Author Topic: A big big problem  (Read 1763 times)

Ankit

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A big big problem
« on: August 27, 2005, 06:48:55 AM »
Hi,

Can someone help me out with this problem? For almos every application I try to open I get a message - The instruction at "0x732e7800" referenced memory at "0x732e7800" This memory could not be "read"

Did a scan with HijackThis. Below are the logs. Please please suggest me what to do next...




R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.aaawebfinder.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.aaawebfinder.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.aaawebfinder.com/sp2.php
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.in/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?p...er=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.msn.com/spbasic.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://home.microsoft.com/access/allinone.asp
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?p...B_PVER}&ar=home
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.aaawebfinder.com/sp2.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://home.microsoft.com/access/autosearch.asp?p=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://home.microsoft.com/access/autosearch.asp?p=%s
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.eudora.com/download/other/?v=6....2&t=elec&os=win
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [TdgaBTControlCenter.exe] C:\PROGRA~1\FRONTL~1\dgaBTControlCenter.exe
O4 - HKLM\..\Run: [NetMgrInstall.exe] C:\PROGRA~1\FRONTL~1\NetMgrInstall.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [HQI Services] hqisvc32.exe
O4 - HKLM\..\Run: [checkrun] C:\winnt\system32\elitemze32.exe
O4 - HKLM\..\Run: [BlueTray] C:\Program Files\Impulsesoft\BluePC\Utilities\BlueTray.exe
O4 - HKLM\..\Run: [System service63] C:\WINNT\etb\pokapoka63.exe
O4 - HKLM\..\RunServices: [HQI Services] hqisvc32.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [JavaUpdate0.07] C:\WINNT\system32\jwstdxz.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Startup: WordWeb.lnk = WordWeb\wweb32.exe
O4 - Global Startup: TurboNote.lnk = C:\Program Files\TurboNote\tbnote.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &WordWeb... - res://C:\WINNT\wweb32.dll/lookup.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/...utocomplete.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = impulsesoft.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = impulsesoft.net
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = impulsesoft.net
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINNT\system32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Code Composer Studio 2.21 Evaluation Tools - Unknown owner - C:\Program Files\Common Files\Texas Instruments Shared\Service\ccstudio221ET.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: enaijn - Unknown owner - \\10.0.0.92\D$\hqisvc32.exe" -service (file missing)
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

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A big big problem
« Reply #1 on: August 28, 2005, 01:43:04 AM »
Please anyone? I will really really appreciate http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/sad.gif\' class=\'bbc_emoticon\' alt=\':(\' />

Offline guestolo

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A big big problem
« Reply #2 on: August 28, 2005, 10:06:16 AM »
Hi Ankit, when asking for a hand with Hijackthis one requirement I ask is that you register to the forum first
It's free and simple
Afterwards, come back to this thread and post a new Hijackthis log
But, I need to see the whole log, you only posted the bottom part of the log
The best thing to do is
Open hijackths and run a system scan and save log file
When the log opens

Click EDIT at the top
and then SELECT ALL
Then right click and select COPY
Come back here and PASTE to your reply

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline ankit_jn

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A big big problem
« Reply #3 on: August 28, 2005, 11:08:23 PM »
Hi Guestolo,

Thanks a lot for the response. I have registered. And my apologies for the duplicate post.

For now its suddenly working fine. I clicked on the link you provided, it seemed that everything hung up. Then I went to Task Manager and killed the explorer. Since then its behaving normally. But I fear if I reboot the machine the problem might re-appear.

Posting the complete HJT logs again. (Earlier thought that it might be insecure to reveal certain information about my company name etc. so removed the top part)

----

[color=\"purple\"]Logfile of HijackThis v1.99.1
Scan saved at 5:01:34 PM, on 8/27/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\WINNT\system32\regsvc.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\igfxtray.exe
C:\WINNT\System32\hkcmd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\FRONTL~1\dgaBTControlCenter.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\Impulsesoft\BluePC\Utilities\BlueTray.exe
C:\WINNT\system32\wuauclt.exe
C:\WINNT\etb\pokapoka63.exe
C:\HJT\hijackthis.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.aaawebfinder.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.aaawebfinder.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.aaawebfinder.com/sp2.php
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.in/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?p...er=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.msn.com/spbasic.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://home.microsoft.com/access/allinone.asp
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?p...B_PVER}&ar=home
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.aaawebfinder.com/sp2.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://home.microsoft.com/access/autosearch.asp?p=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://home.microsoft.com/access/autosearch.asp?p=%s
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.eudora.com/download/other/?v=6....2&t=elec&os=win
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [TdgaBTControlCenter.exe] C:\PROGRA~1\FRONTL~1\dgaBTControlCenter.exe
O4 - HKLM\..\Run: [NetMgrInstall.exe] C:\PROGRA~1\FRONTL~1\NetMgrInstall.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [HQI Services] hqisvc32.exe
O4 - HKLM\..\Run: [checkrun] C:\winnt\system32\elitemze32.exe
O4 - HKLM\..\Run: [BlueTray] C:\Program Files\Impulsesoft\BluePC\Utilities\BlueTray.exe
O4 - HKLM\..\Run: [System service63] C:\WINNT\etb\pokapoka63.exe
O4 - HKLM\..\RunServices: [HQI Services] hqisvc32.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [JavaUpdate0.07] C:\WINNT\system32\jwstdxz.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Startup: WordWeb.lnk = WordWeb\wweb32.exe
O4 - Global Startup: TurboNote.lnk = C:\Program Files\TurboNote\tbnote.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &WordWeb... - res://C:\WINNT\wweb32.dll/lookup.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/...utocomplete.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = impulsesoft.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = impulsesoft.net
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = impulsesoft.net
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINNT\system32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Code Composer Studio 2.21 Evaluation Tools - Unknown owner - C:\Program Files\Common Files\Texas Instruments Shared\Service\ccstudio221ET.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ecfcem - Unknown owner - \\10.0.0.92\Athena_UHS_SNK_0.8_12\hqisvc32.exe" -service (file missing)
O23 - Service: enaijn - Unknown owner - \\10.0.0.92\D$\hqisvc32.exe" -service (file missing)
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe[/color]

----

Please let me know if there is something dangerous still residing on my PC.

Thanks again,
Ankit
« Last Edit: August 28, 2005, 11:09:22 PM by ankit_jn »

Offline guestolo

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A big big problem
« Reply #4 on: August 28, 2005, 11:41:00 PM »
You have a couple different infections

I'm not sure what tools you have, but let's run the following

There are a few scans I want you to run, all are free
So please try and accomplish them all
Do what you can and then post back later

Download and Unzip   The Hoster  to a folder
We'll need this later

Download LQfix.exe
and place it on your desktop.
Doubleclick LQfix.exe and click install.
This will create a new folder called LQfix on your desktop.
We'll need this later

==Download and Install this small program
to help clean your temp folders,cookies, etc...
Windows Cleanup! 4.0
Don't run it yet

Please Print this out or save these instructions to a Notepad file and save it to your Desktop
RESTART your Computer in SAFE MODE
You can do this by tapping the F8 key as the system is restarting, just before Windows loads, or use the link
I supplied for a more detailed explanation

Go to START>>>RUN>>>type in services.msc
Hit OK
In the next window, look on the right hand side for this service
name---- ecfcem

Double click on it--- STOP the service--If running
In the drop down menu, change the startup type to Disabled
Do the same for the next one
enaijn

In safe mode, find and delete the following file if it exists
C:\WINNT\system32\jwstdxz.exe <-this file

Stay in safe mode
==Open Windows CleanUp!>>START>>programs>>Cleanup!
Click on the CleanUp button, let it finish scanning for files
DECLINE to Log off or Restart when scan is done.

Do another scan with Hijackthis and put a check next to these entries:

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.aaawebfinder.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.aaawebfinder.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.aaawebfinder.com/sp2.php

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.aaawebfinder.com/sp2.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

O4 - HKLM\..\Run: [HQI Services] hqisvc32.exe
O4 - HKLM\..\Run: [checkrun] C:\winnt\system32\elitemze32.exe

O4 - HKLM\..\Run: [System service63] C:\WINNT\etb\pokapoka63.exe
O4 - HKLM\..\RunServices: [HQI Services] hqisvc32.exe

O4 - HKCU\..\Run: [JavaUpdate0.07] C:\WINNT\system32\jwstdxz.exe

O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)


After you have ticked the above entries, close All other open windows,
Leave Hijackthis open and click FIX CHECKED
OK the prompt and exit Hijackthis


Open the LQFix folder on your desktop
Doubleclick ClickThis.bat
Follow the prompts on the screen.
Your system will reboot afterwards.
Please be patient after reboot, because there is a script running in the background.

Back in Windows
Open Hoster and
Press "Restore Original Hosts" and press "OK".
Then Exit

From my signature below
Run an Online Virus scan at Panda's
Ensure to scan "MyComputer"
When the scan is complete Save a Report of what was found
Post that report back here

Also
Run Hijackthis again and supply a fresh log

We'll have more to do but this will be a good start
« Last Edit: August 28, 2005, 11:45:02 PM by guestolo »

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline X_Man82

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A big big problem
« Reply #5 on: August 30, 2005, 07:26:00 AM »
Hey if anyone could help me I would truly appreciate it! I have a BIG PROBLEM myself. I have Windows Professional 2000 and my computer is doing a Physical Memory Dump and I dont know how to fix this damn problem.

on the BSOD it says:

STOP:0x0000001E (0xC0000005, 0xF0709EF1, 0x00000001, 0x00000004) KMODE_EXCEPTION_NOT HANDLED

Address F0719EF1 base at F0718000, date stamp 34ecf8f2-MCFILTER.SYS

If anyone out there can help correct this problem thank you