This is what you do, appeal the offenses, one at a time, say something like this.
"A few nights ago my friend slept over my house, well I fell asleep and he was still awake, he went through my closet and found the box I keep my recovery questions and info in so he got my account and started saying all this weird stuff. So I'm really sorry it won't happen again as he moved to Alaska."
Like that lol. And no I am not kidding it worked for me... well almost... it worked for 1 appeal then the others went kaplat....... so gl :]]