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Offline rmccabe

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Slow Load
« on: March 09, 2008, 04:39:42 PM »
Hello here is HJ Log.  Computer works but I have to continue to click on IE icon to get th screen to come up.  Any help would be great.
 
Thanks Rob

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:48:42 PM, on 3/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\hphmon06.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCMTR.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\AGRSMMSG.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\NAVW32.exe
C:\Documents and Settings\HP_Owner\Desktop\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [EPSON PictureMate PM 260] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICGA.EXE /FU "C:\WINDOWS\TEMP\E_S70.tmp" /EF "HKCU"
O4 - S-1-5-18 Startup: PowerReg Scheduler.exe (User 'SYSTEM')
O4 - S-1-5-18 Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: PowerReg Scheduler.exe (User 'Default user')
O4 - .DEFAULT Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe (User 'Default user')
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ControlInstaller Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.Email Removed.com/mail/w2/pr02/resources/MSNPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1160807674250
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab56649.cab
O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://ak.imgag.com/imgag/cp/install/AxCtp2.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{DC7710B9-AFBE-4B40-9BDF-6719FB07ED47}: NameServer = 209.112.128.2 204.17.139.2
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Belkin 54g Wireless USB Network Adapter (Belkin 54g Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 11445 bytes
Logged

Offline guestolo

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Slow Load
« Reply #1 on: March 09, 2008, 04:52:59 PM »
Download [color=\"#008000\"]Deckard's System Scanner (dss.exe)[/color] to your desktop.
Close all applications and windows.

If possible, right click on Norton's icon by the clock and temporarily disable it's Autoprotect feature
In newer versions, I believe the instructions are
double-click the Norton AntiVirus Auto-Protect icon.
From the Norton AntiVirus window, click Options, and then click Norton AntiVirus.

From the Norton AntiVirus Options dialog box, under System, Highlight Auto-Protect
Under How to stay protected, click to clear Turn Auto-Protect on (recommended).
Click OK.

From the Norton AntiVirus dialog box, from the Select the duration drop-down menu and click OK.

Could you ensure you open your taskmanager (Right click bottom taskbar and select Task Manager)
open the Processes tab
Select and end process on each instance of iexplore.exe


Double-click on dss.exe to run it and follow the prompts.
When the scan is complete, two text files will open; main.txt, which will be maximized and extra.txt, which will be minimized.

Post back just the Whole contents of Main.txt and Extra.txt
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Offline rmccabe

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Slow Load
« Reply #2 on: March 09, 2008, 05:36:48 PM »
I did as you requested with norton & had 4 IE in task manager Heres the results of Deckard's.

Thanks Rob

Deckard's System Scanner v20071014.68
Run by HP_Owner on 2008-03-09 14:41:30
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
37: 2008-03-09 22:41:40 UTC - RP153 - Deckard's System Scanner Restore Point
36: 2008-03-09 19:50:14 UTC - RP152 - System Checkpoint
35: 2008-02-07 06:33:58 UTC - RP151 - Installed Ad-Aware 2007
34: 2008-02-07 06:30:22 UTC - RP150 - Removed HP Deskjet Printer Preload
33: 2008-02-07 06:26:42 UTC - RP149 - Removed Ad-Aware 2007


-- First Restore Point --
1: 2007-12-13 08:20:31 UTC - RP117 - Software Distribution Service 3.0


Backed up registry hives.
Performed disk cleanup.

[color=\"red\"]Percentage of Memory in Use: 93% (more than 75%).[/color]
[color=\"red\"]Total Physical Memory: 504 MiB (512 MiB recommended).[/color]


-- HijackThis (run as HP_Owner.exe) --------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:44:37 PM, on 3/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\hphmon06.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCMTR.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\AGRSMMSG.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Documents and Settings\HP_Owner\Desktop\dss.exe
C:\Program Files\Common Files\Symantec Shared\COH\coh32.exe
C:\DOCUME~1\HP_Owner\Desktop\HP_Owner.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [EPSON PictureMate PM 260] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICGA.EXE /FU "C:\WINDOWS\TEMP\E_S70.tmp" /EF "HKCU"
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ControlInstaller Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.Email Removed.com/mail/w2/pr02/resources/MSNPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1160807674250
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab56649.cab
O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://ak.imgag.com/imgag/cp/install/AxCtp2.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{DC7710B9-AFBE-4B40-9BDF-6719FB07ED47}: NameServer = 209.112.128.2 204.17.139.2
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Belkin 54g Wireless USB Network Adapter (Belkin 54g Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 10888 bytes

-- HijackThis Fixed Entries (C:\DOCUME~1\HP_Owner\Desktop\backups\) ------------

backup-20080206-224442-447 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
backup-20080206-224442-667 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
backup-20080206-224442-812 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
backup-20080206-224442-842 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
backup-20080308-224957-184 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
backup-20080308-224957-236 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
backup-20080308-224957-421 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
backup-20080308-224957-736 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
backup-20080309-012135-875 O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R0 fasttx2k - c:\windows\system32\drivers\fasttx2k.sys <Not Verified; Promise Technology, Inc.; Promise FastTrak Series Driver>
R2 AegisP (AEGIS Protocol (IEEE 802.1x) v3.0.0.5) - c:\windows\system32\drivers\aegisp.sys <Not Verified; Meetinghouse Data Communications; AEGIS Client 3.0.0.6>
R3 AgereSoftModem (Agere Systems Soft Modem) - c:\windows\system32\drivers\agrsm.sys <Not Verified; Agere Systems; Agere SoftModem Driver>
R3 bkn50USB (Belkin 54Mbps Wireless USB Network Adapter) - c:\windows\system32\drivers\rt2500usb.sys <Not Verified; Ralink Technology Inc.; Ralink 802.11g Wireless USB Adapters>
R3 GTNDIS5 (GTNDIS5 NDIS Protocol Driver) - c:\windows\system32\gtndis5.sys <Not Verified; Printing Communications Assoc., Inc. (PCAUSA); PCAUSA Rawether for Windows>
R3 ialm - c:\windows\system32\drivers\ialmnt5.sys <Not Verified; Intel Corporation; Intel Graphics Accelerator Drivers for Windows NT®>

S3 BVRPMPR5 (BVRPMPR5 NDIS Protocol Driver) - c:\windows\system32\drivers\bvrpmpr5.sys <Not Verified; Avanquest Software; BVRPNDIS Rawether for Windows>
S3 PcdrNdisuio (PCDRNDISUIO Usermode I/O Protocol) - c:\windows\system32\drivers\pcdrndisuio.sys <Not Verified; Windows ® 2000 DDK provider; Windows ® 2000 DDK driver>
S3 SPCA506AV (USB Instant VCD) - c:\windows\system32\drivers\ca506av.sys <Not Verified; Sunplus Technology Co. LTD.; SPCA508A Camera Driver for PhotoBit Sensor>
S3 usbsermpt (Motorola USB Modem Driver for MPT) - c:\windows\system32\drivers\usbsermpt.sys <Not Verified; Microsoft Corporation; Microsoft® Windows ® 2000 Operating System>


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 Belkin 54g Wireless USB Network Adapter Service (Belkin 54g Wireless USB Network Adapter) - c:\program files\belkin\belkin wireless network utility\wlservice.exe
R2 EPSONStatusAgent2 (EPSON Printer Status Agent2) - c:\program files\common files\epson\ebapi\sagent2.exe <Not Verified; SEIKO EPSON CORPORATION; EPSON Bidirectional Printer>


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-03-09 00:54:01       628 --a------ C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - HP_Owner.job


-- Files created between 2008-02-09 and 2008-03-09 -----------------------------

2008-03-09 00:31:55         0 d-------- C:\Program Files\Windows Sidebar
2008-03-09 00:30:32         0 d-------- C:\Program Files\Norton Internet Security
2008-03-09 00:19:19         0 d-------- C:\WINDOWS\E80F62FF5D3C4A1984099721F2928206.TMP


-- Find3M Report ---------------------------------------------------------------

2008-03-09 14:44:13         0 d-------- C:\Program Files\Common Files\Symantec Shared
2008-03-09 12:14:17     54874 --a------ C:\logfile
2008-03-09 00:32:45         0 d-------- C:\Program Files\Symantec
2008-03-09 00:31:40         0 d-------- C:\Program Files\Common Files
2008-02-06 22:34:00         0 d-------- C:\Program Files\Lavasoft
2008-02-06 22:33:29         0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-01-28 22:43:53         0 d-------- C:\Program Files\2nd Story Software
2008-01-27 20:55:12      2548 --a------ C:\WINDOWS\unins000.dat
2008-01-27 20:47:15    691545 --a------ C:\WINDOWS\unins000.exe
2008-01-27 20:45:31         0 d-------- C:\Program Files\SpywareBlaster
2008-01-21 23:46:43         0 d-------- C:\Documents and Settings\HP_Owner\Application Data\AdobeUM
2008-01-16 16:10:21         0 d-------- C:\Program Files\Avanquest update
2008-01-16 16:09:57         0 d-------- C:\Program Files\Motorola Phone Tools
2008-01-16 16:08:03         0 d-------- C:\Program Files\Common Files\Motorola Shared
2008-01-16 16:07:40         0 d--h----- C:\Program Files\InstallShield Installation Information
2008-01-16 16:06:45         0 d-------- C:\Documents and Settings\HP_Owner\Application Data\InstallShield
2008-01-15 11:01:06         0 d-------- C:\Documents and Settings\HP_Owner\Application Data\FrostWire


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}]
02/06/2008 08:05 PM   349552   --a------   C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}]
03/09/2008 12:31 AM   116088   --a------   C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}"= C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll [02/06/2008 08:05 PM 349552]

[-HKEY_CLASSES_ROOT\CLSID\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar.1]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [01/23/2005 04:31 PM]
"HPBootOp"="C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [02/25/2005 10:34 PM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [09/01/2006 04:57 PM]
"Ink Monitor"="C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe" [12/07/2001 01:48 AM]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [05/08/2007 04:24 PM]
"KBD"="C:\HP\KBD\KBD.EXE" [02/02/2005 04:44 PM]
"HPHmon06"="C:\WINDOWS\system32\hphmon06.exe" [06/07/2004 05:42 PM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe" [09/07/2006 03:51 PM]
"CloneCDTray"="C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" [09/28/2006 11:21 AM]
"RegistryMechanic"="" []
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [01/25/2008 05:47 PM]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [02/06/2008 10:49 PM]
"KernelFaultCheck"="C:\WINDOWS\system32\dumprep 0 -k" []

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/03/2004 08:00 PM]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 03:24 PM]
"EPSON PictureMate PM 260"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICGA.exe" [03/16/2007 07:00 AM]

C:\Documents and Settings\HP_Owner\Start Menu\Programs\Startup\
PowerReg Scheduler.exe [4/28/2007 1:43:48 PM]
SpywareGuard.lnk - C:\Program Files\SpywareGuard\sgmain.exe [8/29/2003 8:05:35 PM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [9/23/2005 10:05:26 PM]
EPSON Status Monitor 3 Environment Check 2.lnk - C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE [9/24/2006 10:41:33 PM]
Kodak EasyShare software.lnk - C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2/20/2007 6:10:26 AM]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2/13/2001 1:01:04 AM]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{e29e2fbc-b976-11d9-bac2-806d6172696f}]
AutoRun\command- C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe protect.ed 480 480

*Newly Created Service* - COMHOST



-- End of Deckard's System Scanner: finished at 2008-03-09 14:45:58 ------------
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Offline guestolo

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Slow Load
« Reply #3 on: March 09, 2008, 05:45:52 PM »
You didn't post extra.txt
It may be minimized to the taskbar

If not, can you look in this folder for it
C:\Deckard\System Scanner

Can you also navigate to the following folder
C:\WINDOWS\E80F62FF5D3C4A1984099721F2928206.TMP
Are there any files in it?
« Last Edit: March 09, 2008, 05:47:10 PM by guestolo »
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Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here

Offline rmccabe

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« Reply #4 on: March 09, 2008, 05:55:52 PM »
opps. didn't see the other file.

found  WiseCustomCall.dll in the folder

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel® Pentium® 4 CPU 3.06GHz
Percentage of Memory in Use: 83%
Physical Memory (total/avail): 503.29 MiB / 84.37 MiB
Pagefile Memory (total/avail): 1227.61 MiB / 541 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1937.87 MiB

C: is Fixed (NTFS) - 178.27 GiB total, 61.95 GiB free.
D: is Fixed (FAT32) - 8.02 GiB total, 2.3 GiB free.
E: is CDROM (No Media)
G: is Removable (No Media)
H: is Removable (No Media)
I: is Removable (No Media)
J: is Removable (No Media)
K: is Removable (No Media)

\\.\PHYSICALDRIVE5 - EPSON SP 785EPX Storage

\\.\PHYSICALDRIVE0 - Maxtor 6L200M0 - 186.31 GiB - 2 partitions
  \PARTITION0 - Unknown - 8.03 GiB - D:
  \PARTITION1 (bootable) - Installable File System - 178.27 GiB - C:

\\.\PHYSICALDRIVE2 - Generic USB CF Reader USB Device

\\.\PHYSICALDRIVE4 - Generic USB MS Reader USB Device

\\.\PHYSICALDRIVE1 - Generic USB SD Reader USB Device

\\.\PHYSICALDRIVE3 - Generic USB SM Reader USB Device



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is disabled.

FirstRunDisabled is set.

FW: Norton Internet Security v15.5.0.23 (Symantec Corporation)
AV: Norton Internet Security v15.5.0.23 (Symantec Corporation) [color=\"RED\"]Disabled[/color]

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%ProgramFiles%\\iTunes\\iTunes.exe"="%ProgramFiles%\\iTunes\\iTunes.exe:*:enabled:iTunes"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\Updates from HP\\309731\\Program\\Updates from HP.exe"="C:\\Program Files\\Updates from HP\\309731\\Program\\Updates from HP.exe:*:Enabled:BackWeb for Pavilion"
"C:\\Program Files\\EarthLink TotalAccess\\TaskPanl.exe"="C:\\Program Files\\EarthLink TotalAccess\\TaskPanl.exe:*:Enabled:Earthlink"
"C:\\Documents and Settings\\HP_Owner\\Desktop\\internet tools\\programs\\FrostWire-4.10.0-3-Any-OS\\FrostWire\\FrostWire.exe"="C:\\Documents and Settings\\HP_Owner\\Desktop\\internet tools\\programs\\FrostWire-4.10.0-3-Any-OS\\FrostWire\\FrostWire.exe:*:Enabled:FrostWire"
"C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"="C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe:*:Enabled:EasyShare"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\HP_Owner\Application Data
CLASSPATH=.;C:\Program Files\Java\jre1.5.0_09\lib\ext\QTJava.zip
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=ROBANDBETH
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\HP_Owner
LOGONSERVER=\\ROBANDBETH
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;c:\Python22;C:\Program Files\PC-Doctor for Windows\;C:\Program Files\Common Files\Ulead Systems\MPEG;C:\Program Files\QuickTime\QTSystem\;;C:\PROGRA~1\COMMON~1\MUVEET~1\030625
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 4 Stepping 1, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0401
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\jre1.5.0_09\lib\ext\QTJava.zip
SESSIONNAME=Console
SonicCentral=c:\Program Files\Common Files\Sonic Shared\Sonic Central\
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\HP_Owner\LOCALS~1\Temp
TMP=C:\DOCUME~1\HP_Owner\LOCALS~1\Temp
USERDOMAIN=ROBANDBETH
USERNAME=HP_Owner
USERPROFILE=C:\Documents and Settings\HP_Owner
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

HP_Owner (admin)


-- Add/Remove Programs ---------------------------------------------------------

 --> "C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
 --> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
 --> c:\WINDOWS\system32\\MSIEXEC.EXE /x {075473F5-846A-448B-BCB3-104AA1760205}
 --> c:\WINDOWS\system32\\MSIEXEC.EXE /x {AB708C9B-97C8-4AC9-899B-DBF226AC9382}
 --> c:\WINDOWS\system32\\MSIEXEC.EXE /x {B12665F4-4E93-4AB4-B7FC-37053B524629}
 --> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
3DShanghai 1.00 --> "C:\Program Files\SilkJade\3DShanghai\unins000.exe"
Ad-Aware 2007 --> MsiExec.exe /I{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
Adobe Acrobat - Reader 6.0.2 Update --> MsiExec.exe /I{AC76BA86-0000-0000-0000-6028747ADE01}
Adobe Flash Player 9 ActiveX --> C:\WINDOWS\system32\Macromed\Flash\UninstFl.exe -q
Adobe Reader 6.0.1 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A00000000001}
Agere Systems PCI Soft Modem --> agrsmdel
AnyDVD --> "C:\Program Files\SlySoft\AnyDVD\AnyDVD-uninst.exe" /D="C:\Program Files\SlySoft\AnyDVD"
AppCore --> MsiExec.exe /I{EFB5B3B5-A280-4E25-BE1C-634EEFE32C1B}
Avanquest update --> C:\Program Files\InstallShield Installation Information\{76E41F43-59D2-4F30-BA42-9A762EE1E8DE}\setup.exe -runfromtemp -l0x0009 -removeonly
Belkin 54g USB Network Adapter --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\Belkin\Belkin Wireless Network Utility\setup.exe" -l0x9
Blasterball 2 Holidays from Hewlett-Packard Desktops (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\B41503CB-5FE0-47E0-87C1-47BA8E660BCC\Uninstall.exe"
Blasterball 2 Remix from Hewlett-Packard Desktops (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\B151D9AC-5E4E-4AD0-96C9-5A6C9EC23502\Uninstall.exe"
Bounce Symphony from Hewlett-Packard Desktops (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\D11F7128-8CBD-408B-8BF8-034604DEDD42\Uninstall.exe"
Camera Driver --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D1B3874F-3057-11D6-B2EA-0050BA18806B}\Setup.exe"
ccCommon --> MsiExec.exe /I{B24E05CC-46FF-4787-BBB8-5CD516AFB118}
CCScore --> MsiExec.exe /I{B4B44FE7-41FF-4DAD-8C0A-E406DDA72992}
CloneCD --> "C:\Program Files\SlySoft\CloneCD\ccd-uninst.exe" /D="C:\Program Files\SlySoft\CloneCD"
CloneDVD2 --> "C:\Program Files\Elaborate Bytes\CloneDVD2\CloneDVD2-uninst.exe" /D="C:\Program Files\Elaborate Bytes\CloneDVD2"
CloneDVDmobile --> "C:\Program Files\SlySoft\CloneDVDmobile\CloneDVDmobile-uninst.exe" /D="C:\Program Files\SlySoft\CloneDVDmobile"
Component Framework --> MsiExec.exe /I{31478BE1-CDE5-4753-A8B2-F6D4BC1FBE09}
Convert --> MsiExec.exe /X{23970E31-948B-466E-8376-1224D32FDF0C}
Digital Camera Media Studio demo 2.0 --> C:\PROGRA~1\MAKAYA~1\DIGITA~1\Setup.exe /remove /q0
Easy Internet Sign-up --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{8105684D-8CA6-440D-8F58-7E5FD67A499D} /l1033
Enhanced Multimedia Keyboard Solution --> C:\HP\KBD\Install.exe /u
EPSON Printer Software --> C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EPUPDATE.EXE /R
ESSCDBK --> MsiExec.exe /I{AE1FA02D-E6A4-4EA0-8E58-6483CAC016DD}
ESScore --> MsiExec.exe /I{9D8FEE90-0377-49A9-AEFB-525BDE549BA4}
ESSgui --> MsiExec.exe /I{91517631-A9F3-4B7C-B482-43E0068FD55A}
ESSini --> MsiExec.exe /I{8E92D746-CD9F-4B90-9668-42B74C14F765}
ESSPCD --> MsiExec.exe /I{14D4ED84-6A9A-45A0-96F6-1753768C3CB5}
ESSSONIC --> MsiExec.exe /I{073F22CE-9A5B-4A40-A604-C7270AC6BF34}
ESSTOOLS --> MsiExec.exe /I{8A502E38-29C9-49FA-BCFA-D727CA062589}
essvatgt --> MsiExec.exe /I{2D03B6F8-DF36-4980-B7B6-5B93D5BA3A8F}
eXplorist Wizard --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{92A40DC2-0ECD-4602-A79E-1DC53545C6EE}\setup.exe" -l0x9
FrostWire 4.13.1.6 BETA --> C:\Program Files\FrostWire\Uninstall.exe
Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar4.dll"
High Definition Audio Driver Package - KB835221 --> C:\WINDOWS\$NtUninstallKB835221WXP$\spuninst\spuninst.exe
HijackThis 2.0.2 --> "C:\DOCUME~1\HP_Owner\LOCALS~1\Temp\Temporary Directory 1 for HiJackThis.zip\HijackThis.exe" /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
HP Boot Optimizer --> MsiExec.exe /I{3BA95526-6AE0-4B87-A62D-17187EF565FC}
HP Image Zone 4.8.6 --> C:\Program Files\HP\Digital Imaging\uninstall\hpzscr01.exe -datfile hpqscr01.dat
HP Image Zone Plus 4.8.6 --> C:\Program Files\HP\Digital Imaging\{32498B7B-E1F3-4ad5-A23B-F26414E94BE0}\setup\hpzscr01.exe -datfile hpdscr01.dat
HP Organize --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D0122362-6333-4DE4-93F6-A5A2F3CC101A}\Setup.exe" UNINSTALL
HP Photosmart Cameras 4.5 --> C:\Program Files\HP\Digital Imaging\{ABA2B37F-AB88-486e-870A-52454A23FEE0}\setup\hpzscr01.exe -datfile hpiscr01.dat
HP PSC & OfficeJet 4.7 --> "C:\Program Files\HP\Digital Imaging\{342C7C88-D335-4bc2-8CF1-281857629CE2}\setup\hpzscr01.exe" -datfile hposcr05.dat
HP Update --> MsiExec.exe /X{25F6C900-C138-4888-A56C-91D3D063023A}
HPIZplus450 --> MsiExec.exe /X{0E484A60-A429-49A8-982C-D6475F1E80A9}
Ink Monitor --> C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe -U
Intel® Graphics Media Accelerator Driver --> RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx2ID PCI\VEN_8086&DEV_2782 PCI\VEN_8086&DEV_2582
IntelliMover Data Transfer Demo --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{14589F05-C658-4594-9429-D437BA688686}\Setup.exe" -l0x9
InterVideo WinDVD Player --> "C:\Program Files\InstallShield Installation Information\{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}\setup.exe" REMOVEALL
iTunes --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{BE20E2F5-1903-4AAE-B1AF-2046E586C925}
J2SE Runtime Environment 5.0 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150000}
J2SE Runtime Environment 5.0 Update 9 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150090}
K-Lite Codec Pack 2.81 Full --> "C:\Program Files\K-Lite Codec Pack\unins000.exe"
kgcbaby --> MsiExec.exe /I{E18B549C-5D15-45DA-8D8F-8FD2BD946344}
kgcbase --> MsiExec.exe /I{F22C222C-3CE2-4A4B-A83F-AF4681371ABE}
kgchday --> MsiExec.exe /I{11F3F858-4131-4FFA-A560-3FE282933B6E}
kgchlwn --> MsiExec.exe /I{03EDED24-8375-407D-A721-4643D9768BE1}
kgcinvt --> MsiExec.exe /I{9BD54685-1496-46A5-AB62-357CD140ED8B}
kgckids --> MsiExec.exe /I{693C08A7-9E76-43FF-B11E-9A58175474C4}
kgcmove --> MsiExec.exe /I{A1588373-1D86-4D44-86C9-78ABD190F9CC}
kgcvday --> MsiExec.exe /I{8A8664E1-84C8-4936-891C-BC1F07797549}
Kodak EasyShare software --> C:\Documents and Settings\All Users\Application Data\Kodak\EasyShareSetup\$SETUP_140002_4fa4fa\Setup.exe /APR-REMOVE
KSU --> MsiExec.exe /I{B997C2A0-4383-41BF-B76E-9B8B7ECFB267}
Lexibox Deluxe from Hewlett-Packard Desktops (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\E2A4EA31-80A1-4460-9510-631AF4D6A636\Uninstall.exe"
LiveUpdate (Symantec Corporation) --> MsiExec.exe /X{E80F62FF-5D3C-4A19-8409-9721F2928206}
LiveUpdate Notice (Symantec Corporation) --> MsiExec.exe /X{DBA4DB9D-EE51-4944-A419-98AB1F1249C8}
Mahjongg XP Championship 2006 Platinum Edition --> "C:\Program Files\Selectsoft\Mahjongg Platinum\uninstall.exe"
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5 --> "C:\WINDOWS\$NtUninstallWdf01005$\spuninst\spuninst.exe"
Microsoft Office Word Viewer 2003 --> MsiExec.exe /I{90850409-6000-11D3-8CFE-0150048383C9}
Microsoft Office XP Professional with FrontPage --> MsiExec.exe /I{90280409-6000-11D3-8CFE-0050048383C9}
Microsoft Plus! Dancer LE --> MsiExec.exe /X{1A103D70-5C9B-4E1A-B306-5106C68F9914}
Microsoft Plus! Digital Media Edition Installer --> MsiExec.exe /X{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}
Microsoft Plus! Photo Story 2 LE --> MsiExec.exe /X{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Visual C++ 2005 Redistributable --> MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Works --> MsiExec.exe /I{416D80BA-6F6D-4672-B7CF-F54DA2F80B44}
Motorola Driver Installation --> MsiExec.exe /I{3324A5DC-C7F6-430A-ACC8-F251CD8F4FC7}
Motorola Phone Tools --> C:\Program Files\InstallShield Installation Information\{BAD8CA9C-77C0-4663-B00B-A8D3B13C341B}\setup.exe -runfromtemp -l0x0009 -removeonly
muvee autoProducer 4.0 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FC10C922-52E9-4739-ACD0-EB0FF035EE7E}\setup.exe" -l0x9
netbrdg --> MsiExec.exe /I{56AB063D-1450-4BDE-9F0D-E9C693429C51}
Norton AntiVirus --> MsiExec.exe /X{77FFBA7E-0973-4F39-BBDB-AC2F537578D2}
Norton AntiVirus Help --> MsiExec.exe /I{E3EFA461-EB83-4C3B-9C47-2C1D58A01555}
Norton Confidential Core --> MsiExec.exe /I{55A6283C-638A-4EE0-B491-51118554BDA2}
Norton Internet Security --> MsiExec.exe /I{C1C185CA-C531-49F5-A6FA-B838405A049D}
Norton Internet Security (Symantec Corporation) --> "C:\Program Files\Common Files\Symantec Shared\SymSetup\{C1C185CA-C531-49F5-A6FA-B838405A049D}_15_5_0_23\Setup.exe" /X
Norton Protection Center --> MsiExec.exe /I{62120008-8E1E-4807-860D-A8B48F8552DB}
Notifier --> MsiExec.exe /I{0008546E-DF6E-4CC1-AFD0-2CB8E16C95A2}
OfotoXMI --> MsiExec.exe /I{B162D0A6-9A1D-4B7C-91A5-88FB48113C45}
Panda ActiveScan --> C:\WINDOWS\system32\ASUninst.exe Panda ActiveScan
PC-Doctor for Windows --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\1050\INTEL3~1\IDriver.exe /M{19C989C4-50AE-43A4-B06E-8C70FFFF852F} /l1033
PCDADDIN --> MsiExec.exe /I{65D85050-5610-4A91-A3B1-D5C744291AD4}
PCDHELP --> MsiExec.exe /I{C99DCDA4-7407-4F72-A77E-C81C551D0C4E}
Phoenix Assault from Hewlett-Packard Desktops (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\7CEF0F00-BA1B-4861-A102-38CC86CA622B\Uninstall.exe"
Photosmart 320,370,7400,8100,8400 Series --> C:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\setup\hpzscr01.exe -datfile hphscr01.dat
Polar Bowler from Hewlett-Packard Desktops (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\36317AE4-57EC-4F3E-B828-009A3DD96BE8\Uninstall.exe"
Polar Golfer from Hewlett-Packard Desktops (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\B2D3332F-EA2D-42B3-8E4A-F74D052BCBC1\Uninstall.exe"
PS2 --> C:\WINDOWS\system32\ps2.exe uninstall
Python 2.2 pywin32 extensions (build 203) --> "C:\Python22\Removepywin32.exe" -u "C:\Python22\pywin32-wininst.log"
Python 2.2.3 --> C:\Python22\UNWISE.EXE C:\Python22\INSTALL.LOG
QuickTime --> MsiExec.exe /I{F07B861C-72B9-40A4-8B1A-AAED4C06A7E8}
Registry Mechanic 6.0 --> "C:\Program Files\Registry Mechanic\unins000.exe"
Remove Microsoft Money 2005 installer --> c:\\hp\\bin\\cloaker.exe commands /ww /lw:c:\\hp\\bin\\ifc\\Money\\lg.ini /c c:\\hp\\bin\\cloaker.exe c:\\hp\\bin\\ifc\\uninst.cmd ar
Remove Quicken New User Edition installer --> c:\\hp\\bin\\cloaker.exe commands /ww /lw:c:\\hp\\bin\\ifc\\Quicken_NUE\\lg.ini /c c:\\hp\\bin\\cloaker.exe c:\\hp\\bin\\ifc\\uninst.cmd ar
Remove WeatherBug installer --> c:\\hp\\bin\\cloaker.exe commands /ww /lw:c:\\hp\\bin\\ifc\\WeatherBug\\lg.ini /c c:\\hp\\bin\\cloaker.exe c:\\hp\\bin\\ifc\\uninst.cmd ar
Security Update for Step By Step Interactive Training (KB898458) --> "C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
SFR --> MsiExec.exe /I{DB02F716-6275-42E9-B8D2-83BA2BF5100B}
SHASTA --> MsiExec.exe /I{605A4E39-613C-4A12-B56F-DEFBE6757237}
SKIN0001 --> MsiExec.exe /I{FDF9943A-3D5C-46B3-9679-586BD237DDEE}
SKINXSDK --> MsiExec.exe /I{F4A2E7CC-60CA-4AFA-B67F-AD5E58173C3F}
Sonic Express Labeler --> MsiExec.exe /I{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Sonic MyDVD Plus --> MsiExec.exe /I{21657574-BD54-48A2-9450-EB03B2C7FC29}
Sonic RecordNow Audio --> MsiExec.exe /I{AB708C9B-97C8-4AC9-899B-DBF226AC9382}
Sonic RecordNow Copy --> MsiExec.exe /I{B12665F4-4E93-4AB4-B7FC-37053B524629}
Sonic RecordNow Data --> MsiExec.exe /I{075473F5-846A-448B-BCB3-104AA1760205}
Sonic Update Manager --> MsiExec.exe /I{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
SPBBC 32bit --> MsiExec.exe /I{77772678-817F-4401-9301-ED1D01A8DA56}
Spybot - Search & Destroy --> "C:\Program Files\Spybot - Search & Destroy\unins001.exe"
Spybot - Search & Destroy 1.5.2.20 --> "C:\WINDOWS\unins000.exe"
SpywareGuard v2.2 --> "C:\Program Files\SpywareGuard\unins000.exe"
staticcr --> MsiExec.exe /I{8943CE61-53BD-475E-90E1-A580869E98A2}
Symantec KB-DocID:2003093015493306 --> MsiExec.exe /I{08C5815C-2C6E-44f8-8748-0E61BC9AFB68}
Symantec Real Time Storage Protection Component --> MsiExec.exe /I{D6E6FA4A-5445-4850-8365-CF216C1CBB7A}
Symantec Technical Support Web Controls --> MsiExec.exe /X{C4868E88-F5B5-4E45-9592-C7062BD97441}
SymNet --> MsiExec.exe /I{2DA85B02-13C0-4E6D-9A76-22E6B3DD0CB2}
TaxACT 2006 --> C:\PROGRA~1\2NDSTO~1\TAXACT~3\Unta06.exe C:\PROGRA~1\2NDSTO~1\TAXACT~3\Install.log
TaxACT 2007 --> C:\PROGRA~1\2NDSTO~1\TAXACT~4\Unta07.exe C:\PROGRA~1\2NDSTO~1\TAXACT~4\Install.log
tooltips --> MsiExec.exe /I{E79987F0-0E34-42CC-B8FF-6C860AEEB26A}
Ulead VideoStudio 7 SE VCD --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{757AD3D4-036B-42FA-B0A4-96BD6F4605A0}\setup.exe" -l0x9
Updates from HP --> C:\WINDOWS\BWUnin-6.3.2.62.exe -AppId 309731
USB Instant VideoCD --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6BAE05B5-0DB4-4152-B28E-529D55C1DD9F}\setup.exe"
VPRINTOL --> MsiExec.exe /I{999D43F4-9709-4887-9B1A-83EBB15A8370}
Windows Media Encoder 9 Series --> msiexec.exe /I {E38C00D0-A68B-4318-A8A6-F7D4B5B1DF0E}
Windows Media Encoder 9 Series --> MsiExec.exe /I{E38C00D0-A68B-4318-A8A6-F7D4B5B1DF0E}
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows Media Format SDK Hotfix - KB891122 --> "C:\WINDOWS\$NtUninstallKB891122$\spuninst\spuninst.exe"
WIRELESS --> MsiExec.exe /I{F9593CFB-D836-49BC-BFF1-0E669A411D9F}


-- Application Event Log -------------------------------------------------------

No Errors/Warnings found.


-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type38253 / Error
Event Submitted/Written: 03/09/2008 02:43:41 PM / 03/09/2008 02:43:47 PM
Event ID/Source: 7 / Disk
Event Description:
The device, \Device\Harddisk0\D, has a bad block.

Event Record #/Type38242 / Error
Event Submitted/Written: 03/09/2008 01:31:53 PM / 03/09/2008 01:31:58 PM
Event ID/Source: 7 / Disk
Event Description:
The device, \Device\Harddisk0\D, has a bad block.

Event Record #/Type38236 / Error
Event Submitted/Written: 03/09/2008 00:08:44 PM
Event ID/Source: 1003 / System Error
Event Description:
Error code 00000077, parameter1 c000009c, parameter2 c000009c, parameter3 00000000, parameter4 007c3000.

Event Record #/Type38216 / Error
Event Submitted/Written: 03/09/2008 00:07:56 PM
Event ID/Source: 7023 / Service Control Manager
Event Description:
The Help and Support service terminated with the following error:
%%126

Event Record #/Type38190 / Error
Event Submitted/Written: 03/09/2008 10:57:43 AM
Event ID/Source: 7023 / Service Control Manager
Event Description:
The Help and Support service terminated with the following error:
%%126



-- End of Deckard's System Scanner: finished at 2008-03-09 14:45:58 ------------
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Offline guestolo

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Slow Load
« Reply #5 on: March 09, 2008, 06:16:22 PM »
It doesn't look like anything malicious, but I see high memory useage
Can you do the following

Do a "System scan only" with Hijackthis and put a check next to these entries:

O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

After you have ticked the above entries, close All other open windows
Including this one
Leave Hijackthis open and click FIX CHECKED
OK the prompt and exit Hijackthis

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.
[color=\"blue\"]Updating Java:[/color]
  • Download the latest version of  Java Runtime Environment (JRE) 6 Update 5.
  • From that link scroll down to where it says "Java Runtime Environment (JRE) 6 Update 5".
  • Click the "Download" button to the right.
  • Click the Accept button>>the page will refresh
  • Click on the link to download Windows Offline Installation, Multi-language (15.18 MB) and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add or Remove Programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.

- Examples of older versions in Add or Remove Programs:
    * Java 2 Runtime Environment, SE v1.4.2
    * J2SE Runtime Environment 5.0
    * J2SE Runtime Environment 5.0 Update 2
In your case, remove
J2SE Runtime Environment 5.0
J2SE Runtime Environment 5.0 Update 9

  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u5-windows-i586-p.exe that you downloaded to install the newest version.
Try running IE again, does it load slowly?
If so, open task manager and end process on all instances of iexplore.exe again

Then with IE closed
restart it with no addons
START>>All Programs>>Accessories>>System Tools>>Internet Explorer (No Add-ons)

Does it load quicker?
Have you just updated Symantec's (Norton's) software?
What version is it?

Post back with a fresh hijackthis log
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Offline rmccabe

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Slow Load
« Reply #6 on: March 09, 2008, 07:18:14 PM »
hello did all that you asked but there was no IE in Programs, Acc, system tools on IE
IE did seem to load quicker this time.  
Yes I did just update my subscription to norton it is Norton Internet security 2008 version 15.5.0.23

HJT post
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:31:20 PM, on 3/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\hphmon06.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCMTR.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\AGRSMMSG.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\HP_Owner\Desktop\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [EPSON PictureMate PM 260] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICGA.EXE /FU "C:\WINDOWS\TEMP\E_S70.tmp" /EF "HKCU"
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ControlInstaller Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.Email Removed.com/mail/w2/pr02/resources/MSNPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1160807674250
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab56649.cab
O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://ak.imgag.com/imgag/cp/install/AxCtp2.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{DC7710B9-AFBE-4B40-9BDF-6719FB07ED47}: NameServer = 209.112.128.2 204.17.139.2
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Belkin 54g Wireless USB Network Adapter (Belkin 54g Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 10545 bytes
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Offline guestolo

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Slow Load
« Reply #7 on: March 09, 2008, 08:19:56 PM »
I just noticed that your running IE6 and not IE7
That's why you couldn't find IE7 with no Add-ons

See how it runs for a bit and post back in a day or so and keep me informed
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Offline rmccabe

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Slow Load
« Reply #8 on: March 09, 2008, 09:09:58 PM »
Will do, thanks.
should get more RAM and/or get rid of some programs running ?
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Offline guestolo

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Slow Load
« Reply #9 on: March 09, 2008, 09:36:23 PM »
I would definitely look into getting more RAM for the computer
I use to say 512mb minimum in XP

But programs such as Norton Internet Security can use much of that
Upping to at least 1 GB won't hurt
I don't know your exact make/model of computer

but if you need a hand finding exact Ram needed, post back that info

Here's additional info
http://users.telenet.be/bluepatchy/miekiem...owcomputer.html
« Last Edit: March 09, 2008, 09:37:39 PM by guestolo »
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Offline rmccabe

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Slow Load
« Reply #10 on: March 21, 2008, 12:24:43 AM »
Hello, I wanted to check back. I did get a 512mb RAM. Made switching from screen to screen alot faster.  I still have norton auto-protect off.  I wanted to shut down some items on start up that don't need to be running. I can't get into msconfig or help . It says windows cannot find msconfig or helpctr.exe.

here is hjl

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:39:55 PM, on 3/20/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\hphmon06.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCMTR.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\AGRSMMSG.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Documents and Settings\HP_Owner\Desktop\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [EPSON PictureMate PM 260] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICGA.EXE /FU "C:\WINDOWS\TEMP\E_S70.tmp" /EF "HKCU"
O4 - S-1-5-18 Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe (User 'Default user')
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ControlInstaller Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.Email Removed.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1160807674250
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn2/inst...ctDetection.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab56649.cab
O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://ak.imgag.com/imgag/cp/install/AxCtp2.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{DC7710B9-AFBE-4B40-9BDF-6719FB07ED47}: NameServer = 209.112.128.2 204.17.139.2
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Belkin 54g Wireless USB Network Adapter (Belkin 54g Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 9736 bytes


Any help would be great,
Thanks Rob
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« Reply #11 on: March 21, 2008, 12:19:06 PM »
Can you do the following
Download this file - Combofix.exe and save it ONLY to your desktop

Double click combofix.exe & follow the prompts.
When finished, it shall produce a log for you.
By default it will save a copy to C:\Combofix.txt
I'll need to see this log later
Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Post the log from Combofix
Reenable Autoprotect in Norton's
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Offline rmccabe

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« Reply #12 on: March 22, 2008, 03:22:50 AM »
here is the log.



ComboFix 08-03-21.2 - HP_Owner 2008-03-22  0:27:33.1 - NTFSx86
Microsoft Windows XP Home Edition  5.1.2600.2.1252.1.1033.18.614 [GMT -8:00]
Running from: C:\Documents and Settings\HP_Owner\Desktop\ComboFix.exe
 * Created a new restore point
.

(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.

D:\Autorun.inf

.
(((((((((((((((((((((((((   Files Created from 2008-02-22 to 2008-03-22  )))))))))))))))))))))))))))))))
.

2008-03-18 23:00 . 2008-03-18 23:00   <DIR>   d--------   C:\Documents and Settings\All Users\Application Data\TEMP
2008-03-10 22:30 . 2008-03-10 22:30   <DIR>   d--------   C:\Documents and Settings\HP_Owner\Application Data\Uniblue
2008-03-10 22:30 . 2008-03-10 22:30   <DIR>   d--------   C:\Documents and Settings\All Users\Application Data\Uniblue
2008-03-10 22:29 . 2008-03-10 22:29   <DIR>   d--------   C:\Program Files\Uniblue
2008-03-09 16:16 . 2008-02-22 02:33   69,632   --a------   C:\WINDOWS\system32\javacpl.cpl
2008-03-09 14:41 . 2008-03-09 14:41   <DIR>   d--------   C:\Deckard
2008-03-09 00:31 . 2008-03-09 00:31   <DIR>   d--------   C:\Program Files\Windows Sidebar
2008-03-09 00:30 . 2008-03-09 00:33   <DIR>   d--------   C:\Program Files\Norton Internet Security
2008-03-09 00:29 . 2008-03-09 00:32   123,952   --a------   C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2008-03-09 00:29 . 2008-03-09 00:32   60,800   --a------   C:\WINDOWS\system32\S32EVNT1.DLL
2008-03-09 00:29 . 2008-03-09 00:32   10,563   --a------   C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2008-03-09 00:29 . 2008-03-09 00:32   805   --a------   C:\WINDOWS\system32\drivers\SYMEVENT.INF
2008-03-09 00:19 . 2008-03-09 00:19   <DIR>   d--------   C:\WINDOWS\E80F62FF5D3C4A1984099721F2928206.TMP

.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-03-22 08:30   ---------   d-----w   C:\Program Files\Common Files\Symantec Shared
2008-03-19 07:03   ---------   d-----w   C:\Program Files\SpywareBlaster
2008-03-19 06:43   ---------   d-----w   C:\Program Files\Easy Internet signup
2008-03-19 01:55   ---------   d-----w   C:\Documents and Settings\HP_Owner\Application Data\AdobeUM
2008-03-12 03:39   ---------   d-----w   C:\Documents and Settings\All Users\Application Data\Symantec
2008-03-10 00:16   ---------   d-----w   C:\Program Files\Java
2008-03-09 08:32   ---------   d-----w   C:\Program Files\Symantec
2008-02-07 06:34   ---------   d-----w   C:\Program Files\Lavasoft
2008-02-07 06:33   ---------   d-----w   C:\Program Files\Common Files\Wise Installation Wizard
2008-02-06 21:43   579,464   ----a-w   C:\WINDOWS\system32\SymNeti.dll
2008-02-06 21:43   31,408   ----a-w   C:\WINDOWS\system32\drivers\SymIM.sys
2008-02-06 21:43   207,240   ----a-w   C:\WINDOWS\system32\SymRedir.dll
2008-02-06 21:43   13,021   ----a-w   C:\WINDOWS\system32\drivers\SymRedir.cat
2008-02-05 19:34   96,432   ----a-w   C:\WINDOWS\system32\drivers\symfw.sys
2008-02-05 19:34   41,008   ----a-w   C:\WINDOWS\system32\drivers\symndisv.sys
2008-02-05 19:34   38,576   ----a-w   C:\WINDOWS\system32\drivers\symids.sys
2008-02-05 19:34   37,424   ----a-w   C:\WINDOWS\system32\drivers\symndis.sys
2008-02-05 19:34   22,320   ----a-w   C:\WINDOWS\system32\drivers\symredrv.sys
2008-02-05 19:34   188,464   ----a-w   C:\WINDOWS\system32\drivers\symtdi.sys
2008-02-05 19:34   13,616   ----a-w   C:\WINDOWS\system32\drivers\symdns.sys
2008-02-05 19:34   1,612   ----a-w   C:\WINDOWS\system32\drivers\SymRedir.inf
2008-02-04 20:27   1,430   ----a-w   C:\WINDOWS\system32\drivers\srtspl.inf
2008-02-04 20:27   1,421   ----a-w   C:\WINDOWS\system32\drivers\srtspx.inf
2008-02-04 20:27   1,415   ----a-w   C:\WINDOWS\system32\drivers\srtsp.inf
2008-02-01 22:55   10,549   ----a-w   C:\WINDOWS\system32\drivers\srtspx.cat
2008-02-01 22:55   10,549   ----a-w   C:\WINDOWS\system32\drivers\srtspl.cat
2008-02-01 22:55   10,545   ----a-w   C:\WINDOWS\system32\drivers\srtsp.cat
2008-02-01 01:51   43,696   ----a-w   C:\WINDOWS\system32\drivers\srtspx.sys
2008-02-01 01:51   317,616   ----a-w   C:\WINDOWS\system32\drivers\srtspl.sys
2008-02-01 01:51   279,088   ----a-w   C:\WINDOWS\system32\drivers\srtsp.sys
2008-01-29 09:50   ---------   d-----w   C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-01-29 06:43   ---------   d-----w   C:\Program Files\2nd Story Software
2008-01-28 06:47   ---------   d-----w   C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-01-28 05:55   ---------   d-----w   C:\Program Files\Spybot - Search & Destroy
2008-01-28 04:47   691,545   ----a-w   C:\WINDOWS\unins000.exe
2007-06-14 06:43   7,404   ----a-w   C:\Documents and Settings\HP_Owner\Application Data\wklnhst.dat
2006-10-28 04:13   25,600   ----a-w   C:\Documents and Settings\HP_Owner\usbsermptxp.sys
2006-10-28 04:13   22,768   ----a-w   C:\Documents and Settings\HP_Owner\usbsermpt.sys
.

(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}]
2008-02-06 20:05   349552   --a------   C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}]
2008-03-09 00:31   116088   --a------   C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}"= "C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll" [2008-02-06 20:05 349552]

[HKEY_CLASSES_ROOT\clsid\{7febefe3-6b19-4349-98d2-ffb09d4b49ca}]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar.1]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}"= C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll [2008-02-06 20:05 349552]

[HKEY_CLASSES_ROOT\clsid\{7febefe3-6b19-4349-98d2-ffb09d4b49ca}]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar.1]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-03 20:00 15360]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 15:24 1694208]
"EPSON PictureMate PM 260"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICGA.exe" [2007-03-16 07:00 182272]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2005-01-23 16:31 126976]
"HPBootOp"="C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [2005-02-25 22:34 245760]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-09-01 16:57 282624]
"Ink Monitor"="C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe" [2001-12-07 01:48 258118]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 16:24 54840]
"KBD"="C:\HP\KBD\KBD.EXE" [2005-02-02 16:44 61440]
"HPHmon06"="C:\WINDOWS\system32\hphmon06.exe" [2004-06-07 17:42 659456]
"CloneCDTray"="C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" [2006-09-28 11:21 57344]
"RegistryMechanic"="" []
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2008-01-25 17:47 51048]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2008-02-06 22:49 718704]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 04:25 144784]

C:\Documents and Settings\HP_Owner\Start Menu\Programs\Startup\
SpywareGuard.lnk - C:\Program Files\SpywareGuard\sgmain.exe [2003-08-29 20:05:35 360448]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
EPSON Status Monitor 3 Environment Check 2.lnk - C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE [2006-09-24 22:41:33 135680]
Kodak EasyShare software.lnk - C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2007-02-20 06:10:26 282624]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=
"C:\\Documents and Settings\\HP_Owner\\Desktop\\internet tools\\programs\\FrostWire-4.10.0-3-Any-OS\\FrostWire\\FrostWire.exe"=
"C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=

R2 Belkin 54g Wireless USB Network Adapter Service;Belkin 54g Wireless USB Network Adapter;C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe [2004-03-29 16:08]
R2 LiveUpdate Notice;LiveUpdate Notice;"C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon []
R3 COH_Mon;COH_Mon;C:\WINDOWS\system32\Drivers\COH_Mon.sys [2008-01-12 18:32]
R3 EPUSBSTOR;EPSON USB Storage Driver;C:\WINDOWS\system32\DRIVERS\epusbsto.sys [2001-09-09 16:00]
R3 SymIMMP;SymIMMP;C:\WINDOWS\system32\DRIVERS\SymIM.sys [2008-02-06 13:43]
S3 bkn50USB;Belkin 54Mbps Wireless USB Network Adapter;C:\WINDOWS\system32\DRIVERS\rt2500usb.sys [2004-07-16 11:14]
S3 SPCA506AV;USB Instant VCD;C:\WINDOWS\system32\DRIVERS\CA506AV.SYS [2002-07-30 12:09]
S3 SymIM;Symantec Network Security Intermediate Filter Service;C:\WINDOWS\system32\DRIVERS\SymIM.sys [2008-02-06 13:43]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{e29e2fbc-b976-11d9-bac2-806d6172696f}]
\Shell\AutoRun\command - C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe protect.ed 480 480

*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder
"2008-03-11 04:43:37 C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - HP_Owner.job"
- C:\Program Files\Norton Internet Security\Norton AntiVirus\Navw32.exeh/TASK:
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-03-22 00:30:38
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-03-22  0:31:19
ComboFix-quarantined-files.txt  2008-03-22 08:31:10
.
2008-03-12 11:03:13   --- E O F ---
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Offline guestolo

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« Reply #13 on: March 22, 2008, 04:34:45 AM »
Can you do the following
Download and save to desktop
FileInfo.zip

Extract the contents so you have FileInfo.vbs on desktop

Double click on FileInfo.vbs to run it
In the first box type an asterik (Shift + 8 keys)>>> *
Then hit OK

Next box, copy and paste the file below

helpctr

Hit OK
When the results text file opens, copy>paste back here the whole contents

Do the same for the next filename

msconfig

NOTE: If you get a prompt from Norton's, allow this script to run, we're just collecting information

In addition to the above
Can you also do the following

Open Notepad (START>>>RUN>>>type in notepad)
Hit OK
Copy the contents of the CODE box, not including the word "code"
Paste it to the empty Notepad file
In Notepad click FILE>>SAVE AS
Change the Save as Type to All Files.
Name the file as files.bat

Save this file on the desktop
Code: [Select]
dir C:\WINDOWS\PCHealth\HelpCtr\Binaries /a h > files.txt notepad files.txtDouble click on files.bat, a text file should open with info
Copy>>paste back here the contents
Note: A file called files.txt will also be placed on desktop with the same info
« Last Edit: March 22, 2008, 04:42:20 AM by guestolo »
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Offline rmccabe

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« Reply #14 on: March 22, 2008, 11:14:01 AM »
here is the info.

d:\i386\helpctr.ex_
Version:
Created: 1/31/2006 10:24:58 PM
Modified: 8/3/2004 9:00:00 PM
Size: 265,726 bytes


c:\found.003\dir0000.chk\msconfig.exe
Version: 5.1.2600.2180
Created: 1/31/2006 9:25:20 PM
Modified: 8/3/2004 8:00:00 PM
Size: 158,208 bytes
Attributes: Archive

c:\windows\help\msconfig.chm
Version:
Created: 1/31/2006 9:25:20 PM
Modified: 8/3/2004 8:00:00 PM
Size: 17,240 bytes
Attributes: Archive

c:\windows\i386\msconfig.ch_
Version:
Created: 1/31/2006 10:52:40 PM
Modified: 8/3/2004 8:00:00 PM
Size: 9,591 bytes
Attributes: Archive

c:\windows\i386\msconfig.ex_
Version:
Created: 1/31/2006 10:52:40 PM
Modified: 8/3/2004 8:00:00 PM
Size: 59,137 bytes
Attributes: Archive

c:\windows\system32\dllcache\msconfig.exe
Version: 5.1.2600.2180
Created: 1/31/2006 9:25:20 PM
Modified: 8/3/2004 8:00:00 PM
Size: 158,208 bytes
Attributes: Archive

d:\i386\msconfig.ch_
Version:
Created: 1/31/2006 10:25:20 PM
Modified: 8/3/2004 9:00:00 PM
Size: 9,591 bytes
d:\i386\msconfig.ex_
Version:
Created: 1/31/2006 10:25:20 PM
Modified: 8/3/2004 9:00:00 PM
Size: 59,137 bytes

 Volume in drive C is HP_PAVILION
 Volume Serial Number is DCB3-A648

 Directory of C:\WINDOWS\PCHealth\HelpCtr\Binaries

10/27/2006  10:46 PM    <DIR>          .
10/27/2006  10:46 PM    <DIR>          ..
               0 File(s)              0 bytes

 Directory of C:\Documents and Settings\HP_Owner\Desktop


 Directory of C:\Documents and Settings\HP_Owner\Desktop


 Directory of C:\Documents and Settings\HP_Owner\Desktop

03/22/2008  08:27 AM                 0 files.txt
               1 File(s)              0 bytes
               0 Dir(s)  65,644,388,352 bytes free
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« Reply #15 on: March 22, 2008, 12:26:56 PM »
Can you manually navigate to this folder
C:\WINDOWS\PCHealth\HelpCtr\Binaries

Open it and ensure there are no files in it please

Edit>>Do you have your Windows XP cd handy?
« Last Edit: March 22, 2008, 12:37:53 PM by guestolo »
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Offline rmccabe

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« Reply #16 on: March 23, 2008, 01:05:50 AM »
there is nothing in that folder.

I have my HP Pavilion PC System Recovery Disks 11 of them, They say Microsoft Windows XP Home Edition Service pack 2.  I also have windows xp  pro service pack 2 disk from my other computer, probably will not work on this HP.  I also have a disk that is called HP Pavilion PC Supplemental Recovery Disk. This is used when the computer will not start up, it just goes into a loop and never gets to the blue screen.  I have never used the set of 11 disks, But HP sent them to me when I had problem under Warranty. then they found out they sent the wrong disk I was suppose to get the HP Pavilion PC Supplemental Recovery Disk.

Thanks Rob
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« Reply #17 on: March 23, 2008, 05:55:07 AM »
Quote
I also have windows xp pro service pack 2 disk from my other computer, probably will not work on this HP

It may work for what I want to try
Can you insert your copy of xp pro into the CDRom
If it autostarts, just exit it

Try the following
Download and save to desktop
Dial-a-fix-v0.60.0.24.zip

Extract the contents to it's own folder on your desktop

Open the extracted Dial-a-fix-v0.60.0.24 folder
Double click on Dial-a-fix.exe
In the window that opens, look for the TOOLS icon (The Hammer icon at the bottom)
and click on it to open it

In the next window Left click to Highlight Reinstall Help and Support Service
Then click on GO in the bottom left of the screen
Let it finish

When done, don't close the Window yet
Instead, this time highlight Reset Help and Support Service
Then click on GO
Let it finish then click on Close and Exit

Restart your computer
Check and see if Help and msconfig now work

Let me know how things are running also


NOTE:
If you are prompted about wrong XP Service pack 2 CD, just click on OK
At the "Copy files from:"
Type, or copy>paste this location

D:\i386
Then click OK
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Offline rmccabe

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« Reply #18 on: March 23, 2008, 05:03:31 PM »
Hello, I did as you said.  With xp pro Then run Dial-a-fix.  My msconfig is back but no help.  Never had to do anything with Copy files from: D:\i386.  I was never prompted.  I left the xp disk in while I restarted, Had the screen come up with a choice of xp disk or boot normal but it went away to fast to choose.  The computer seems to run good RAM made a big change, I think the only problem is IE, having to double or triple click on the icon to get IE opened up.  I have recieved a few times "A major problem has occurred and the computer must shut down (hard drive Error)" Thinking I may need a new Hard drive or A program to mark the bad sectors as unusable so the computer does'nt hang on a bad sector.  Hope this makes sense.

Thanks Rob
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Slow Load
« Reply #19 on: March 23, 2008, 09:30:53 PM »
As i mentioned ealier
Try the steps again with Dial-a-fix

do all the steps again with Dial-a-fix
This time DO NOT put your other XP cd into the drive

THIS TIME, when prompted for the CD

At the "Copy files from:"
Type, or copy>paste this location

D:\i386
Then click OK

follow the rest of the instructions, see if Help works afterwards
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