Author Topic: My scanner doesnt work  (Read 515 times)

Offline mengskx

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My scanner doesnt work
« on: November 27, 2005, 03:01:38 AM »
I havent used my scanner in a long time.  Now when i press the button to scan it doesnt do anything and when i try to go to the program to my photo center it wont let me acquire anything.  I have ScanJet 5100C.  I tried downloading a driver at http://www.download.com/HP-ScanJet-5100c-D...8_4-895440.html but it wont let me install the program.

Offline mengskx

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My scanner doesnt work
« Reply #1 on: December 01, 2005, 01:19:09 AM »
BUMP

Offline guestolo

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My scanner doesnt work
« Reply #2 on: December 01, 2005, 01:41:17 AM »
I don't get too involved in the hardware issues
As the Malware keeps me quite busy

But If you need a hand, you will have to supply more info

Specs of the computer
What operating system

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Offline Flipback

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My scanner doesnt work
« Reply #3 on: December 03, 2005, 12:16:47 AM »
If it won't let you install the drivers you might have spyware issues.

Flip
« Last Edit: December 03, 2005, 12:17:43 AM by Flipback »

Offline mengskx

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My scanner doesnt work
« Reply #4 on: December 11, 2005, 06:53:38 PM »
XP Home Edition
HP Pavilion
Pentium4 1.80ghz
512MB RAM

I dont think its spyware, I cleaned my computer with the help of this site.

Offline guestolo

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My scanner doesnt work
« Reply #5 on: December 12, 2005, 01:19:12 AM »
It could be that it's not compatible with XP
The driver you were trying to run from download.com is for Windows 95/98/NT

Have you tried here?
HP support

Do you want to post your own logs from FRST?

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