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Author Topic: Hijack Log-- Having Comp. Issues  (Read 1553 times)

Offline SahDu

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Hijack Log-- Having Comp. Issues
« on: November 21, 2007, 09:09:26 PM »
Hey there. I've been having some problems with my computer lately and was wondering if someone could take a look at my Hijack log. Much appreciated! Thanks!

Jeff

-------------------------------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 8:06:35 PM, on 11/21/2007
Platform: Windows Vista  (WinNT 6.00.1904)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Windows\OEM02Mon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Windows\system32\WerCon.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Softany\Monitor Control\MonitorControl.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
c:\program files\common files\installshield\updateservice\isuspm.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\Jeff\Desktop\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com/avcenter/fix_homepage
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe C:\Windows\system32\nvHotkey.dll,Start
O4 - HKLM\..\Run: [SigmatelSysTrayApp] C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [SetPoint] C:\Program Files\Logitech\SetPoint\SetPoint.EXE
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Softany Monitor Control] C:\Program Files\Softany\Monitor Control\MonitorControl.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MIC273~1\Office12\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O13 - Gopher Prefix:
O18 - Protocol: bw+0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: offline-8876480 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\Windows\system32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_2.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Remote Procedure Call (RPC) Net (Rpcnet) - Absolute Software Corp. - C:\Windows\System32\rpcnet.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 22995 bytes
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Hijack Log-- Having Comp. Issues
« Reply #1 on: November 21, 2007, 09:31:59 PM »
Quote
I've been having some problems with my computer lately

Can you explain what problems your having?
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Offline SahDu

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Hijack Log-- Having Comp. Issues
« Reply #2 on: November 21, 2007, 09:41:56 PM »
[quote name=\'guestolo\' post=\'407186\' date=\'Nov 21 2007, 08:31 PM\']Can you explain what problems your having?[/quote]


Ha. Yeah, that probably would have been a good idea huh? Well, I've had some longstanding issues with this computer. It is a Dell Inspiron 1720 with 2 HDs and 4 GB RAM, running Vista Ultimate. Every once in a while, I will shutdown/restart the computer and it will fail to restart. I will get to the loading screen with the Dell logo, but then the computer screen will go black and I will see the white cursor (the underscore) and this will just flash indefinitely. The only way to remedy this problem is to restart the computer multiple times (sometimes up to 15 times) until it works. Similarly, sometimes my computer will freeze on shutdown. It will get to the shutdown screen and never turn itself off (I must use the power button to actually get it to turn off.) The last longstanding problem I've had is that sometimes when I will close the screen, I will reopen it, yet the screen will never turn on. I am able to push buttons on the keyboard and hear noises that Vista makes when it is running normally (as in, the ding sound when you press a button when you have a error window open and you must click OK before you can do anything else...sorry I'm not sure if that made sense.) So, last night, my computer froze on shutdown and I used the power button to turn it off. I then attempted to restart the computer and everything seemed to be going alright, except after the screen with the Windows loading bar, the screen went black and a mouse appeared at the center of the screen. I was able to move the mouse, yet nothing else loaded. I was able to start in safe mode and contacted Dell regarding the problem. I attempted several things and went as far to run a scan on the hard drives to make sure everything was alright. At first, I was unable to do a System Restore because it said there were errors on the disk. I was at first unable to use CHKDSK because the OS was installed on the disk I wanted to use. After several attempts, I was able to run CHKDSK and eventually run System Restore. The computer was up and running after that, yet as soon as I closed the screen and came back to it later, I was unable to get my screen back. I shut down and restarted, where the computer again stalled at the black screen with the mouse. I had to again run a System Restore to a different date and that is where I am at right now. Any insight would be much appreciated! Thanks!!

Jeff
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Hijack Log-- Having Comp. Issues
« Reply #3 on: November 21, 2007, 10:30:52 PM »
This could be related to a driver or other software installed
Is Norton's still able to update?
Is it a trial or the full paid subscription?

Although this has nothing to do with gaming
You could try a clean boot of the machine and see if you still have problems
This is just for troubleshooting purposes

Clean boot, then reboot the machine a few times to see if you have any problems

http://support.microsoft.com/kb/331796
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Offline SahDu

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Hijack Log-- Having Comp. Issues
« Reply #4 on: November 22, 2007, 02:50:38 AM »
Clean boot seems to be working alright. Hopefully this is a good sign? Not sure about Norton. I believe that I have been getting errors about Norton working correctly though. Again, I appreciate the help!

Jeff
« Last Edit: November 22, 2007, 02:51:17 AM by SahDu »
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Hijack Log-- Having Comp. Issues
« Reply #5 on: November 22, 2007, 10:30:24 PM »
Quote
Clean boot seems to be working alright.

Remember, this is just for troubleshooting purposes
Take note of the instructions on the link I posted earlier
Look at STEP 4 of the link I supplied
Enable half of the startup items, does the problems return?

If not, reenable one at a time after that and see if the problem returns
You will have to narrow down the problem, don't forget you disabled some services also
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Offline SahDu

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Hijack Log-- Having Comp. Issues
« Reply #6 on: November 23, 2007, 03:09:56 AM »
After re-enabling all the applications on startup, everything seemed to be working fine. I was able to restart without a problem. I assume this could be due to the fact that I had done a System Restore the last time? Are there other things I should be checking? And any suggestions about my screen not coming back on, my computer taking 15 or so restarts to work, or my computer not shutting down? Hahaha. Thanks so much for your help guestolo. It is much appreciated.

Jeff
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Hijack Log-- Having Comp. Issues
« Reply #7 on: November 23, 2007, 08:18:32 AM »
Quote
After re-enabling all the applications on startup, everything seemed to be working fine. I was able to restart without a problem. I assume this could be due to the fact that I had done a System Restore the last time? Are there other things I should be checking?

I would just ensure that you keep your computer updated with latest drivers
Vista is stilll working out the kinks
Also ensure you check for software updates for programs installed

I'm not sure if I understand this however
Quote
Not sure about Norton. I believe that I have been getting errors about Norton working correctly though.
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Offline SahDu

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Hijack Log-- Having Comp. Issues
« Reply #8 on: November 23, 2007, 05:17:02 PM »
Here is the error I get when trying to start Norton:

"Auto-Protect experienced an unexpected error.
0x000003E8

Click here to go to Symantec Technical Support Knowledge Base...

3035,6"

And then my virus protection won't turn on. When I attempt to, it takes me to LiveUpdate. Then, I update and try to turn it on again and it just takes be back to the LiveUpdate screen. I have restarted since updating and still no change. Suggestions? Thanks again!

Jeff
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Hijack Log-- Having Comp. Issues
« Reply #9 on: November 23, 2007, 07:47:56 PM »
Take a look at this link, it does seem related
Personally, I would opt to rid yourself of Symantec's and go with a free different solution
This is your choice
I asked about Symantec's earlier, many times it comes preinstalled on a system as a way to have a user to purchase the product
after 3-6 months, is this your case?

http://service1.symantec.com/SUPPORT/nav.n....nsf&view=0
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Offline SahDu

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Hijack Log-- Having Comp. Issues
« Reply #10 on: November 23, 2007, 07:52:47 PM »
Correct...came preinstalled on the system.

Jeff
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Hijack Log-- Having Comp. Issues
« Reply #11 on: November 23, 2007, 08:00:12 PM »
Why not try the following
Uninstall products you didn't pay for from Symantec's (Nortons) from Add/remove programs
This includes, AV>>Live Update, etc...
Reboot the computer afterwards

Come back here
Update your version of Hijackthis
My normal response

=====================================================================
Download Hijackthis Installer from [color=\"#FF0000\"]HERE[/color]
For an alternate download location, you can try HERE
SAVE it to your desktop
Double click on HJTInstall.exe to run it
Choose Install

Hijackthis v2.0.2 will open

Under Main Menu, Select
Do a system scan and save a Log file
A log will open in Notepad
Copy and Paste the Whole log back here to the forum----It is all important!
----------------------------------------------------------------------------------------------------------------------------


Post back a fresh hijackthis log and let's see if there are any remnants left behind

Then we'll get you a new AV software
I'm not pointing fingers, but many users of Vista, and even XP have complained about problems with Symantecs AV software
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Offline SahDu

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Hijack Log-- Having Comp. Issues
« Reply #12 on: November 26, 2007, 04:13:44 AM »
Alright...This makes me nervous, but you have never lead me, nor anyone else astray before, so I'll go with it. I also need to make sure I get some sort of firewall on here too. Your help is much appreciated! Just so you know, I had the issue with the comp. not starting again earlier today. I was able to restore with no problem. It seems this always happens after I install the following program:

http://www.magiciso.com/tutorials/miso-mag...view.htm?=shext

Whether or not this is related I'm not sure. But I figured I'd mention it.

Here's my log. Thanks so much!

Jeff

-----------------------------------------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:13:27 AM, on 11/26/2007
Platform: Windows Vista  (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16546)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Windows\OEM02Mon.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_SL.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Softany\Monitor Control\MonitorControl.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\WerCon.exe
c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com/avcenter/fix_homepage
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [SigmatelSysTrayApp] C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [SetPoint] C:\Program Files\Logitech\SetPoint\SetPoint.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe C:\Windows\system32\nvHotkey.dll,Start
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Softany Monitor Control] C:\Program Files\Softany\Monitor Control\MonitorControl.exe
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MIC273~1\Office12\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O13 - Gopher Prefix:
O18 - Protocol: bw+0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: offline-8876480 - {51E73B4D-8256-4B11-AE62-D6CBFE739D2E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\Windows\system32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Remote Procedure Call (RPC) Net (Rpcnet) - Absolute Software Corp. - C:\Windows\System32\rpcnet.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 20773 bytes
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Offline guestolo

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Hijack Log-- Having Comp. Issues
« Reply #13 on: November 26, 2007, 11:49:17 PM »
Quote
It seems this always happens after I install the following program:

http://www.magiciso.com/tutorials/miso-mag...view.htm?=shext
You might want to of mentioned that before  http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/wink.gif\' class=\'bbc_emoticon\' alt=\';)\' />

Anyways, now that you have rid yourself of Nortons

Take a look at the following link for free AV + Firewall
http://www.thetechguide.com/forum/index.php?showtopic=15894
ONLY use one of each
Decide if you want to use the Firewall built into Vista
Or try a free one instead, Ensure it is Vista compatible
ALL have a free version
« Last Edit: November 26, 2007, 11:49:40 PM by guestolo »
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Offline SahDu

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Hijack Log-- Having Comp. Issues
« Reply #14 on: November 27, 2007, 12:03:13 AM »
Yeah...I didnt realize this was occurring until this last time it happened. May I ask for your suggestions on which of the AV/Firewalls to download? Should I stick with Windows? In addition, is there any reason that the MagicISO installation should have caused an issue? Does my Hijack log seem to look alright otherwise? Sorry for all the questions, I just know that you know what you're talking about  http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/wink.gif\' class=\'bbc_emoticon\' alt=\';)\' /> Thanks so much for all your help!

Jeff
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Hijack Log-- Having Comp. Issues
« Reply #15 on: November 28, 2007, 10:33:45 AM »
Windows firewall is fine for filtering inbound traffic
It's adequate

Did you install an AV?
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Offline SahDu

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Hijack Log-- Having Comp. Issues
« Reply #16 on: November 29, 2007, 03:49:07 AM »
I'm installing Avast as we speak. I'm still nervous about not being able to start/shutdown my comp. Anything I can do for that? I really do appreciate all the help!

Jeff
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Offline guestolo

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Hijack Log-- Having Comp. Issues
« Reply #17 on: November 29, 2007, 10:32:20 PM »
Quote
I'm installing Avast as we speak. I'm still nervous about not being able to start/shutdown my comp. Anything I can do for that? I really do appreciate all the help!

What start/shutdown problem?
Post a fresh hijackthis log After you have ran an updated scan with Avast
Be more specific about your problems please
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Offline SahDu

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Hijack Log-- Having Comp. Issues
« Reply #18 on: November 30, 2007, 10:20:40 PM »
Sorry, I was referring to my shutdown/startup problem mentioned in my third or so post:

Yeah, that probably would have been a good idea huh? Well, I've had some longstanding issues with this computer. It is a Dell Inspiron 1720 with 2 HDs and 4 GB RAM, running Vista Ultimate. Every once in a while, I will shutdown/restart the computer and it will fail to restart. I will get to the loading screen with the Dell logo, but then the computer screen will go black and I will see the white cursor (the underscore) and this will just flash indefinitely. The only way to remedy this problem is to restart the computer multiple times (sometimes up to 15 times) until it works. Similarly, sometimes my computer will freeze on shutdown. It will get to the shutdown screen and never turn itself off (I must use the power button to actually get it to turn off.) The last longstanding problem I've had is that sometimes when I will close the screen, I will reopen it, yet the screen will never turn on. I am able to push buttons on the keyboard and hear noises that Vista makes when it is running normally (as in, the ding sound when you press a button when you have a error window open and you must click OK before you can do anything else...sorry I'm not sure if that made sense.)

I'm on my way out, so I can't post a Hijack log now; however I'll do so later tonight. Thanks for the help!

Jeff
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Hijack Log-- Having Comp. Issues
« Reply #19 on: December 04, 2007, 11:43:39 PM »
Any suggestions? How did my Hijack look? Thanks!!

Jeff
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