Author Topic: computer locks up  (Read 3157 times)

Offline geb

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computer locks up
« Reply #20 on: April 07, 2007, 12:47:59 AM »
[quote name=\'guestolo\' post=\'310786\' date=\'Apr 6 2007, 11:18 PM\']So is that the whole exact error message you are getting???
Anything you may be missing?
Like a file relation?

I'll try to post back when I can, but I'm on a couple week holiday and  only have Internet access when I have wifi access[/quote]



Stop ox00000083 (oxc0000005, oxbf80808c, oxb886b8nc, ox00000000)

win32k.sys-address bf80808c base at bf800000, datestamp 4341dcff

That is the entire message

Offline geb

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« Reply #21 on: April 07, 2007, 12:58:26 AM »
[quote name=\'guestolo\' post=\'310786\' date=\'Apr 6 2007, 11:18 PM\']So is that the whole exact error message you are getting???
Anything you may be missing?
Like a file relation?

I'll try to post back when I can, but I'm on a couple week holiday and  only have Internet access when I have wifi access[/quote]


stop ox0000008e (oxc0000005, oxbf80808c, oxb886b81nc, ox00000000

win32k.sys- address bf80808c base at bf800000, date stamp 4341dcff

That's the whole message, thanks.

Offline guestolo

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computer locks up
« Reply #22 on: April 08, 2007, 11:59:15 PM »
Have you checked manufacturers website for all updated drivers for your computer
This includes video drivers

I would also check your Ram on your computer with memtest86

Here's the instructions
Go to the following link

http://www.memtest.org/
Select the Download - Pre-Compiled Bootable ISO (.zip)
Unzip the file and burn the ISO image file to CD

Reboot with the CD in the computer
Set bios to boot from CD first
Run the tests......

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline geb

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« Reply #23 on: April 13, 2007, 09:23:12 AM »
[quote name=\'guestolo\' post=\'311639\' date=\'Apr 8 2007, 10:59 PM\']Have you checked manufacturers website for all updated drivers for your computer
This includes video drivers

I would also check your Ram on your computer with memtest86

Here's the instructions
Go to the following link

http://www.memtest.org/
Select the Download - Pre-Compiled Bootable ISO (.zip)
Unzip the file and burn the ISO image file to CD

Reboot with the CD in the computer
Set bios to boot from CD first
Run the tests......[/quote]

I'm having trouble getting the computer to boot from the cd.  I burned the iso file to a cd.  I checked the bios setting and it is set to boot from the cd rw first, but it still just goes through the normal process of loading windows.   My computer was custom built but it has an AMD Athlon processor, is that the site I need to go to to get the drivers/

Thanks

Offline guestolo

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« Reply #24 on: April 18, 2007, 12:59:48 PM »
Did you unzip the file?
Did you burn it as an image file?
I suggest that you use a CDRW disk, if you have one, so you can just erase it if something goes wrong
 ensure that you finalize it

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline geb

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« Reply #25 on: April 30, 2007, 08:10:30 AM »
[quote name=\'guestolo\' post=\'316065\' date=\'Apr 18 2007, 11:59 AM\']Did you unzip the file?
Did you burn it as an image file?
I suggest that you use a CDRW disk, if you have one, so you can just erase it if something goes wrong
 ensure that you finalize it[/quote]


I have been away for the last week.  Thanks for your patience.

I did unzip the file, but don't know how to burn it as an image file.  I just copied it to a cdrw cd using the windows utility.

Thanks

Offline guestolo

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« Reply #26 on: April 30, 2007, 07:14:32 PM »
Can you download and install
[color=\"#0000FF\"]burnatonce[/color]
Start Burnatonce, put a blank CD into the drive
In burnatonce, select Setting>>Device Settings, this will show you the options
Ensure the speed of write is correct, you can lower it a bit to ensure a good burn
Afterwards, click on  FILE>>New Image
Navigate to Memtest86+-1.70.iso
and double click on it to Select it
Then click on the WRITE button again
Let it complete the burn process

Try starting the computer with the CD in
Let in run the complete 9 passes
Do you get any red errors?
« Last Edit: April 30, 2007, 07:17:34 PM by guestolo »

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Offline geb

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« Reply #27 on: May 01, 2007, 09:13:54 AM »
[quote name=\'guestolo\' post=\'321070\' date=\'Apr 30 2007, 06:14 PM\']Can you download and install
[color=\"#0000FF\"]burnatonce[/color]
Start Burnatonce, put a blank CD into the drive
In burnatonce, select Setting>>Device Settings, this will show you the options
Ensure the speed of write is correct, you can lower it a bit to ensure a good burn
Afterwards, click on  FILE>>New Image
Navigate to Memtest86+-1.70.iso
and double click on it to Select it
Then click on the WRITE button again
Let it complete the burn process

Try starting the computer with the CD in
Let in run the complete 9 passes
Do you get any red errors?[/quote]


I tried it 3 times.  Each time the computer crashed....beeping sound from the computer, no fan running anymore from the cpu, no screen input.  It seemed to crash on the 7th pass at least 2 of the times.

Thanks

Offline guestolo

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« Reply #28 on: May 01, 2007, 11:04:16 PM »
So when the test hits Pass 7 you run into troubles?
It sounds like Memory problems,  how many sticks of RAM do you have installed in this computer?
Can you trouble shoot it yourself?
I would opt to remove a stick, if you can, run the memtest again

Determine if one stick is the problem, again, I don't know your specs????

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline geb

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« Reply #29 on: May 02, 2007, 09:18:53 AM »
[quote name=\'guestolo\' post=\'321376\' date=\'May 1 2007, 10:04 PM\']So when the test hits Pass 7 you run into troubles?
It sounds like Memory problems,  how many sticks of RAM do you have installed in this computer?
Can you trouble shoot it yourself?
I would opt to remove a stick, if you can, run the memtest again

Determine if one stick is the problem, again, I don't know your specs????[/quote]


AMD sempiron 2600 cpu
msi kt4av motherboard
256 MB pc3200 memory
upgrade to 512 MB memory
80- gb hd
geoforce 4mx4000 64 mb video card
windows xp pro

It seems to do ok until pass 7
do the memory sticks just plug into the motherboard?

Offline guestolo

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« Reply #30 on: May 06, 2007, 11:19:45 AM »
So i take it that you have 2 sticks of 256 mb Ram in your computer

It is a fairly easy job removing Ram from computer, but you still have to be careful not to do damaga

Here's some guidelines
http://www.worldstart.com/tips/tips.php/1224

Take note: before getting your hand into the box, I like to touch the chassis first
The bare metal of the box

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Offline guestolo

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« Reply #31 on: June 09, 2007, 04:43:10 PM »
Problems appear resolved, I'll lock this topic

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