Author Topic: Need help computer got a virus or sumthin like that (Read 798 times)

FIxeL · « **on:** May 21, 2006, 07:38:10 AM »

Need help my computer is very slow,slow internet also i think its trojan or a worm.This is my hijack log file Logfile of HijackThis v1.99.1
Scan saved at 15:34:16, on 2006.05.21
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\WinFast\WFTVFM\WFWIZ.exe
C:\Program Files\PC-Com\PC-Com.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Spy Sweeper\SpySweeper.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Grisoft\AVG Free\avgcc.exe
C:\Program Files\Trust\460L MOUSE OPTICAL OFFICE\1.1\moffice.exe
C:\Program Files\Trust\460L MOUSE OPTICAL OFFICE\1.1\MOUSE32A.DAT
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Documents and Settings\Vartotojas\Desktop\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.lt
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.lt
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [WinFast Schedule] C:\Program Files\WinFast\WFTVFM\WFWIZ.exe
O4 - HKLM\..\Run: [PC-Com] C:\Program Files\PC-Com\PC-Com.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{9A983838-3AFF-4261-8954-C179A72F1640}: NameServer = 212.59.0.1 212.59.0.2
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Analog Devices, Inc. - (no file)
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Spy Sweeper\WRSSSDK.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe

pls someone help me

guestolo · « **Reply #1 on:** May 21, 2006, 11:59:01 AM »

I would suggest that you do the following
I see both SpySweeper and SpywareDoctor on your computer
Are they both paid versions and up to date?
If they are, both include realtime protections
Use only one programs protections and disable the other programs background protections

You have AVAST and AVG installed
This is not good having 2 AV's background protections running in the background
This can result in the operating system be unstable

You should decide which one you like the best and uninstall the other
Reboot the computer afterwards

Run the diskcleanup tool if you haven't cleaned the temp files in a while
Go to START>>Run>>type in
cleanmgr
Hit OK
Let this finish scanning, ensure temp and temp internet files are selected
click OK

If you have not ran the DiskDefragmenter on the computer in some time, now would be a good time to do so
START>>All programs>>Accessories>>System tools>>Disk Defragmenter
Allow this to run uninterrupted, I find this best done in safe mode

Reboot the computer afterwards

Post back a fresh hijackthis log after you have done the above

FIxeL · « **Reply #2 on:** May 21, 2006, 12:07:46 PM »

ok thx im now doing disk defragment then ill clean the comp tomorow ill send my comp condition after these things

oh P.S. is it ok to go thrue webs while on deframnet?

guestolo · « **Reply #3 on:** May 21, 2006, 12:09:16 PM »

Follow the steps I posted above, in that order
I suggest that you let the Disk Defragment run UNINTERRUPTED
Again, I like to do this in Safe mode>>Without network

FIxeL · « **Reply #4 on:** May 21, 2006, 12:13:22 PM »

in disk clean up should i check all the files before cleaning? or just leave wat the comp checked?
sry im not very good with computers

http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\'

\' />

guestolo · « **Reply #5 on:** May 21, 2006, 12:26:25 PM »

Ensure the top 4 boxes are selected, make sure Temp and temp internet files are selected
I hope that helps
I'm outta here for a bit, so do what you can

http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\'

\' />

FIxeL · « **Reply #6 on:** May 21, 2006, 10:59:16 PM »

ok im done with cleaning and defragmenting this is wat i got :
Logfile of HijackThis v1.99.1
Scan saved at 06:59:01, on 2006.05.22
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\WinFast\WFTVFM\WFWIZ.exe
C:\Program Files\PC-Com\PC-Com.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Spy Sweeper\SpySweeper.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trust\460L MOUSE OPTICAL OFFICE\1.1\moffice.exe
C:\Program Files\Trust\460L MOUSE OPTICAL OFFICE\1.1\MOUSE32A.DAT
C:\Program Files\Grisoft\AVG Free\avgcc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Vartotojas\Desktop\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.lt
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.lt
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [WinFast Schedule] C:\Program Files\WinFast\WFTVFM\WFWIZ.exe
O4 - HKLM\..\Run: [PC-Com] C:\Program Files\PC-Com\PC-Com.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O17 - HKLM\System\CCS\Services\Tcpip\..\{9A983838-3AFF-4261-8954-C179A72F1640}: NameServer = 212.59.0.1 212.59.0.2
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Analog Devices, Inc. - (no file)
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Spy Sweeper\WRSSSDK.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe

guestolo · « **Reply #7 on:** May 21, 2006, 11:01:21 PM »

How is everything running?
Are you disabling anything from running on startup with msconfig?

FIxeL · « **Reply #8 on:** May 21, 2006, 11:09:47 PM »

no i didnt disable anythin just clean recyle bin,temps and etc....
And i duno why but my comp restarts when i play a game or trying to record TV

guestolo · « **Reply #9 on:** May 21, 2006, 11:13:51 PM »

Quote

Need help my computer is very slow,slow internet also i think its trojan or a worm.This is my hijack log file Logfile

Is the above problems resolved

Quote

And i duno why but my comp restarts when i play a game or trying to record TV

Is this a new problem?

Did you knowingly install this program?
O4 - HKLM\..\Run: [PC-Com] C:\Program Files\PC-Com\PC-Com.exe

FIxeL · « **Reply #10 on:** May 21, 2006, 11:16:58 PM »

Yes the first problem is done thx

http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\'

\' /> and the second problem was also before the defragmenting
and the pc-com program i know very helpfull program

http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\'

\' />

guestolo · « **Reply #11 on:** May 21, 2006, 11:21:20 PM »

So everything is fine then?

http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/unsure.gif\' class=\'bbc_emoticon\' alt=\':unsure:\' />

FIxeL · « **Reply #12 on:** May 21, 2006, 11:22:55 PM »

well not realy.. Comp restarts by it self i get them like 2-3 times a day

guestolo · « **Reply #13 on:** May 21, 2006, 11:29:18 PM »

Usually the comp will restart after a fatal error, typically caused by outdated/corrupt drivers or software installed
OR an Hardware or overheating problem
problem is your not getting the error message
Do the following
Right click on MyComputer icon
Left click Properties
Open the ADVANCED tab
Under Startup and Recovery click SETTINGS
Under System Failure uncheck>>Automatically Restart
OK and Apply your way out of there
The next time a system failure happens
By chance, the screen may post the problem

Post back the whole error message

FIxeL · « **Reply #14 on:** May 21, 2006, 11:35:41 PM »

oki

http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\'

\' /> thx a lot

http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\'

\' />

FIxeL · « **Reply #15 on:** May 22, 2006, 09:08:50 AM »

HI, comp restarted and i got a error report ,but wat error report to write from the blue window or when loged in to user error report?

guestolo · « **Reply #16 on:** May 22, 2006, 01:34:34 PM »

Quote

from the blue window

The whole error message please

FIxeL · « **Reply #17 on:** May 22, 2006, 02:51:48 PM »

ok the tech info said:
*** STOP:0x0000008E/0xC0000005,0xBFB1ED85,0xEE4197D8,0x0000000

*** nv4_disp.dll - adress BFB1ED85 base at BF9D4000,Date stamp 0000000
so this is it

http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\'

\' />

guestolo · « **Reply #18 on:** May 22, 2006, 03:35:58 PM »

Your display drivers may be outdated
What are your system specs?
What computer brand and model do you have?
What video card do you have?

Right click MyComputer>>left click properties
Open the Hardware tab>>Device manager

Expand(+)Display adapters

What adapter do you have installed?
Double click on your adapter then click on Driver tab
What is the driver date and version?
Who is the supplier?

Go to START>>RUN>>type in
dxdiag
Hit OK

Under each tab do you find any problems?
What version of DirectX is installed?

FIxeL · « **Reply #19 on:** May 22, 2006, 03:58:59 PM »

oki space left is 14gb
pentium 4
Device: NVIDIA GeFOrece FX 5200 128.0 MB, display 1280x960 (32 bit)(60Hz) Date 203.06.23 version 4.4.7.1
Drivers: nv4_disp.dll
derex instaled 9.0c
i think this is all

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Author Topic: Need help computer got a virus or sumthin like that (Read 798 times)