaned with backup


::Report End



THANKS A MILLION! http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/biggrin.gif\' class=\'bbc_emoticon\' alt=\':D\' />
« Last Edit: July 15, 2005, 06:12:08 PM by laam0on »




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Offline guestolo

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« Reply #6 on: July 16, 2005, 12:04:13 AM »
Your log looks good
Recap, yah that was fast for Spybot, I'm sure you let it finish, correct?
Also
Nailfix, remember I said this
Quote
Double-click on nailfix.cmd that you unzipped earlier. Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal

sounds like that's what happened in your case?

Can you make sure this folder is gone, if not delete it
C:\Program Files\Ebates_MoeMoneyMaker <-folder

Do another scan with Hijackthis and put a check next to these entries:

O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)

After you have ticked the above entries, close All other open windows, including this one
Leave Hijackthis open and click FIX CHECKED
OK the prompt and exit Hijackthis

Restart your computer

Should you have Weatherbug? I'll leave that with you to decide
Not something I want on my computer
I like to check out the privacy policies of the software I install
This program is up to you to keep or not
They have changed their ways in recent months
Use to get unwanted popups because the program

Anyways, back in Windows
If everything is running better, please do the following
You should disable system restore---restart your computer--enable system restore
This will clear all your restore points and ensure you don't restore any nasties
How to Disable and Re-enable System Restore feature

Once back in Windows and System Restore is reenabled

You should set up protection against future attacks

SpywareBlaster 3.4 by JavaCool
*Will block bad ActiveX Controls
*Block Malevolent cookies in Internet Explorer and Firefox
*Restrict actions of potentially dangerous sites in Internet Explorer
After installation, Check for updates and then click the "Enable all protection"

IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
Here is a tutorial and download link
TUTORIAL==Link to Tutorial
Download link

With both, Check for updates every couple of weeks
Keep the link to IE-Spyad bookmarked so you can check for updates
SpywareBlaster, after every update just simply click the "enable all protection"
IE-Spyad is compatible with SP2 as well

If you would like to use a better firewall that XP provides
And the one Enigma provides, let me know, I give you a link to a reliable Firewall
« Last Edit: July 16, 2005, 12:07:20 AM by guestolo »

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline laam0on

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« Reply #7 on: July 17, 2005, 05:27:45 PM »
I don't know how to thank you! After of hours of frustration and repeated failures, I came here seeking any advice, and instead got clear instructions! My computer is currently well-protected and virus-free! http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/biggrin.gif\' class=\'bbc_emoticon\' alt=\':D\' /> yes, could you please give me a link to a reliable and safe firewall? THANK AGAIN! *blows kiss* http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/tongue.gif\' class=\'bbc_emoticon\' alt=\':P\' />




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Offline guestolo

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« Reply #8 on: July 17, 2005, 07:46:55 PM »
Good work,
Check out this link to direct you to free firewall software
http://www.thetechguide.com/forum/index.php?showtopic=15894
Only use one please
My personal favorite is Sygate's
I'll let you decide  http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\':)\' />
Don't forget to disable XP's Firewall once you have Sygates' or whichever other one you intend to install

Stay safe  http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/biggrin.gif\' class=\'bbc_emoticon\' alt=\':D\' />

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here