Author Topic: Computer running really slowly  (Read 1432 times)

Brent

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Computer running really slowly
« on: November 06, 2005, 02:09:03 AM »
I have a laptop and i have posted here before and found your help invaluable.  My laptop has been running smoothly for almost half a year since i last posted except now it takes and age to load simple things such as mozilla and general windows.... startup is also much slower than it has been before.... any help would be appreciated..... shall i post a hijack this log for you...

Offline guestolo

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Computer running really slowly
« Reply #1 on: November 06, 2005, 12:09:27 PM »
Please post an updated log, but make sure you sign in so I know your a registered user  http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\':)\' />

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Offline Drift

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Computer running really slowly
« Reply #2 on: November 06, 2005, 09:50:30 PM »
Logfile of HijackThis v1.99.1
Scan saved at 3:49:53 p.m., on 7/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\necmfk\necmfk.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\j2re1.4.2_08\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Apoint2K\HidFind.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Hijackthis\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.nz/firefox?client=fir...:en-gb:official
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [NECMFK] C:\Program Files\necmfk\necmfk.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_08\bin\jusched.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_08\bin\npjpi142_08.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_08\bin\npjpi142_08.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} - http://www.kaspersky.com/downloads/kws/kavwebscan.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1109985564832
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

here it is.

Guest

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Computer running really slowly
« Reply #3 on: November 07, 2005, 03:55:20 PM »
Is there anything else i need to add...... i created a new account yesterday as i forgot my old one.  like i said havent had to post anything in a long time.

Offline Drift

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Computer running really slowly
« Reply #4 on: November 16, 2005, 04:38:08 PM »
I havent heard back from you.... Like I said I forgot my old username as i have used this site in a while and created a new one..... can you please post a reply to my hijackthis log thanks.

Offline guestolo

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Computer running really slowly
« Reply #5 on: November 17, 2005, 12:23:40 AM »
Do another scan with Hijackthis and put a check next to these entries:

O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)

After you have ticked the above entries, close All other open windows, including this one
Leave Hijackthis open and click FIX CHECKED
OK the prompt and exit Hijackthis

Reboot your computer

Besides that nothing else looks bad, just that leftover

When was the last time you ran a Disk Cleanup and a Defrag???

What's the last program your remember installing before the slowdown??

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline Drift

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Computer running really slowly
« Reply #6 on: November 24, 2005, 05:58:04 PM »
Okay I did that.... Still slow.  Oh well I think it might just be shot.

Thanks for ya help.... If ya have any more ideas ill welcome them.

Offline guestolo

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Computer running really slowly
« Reply #7 on: November 24, 2005, 06:12:24 PM »
Quote
When was the last time you ran a Disk Cleanup and a Defrag???

What's the last program your remember installing before the slowdown??

Can I see a new hijackthis log please
« Last Edit: November 24, 2005, 06:12:52 PM by guestolo »

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Offline Drift

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Computer running really slowly
« Reply #8 on: November 27, 2005, 07:49:30 PM »
The computer I'm referring to in the posts does not have internet on it at the moment.... I am at work whenever I check the forum so I can't post a hijack this log.  The last program I installed I have removed and no change it was a Sudoku game i believe and i defragged a day or so before I posted.  Any thoughts.