Welcome to the wonderful world of Compaq bundling (or should that be bunGling?) I run a 1996 Presario 7170 p-90, which I got from my dad. When he gave it over, he tried to delete his \"private stuff\" and completely fubared the win 95 o/s. What seemed to be a major oops turned into a blessing. When the restore discs supplied by Compaq failed, I formatted the c drive and installed a new copy of win98se. Magic. The whole thing runs without \"presario plaza\" and all the other crud, I recovered the rest of the bundle (the bits i wanted anyhow), and the system runs using WAY less resources, saved me tons of drive space, and almost never crashes under normal use. VIVE LA format.exe!!!! If the Compaq bundle is giving you headaches, and you own a seperate copy of your o/s, you might consider a similar soloution. one word first though------BACKUP!!!!! I didnt, and it took me a long time to restore all my info. live and learn.