Author Topic: Malware and missing dll files, winMe system  (Read 662 times)

Offline Nada Chance

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Malware and missing dll files, winMe system
« on: July 18, 2006, 03:17:01 PM »
Normally, I'm the person that cleans off my friends' computers. This time, I got bit by a virus installed by a roommate (or snuck by her while she was online) and it bit HARD.  Current symptoms are a popup window every couple minutes and missing or damaged dll files, the most recent missing file is K9371937.dll.  I'm pretty sure my system restore needs to be turned off, but when I click on my computer/properties, it tells me that the above dll file is missing and I can't do ANYTHING.  I have Niresoft Task Manager, Spybot, AdAware, AVG, Norton, Avast, ZoneAlarm, HIJack This, and a myriad of registry repair programs, and STILL nothing is getting fixed!  Nothing shows on most of these now (hijack this is included in that) and the virus crashes AdAware immediately.  More specifically, it tells me that Windows has encountered an error and will now close. Even running in Safe mode, this still crashes when AdAware is running.  The Add/Remove list isn't showing anything suspicious now, either.
Avast blocks script on a regular basis, but the ad window STILL pops up.  It's blank, but nevertheless opens. ZoneAlarm isn't catching any outgoing programs now (it was catching rundll32 on a regular basis until I deleted that and reinstalled a new version).
I've done a massive cleanup on this computer--about 200 virus files--and about 60 of the darn things re-install as soon as I turn the computer on. I need to turn of system restore, and I can't because it's deleted dll files. I can't run adaware to clean it off and several other antivirus programs are hitting problems with missing connections or "unable to move file" problems.
Heeeeeeeeellp!

btw--I'm running WindowsMe. Yes, I know, I should upgrade to the Win2000 or XP programs, but after some tweaking this has been a nice, stable program for years.  It doesn't hog RAM, loads fast, and I really, really, really don't want to have to reinstall all my programs on a new system!  Until this problem, my computer did everything I wanted to, and did it well and fast. http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/sad.gif\' class=\'bbc_emoticon\' alt=\':(\' />
« Last Edit: July 18, 2006, 03:20:08 PM by Nada Chance »

Offline guestolo

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Malware and missing dll files, winMe system
« Reply #1 on: July 18, 2006, 08:23:15 PM »
From my signature below, download and save too a permanent folder of it's own onto your harddrive
Hijackthis 1.99.1
Open Hijackthis.exe

Do a "SCAN and Save a Log file"
A log will open in Notepad
Copy and paste the WHOLE contents of the log  here... Don't try and fix anything yet----It is all important

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline Nada Chance

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Malware and missing dll files, winMe system
« Reply #2 on: July 19, 2006, 12:22:52 AM »
Here's the log. I'm not seeing anything questionable other than kernel32.dll and the restore\stmgr.exe issues. Hope this helps point you in the right direction, I'm about ready to give up on this monster!
Nada


Logfile of HijackThis v1.99.1
Scan saved at 12:23:09 AM, on 7/19/2006
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 (5.50.4134.0100)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\PROGRAM FILES\ALWIL SOFTWARE\AVAST4\ASHSERV.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\HPSYSDRV.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\PROGRAM FILES\GRISOFT\AVG7\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG7\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG7\AVGAMSVR.EXE
C:\PROGRAM FILES\ALWIL SOFTWARE\AVAST4\ASHWEBSV.EXE
C:\PROGRAM FILES\COMMON FILES\{234D160A-0000-1033--0001}\UPDATE.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YMSGR_TRAY.EXE
C:\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS-1.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://hp.my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://hp.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/ext/search/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hp.my.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVG7\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVG7\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVG7\AVGAMSVR.EXE
O4 - HKLM\..\Run: [avast! Web Scanner] C:\PROGRA~1\ALWILS~1\AVAST4\ASHWEBSV.EXE
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunServices: [avast!] C:\Program Files\Alwil Software\Avast4\ashServ.exe
O4 - HKCU\..\Run: [Windows Registry Repair Pro] C:\PROGRAM FILES\3B SOFTWARE\WINDOWS REGISTRY REPAIR PRO\REGISTRYREPAIRPRO.EXE 4
O4 - Startup: PowerReg Scheduler.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YAHOOMESSENGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YAHOOMESSENGER.EXE
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRAM FILES\YAHOO!\COMMON\YIESRVC.DLL
O14 - IERESET.INF: START_PAGE_URL=http://hp.my.yahoo.com
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab34246.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab32846.cab
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab46479.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (ZoneBuddy Class) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab32846.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (StadiumProxy Class) - http://zone.msn.com/binframework/v10/StProxy.cab41227.cab
O16 - DPF: {A4110378-789B-455F-AE86-3A1BFC402853} (ZPA_SHVL Object) - http://zone.msn.com/bingame/zpagames/zpa_shvl.cab46704.cab
O16 - DPF: {95B5D20C-BD31-4489-8ABF-F8C8BE748463} (ZPA_HRTZ Object) - http://zone.msn.com/bingame/zpagames/zpa_hrtz.cab40641.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://symantec.atgnow.com/sdccommon/download/tgctlsi.cab

Offline guestolo

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Malware and missing dll files, winMe system
« Reply #3 on: July 19, 2006, 07:28:05 PM »
I see your running 2 active Antivirus software on your computer
This is not a good idea, decide which you like better and uninstall the other
Having more than one active AV running in the background can cause slowdowns and system instabilities

Reboot the computer afterwards

Back in Windows, can you do the following please

Go to either of these links
http://www.virustotal.com/flash/index_en.html
OR
http://virusscan.jotti.org/


Use the browse button and navigate to the file on your harddrive
C:\PROGRAM FILES\COMMON FILES\{234D160A-0000-1033--0001}\UPDATE.EXE <-this file


Right click on the file and choose Select
Then use the Submit button
Let it finish scanning
Could you post back the results of the scan back here please

Are there any other files in the {234D160A-0000-1033--0001} folder?
If there are, and not too many, can you scan them too and post the results

Also, post a fresh hijackthis log after you have done the above
« Last Edit: July 19, 2006, 07:28:28 PM by guestolo »

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline Nada Chance

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Malware and missing dll files, winMe system
« Reply #4 on: July 19, 2006, 10:47:57 PM »
Thank you very, very much for your help on this so far. http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\':)\' />  And I normally only run zonealarm and avg...but I've been running so darn many of them trying to catch this virus that it's only coincidence that two were on at that time.  I learned THAT little lesson when McAfee and Norton were on the computer together--that got all sorts of interesting....
The scan of the file you asked me to check came out with two programs finding a virus. All others were "found nothing."
Dr.Web Found Trojan.Starter.65
VBA32    Found Trojan.Starter.65

I ran the second file in that folder, services.dll , thru the online virus scanner and it came back fine.
The latest Hijack This log (running Zonealarm and Avast)
Logfile of HijackThis v1.99.1
Scan saved at 10:50:00 PM, on 7/19/2006
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 (5.50.4134.0100)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\PROGRAM FILES\ALWIL SOFTWARE\AVAST4\ASHSERV.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\HPSYSDRV.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\PROGRAM FILES\ALWIL SOFTWARE\AVAST4\ASHWEBSV.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\COMMON FILES\{234D160A-0000-1033--0001}\UPDATE.EXE
C:\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS-1.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://hp.my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://hp.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/ext/search/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hp.my.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE"
O4 - HKLM\..\Run: [avast! Web Scanner] C:\PROGRA~1\ALWILS~1\AVAST4\ASHWEBSV.EXE
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunServices: [avast!] C:\Program Files\Alwil Software\Avast4\ashServ.exe
O4 - Startup: PowerReg Scheduler.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YAHOOMESSENGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YAHOOMESSENGER.EXE
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRAM FILES\YAHOO!\COMMON\YIESRVC.DLL
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_06\BIN\SSV.DLL
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_06\BIN\SSV.DLL
O14 - IERESET.INF: START_PAGE_URL=http://hp.my.yahoo.com
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab34246.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab32846.cab
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab46479.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (ZoneBuddy Class) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab32846.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (StadiumProxy Class) - http://zone.msn.com/binframework/v10/StProxy.cab41227.cab
O16 - DPF: {A4110378-789B-455F-AE86-3A1BFC402853} (ZPA_SHVL Object) - http://zone.msn.com/bingame/zpagames/zpa_shvl.cab46704.cab
O16 - DPF: {95B5D20C-BD31-4489-8ABF-F8C8BE748463} (ZPA_HRTZ Object) - http://zone.msn.com/bingame/zpagames/zpa_hrtz.cab40641.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://symantec.atgnow.com/sdccommon/download/tgctlsi.cab

Offline guestolo

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Malware and missing dll files, winMe system
« Reply #5 on: July 19, 2006, 11:53:55 PM »
Thanks for the info on the file, I've had it scanned before, I just wanted to see if any other AV's were updated on it yet
Since Dr.Web does see it
Can you do the following

* Download Dr.Web CureIt to the desktop:
There's nothing to install!
ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe
  • Doubleclick the drweb-cureit.exe file and Allow to run the express scan
  • This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
  • Once the short scan has finished, Click Options > Change settings
  • Choose the "Scan"-tab, remove the mark at "Heuristic analysis".
  • Back at the main window, mark the drives that you want to scan.
  • Select all drives. A red dot shows which drives have been chosen.
  • Click the green arrow at the right, and the scan will start.
  • Click 'Yes to all' if it asks if you want to cure/move the file.
  • When the scan has finished, look if you can click next icon next to the files found:
  • If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:

    This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
  • After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
  • Save the report to your desktop. The report will be called DrWeb.csv
  • Close Dr.Web Cureit.
  • Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web you saved previously in your next reply.

Along with a fresh Hijackthis log
[/list]+ It appears that your main AV is Avast, that's ok, but I still see a sign of Norton's in your log
Did you uninstall Norton's?
If so, what version did you have installed?
« Last Edit: July 19, 2006, 11:54:55 PM by guestolo »

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline Nada Chance

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Malware and missing dll files, winMe system
« Reply #6 on: July 20, 2006, 02:25:21 PM »
It had issues installing hte Dr Web Cureit Program...instead, I got this.  I'm running it, but not sure it will find the problems after all!
Extracting cureit.dll
Cannot open cureit.dll
Extracting cureit.exe
Cannot open cureit.exe

Offline guestolo

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Malware and missing dll files, winMe system
« Reply #7 on: July 20, 2006, 08:22:47 PM »
Any advancement?

Send this folder to the recycle bin if you can't get Dr. Web to run
C:\PROGRAM FILES\COMMON FILES\{234D160A-0000-1033--0001} <-this folder
You may have to stop it from running first
Open Hijackthis>>Open Misc tools section>>Open process manager
Highlight and kill the process
C:\PROGRAM FILES\COMMON FILES\{234D160A-0000-1033--0001}\UPDATE.EXE
Then delete the folder

Reboot the computer

Come back here and ensure to post a fresh hijackthis log

If you managed to get Dr.Web to run. post the log from it too please
« Last Edit: July 20, 2006, 09:45:45 PM by guestolo »

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Offline Nada Chance

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Malware and missing dll files, winMe system
« Reply #8 on: July 22, 2006, 02:14:44 PM »
Sorry it took so long to reply back...the program takes about 8 to 12 hours to run, and we couldn't go without using the computer that long.  I set it to run last night again while I slept, but so many Explorer windows opened that the computer locked up and didn't finish scanning the last 20,000 or so files.  This is what it has so far, though, and the new hijack this file. It still has the virus and open4d two windows while I was sending this. http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/sad.gif\' class=\'bbc_emoticon\' alt=\':(\' />  BTW, I did run a LOT of registry repair programs, hoping that would help clean/organize things to find the problem easier (and maybe fix some of it...) Thanks!
Logfile of HijackThis v1.99.1
Scan saved at 2:12:40 PM, on 7/22/2006
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 (5.50.4134.0100)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\HPSYSDRV.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS-1.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://hp.my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://hp.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/ext/search/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hp.my.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE"
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - Startup: PowerReg Scheduler.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YAHOOMESSENGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YAHOOMESSENGER.EXE
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRAM FILES\YAHOO!\COMMON\YIESRVC.DLL
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_06\BIN\SSV.DLL
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_06\BIN\SSV.DLL
O14 - IERESET.INF: START_PAGE_URL=http://hp.my.yahoo.com
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab34246.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab32846.cab
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab46479.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (ZoneBuddy Class) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab32846.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (StadiumProxy Class) - http://zone.msn.com/binframework/v10/StProxy.cab41227.cab
O16 - DPF: {A4110378-789B-455F-AE86-3A1BFC402853} (ZPA_SHVL Object) - http://zone.msn.com/bingame/zpagames/zpa_shvl.cab46704.cab
O16 - DPF: {95B5D20C-BD31-4489-8ABF-F8C8BE748463} (ZPA_HRTZ Object) - http://zone.msn.com/bingame/zpagames/zpa_hrtz.cab40641.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://symantec.atgnow.com/sdccommon/download/tgctlsi.cab


DZLAY.DLL;C:\WINDOWS\SYSTEM;Adware.Look2me;Incurable.Moved.;
TTPI32.DLL;C:\WINDOWS\SYSTEM;Adware.Look2me;Incurable.Will be moved after reboot.;
mjls2.dll;C:\WINDOWS\SYSTEM;Adware.Look2me;Incurable.Will be moved after reboot.;
RegistryCheckUp.exe;C:\WINDOWS\Desktop\registry repairs\registry checkup;Adware.Fastseeker;Incurable.Moved.;
EJSUI32.0;C:\_RESTORE\TEMP;Adware.Look2me;Incurable.Will be moved after reboot.;
MYISIP.0;C:\_RESTORE\TEMP;Adware.Look2me;Incurable.Will be moved after reboot.;
SNTUPX32.0;C:\_RESTORE\TEMP;Adware.Look2me;Incurable.Will be moved after reboot.;
CZPASSWD.0;C:\_RESTORE\TEMP;Adware.Look2me;Incurable.Will be moved after reboot.;
UWNP.0;C:\_RESTORE\TEMP;Adware.Look2me;Incurable.Will be moved after reboot.;
DKSFNT01.0;C:\_RESTORE\TEMP;Adware.Look2me;Incurable.Will be moved after reboot.;
OOBCTL32.0;C:\_RESTORE\TEMP;Adware.Look2me;Incurable.Will be moved after reboot.;
OLMREG.0;C:\_RESTORE\TEMP;Adware.Look2me;Incurable.Will be moved after reboot.;
SMNCENG.0;C:\_RESTORE\TEMP;Adware.Look2me;Incurable.Will be moved after reboot.;
WFVDMOD.0;C:\_RESTORE\TEMP;Adware.Look2me;Incurable.Will be moved after reboot.;
MUSTERY.DLL.vir;C:\Program Files\Alwil Software\Avast4\DATA\moved;Adware.Look2me;Incurable.Moved.;
MUSTERY.DLL.2.vir;C:\Program Files\Alwil Software\Avast4\DATA\moved;Adware.Look2me;Incurable.Moved.;
MUSTERY.DLL.3.vir;C:\Program Files\Alwil Software\Avast4\DATA\moved;Adware.Look2me;Incurable.Moved.;
NNSWAN32.DLL.vir;C:\Program Files\Alwil Software\Avast4\DATA\moved;Adware.Look2me;Incurable.Moved.;
NNSWAN32.DLL.2.vir;C:\Program Files\Alwil Software\Avast4\DATA\moved;Adware.Look2me;Incurable.Moved.;
WGBVW.DLL.vir;C:\Program Files\Alwil Software\Avast4\DATA\moved;Adware.Look2me;Incurable.Moved.;
WGBVW.DLL.2.vir;C:\Program Files\Alwil Software\Avast4\DATA\moved;Adware.Look2me;Incurable.Moved.;

Offline guestolo

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Malware and missing dll files, winMe system
« Reply #9 on: July 22, 2006, 02:34:08 PM »
Quote
BTW, I did run a LOT of registry repair programs
Can you refrain on running any more of those types of programs, some can do more harm than good

Dr. Web has shown a nasty, which is probably the root of all your problems
Please download L2m9xfix from one of these two locations:
GeeksToGo
Noidea.us

Save it to the desktop and run it.  Extract the files, and then open the l2m9xfix folder you just created and run RunThis.bat.

A window will open, and your desktop will disappear, then reappear.  Please be patient until the batch says it is completed.

Then please restart your computer, and post a new HijackThis log as well as the entire text of the log.txt file which should be in the same folder as RunThis.bat.
« Last Edit: July 22, 2006, 04:14:20 PM by guestolo »

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Offline Nada Chance

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Malware and missing dll files, winMe system
« Reply #10 on: July 23, 2006, 02:26:43 AM »
IT WORKS!!!!
Thank you SO MUCH!  You have no idea how grateful I am--every time I got started writing a paper, playing a game, even chatting online with parents...the darn windows would pop up and everything would stall briefly.  Now, all is running well. Thank you so very much!
Nada

Log of L2M9XFix v1.01a
 
************  
Running from directory:  
C:\WINDOWS\Desktop\l2m9xfix
************  
Files found:  
C:\WINDOWS\system\mjls2.dll
C:\WINDOWS\system\NXNDS.DLL
C:\WINDOWS\system\uuidrv.dll
 
************  
Registry entries found:  
REGEDIT4
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
"{8D79C42D-E4AE-2E26-B1ED-3617E532568B}"=""
 
************  
Killing Explorer
Done!
 
Killing Rundll32
Done!
 
Removing malicious CLSID(s)
Done!
 
Restarting Explorer
Done!
 
Deleting malicious files
Done!
 
Finished!

_________________________________________________________________________

Logfile of HijackThis v1.99.1
Scan saved at 2:14:29 AM, on 7/23/2006
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 (5.50.4134.0100)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\HPSYSDRV.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS-1.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://hp.my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://hp.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/ext/search/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hp.my.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE"
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - Startup: PowerReg Scheduler.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YAHOOMESSENGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YAHOOMESSENGER.EXE
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRAM FILES\YAHOO!\COMMON\YIESRVC.DLL
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_06\BIN\SSV.DLL
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_06\BIN\SSV.DLL
O14 - IERESET.INF: START_PAGE_URL=http://hp.my.yahoo.com
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab34246.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab32846.cab
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab46479.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (ZoneBuddy Class) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab32846.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (StadiumProxy Class) - http://zone.msn.com/binframework/v10/StProxy.cab41227.cab
O16 - DPF: {A4110378-789B-455F-AE86-3A1BFC402853} (ZPA_SHVL Object) - http://zone.msn.com/bingame/zpagames/zpa_shvl.cab46704.cab
O16 - DPF: {95B5D20C-BD31-4489-8ABF-F8C8BE748463} (ZPA_HRTZ Object) - http://zone.msn.com/bingame/zpagames/zpa_hrtz.cab40641.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://symantec.atgnow.com/sdccommon/download/tgctlsi.cab

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Malware and missing dll files, winMe system
« Reply #11 on: July 23, 2006, 09:49:15 AM »
I'm still concerned about why I see an entry related to Norton's in your log
Did you uninstall Norton's?
What version was it?

We still have some final cleanup to do

Can you do the following please
Open Hijackthis>>Open Misc tools section>>Open Uninstall manager
click the SAVE LIST..button
Save this list to your desktop then copy>>Paste back here the whole contents please

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Offline Nada Chance

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Malware and missing dll files, winMe system
« Reply #12 on: July 23, 2006, 01:05:33 PM »
I haven't uninstalled Norton at all--my main programs are ZoneAlarm, Nortons (it's 2003, but I keep it updated), and AdAware.  I have AVG that isn't active, but I put it on when Norton couldn't clean off the virus. AVG couldn't either, but it's got such a high rating that I'll keep it "in reserve." Not active, but available. I have Spybot and Adaware. Adaware is my preferred anti-spyware, but sometimes it misses things. I run it every few days, and spybot about once a month.  I have Eusing registry repair for the last of my "repair" programs, and now that the computer is fixed, everything else has been removed. http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\':)\' />  Zonealarm/Norton/Adaware with AVG and Spybot as "backups" if they are needed.  I'll get the program run and the last requested list up on here soon, but those will be the programs I'm keeping ahold of. http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\':)\' />

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Malware and missing dll files, winMe system
« Reply #13 on: July 23, 2006, 03:07:43 PM »
But Norton's doesn't appear to be running completely!!!
Are you disabling it from running on startup?

I should see it's run entry
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

I should also see that in your running processes
This is what I'm try to get at, is it running properly

If you haven't tried to disable it from running on startup
You may have to uninstall it and then reinstall it
See removal instructions if it won't uninstall properly from add/remove programs
http://service1.symantec.com/support/nav.n...001092114452606

Then after you have it running properly can you post one last hijackthis log

It's okay to hold onto AVG and Norton's, just not have both run it's realtime protections at the same time
You can use one as an on-demand scanner
But you should have one active

You say you have Spybot>>Is it the latest version?Spybot 1.4
I wouldn't be without Ad-aware Se Personal 1.06 and Spybot 1.4 either

I'm just trying to make sure everything is running properly before some quick final steps
If you haven't disabled any entries related to Norton's, than it's not running properly and should be looked into!

Quote
Zonealarm/Norton/Adaware with AVG and Spybot as "backups" if they are needed. I'll get the program run and the last requested list up on here soon, but those will be the programs I'm keeping ahold of.
There all great programs, I'm not trying to get you to remove any of them  http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\':)\' />
« Last Edit: July 23, 2006, 03:15:23 PM by guestolo »

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Offline Nada Chance

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Malware and missing dll files, winMe system
« Reply #14 on: July 23, 2006, 04:43:28 PM »
Sorry, am off to work and havent' had time to fnish the postings
Norton is disabled from startup--the only thing I'm currently running from startup is the ZoneAlarm--I'll turn Norton back on when I log back on tonight.  I had Avast running and didn't want them conflicting so I used the msconfig start menu options to shut it down. Avast script-blocker isn't needed now, so Norton will go back up. http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\':)\' /> Everything does seem to be running smoothly, and if Norton is not working for some reason I can reinstall and reupdate it from my disk and my purchased license, so no real worries there. Thanks again, this was a HUGE relief, and so frustrating when none of my programs and none of my hands-on file deleting/reinstalling/replacing could even TOUCH it.  If you need any help from me--from checking to see how a virus affects Me or old logs or anything--just ask.  I really appreciate the time and effort you spent fixing this computer. http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\':)\' />
Nada

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Malware and missing dll files, winMe system
« Reply #15 on: July 23, 2006, 10:49:15 PM »
Since you appear to know how to keep your computer protected
Let me just make some suggestions


You should clear all your restore points
It's possible that your restore points are infected, this will ensure that you will not accidentally restore back to an infected point
Be sure to enable this feature after you have restarted the computer
The link will explain how to do this if unsure
How to Disable and Re-enable System Restore feature

Back in Windows
*Install  SpywareBlaster 3.5.1 by JavaCool  
    *Will block bad ActiveX Controls
    *Block Malevolent cookies in Internet Explorer and Firefox
    *Restrict actions of potentially dangerous sites in Internet Explorer
After installation, Check for updates and then click the "Enable all protection"
"Check for updates every couple of weeks"
after every update just simply click the "enable protection on all unprotected items"
Best thing, this does not run in the background

*Keep up to date on Windows updates (High Priorities>>Criticals)
You seem to know what your doing, why not keep updated?
I would visit Windows updates, install all latest Service packs, keep revisiting until you have all Critical updates installed!

*Make sure your Anti-Virus software is always kept up to date and actively running in the background

*Keep your Firewall protection enabled
A Firewall is also very important
This provides a line of defense against someone who might try to access your computer without your permission

Update and do scan's with your Anti-Spyware programs on a regular basis
In addition, open Spybot 1.4
Click the "Immunize" button on the left>>>OK at the prompt>>Immunzine at the top green cross
Immunize after every update

Stay safe  http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\':)\' />

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline guestolo

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Malware and missing dll files, winMe system
« Reply #16 on: July 30, 2006, 09:51:35 AM »
Since the topic starters problems are resolved, I'll lock this topic
Take care

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here