Author Topic: WINDOWS XP (Administrator Problems)  (Read 439 times)

Offline mansou

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WINDOWS XP (Administrator Problems)
« on: October 10, 2007, 10:57:16 AM »
http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/mad.gif\' class=\'bbc_emoticon\' alt=\':angry:\' /> I am the sole user of this computer and am named as the administrator.
However I am unable to download any free programmes from the internet because
I am denied access as not having the right status. This does not happen with
the Microsoft site as I get all the automatic updates and have just
downloaded Windows Defender without any problems. I searched for answers by checking my Security Status (normal) and tried opening a new User Account with Administrator authority (doesn't work). I'm stumped!

Can anyone suggest answers which don't involve altering the registry

Offline guestolo

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WINDOWS XP (Administrator Problems)
« Reply #1 on: October 10, 2007, 08:56:39 PM »
Can I have a closer look please, let's ensure it's not malware related
Download Hijackthis Installer from [color=\"#FF0000\"]HERE[/color]
For an alternate download location, you can try HERE
SAVE it to your desktop
Double click on HJTInstall.exe to run it
Choose Install

Hijackthis v2.0.2 will open

Under Main Menu, Select
Do a system scan and save a Log file
A log will open in Notepad
Copy and Paste the Whole log back here to the forum

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here