Author Topic: Need some help - my PC is shutting down  (Read 1500 times)

Offline guestolo

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Need some help - my PC is shutting down
« Reply #20 on: June 16, 2008, 04:38:17 PM »
Do you know what this file is related too?

C:\Programfiler\w2kpcl6ES3640mfp.exe

If your not sure, can you scan it at Virustotal please\

In addition, can you do the following
Please supply an uninstall list from Hijackthis
Open Hijackthis>>Open MISC TOOLS SECTION>>Open UNINSTALL MANAGER
Click the SAVE LIST... button
Save the list to your desktop then copy>>Paste back here the Whole contents

Let we'll just do some final steps and you should be good to go

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Offline Bokaj

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Need some help - my PC is shutting down
« Reply #21 on: June 17, 2008, 04:11:26 AM »
Good morning!

I don't know that file...sorry. Here's the link to Virustotal.

http://www.virustotal.com/analisis/a6943fc...e33c2b86bce0ad4


Here's the uninstall list from HJT:

ACDSee
Adobe Acrobat - Reader 6.0.2 Update
Adobe Acrobat and Reader 6.0.3 Update
Adobe Acrobat and Reader 6.0.4 Update
Adobe Acrobat and Reader 6.0.5 Update
Adobe Acrobat and Reader 6.0.6 Update
Adobe After Effects 7.0
Adobe Bridge 1.0
Adobe Common File Installer
Adobe ExtendScript Toolkit 1.0
Adobe Flash Player 9 ActiveX
Adobe Flash Player ActiveX
Adobe Help Center 2.0
Adobe Premiere Pro
Adobe Reader 6.0.1 - Norsk
Adobe Stock Photos 1.0
Adobe Type Manager Deluxe 4.1
Agere Systems AC'97 Modem
Apple Mobile Device Support
Apple Software Update
ATI Control Panel
ATI Display Driver
Canon Camera Support Core Library
Canon Camera Window for ZoomBrowser EX
Canon MovieEdit Task for ZoomBrowser EX
Canon PhotoRecord
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities PhotoStitch 3.1
Canon Utilities ZoomBrowser EX
CC_ccStart
ccCommon
CCleaner (remove only)
CleanUp!
Core FTP LE 1.3c
Creative Jukebox Driver
Creative MediaSource
HijackThis 2.0.2
HP Deskjet Preloaded Printer Drivers
HP Software Update
Image Grabber II
Indeo® XP Software
InterVideo WinDVD
iTunes
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 9
Java(tm) 6 Update 2
Java(tm) 6 Update 3
Java(tm) 6 Update 5
Java(tm) SE Runtime Environment 6 Update 1
K-Lite Mega Codec Pack 1.56
LiveReg (Symantec Corporation)
LiveUpdate 2.6 (Symantec Corporation)
Maxtor OneTouch
MediaJoin
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 1.1 Norwegian Language Pack
Microsoft Office Professional Edition 2003
Mozilla Firefox (2.0.0.14)
MSN-verktøylinjen
MSRedist
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MyFonts Order M729227
Nokia Connectivity Cable Driver
Nokia PC Suite
NOMAD Explorer
Norton AntiVirus 2004
Norton AntiVirus 2004 (Symantec Corporation)
Norton AntiVirus Parent MSI
Norton WMI Update
Oppdatering for Windows XP (KB894391)
Oppdatering for Windows XP (KB896727)
Oppdatering for Windows XP (KB898461)
Oppdatering for Windows XP (KB900485)
Oppdatering for Windows XP (KB910437)
Oppdatering for Windows XP (KB911280)
Oppdatering for Windows XP (KB916595)
Oppdatering for Windows XP (KB920872)
Oppdatering for Windows XP (KB922582)
Oppdatering for Windows XP (KB927891)
Oppdatering for Windows XP (KB929338)
Oppdatering for Windows XP (KB930916)
Oppdatering for Windows XP (KB931836)
Oppdatering for Windows XP (KB933360)
Oppdatering for Windows XP (KB936357)
Oppdatering for Windows XP (KB938828)
Oppdatering for Windows XP (KB942763)
Oppdatering for Windows XP (KB942840)
Oppdatering for Windows XP (KB946627)
PC Connectivity Solution
Pegasus Imaging's PICVideo 3
Photosmart 140,240,7200,7600,7700,7900 Series
QuickTime
QuickTime Alternative 1.81
RecordNow!
Sikkerhetsoppdatering for Windows Media Player (KB911564)  
Sikkerhetsoppdatering for Windows Media Player 6.4 (KB925398)
Sikkerhetsoppdatering for Windows Media Player 9 (KB911565)
Sikkerhetsoppdatering for Windows Media Player 9 (KB917734)
Sikkerhetsoppdatering for Windows Media Player 9 (KB936782)
Sikkerhetsoppdatering for Windows XP (KB883939)
Sikkerhetsoppdatering for Windows XP (KB890046)
Sikkerhetsoppdatering for Windows XP (KB893756)
Sikkerhetsoppdatering for Windows XP (KB896358)
Sikkerhetsoppdatering for Windows XP (KB896422)
Sikkerhetsoppdatering for Windows XP (KB896423)
Sikkerhetsoppdatering for Windows XP (KB896424)
Sikkerhetsoppdatering for Windows XP (KB896428)
Sikkerhetsoppdatering for Windows XP (KB896688)
Sikkerhetsoppdatering for Windows XP (KB899587)
Sikkerhetsoppdatering for Windows XP (KB899588)
Sikkerhetsoppdatering for Windows XP (KB899591)
Sikkerhetsoppdatering for Windows XP (KB900725)
Sikkerhetsoppdatering for Windows XP (KB901017)
Sikkerhetsoppdatering for Windows XP (KB901214)
Sikkerhetsoppdatering for Windows XP (KB902400)
Sikkerhetsoppdatering for Windows XP (KB903235)
Sikkerhetsoppdatering for Windows XP (KB904706)
Sikkerhetsoppdatering for Windows XP (KB905414)
Sikkerhetsoppdatering for Windows XP (KB905749)
Sikkerhetsoppdatering for Windows XP (KB905915)
Sikkerhetsoppdatering for Windows XP (KB908519)
Sikkerhetsoppdatering for Windows XP (KB908531)
Sikkerhetsoppdatering for Windows XP (KB911562)
Sikkerhetsoppdatering for Windows XP (KB911567)
Sikkerhetsoppdatering for Windows XP (KB911927)
Sikkerhetsoppdatering for Windows XP (KB912812)
Sikkerhetsoppdatering for Windows XP (KB912919)
Sikkerhetsoppdatering for Windows XP (KB913446)
Sikkerhetsoppdatering for Windows XP (KB913580)
Sikkerhetsoppdatering for Windows XP (KB914388)
Sikkerhetsoppdatering for Windows XP (KB914389)
Sikkerhetsoppdatering for Windows XP (KB916281)
Sikkerhetsoppdatering for Windows XP (KB917159)
Sikkerhetsoppdatering for Windows XP (KB917344)
Sikkerhetsoppdatering for Windows XP (KB917422)
Sikkerhetsoppdatering for Windows XP (KB917953)
Sikkerhetsoppdatering for Windows XP (KB918118)
Sikkerhetsoppdatering for Windows XP (KB918439)
Sikkerhetsoppdatering for Windows XP (KB918899)
Sikkerhetsoppdatering for Windows XP (KB919007)
Sikkerhetsoppdatering for Windows XP (KB920213)
Sikkerhetsoppdatering for Windows XP (KB920214)
Sikkerhetsoppdatering for Windows XP (KB920670)
Sikkerhetsoppdatering for Windows XP (KB920683)
Sikkerhetsoppdatering for Windows XP (KB920685)
Sikkerhetsoppdatering for Windows XP (KB921398)
Sikkerhetsoppdatering for Windows XP (KB921503)
Sikkerhetsoppdatering for Windows XP (KB921883)
Sikkerhetsoppdatering for Windows XP (KB922616)
Sikkerhetsoppdatering for Windows XP (KB922760)
Sikkerhetsoppdatering for Windows XP (KB922819)
Sikkerhetsoppdatering for Windows XP (KB923191)
Sikkerhetsoppdatering for Windows XP (KB923414)
Sikkerhetsoppdatering for Windows XP (KB923689)
Sikkerhetsoppdatering for Windows XP (KB923694)
Sikkerhetsoppdatering for Windows XP (KB923980)
Sikkerhetsoppdatering for Windows XP (KB924191)
Sikkerhetsoppdatering for Windows XP (KB924270)
Sikkerhetsoppdatering for Windows XP (KB924496)
Sikkerhetsoppdatering for Windows XP (KB924667)
Sikkerhetsoppdatering for Windows XP (KB925454)
Sikkerhetsoppdatering for Windows XP (KB925486)
Sikkerhetsoppdatering for Windows XP (KB925902)
Sikkerhetsoppdatering for Windows XP (KB926255)
Sikkerhetsoppdatering for Windows XP (KB926436)
Sikkerhetsoppdatering for Windows XP (KB927779)
Sikkerhetsoppdatering for Windows XP (KB927802)
Sikkerhetsoppdatering for Windows XP (KB928090)
Sikkerhetsoppdatering for Windows XP (KB928255)
Sikkerhetsoppdatering for Windows XP (KB928843)
Sikkerhetsoppdatering for Windows XP (KB929123)
Sikkerhetsoppdatering for Windows XP (KB929969)
Sikkerhetsoppdatering for Windows XP (KB930178)
Sikkerhetsoppdatering for Windows XP (KB931261)
Sikkerhetsoppdatering for Windows XP (KB931768)
Sikkerhetsoppdatering for Windows XP (KB931784)
Sikkerhetsoppdatering for Windows XP (KB932168)
Sikkerhetsoppdatering for Windows XP (KB933566)
Sikkerhetsoppdatering for Windows XP (KB933729)
Sikkerhetsoppdatering for Windows XP (KB935839)
Sikkerhetsoppdatering for Windows XP (KB935840)
Sikkerhetsoppdatering for Windows XP (KB936021)
Sikkerhetsoppdatering for Windows XP (KB937143)
Sikkerhetsoppdatering for Windows XP (KB938127)
Sikkerhetsoppdatering for Windows XP (KB938829)
Sikkerhetsoppdatering for Windows XP (KB939653)
Sikkerhetsoppdatering for Windows XP (KB941202)
Sikkerhetsoppdatering for Windows XP (KB941568)
Sikkerhetsoppdatering for Windows XP (KB941569)
Sikkerhetsoppdatering for Windows XP (KB941644)
Sikkerhetsoppdatering for Windows XP (KB941693)
Sikkerhetsoppdatering for Windows XP (KB942615)
Sikkerhetsoppdatering for Windows XP (KB943055)
Sikkerhetsoppdatering for Windows XP (KB943460)
Sikkerhetsoppdatering for Windows XP (KB943485)
Sikkerhetsoppdatering for Windows XP (KB944338)
Sikkerhetsoppdatering for Windows XP (KB944533)
Sikkerhetsoppdatering for Windows XP (KB944653)
Sikkerhetsoppdatering for Windows XP (KB945553)
Sikkerhetsoppdatering for Windows XP (KB946026)
Sikkerhetsoppdatering for Windows XP (KB947864)
Sikkerhetsoppdatering for Windows XP (KB948590)
Sikkerhetsoppdatering for Windows XP (KB948881)
Sikkerhetsoppdatering for Windows XP (KB950749)
Sikkerhetsoppdatering for Windows XP (KB950759)
Sikkerhetsoppdatering for Windows XP (KB950760)
Sikkerhetsoppdatering for Windows XP (KB950762)
Sikkerhetsoppdatering for Windows XP (KB951376)
Sikkerhetsoppdatering for Windows XP (KB951698)
Sonic DLA
Sonic Express Labeler
Sonic Update Manager
Sony Sound Forge 7.0
SoulSeek Client 156c
SoundMAX
Spybot - Search & Destroy
Spybot - Search & Destroy 1.5.2.20
Stickies 5.2a
Symantec Script Blocking Installer
Symantec Technical Support Web Controls
SymNet
Synaptics Pointing Device Driver
Syncrosoft's License Control
USB Storage Adapter FX (MXO)
Voxware Audio decoder 1.6
VUPlayer
Winamp (remove only)
Windows Driver Package - Nokia (WUDFRd) WPD  (11/03/2006 6.82.26.2)
Windows Driver Package - Nokia Modem  (11/03/2006 6.82.0.1)
Windows Installer 3.1 (KB893803)
Windows Media Format Runtime
Windows XP hurtigreparasjon - KB873333    
Windows XP hurtigreparasjon - KB873339
Windows XP hurtigreparasjon - KB885250
Windows XP hurtigreparasjon - KB885835
Windows XP hurtigreparasjon - KB885836
Windows XP hurtigreparasjon - KB886185
Windows XP hurtigreparasjon - KB887472
Windows XP hurtigreparasjon - KB887742
Windows XP hurtigreparasjon - KB888113
Windows XP hurtigreparasjon - KB888302
Windows XP hurtigreparasjon - KB890175
Windows XP hurtigreparasjon - KB890859
Windows XP hurtigreparasjon - KB890923
Windows XP hurtigreparasjon - KB891781
Windows XP hurtigreparasjon - KB893066
Windows XP hurtigreparasjon - KB893086
WinRAR archiver
Xerox Support Centre
Xvid 1.1.2 final uninstall
YV12 QuickTime Codec

Do you know if I can uninstall some of the old updates, or do everything need to be there?

Bokaj.

Offline guestolo

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Need some help - my PC is shutting down
« Reply #22 on: June 17, 2008, 08:46:01 AM »
Quote
Do you know if I can uninstall some of the old updates, or do everything need to be there?

I'm assuming your talking about Sun Java and adobe reader
Let's update those right now

Close down All browser windows
Access your Add and Remove programs

Remove all the following
Adobe Acrobat - Reader 6.0.2 Update
Adobe Acrobat and Reader 6.0.3 Update
Adobe Acrobat and Reader 6.0.4 Update
Adobe Acrobat and Reader 6.0.5 Update
Adobe Acrobat and Reader 6.0.6 Update
Adobe Reader 6.0.1 - Norsk

J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 9
Javaâ„¢ 6 Update 2
Javaâ„¢ 6 Update 3
Javaâ„¢ 6 Update 5
Javaâ„¢ SE Runtime Environment 6 Update 1


Reboot the computer only after you have the last one removed

Back in Windows
Update your Version of Adobe reader from this link
http://www.adobe.com/products/acrobat/read...llversions.html
Take notice, you may have the option of downloading the Google Toolbar
I would UNCHECK this option unless is something you prefer
Save the download to desktop then install

Afterwards
[color=\"blue\"]Updating Java:[/color]
  • Download the latest version of  Java Runtime Environment (JRE) 6.
  • Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 6".
  • Click the "Download" button to the right.
  • In the Window that opens, select Windows, , check the "agree" box and click Continue.
  • Click on the link to download Windows Offline Installation and save to your desktop.
  • Then from your desktop double-click on jre-6u6-windows-i586-p.exe that you downloaded to install the newest version.
I suggest that you add SpywareBlaster to your protection software
SpywareBlaster  by JavaCool  
    *Will block bad ActiveX Controls
    *Block Malevolent cookies in Internet Explorer and Firefox
    *Restrict actions of potentially dangerous sites in Internet Explorer
After installation, Check for updates
After updating, select "Protection Status" on the Left
Then select "Enable all Protection"
"Check for updates every couple of weeks"
after every update just simply click the "enable protection on all unprotected items"
or again, click on Protection Startus>>enable all protection
« Last Edit: June 17, 2008, 08:47:47 AM by guestolo »

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Offline Bokaj

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Need some help - my PC is shutting down
« Reply #23 on: June 17, 2008, 12:19:25 PM »
Everything is uninstalled and installed  http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\':)\' />

Should I uninstall Lavasofts Ad Aware SE and Spybot when I use SpywareBlaster?

Thanks for everything. The PC hasn't shut down since you started giving me
first aid. Great work!

Best regard's
Bokaj

Offline guestolo

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Need some help - my PC is shutting down
« Reply #24 on: June 17, 2008, 05:36:39 PM »
Quote
Should I uninstall Lavasofts Ad Aware SE and Spybot when I use SpywareBlaster?

I don't see Ad-Aware SE installed? What version is it?

As far as Spybot, I see that when you updated through the program updater
It didn't completely remove the old version, same thing happened to me

what I would suggest with Spybot
Uninstall both
Spybot - Search & Destroy
Spybot - Search & Destroy 1.5.2.20


One may prompt it's no longer installed and remove it from the list
Then redownload and install it from this link
http://fileforum.betanews.com/detail/Spybo...oy/1043809773/1

During installation, you will have to again uncheck TeaTimer if you don't want it running
After installing and updating
I would again Search for updates to ensure you have all of them
Then like SpywareBlaster, protection that doesn't run in the background
Use the Imumunization feature, once loaded, I choose to uncheck Global Hosts on the bottom, as I use another custom host file, your choice
Then click on Immunization again on the top green cross
Like with SpywareBlaster, check for updates every couple of weeks,
apply Immunization afterwards
Run a scan occasionally

Hope that helps  http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\':)\' />

P.S Pureblood just informed us that Firefox 3 is final
As in the following link
http://www.thetechguide.com/forum/index.php?showtopic=76353
If you choose to update right now, download the latest version
Close firefox, uninstall your version from Add and Remove programs, then install latest version
All bookmarks should be intact
Other languages link for Firefox is located here
http://www.mozilla.com/en-US/firefox/all.html
Give it time to load if it's busy with everyone updating
« Last Edit: June 17, 2008, 05:40:35 PM by guestolo »

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Offline PHPsell

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Need some help - my PC is shutting down
« Reply #25 on: June 18, 2008, 02:21:51 AM »
I used to get this :S There is a simple fix by following what they said, It does work and its great. I used to always get bluescreens, But for that one i took my laptop back and got another 1 LoL:)

Offline suns2remember

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Need some help - my PC is shutting down
« Reply #26 on: June 21, 2008, 04:24:04 AM »
I 've checked both forums here and Tech Guy, everything seem to be in order as far as the steps. Really awesome how each site can be as a help over the internet!

Offline guestolo

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Need some help - my PC is shutting down
« Reply #27 on: June 21, 2008, 12:18:08 PM »
As the original posters problems appear resolved
I'll lock this topic
Take care Bokaj  http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\':)\' />

Do you want to post your own logs from FRST?

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