I need to see a couple logs from you before we can proceed
From my signature below, download and save too a permanent folder of it's own onto your harddrive
Hijackthis 1.99.1
Open Hijackthis.exe
Do a "SCAN and Save a Log file"
A log will open in Notepad
Copy and paste the WHOLE contents of the log here... Don't try and fix anything yet----It is all important
Also:
Please download
[color=\"red\"]SmitfraudFix[/color][/url] (by
S!Ri)
Extract the contents (a folder named
SmitfraudFix) to your Desktop.
Open the
SmitfraudFix folder and double-click
smitfraudfix.cmdSelect option #1 -
Search by typing
1 and press "
Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.
[color=\"#3366FF\"]Note[/color] : [color=\"#FF0000\"]
process.exe[/color] [color=\"#3366FF\"]is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.[/color]