Author Topic: Need Help resolving this issue  (Read 228 times)

Offline Deedle

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Need Help resolving this issue
« on: August 14, 2006, 09:48:36 PM »
I recently upgraded my wife's 1999 model 2714 IBM Aptiva to windows 2000 Pro from windows 98. I wiped the hard drive and went with a fresh install. Everything worked great for awhile, but recently she began to have a problem. If the pc has been left to sit for a few minutes and the screen saver is running, when she returns, as soon as she moves the mouse, any programs that are open will instantly be shut down. (ie. outlook express, internet explorer, ms word.) This is a very annoying problem as she works from home and frequently loses work from not having saved before she gets up and leaves. Any idea's for what might be causing this? I am at a loss for what to do. Any helpful suggestions would be greatly appreciated. Thanks !

Offline guestolo

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Need Help resolving this issue
« Reply #1 on: August 14, 2006, 10:36:35 PM »
Not really sure what's happening

Can you check something
Right click an empty spot on the desktop
Left click properties

Open the Screen Saver tab
Open the Power options
What are your settings?

Under Turn off Monitor>>How long?
Under Turn off Harddisks>>How long?
Does she have any time set under Standby?

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Offline Deedle

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« Reply #2 on: August 15, 2006, 12:31:41 AM »
Thanks for your reply.
I checked per your questions and the settings are never, never, and never.

Offline guestolo

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« Reply #3 on: August 15, 2006, 12:49:15 AM »
Is this a screen saver you downloaded?
Have you tried changing the screensaver to some other graphic?

I don't use the screensaver, but, if by chance I could lose my data
I think I would disable it, in the drop down menu choose (NONE)

If you want, you can try putting the Shut down monitor after 5 or 10 minutes

May not be the answer your looking for, but will work for now
Unless we can find an answer to this

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Offline Deedle

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« Reply #4 on: August 15, 2006, 01:05:34 AM »
Thanks for your reply and your help!
   The screensaver she is using is the scrolling marquee that comes with win 2000 and is set to come on after 30 minutes. She works on this pc as well as a laptop supplied by her company and goes back and forth all day. So her pc is often idle for awhile in between uses. I will try what you suggested, but maybe idling the monitor after 30 minutes and turning off the screensaver. We'll see what that does. Thanks !!

Offline guestolo

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« Reply #5 on: August 15, 2006, 01:09:08 AM »
Give it a try, my preference is turn off monitor after 10 minutes
Sometimes I'm back and forth with a few of my PC's as well
It just shuts the monitor down, you shouldn't lose any data
But use whatever you like
It is a Personal computer, hee hee
« Last Edit: August 15, 2006, 01:10:02 AM by guestolo »

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