Ok it happened again. My computers cpu is at 100%

[Pureblood]

Ok my computers processor is at 100% again. I figered the thing that is hogging the processor is spoolsv.exe. It is at 98. Is it safe to terminate this process?

[Josetann]

Do what I do, if a process hits 100%, terminate it.  If the computer doesn't crash or reboot, then it's ok to kill that process.  If the computer DOES crash or reboot, then you probably shouldn't have.

[guestolo]

spoolsv.exe is related to your Printer
Print spooler service
Are you printing when this is happening?
Do you have items in queu waiting to be printed?

Do you have the latest drivers for your Printer installed?

[Pureblood]

No
No
And i think.
I terminated it any way. I looked it up on google and it  said that it was not neccery so i terminated it.

[guestolo]

Just as a double check
Can you go to your Windows control panel
Open the Printer and Faxes icon
Double click on your printer(s)

Any documents waiting to be printed?
If there is can you cancel the document

[Pureblood]

No no documents.

[guestolo]

Hey pureblood, can we just make sure that spoolsv.exe is running from the correct location
Just for curiousity
You will need spoolsv.exe to print, but sometimes it can be running from the wrong location
Can you create a .bat file please
Open Notepad (START>>>RUN>>>type in notepad)
Hit OK
Copy the contents of the CODE box, not including the word "code"
Paste it to the empty Notepad file
In Notepad click FILE>>SAVE AS
Change the Save as Type to All Files.
Name the file as find.bat

Save this file on the desktop

 

Code: [Select]

dir %Systemdrive%\spoolsv.exe /a h /s > files.txt
start notepad files.txt

Double click on find.bat
A command window open, it will appear it's doing nothing, but in a minute or so
a Text file will open
Can you copy>>paste back here the whole contents please

If it looks clean, remember, spoolsv.exe will run everytime you restart the computer
We can set Print Spooler to manual so it won't start on startup
Creat a couple small .bat files to start and stop the service
So you only have Print Spooler running when you need it too

What happens right now when you try and print?

When you looked in Printer and Faxes
Do you just have Add Printer and your default printer>>your Printer is set to default isn't it?
Or are there other icons also?
Such as PDF printer or Microsoft Image printer



Are you sharing your Printer with other computers in the household?
If so
In Printer and Faxes, if you click on File>>Server Properties
Driver tab, Is the only driver installed the one for your Printer?

[Pureblood]

OK here is the whole contents it ain't much though.
 Volume in drive C has no label.
 Volume Serial Number is BC5A-49E7

OK When i try to print it sometimes prints wirelessly then others it dont. Usually don't. It used to always print wirelessly but not anymore. Don't know what i did.

Here is a screen shot of what the printer and fax thing looks like. This will probably be easier then me describing it.


Yes i am sharing the printer.
There is three things listed there there so i will give you a screen shot so you can see for yourself.

Hope i gave you enough details.

[guestolo]

Can you go into Microsoft Image writer and ensure there are not documents in queue

Right click on each Printer and cancel any documents
Also check other computer in household to ensure there not trying to print to the Printer
Is this computer your using the computer the Printer is hooked too?

Do you have 2 HP printers by the same name?
I'm curious why there are 2 of them

[Pureblood]

There are no documents in eathier one.
I might of screwed when i installed them but one is installed on the family room and if it doesn't always print wirelessly i disconnect the printer from the destop and connect it to my laptop.

No the printer is not hooked to this computer

[guestolo]

Did you check the other computers to ensure there are no documents in queue?
I was more concerned about the Microsoft Office Document Image writer

Did you right click on it and ensure there are no documents in queue?

So are you saying that the HP printer in the Family Room selected as default printer is the only Printer?

[Pureblood]

yes i checked the other computer.
Yes i right click no documents in the que.
Yes the only printer i have.

[guestolo]

Is the other computer sharing the Printer in Printer and faxes?
Have you tried going into your computer>>Printer and faxes and set the Living room printer as default?

EDIT>>It is set as default, sorry

[Pureblood]

I clicked for it to share. Ok then i tried to print from my computer again wirelessly this is what has happened.

I terminated the process again now i have a print job waiting in que.


EDIT: also I can't access any files on my familyroom computer eaither but from the family room i can access files on this computer. Here is a pic of what comes up.

[guestolo]

Can you stop the spoolsv.exe process again
I want to check something

Open Notepad (START>>>RUN>>>type in notepad)
Hit OK
Copy the contents of the CODE box, not including the word "code"
Paste it to the empty Notepad file
In Notepad click FILE>>SAVE AS
Change the Save as Type to All Files.
Name the file as find.bat

Save this file on the desktop

 

Code: [Select]

@echo off
cd C:\WINDOWS\system32\spool\PRINTERS
dir /s /a > C:\find.txt
notepad C:\find.txt
del /q C:\find.txt

Double click on find.bat
a Text file will open
Can you copy>>paste back here the whole contents please

Edit
The family room computer may not be set up to share the folder

[Pureblood]

Volume in drive C has no label.
 Volume Serial Number is BC5A-49E7

 Directory of C:\WINDOWS\system32\spool\PRINTERS

10/21/2006  02:50 PM    <DIR>          .
10/21/2006  02:50 PM    <DIR>          ..
               0 File(s)              0 bytes

     Total Files Listed:
               0 File(s)              0 bytes
               2 Dir(s)  34,314,362,880 bytes free

[guestolo]

That looks ok, The computer isn't able to connect to the living room computer
So your trying to print and it can't find a printer
It seems as if you don't have File and print sharing set up properly on your computer

Do either of the computers have a software firewall installed, you could try temporarily disabling any firewalls and try accessing the folder/ printer again
Eliminate it from possibilites

Is the living room computer actually sharing that folder?
It should be as you see it, but just double check
Are you allowed permissions of the folder?
You can right click on it >>Properties >>Security>>permissions, you don't want full control
But you should have Read access

[Pureblood]

Before i fix that can you help me completely delete and reset my network.
I will give screen shots of everything you need.

[guestolo]

That is getting too involved
I think you just don't have things properly set up on your side or the living room side

Why do you want to completely delete the network
I'm not sure what your asking?
Remember, google is your friend

[Pureblood]

Ok never mind then. I think I can figure it out