Author Topic: can't maintain internet connection  (Read 650 times)

Offline jaepilla

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can't maintain internet connection
« on: March 28, 2007, 04:24:25 AM »
hello I'm using a dell e310 computer aliong with comcast highspeed internet, its been fine for about a year but recently my computer won't maintain an internet connection, after speaking with the people at comcast they have verified that my modem is fine and the problem has to be with the cpu....now i can be on the internet from anywyere from 10-30 minutes and after sometime i basicsally just loose my connection, althought I regain the connection after restarting the cpu...does anyone know what could be causing this..or is there any other info i need to give? also I sometimes use limewire and when i am using any filesharing program it makes the internet connection stop even faster...

Offline lordlazer

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can't maintain internet connection
« Reply #1 on: March 28, 2007, 05:13:49 PM »
i dunno but id try talking to ppl at dell...u got a warranty???

Offline guestolo

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can't maintain internet connection
« Reply #2 on: March 29, 2007, 11:54:12 AM »
By chance, it could be a malware problem
Can I take a look at a log please
Download Hijackthis 1.99.1 from my signature below
SAVE it to your desktop

Double click on hijackthis_sfx.exe on desktop
Click the UNZIP button>>OK the prompt
This will self extract to C:\Program Files\HijackThis
Delete hijackthis_sfx.exe from desktop

Go to START>>RUN
Copy>>paste the following to the open field, then hit OK
%systemdrive%\Program Files\HijackThis
This will open the Hijackthis folder
RIGHT CLICK on Hijackthis.exe and select SEND TO>>Desktop (create shortcut)
You can now run Hijackthis.exe from the new shortcut placed on your desktop

Do a "SCAN and Save a Log file"
A log will open in Notepad
Copy and paste the WHOLE contents of the log  here

If it does appear to be malware related, I'll move this topic to the appropriate forum

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here