Author Topic: Next computer problem  (Read 1719 times)

Offline pwag

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Next computer problem
« on: June 11, 2008, 09:30:34 PM »
Well, the problem with this PC (about 1.5 yrs old running Windows XP 2.80 GHz and .99GB of ram) is that it is running really slowly. We called our internet server and they suggested we plug our modem directly into the computer bypassing the router, which we have done -but the computer is as slow as ever. I have run a HijackThis scan and will attach the log to this post. Any ideas?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:30:59 PM, on 6/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Creative\Shared Files\CTDevSrv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\lxdjcoms.exe
C:\WINDOWS\system32\oodag.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\lg_fwupdate\fwupdate.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Analog Devices\SoundMAX\smax4.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Lexmark 1400 Series\lxdjamon.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\PROGRA~1\Druide\Antidote\Gestionnaire Antidote.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\PROGRA~1\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Ask Toolbar BHO - {F4D76F01-7896-458a-890F-E1F05C46069F} - C:\Program Files\AskPBar\bar\1.bin\ASKPBAR.DLL
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Ask Toolbar - {F4D76F09-7896-458a-890F-E1F05C46069F} - C:\Program Files\AskPBar\bar\1.bin\ASKPBAR.DLL
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [LGODDFU] "C:\Program Files\lg_fwupdate\fwupdate.exe" blrun
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SoundMax] "C:\Program Files\Analog Devices\SoundMAX\smax4.exe" /tray
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [lxdjmon.exe] "C:\Program Files\Lexmark 1400 Series\lxdjmon.exe"
O4 - HKLM\..\Run: [lxdjamon] "C:\Program Files\Lexmark 1400 Series\lxdjamon.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [Gestionnaire Antidote.exe] C:\PROGRA~1\Druide\Antidote\Gestionnaire Antidote.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-21-220523388-651377827-839522115-1003\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'Dale')
O4 - HKUS\S-1-5-21-220523388-651377827-839522115-1003\..\Run: [AROReminder] C:\Program Files\Advanced Registry Optimizer\aro.exe -rem (User 'Dale')
O4 - HKUS\S-1-5-21-220523388-651377827-839522115-1003\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe" (User 'Dale')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{B7372E93-2E39-4DD0-9F27-B948F33743EB}: NameServer = 216.113.192.4 216.113.192.3
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: CT Device Query service (CTDevice_Srv) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTDevSrv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: lxdjCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdjserv.exe
O23 - Service: lxdj_device -   - C:\WINDOWS\system32\lxdjcoms.exe
O23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\system32\oodag.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 9531 bytes
Thanks!

Offline guestolo

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Next computer problem
« Reply #1 on: June 12, 2008, 12:55:24 AM »
Hello again pwag
Can you let me know the following
How long have you noticed the slowdown on the computer?

Is it just the Internet, or the computer in general that's slow?
Any new programs installed lately right before the slowdown?

If the slowdowns are on just the Internet, how many computers do you have on this network
Any running File Sharing programs, such as Limewire, uTorrent, etc...
That may be running in the background that are using bandwidth?

Can you also do the following
Download [color=\"#008000\"]Deckard's System Scanner (dss.exe)[/color] to your desktop.
Close all applications and windows.
Double-click on dss.exe to run it and follow the prompts.
When the scan is complete, two text files will open; main.txt, which will be maximized and extra.txt, which will be minimized.

Post back just the Whole contents of Main.txt and Extra.txt
« Last Edit: June 12, 2008, 12:59:10 AM by guestolo »

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline pwag

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Next computer problem
« Reply #2 on: June 12, 2008, 02:09:59 AM »
[quote name=\'guestolo\' post=\'431373\' date=\'Jun 11 2008, 09:55 PM\']Hello again pwag
Can you let me know the following
How long have you noticed the slowdown on the computer?

Is it just the Internet, or the computer in general that's slow?
Any new programs installed lately right before the slowdown?

If the slowdowns are on just the Internet, how many computers do you have on this network
Any running File Sharing programs, such as Limewire, uTorrent, etc...
That may be running in the background that are using bandwidth?

Can you also do the following
Download [color=\"#008000\"]Deckard's System Scanner (dss.exe)[/color] to your desktop.
Close all applications and windows.
Double-click on dss.exe to run it and follow the prompts.
When the scan is complete, two text files will open; main.txt, which will be maximized and extra.txt, which will be minimized.

Post back just the Whole contents of Main.txt and Extra.txt[/quote]

Hello,
Thank you - I'll proceed and get back to you. As to the development of the problem, it seems to have progressed over time. I don't recall a specific download program of late, but there are three kids who use the system and although they are limited in their computer knowledge they may have downloaded something I'm not aware of. One was downloading some music recently. I'm not sure if that means a program is running in the background - you can see how little I know. Anyway, I'll run Deckard's scanner and let you know what happens.
p

Offline pwag

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« Reply #3 on: June 13, 2008, 11:30:25 AM »
[quote name=\'pwag\' post=\'431383\' date=\'Jun 11 2008, 11:09 PM\']Hello,
Thank you - I'll proceed and get back to you. As to the development of the problem, it seems to have progressed over time. I don't recall a specific download program of late, but there are three kids who use the system and although they are limited in their computer knowledge they may have downloaded something I'm not aware of. One was downloading some music recently. I'm not sure if that means a program is running in the background - you can see how little I know. Anyway, I'll run Deckard's scanner and let you know what happens.
p[/quote]
Ummm, if we close windows how do we get to the Deckard's program to scan the computer?

P.S. It is the whole computer that is slow, not just the internet. Also we do not have any file sharing programs such as limewire etc. My husband did install a few programs just before it got really slow -they are these free programs to scan for registry problems and improve the speed of the PC. The only one left on the computer, I think, is called Advanced Registry Optimzer.

Offline guestolo

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« Reply #4 on: June 13, 2008, 11:34:56 AM »
Ya, I'm not a great believer in a lot of these registry optimizers
Sometimes they can do more harm than good

Quote
if we close windows how do we get to the Deckard's program to scan the computer?
Simply close down any open windows you may have open, such as this browser window

Then double click on dss.exe, it will do the rest  http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\':)\' />
« Last Edit: June 13, 2008, 11:48:18 AM by guestolo »

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline pwag

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Next computer problem
« Reply #5 on: June 16, 2008, 10:10:15 PM »
[quote name=\'guestolo\' post=\'431570\' date=\'Jun 13 2008, 09:34 AM\']Ya, I'm not a great believer in a lot of these registry optimizers
Sometimes they can do more harm than good


Simply close down any open windows you may have open, such as this browser window

Then double click on dss.exe, it will do the rest  http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\':)\' />[/quote]
C:\Program Files\Lexmark 1400 Series\lxdjamon.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\Druide\Antidote\Gestionnaire Antidote.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Creative\Shared Files\CTDevSrv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\lxdjcoms.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\oodag.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\Patty\Desktop\dss.exe
C:\WINDOWS\system32\taskmgr.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Patty.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Ask Toolbar BHO - {F4D76F01-7896-458a-890F-E1F05C46069F} - C:\Program Files\AskPBar\bar\1.bin\ASKPBAR.DLL
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Ask Toolbar - {F4D76F09-7896-458a-890F-E1F05C46069F} - C:\Program Files\AskPBar\bar\1.bin\ASKPBAR.DLL
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [LGODDFU] "C:\Program Files\lg_fwupdate\fwupdate.exe" blrun
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SoundMax] "C:\Program Files\Analog Devices\SoundMAX\smax4.exe" /tray
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [lxdjmon.exe] "C:\Program Files\Lexmark 1400 Series\lxdjmon.exe"
O4 - HKLM\..\Run: [lxdjamon] "C:\Program Files\Lexmark 1400 Series\lxdjamon.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [Gestionnaire Antidote.exe] C:\PROGRA~1\Druide\Antidote\Gestionnaire Antidote.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{B7372E93-2E39-4DD0-9F27-B948F33743EB}: NameServer = 216.113.192.4 216.113.192.3
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: CT Device Query service (CTDevice_Srv) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTDevSrv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: lxdjCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdjserv.exe
O23 - Service: lxdj_device -   - C:\WINDOWS\system32\lxdjcoms.exe
O23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\system32\oodag.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 8886 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

All drivers whitelisted.


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 Apple Mobile Device - "c:\program files\common files\apple\mobile device support\bin\applemobiledeviceservice.exe" <Not Verified; Apple, Inc.; Apple Mobile Device Service>
R2 CTDevice_Srv (CT Device Query service) - c:\program files\creative\shared files\ctdevsrv.exe <Not Verified; Creative Technology Ltd; CTDevSrv Application>
R2 O&O Defrag - c:\windows\system32\oodag.exe <Not Verified; O&O Software GmbH; O&O Defrag>

S2 y8e9aei0u1midwo (Print Spooler Service) -


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-06-15 20:52:05       254 --a------ C:\WINDOWS\Tasks\Check Updates for Windows Live Toolbar.job
2008-06-13 17:15:00       388 --a------ C:\WINDOWS\Tasks\1-Click Maintenance.job
2008-06-13 03:30:00       424 --a------ C:\WINDOWS\Tasks\RegistryClear Scheduled Scan.job
2008-06-09 09:36:04       284 --a------ C:\WINDOWS\Tasks\AppleSoftwareUpdate.job


-- Files created between 2008-05-16 and 2008-06-16 -----------------------------

2008-06-14 20:17:26         0 d--h----- C:\$AVG8.VAULT$
2008-06-11 19:19:14         0 d-------- C:\Program Files\Trend Micro
2008-06-07 10:47:06         0 d-------- C:\WINDOWS\system32\drivers\Avg
2008-06-07 10:47:06         0 d-------- C:\Documents and Settings\Patty\Application Data\AVGTOOLBAR
2008-06-07 10:46:56         0 d-------- C:\Program Files\AVG
2008-06-07 10:46:55         0 d-------- C:\Documents and Settings\All Users\Application Data\avg8
2008-06-03 15:44:08         0 d-------- C:\Documents and Settings\Patty\Application Data\Sammsoft
2008-05-28 23:03:16         0 d-------- C:\Documents and Settings\Patty\Application Data\RegistryClear
2008-05-28 22:29:00         0 d-------- C:\Program Files\AskPBar
2008-05-19 08:32:35         0 d-------- C:\Documents and Settings\All Users\Application Data\Adobe
2008-05-19 08:32:25         0 d-------- C:\Program Files\Common Files\Adobe
2008-05-19 08:08:42         0 d--h----- C:\WINDOWS\system32\GroupPolicy


-- Find3M Report ---------------------------------------------------------------

2008-06-16 19:52:55         0 d-------- C:\Program Files\lg_fwupdate
2008-06-14 14:57:41         0 d-------- C:\Program Files\Lx_cats
2008-05-23 22:19:38         0 d-------- C:\Program Files\Apple Software Update
2008-05-21 18:27:28         0 d-------- C:\Program Files\Hasbro Interactive
2008-05-21 18:24:34         0 d-------- C:\Program Files\Pivot Stickfigure Animator
2008-05-19 08:32:25         0 d-------- C:\Program Files\Common Files
2008-05-10 22:25:52         0 d-------- C:\Program Files\Dreamcatcher
2008-05-10 15:26:42         0 d-------- C:\Program Files\The Complete National Geographic
2008-05-10 12:05:58         0 d-------- C:\Documents and Settings\Patty\Application Data\AdobeUM
2008-04-30 19:45:40         0 d-------- C:\Program Files\Creative
2008-04-30 19:45:06         0 d--h----- C:\Program Files\InstallShield Installation Information
2008-04-23 15:43:03         0 d-------- C:\Program Files\HP
2008-04-23 15:42:50         0 d-------- C:\Program Files\Hewlett-Packard
2008-04-21 11:58:55         0 d-------- C:\Program Files\Java
2008-04-16 20:03:10         0 d-------- C:\Program Files\Google
2008-04-05 20:19:48         0 --a----c- C:\WINDOWS\system32\Biport


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A057A204-BACC-4D26-9990-79A187E2698E}]
06/07/2008 10:47 AM    2050816    --a------    C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [09/20/2005 11:35 AM]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [09/20/2005 11:32 AM]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [09/20/2005 11:36 AM]
"SoundMAXPnP"="C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe" [10/14/2004 10:11 AM]
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [07/09/2001 11:50 AM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [02/22/2008 04:25 AM]
"SSBkgdUpdate"="C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [09/29/2003 05:00 PM]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [02/16/2005 05:15 PM]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [02/16/2005 05:15 PM]
"RemoteControl"="C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe" [11/02/2004 09:24 PM]
"InCD"="C:\Program Files\Ahead\InCD\InCD.exe" [03/13/2006 07:06 PM]
"LGODDFU"="C:\Program Files\lg_fwupdate\fwupdate.exe" [04/06/2007 12:33 PM]
"PaperPort PTD"="C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe" [04/14/2004 03:46 PM]
"IndexSearch"="C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe" [04/14/2004 04:04 PM]
"SoundMax"="C:\Program Files\Analog Devices\SoundMAX\smax4.exe" [09/23/2004 01:41 PM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [06/29/2007 06:24 AM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [09/07/2007 04:55 PM]
"lxdjmon.exe"="C:\Program Files\Lexmark 1400 Series\lxdjmon.exe" []
"lxdjamon"="C:\Program Files\Lexmark 1400 Series\lxdjamon.exe" [04/30/2007 01:19 PM]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [05/08/2007 04:24 PM]
"AVG8_TRAY"="C:\PROGRA~1\AVG\AVG8\avgtray.exe" [06/07/2008 10:46 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Gestionnaire Antidote.exe"="C:\PROGRA~1\Druide\Antidote\Gestionnaire Antidote.exe" [09/10/2006 09:49 PM]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [03/30/2006 04:45 PM]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [10/18/2006 08:05 PM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [4/23/2008 3:38:16 AM]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [11/4/2004 8:28:24 PM]
HP Image Zone Fast Start.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe [11/4/2004 8:50:52 PM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\cestdozq]
C:\WINDOWS\system32\cestdozq.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\emh]
C:\WINDOWS\system32\emh.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"SoundMAX"="C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Svchost  - NetSvcs
UxTuneUp




-- Hosts -----------------------------------------------------------------------

127.0.0.1    www.007guard.com
127.0.0.1    007guard.com
127.0.0.1    008i.com
127.0.0.1    www.008k.com
127.0.0.1    008k.com
127.0.0.1    www.00hq.com
127.0.0.1    00hq.com
127.0.0.1    010402.com
127.0.0.1    www.032439.com
127.0.0.1    032439.com

8027 more entries in hosts file.


-- End of Deckard's System Scanner: finished at 2008-06-16 20:09:22 ------------

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Professional (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel® Pentium® D CPU 2.80GHz
CPU 1: Intel® Pentium® D CPU 2.80GHz
Percentage of Memory in Use: 40%
Physical Memory (total/avail): 1015.23 MiB / 602.5 MiB
Pagefile Memory (total/avail): 2445.95 MiB / 2093.85 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1942.8 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 60 GiB total, 39.55 GiB free.
D: is Fixed (NTFS) - 89.04 GiB total, 82.83 GiB free.
E: is CDROM (CDFS)

\\.\PHYSICALDRIVE0 - ST3160811AS - 149.05 GiB - 2 partitions
  \PARTITION0 (bootable) - Installable File System - 60 GiB - C:
  \PARTITION1 - Extended w/Extended Int 13 - 89.04 GiB - D:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

FirstRunDisabled is set.

AV: AVG Anti-Virus Free v8.0 (AVG Technologies)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Lexmark 1400 Series\\app4r.exe"="C:\\Program Files\\Lexmark 1400 Series\\App4R.exe:*:Enabled:Printing Application"
"C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"="C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\\Program Files\\Windows Live\\Messenger\\livecall.exe"="C:\\Program Files\\Windows Live\\Messenger\\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Skype\\Phone\\Skype.exe"="C:\\Program Files\\Skype\\Phone\\Skype.exe:*:Enabled:Skype"
"C:\\Program Files\\EA GAMES\\The Battle for Middle-earth (tm)\\game.dat"="C:\\Program Files\\EA GAMES\\The Battle for Middle-earth (tm)\\game.dat:*:Enabled:The Battle for Middle-earth (tm)"
"C:\\Program Files\\EA GAMES\\The Battle for Middle-earth (tm)\\patchget.dat"="C:\\Program Files\\EA GAMES\\The Battle for Middle-earth (tm)\\patchget.dat:*:Enabled:patchgrabber"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\WINDOWS\\system32\\lxdjcoms.exe"="C:\\WINDOWS\\system32\\lxdjcoms.exe:*:Enabled:Lexmark Communications System"
"C:\\Program Files\\Lexmark 1400 Series\\lxdjamon.exe"="C:\\Program Files\\Lexmark 1400 Series\\lxdjamon.exe:*:Enabled:Lexmark Device Monitor"
"C:\\Program Files\\Lexmark 1400 Series\\App4R.exe"="C:\\Program Files\\Lexmark 1400 Series\\App4R.exe:*:Enabled:Printing Application"
"C:\\Documents and Settings\\Patty\\Local Settings\\Temp\\lxdj\\wireless\\ENGLISH\\lxdjwpss.exe"="C:\\Documents and Settings\\Patty\\Local Settings\\Temp\\lxdj\\wireless\\ENGLISH\\lxdjwpss.exe:*:Enabled: "
"C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"="C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\\Program Files\\Windows Live\\Messenger\\livecall.exe"="C:\\Program Files\\Windows Live\\Messenger\\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"
"C:\\Program Files\\Grisoft\\AVG7\\avginet.exe"="C:\\Program Files\\Grisoft\\AVG7\\avginet.exe:*:Enabled:avginet.exe"
"C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe:*:Enabled:avgamsvr.exe"
"C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe:*:Enabled:avgcc.exe"
"C:\\Program Files\\AVG\\AVG8\\avgupd.exe"="C:\\Program Files\\AVG\\AVG8\\avgupd.exe:*:Enabled:avgupd.exe"
"C:\\Program Files\\AVG\\AVG8\\avgemc.exe"="C:\\Program Files\\AVG\\AVG8\\avgemc.exe:*:Enabled:avgemc.exe"
"C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdjpswx.exe"="C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdjpswx.exe:*:Enabled: "
"C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdjjswx.exe"="C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdjjswx.exe:*:Enabled: "
"C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdjtime.exe"="C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdjtime.exe:*:Enabled: "


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Patty\Application Data
CLASSPATH=.;C:\Program Files\Java\jre1.6.0_02\lib\ext\QTJava.zip
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=NEWCOMPUTER
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Patty
LOGONSERVER=\\NEWCOMPUTER
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\QuickTime\QTSystem\;C:\PROGRA~1\Druide\Antidote
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 4 Stepping 7, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0407
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\jre1.6.0_02\lib\ext\QTJava.zip
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Patty\LOCALS~1\Temp
TMP=C:\DOCUME~1\Patty\LOCALS~1\Temp
USERDOMAIN=NEWCOMPUTER
USERNAME=Patty
USERPROFILE=C:\Documents and Settings\Patty
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Dale (admin)
Patty (admin)
Lauren (admin)
Colin (admin)
Rebecca (admin)
lolypop (admin)
stuff (new local, admin)
Administrator (new local, admin)
Guest (guest)


-- Add/Remove Programs ---------------------------------------------------------

 --> MsiExec.exe /I{8A42F680-2DD6-11D4-9A8C-0040F6982C20}
 --> MsiExec.exe /I{A2529672-574A-4A99-86A5-C1770A0E31FE}
 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1A99CB37-AEB0-492F-A85A-8A2536D22393}\setup.exe" -l0x9
 --> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Ad-Aware 2007 --> MsiExec.exe /I{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
Adobe Flash Player 9 ActiveX --> C:\WINDOWS\system32\Macromed\Flash\FlashUtil9c.exe -uninstallUnlock
Adobe Flash Player Plugin --> C:\WINDOWS\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Reader 7.1.0 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A71000000002}
Adobe Shockwave Player --> C:\WINDOWS\system32\Macromed\SHOCKW~1\UNWISE.EXE C:\WINDOWS\system32\Macromed\SHOCKW~1\Install.log
Antidote RX v2 --> MsiExec.exe /X{A474EA56-5DBD-4181-8230-806A4762EA7F}
Apple Mobile Device Support --> MsiExec.exe /I{3EBD3749-304E-4A4C-9575-C00E5F015217}
Apple Mobile Device Support --> MsiExec.exe /I{44734179-8A79-4DEE-BB08-73037F065543}
Apple Software Update --> MsiExec.exe /I{02DFF6B1-1654-411C-8D7B-FD6052EF016F}
Ask Toolbar --> rundll32 C:\PROGRA~1\AskPBar\bar\1.bin\AskPBar.dll,O
AVG Free 8.0 --> C:\Program Files\AVG\AVG8\setup.exe /UNINSTALL
Creative Media Lite --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1A99CB37-AEB0-492F-A85A-8A2536D22393}\setup.exe" -l0x9  /remove
Creative ZEN Stone Plus User's Guide --> "C:\Program Files\Creative\Creative ZEN Stone Plus\UGRemove.exe" /Product_Name:ZENStonePlusUG
DirectX Media Runtime 5.1 --> RunDll32 advpack.dll,LaunchINFSection C:\WINDOWS\INF\DXM51.INF,Uninstall.NT
Dragon NaturallySpeaking 9 --> MsiExec.exe /I{DDDD90B2-80F2-413A-8A8E-38C5076A7DBA}
DVD Solution --> "C:\Program Files\Uninstall_CDS.exe"
Foxit Reader --> C:\Program Files\Foxit Software\Foxit Reader\Uninstall.exe
GalleryPlayer Images --> C:\WINDOWS\GalleryPlayer Images Uninstaller.exe
Highlight Viewer (Windows Live Toolbar) --> MsiExec.exe /X{A5C4AD72-25FE-4899-B6DF-6D8DF63C93CF}
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
HP Image Zone 4.5 --> C:\Program Files\HP\Digital Imaging\uninstall\hpzscr01.exe -datfile hpqscr01.dat
HP Photosmart Cameras 4.5 --> C:\Program Files\HP\Digital Imaging\{78FD2974-C98B-4b84-9E9F-1AEE16AE0029}\setup\hpzscr01.exe -datfile hpiscr01.dat
HP Update --> MsiExec.exe /X{C8FD5BC1-92EF-4C15-92A9-F9AC7F61985F}
InCD --> C:\WINDOWS\NuNInst.exe /UNINSTALL
Intel® Extreme Graphics 2 Driver --> RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx PCI\VEN_8086&DEV_2572
Interactive User’s Guide --> MsiExec.exe /I{E786D4DB-EB0D-4474-ADC2-3C229BC17FCA}
InterActual Player --> C:\Program Files\InterActual\InterActual Player\inuninst.exe
iTunes --> MsiExec.exe /I{B8A204BC-7177-470E-BBDD-47256D05B325}
J2SE Runtime Environment 5.0 Update 10 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150100}
J2SE Runtime Environment 5.0 Update 11 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150110}
Java(tm) 6 Update 2 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160020}
Java(tm) 6 Update 3 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160030}
Java(tm) 6 Update 5 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160050}
Java(tm) SE Runtime Environment 6 Update 1 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160010}
K-Lite Codec Pack 2.80 Full --> "C:\Program Files\K-Lite Codec Pack\unins000.exe"
Lexmark 1400 Series --> C:\Program Files\Lexmark 1400 Series\Install\x86\Uninst.exe
Lexmark Toolbar --> regsvr32.exe /s /u "C:\Program Files\Lexmark Toolbar\toolband.dll"
LG ODD Auto Firmware Update --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6179550A-3E7C-499E-BCC9-9E8113E0A285}\setup.exe"
Map Button (Windows Live Toolbar) --> MsiExec.exe /X{7745B7A9-F323-4BB9-9811-01BF57A028DA}
Marvell Miniport Driver --> MsiExec.exe /X{C950420B-4182-49EA-850A-A6A2ABF06C6B}
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Office Professional Edition 2003 --> MsiExec.exe /I{90110409-6000-11D3-8CFE-0150048383C9}
Microsoft Office Word Viewer 2003 --> MsiExec.exe /I{90850409-6000-11D3-8CFE-0150048383C9}
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Visual C++ 2005 Redistributable --> MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Mozilla Firefox (2.0.0.14) --> C:\PROGRA~1\Mozilla Firefox\uninstall\helper.exe
O&O Defrag Professional Edition --> MsiExec.exe /I{53480370-6CA2-47EC-BC05-02B4B9271C31}
PaperPort --> MsiExec.exe /I{A17EABB6-D0C6-44E5-820C-72DC7F495064}
PowerDVD --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\setup.exe"  -uninstall
QuickTime --> MsiExec.exe /I{95A890AA-B3B1-44B6-9C18-A8F7AB3EE7FC}
Roll --> C:\WINDOWS\UniFish3.exe C:\Program Files\Hasbro Interactive\RollerCoaster Tycoon\RollerCoaster Tycoon.log
Security Update for CAPICOM (KB931906) --> MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Skype 3.0 --> "C:\Program Files\Skype\Phone\unins000.exe"
Skype Plugin Manager --> MsiExec.exe /I{3D5E5C0A-5B36-4F98-99A7-287F7DBDCE03}
Smart Menus (Windows Live Toolbar) --> MsiExec.exe /X{F084395C-40FB-4DB3-981C-B51E74E1E83D}
SoundMAX --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F0A37341-D692-11D4-A984-009027EC0A9C}\setup.exe" -l0x9  -removeonly
URGE --> MsiExec.exe /I{8BBF6DFD-0AD9-43A7-9FBD-BF065E3866AF}
VeggieTales Dance Dance Dance --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{813926AE-0B25-4E04-A01F-66B4587B94C2}\SETUP.EXE" -l0x9  -removeonly
Windows Live Favorites for Windows Live Toolbar --> MsiExec.exe /X{786C4AD1-DCBA-49A6-B0EF-B317A344BD66}
Windows Live installer --> MsiExec.exe /X{A7E4ECCA-4A8E-4258-8EC8-2DCCF5B11320}
Windows Live Messenger --> MsiExec.exe /X{508CE775-4BA4-4748-82DF-FE28DA9F03B0}
Windows Live Sign-in Assistant --> MsiExec.exe /I{AFA4E5FD-ED70-4D92-99D0-162FD56DC986}
Windows Live Toolbar --> "C:\Program Files\Windows Live Toolbar\UnInstall.exe" {D5A145FC-D00C-4F1A-9119-EB4D9D659750}
Windows Live Toolbar --> MsiExec.exe /X{D5A145FC-D00C-4F1A-9119-EB4D9D659750}
Windows Live Toolbar Extension (Windows Live Toolbar) --> MsiExec.exe /X{341201D4-4F61-4ADB-987E-9CCE4D83A58D}
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"


-- Application Event Log -------------------------------------------------------

Event Record #/Type25406 / Error
Event Submitted/Written: 06/15/2008 09:40:56 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application firefox.exe, version 1.8.20080.40413, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type25405 / Error
Event Submitted/Written: 06/15/2008 09:40:50 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application firefox.exe, version 1.8.20080.40413, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type25404 / Error
Event Submitted/Written: 06/15/2008 09:40:38 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application firefox.exe, version 1.8.20080.40413, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type25403 / Error
Event Submitted/Written: 06/15/2008 06:47:34 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application firefox.exe, version 1.8.20080.40413, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type25401 / Error
Event Submitted/Written: 06/15/2008 06:33:27 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application OUTLOOK.EXE, version 11.0.8206.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type49806 / Error
Event Submitted/Written: 06/16/2008 08:07:32 PM
Event ID/Source: 7016 / Service Control Manager
Event Description:
The BrSplService service has reported an invalid current state 0.

Event Record #/Type49803 / Error
Event Submitted/Written: 06/16/2008 07:54:15 PM
Event ID/Source: 29 / W32Time
Event Description:
The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 14 minutes.
NtpClient has no source of accurate time.

Event Record #/Type49802 / Error
Event Submitted/Written: 06/16/2008 07:54:15 PM
Event ID/Source: 17 / W32Time
Event Description:
Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)

Event Record #/Type49786 / Error
Event Submitted/Written: 06/16/2008 07:54:05 PM
Event ID/Source: 29 / W32Time
Event Description:
The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 14 minutes.
NtpClient has no source of accurate time.

Event Record #/Type49785 / Error
Event Submitted/Written: 06/16/2008 07:54:05 PM
Event ID/Source: 17 / W32Time
Event Description:
Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)



-- End of Deckard's System Scanner: finished at 2008-06-16 20:09:22 ------------

-Ok, there they both are (I hope). Let us know the next step (when you know).
Thanks!

Offline guestolo

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« Reply #6 on: June 16, 2008, 11:22:48 PM »
I really wish you wouldn't take so long to replay back, as there are problems in the last log
Nothing that we can fix however

Can you do the following
Download this file - Combofix.exe and save it ONLY to your desktop

Don't run it yet
Physically disconnect the internet cable connection to your computer
Temporarily disable AV and Firewall protections
Right click it's icon by the desktop and Exit
DO NOT let them interfere with the following

Double click on ComboFix.exe to run the program

Follow the prompts
normally this fix takes anywhere from 10 to 30 minutes
After reboot
 ComboFix will run again, then continue to create a log, this can take a few minutes
Let it run uninterrupted please
I'll need to see this log later

Note:
[color=\"#4169E1\"]Do not mouseclick combofix's window while it's running. That may cause it to stall[/color]

After ComboFix runs, and after it's log opens, ensure Outpost is running
Connect Internet cable, if you have no Internet connection
Simply reboot your computer
By default, the location of the combofix log is located at this location
C:\combofix.txt

Post back the log from ComboFix and a Fresh hijiackthis log please
« Last Edit: June 16, 2008, 11:24:08 PM by guestolo »

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline pwag

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« Reply #7 on: June 19, 2008, 01:28:37 AM »
[quote name=\'guestolo\' post=\'432017\' date=\'Jun 16 2008, 09:22 PM\']I really wish you wouldn't take so long to replay back, as there are problems in the last log
Nothing that we can fix however

Can you do the following
Download this file - Combofix.exe and save it ONLY to your desktop

Don't run it yet
Physically disconnect the internet cable connection to your computer
Temporarily disable AV and Firewall protections
Right click it's icon by the desktop and Exit
DO NOT let them interfere with the following

Double click on ComboFix.exe to run the program

Follow the prompts
normally this fix takes anywhere from 10 to 30 minutes
After reboot
ComboFix will run again, then continue to create a log, this can take a few minutes
Let it run uninterrupted please
I'll need to see this log later

Note:
[color=\"#4169e1\"]Do not mouseclick combofix's window while it's running. That may cause it to stall[/color]

After ComboFix runs, and after it's log opens, ensure Outpost is running
Connect Internet cable, if you have no Internet connection
Simply reboot your computer
By default, the location of the combofix log is located at this location
C:\combofix.txt

Post back the log from ComboFix and a Fresh hijiackthis log please[/quote]

Hello,
I had a little trouble following the directions - I hope I have done the right steps. I am attaching the result of the combofix log, but I now realized that you wanted me to do another hijackthis log. I'll do that next.

ComboFix 08-06-16.5 - Patty 2008-06-18 22:35:02.1 - NTFSx86
Microsoft Windows XP Professional  5.1.2600.2.1252.1.1033.18.578 [GMT -7:00]
Running from: C:\Documents and Settings\Patty\Desktop\ComboFix.exe
 * Created a new restore point

[color=\"red\"]WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !![/color]
.

(((((((((((((((((((((((((   Files Created from 2008-05-19 to 2008-06-19  )))))))))))))))))))))))))))))))
.

2008-06-14 20:17 . 2008-06-14 20:17 <DIR> d--h----- C:\$AVG8.VAULT$
2008-06-13 00:10 . 2008-04-14 04:01 272,128 --------- C:\WINDOWS\system32\drivers\bthport.sys
2008-06-13 00:10 . 2008-04-14 04:01 272,128 -----c--- C:\WINDOWS\system32\dllcache\bthport.sys
2008-06-12 00:20 . 2008-06-12 00:20 <DIR> d-------- C:\Deckard
2008-06-11 19:19 . 2008-06-11 19:19 <DIR> d-------- C:\Program Files\Trend Micro
2008-06-07 10:47 . 2008-06-18 19:35 <DIR> d-------- C:\WINDOWS\system32\drivers\Avg
2008-06-07 10:47 . 2008-06-07 10:47 <DIR> d-------- C:\Documents and Settings\Patty\Application Data\AVGTOOLBAR
2008-06-07 10:47 . 2008-06-07 10:47 96,520 --a------ C:\WINDOWS\system32\drivers\avgldx86.sys
2008-06-07 10:47 . 2008-06-07 10:47 75,272 --a------ C:\WINDOWS\system32\drivers\avgtdix.sys
2008-06-07 10:47 . 2008-06-07 10:47 10,520 --a------ C:\WINDOWS\system32\avgrsstx.dll
2008-06-07 10:46 . 2008-06-07 10:46 <DIR> d-------- C:\Program Files\AVG
2008-06-07 10:46 . 2008-06-07 10:46 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\avg8
2008-06-03 15:44 . 2008-06-07 19:39 <DIR> d-------- C:\Documents and Settings\Patty\Application Data\Sammsoft
2008-05-28 23:03 . 2008-05-28 23:03 <DIR> d-------- C:\Documents and Settings\Patty\Application Data\RegistryClear
2008-05-28 22:29 . 2008-05-28 22:29 <DIR> d-------- C:\Program Files\AskPBar
2008-05-19 08:32 . 2008-05-19 08:32 <DIR> d-------- C:\Program Files\Common Files\Adobe
2008-05-19 08:08 . 2008-05-19 08:08 <DIR> d--h----- C:\WINDOWS\system32\GroupPolicy

.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-06-19 05:23 --------- d-----w C:\Program Files\Lx_cats
2008-06-19 04:56 --------- d-----w C:\Program Files\lg_fwupdate
2008-06-17 04:38 --------- d-----w C:\Documents and Settings\Patty\Application Data\Skype
2008-05-24 05:19 --------- d-----w C:\Program Files\Apple Software Update
2008-05-22 01:27 --------- d-----w C:\Program Files\Hasbro Interactive
2008-05-22 01:24 --------- d-----w C:\Program Files\Pivot Stickfigure Animator
2008-05-11 05:25 --------- d-----w C:\Program Files\Dreamcatcher
2008-05-10 22:26 --------- d-----w C:\Program Files\The Complete National Geographic
2008-05-10 19:05 --------- d-----w C:\Documents and Settings\Patty\Application Data\AdobeUM
2008-05-08 12:28 202,752 ----a-w C:\WINDOWS\system32\drivers\rmcast.sys
2008-05-07 05:18 1,287,680 ----a-w C:\WINDOWS\system32\quartz.dll
2008-05-01 23:42 --------- d---a-w C:\Documents and Settings\All Users\Application Data\TEMP
2008-05-01 22:25 --------- d-----w C:\Documents and Settings\All Users\Application Data\Creative
2008-05-01 02:45 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-05-01 02:45 --------- d-----w C:\Program Files\Creative
2008-04-23 22:43 --------- d-----w C:\Program Files\HP
2008-04-23 22:42 --------- d-----w C:\Program Files\Hewlett-Packard
2008-04-21 18:58 --------- d-----w C:\Program Files\Java
2008-04-21 07:04 659,456 ----a-w C:\WINDOWS\system32\wininet.dll
2008-03-27 08:12 151,583 ----a-w C:\WINDOWS\system32\msjint40.dll
2008-03-19 09:47 1,845,248 ----a-w C:\WINDOWS\system32\win32k.sys
2007-03-07 18:24 1,515 ----a-w C:\Documents and Settings\Patty\Application Data\SAS7_000.DAT
2004-10-01 23:00 40,960 ----a-w C:\Program Files\Uninstall_CDS.exe
.

(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Gestionnaire Antidote.exe"="C:\PROGRA~1\Druide\Antidote\Gestionnaire Antidote.exe" [2006-09-10 21:49 439992]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 16:45 313472]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 20:05 204288]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-09-20 11:35 94208]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-09-20 11:32 77824]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-09-20 11:36 114688]
"SoundMAXPnP"="C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe" [2004-10-14 10:11 1388544]
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [2001-07-09 11:50 155648]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 04:25 144784]
"SSBkgdUpdate"="C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2003-09-29 17:00 155648]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2005-02-16 17:15 221184]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2005-02-16 17:15 81920]
"RemoteControl"="C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe" [2004-11-02 21:24 32768]
"InCD"="C:\Program Files\Ahead\InCD\InCD.exe" [2006-03-13 19:06 1397760]
"LGODDFU"="C:\Program Files\lg_fwupdate\fwupdate.exe" [2007-04-06 12:33 249856]
"PaperPort PTD"="C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe" [2004-04-14 15:46 57393]
"IndexSearch"="C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe" [2004-04-14 16:04 40960]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-06-29 06:24 286720]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-09-07 16:55 267064]
"lxdjmon.exe"="C:\Program Files\Lexmark 1400 Series\lxdjmon.exe" [ ]
"lxdjamon"="C:\Program Files\Lexmark 1400 Series\lxdjamon.exe" [2007-04-30 13:19 20480]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 16:24 54840]
"AVG8_TRAY"="C:\PROGRA~1\AVG\AVG8\avgtray.exe" [2008-06-07 10:46 1177368]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-04-23 03:38:16 29696]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2004-11-04 20:28:24 258048]
HP Image Zone Fast Start.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe [2004-11-04 20:50:52 53248]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=avgrsstx.dll
"LoadAppInit_DLLs"=1 (0x1)

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\cestdozq]
C:\WINDOWS\system32\cestdozq.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\emh]
C:\WINDOWS\system32\emh.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"SoundMAX"="C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Skype\\Phone\\Skype.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=
"C:\\WINDOWS\\system32\\lxdjcoms.exe"=
"C:\\Program Files\\Lexmark 1400 Series\\lxdjamon.exe"=
"C:\\Program Files\\Lexmark 1400 Series\\App4R.exe"=
"C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"C:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
"C:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"C:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
"C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdjpswx.exe"=
"C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdjjswx.exe"=
"C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdjtime.exe"=

R1 AvgLdx86;AVG AVI Loader Driver x86;C:\WINDOWS\system32\Drivers\avgldx86.sys [2008-06-07 10:47]
R2 avg8emc;AVG8 E-mail Scanner;C:\PROGRA~1\AVG\AVG8\avgemc.exe [2008-06-07 10:46]
R2 avg8wd;AVG8 WatchDog;C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2008-06-07 10:46]
R2 AvgTdiX;AVG8 Network Redirector;C:\WINDOWS\system32\Drivers\avgtdix.sys [2008-06-07 10:47]
R2 UxTuneUp;TuneUp Design Expansion;C:\WINDOWS\System32\svchost.exe [2004-08-04 05:00]
S2 lxdjCATSCustConnectService;lxdjCATSCustConnectService;C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdjserv.exe [2007-06-11 16:17]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost  - NetSvcs
UxTuneUp

*Newly Created Service* - CATCHME
.
Contents of the 'Scheduled Tasks' folder
"2008-06-14 00:15:00 C:\WINDOWS\Tasks\1-Click Maintenance.job"
- C:\Program Files\TuneUp Utilities 2006\SystemOptimizer.exe
"2008-06-09 16:36:04 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-06-19 04:52:02 C:\WINDOWS\Tasks\Check Updates for Windows Live Toolbar.job"
- C:\Program Files\Windows Live Toolbar\MSNTBUP.EXE
"2008-06-13 10:30:00 C:\WINDOWS\Tasks\RegistryClear Scheduled Scan.job"
- C:\Program Files\RegistryClear\RegistryClear.ex
- C:\Program Files\RegistryClear
.
**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-06-18 22:41:31
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-06-18 22:44:13
ComboFix-quarantined-files.txt  2008-06-19 05:43:59

Pre-Run: 42,229,358,592 bytes free
Post-Run: 42,231,316,480 bytes free

147 --- E O F --- 2008-06-13 11:26:04

Offline pwag

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« Reply #8 on: June 19, 2008, 01:50:33 AM »
[quote name=\'pwag\' post=\'432297\' date=\'Jun 18 2008, 11:28 PM\']Hello,
I had a little trouble following the directions - I hope I have done the right steps. I am attaching the result of the combofix log, but I now realized that you wanted me to do another hijackthis log. I'll do that next.

ComboFix 08-06-16.5 - Patty 2008-06-18 22:35:02.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.578 [GMT -7:00]
Running from: C:\Documents and Settings\Patty\Desktop\ComboFix.exe
* Created a new restore point

[color=\"red\"]WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !![/color]
.

((((((((((((((((((((((((( Files Created from 2008-05-19 to 2008-06-19 )))))))))))))))))))))))))))))))
.

2008-06-14 20:17 . 2008-06-14 20:17 <DIR> d--h----- C:\$AVG8.VAULT$
2008-06-13 00:10 . 2008-04-14 04:01 272,128 --------- C:\WINDOWS\system32\drivers\bthport.sys
2008-06-13 00:10 . 2008-04-14 04:01 272,128 -----c--- C:\WINDOWS\system32\dllcache\bthport.sys
2008-06-12 00:20 . 2008-06-12 00:20 <DIR> d-------- C:\Deckard
2008-06-11 19:19 . 2008-06-11 19:19 <DIR> d-------- C:\Program Files\Trend Micro
2008-06-07 10:47 . 2008-06-18 19:35 <DIR> d-------- C:\WINDOWS\system32\drivers\Avg
2008-06-07 10:47 . 2008-06-07 10:47 <DIR> d-------- C:\Documents and Settings\Patty\Application Data\AVGTOOLBAR
2008-06-07 10:47 . 2008-06-07 10:47 96,520 --a------ C:\WINDOWS\system32\drivers\avgldx86.sys
2008-06-07 10:47 . 2008-06-07 10:47 75,272 --a------ C:\WINDOWS\system32\drivers\avgtdix.sys
2008-06-07 10:47 . 2008-06-07 10:47 10,520 --a------ C:\WINDOWS\system32\avgrsstx.dll
2008-06-07 10:46 . 2008-06-07 10:46 <DIR> d-------- C:\Program Files\AVG
2008-06-07 10:46 . 2008-06-07 10:46 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\avg8
2008-06-03 15:44 . 2008-06-07 19:39 <DIR> d-------- C:\Documents and Settings\Patty\Application Data\Sammsoft
2008-05-28 23:03 . 2008-05-28 23:03 <DIR> d-------- C:\Documents and Settings\Patty\Application Data\RegistryClear
2008-05-28 22:29 . 2008-05-28 22:29 <DIR> d-------- C:\Program Files\AskPBar
2008-05-19 08:32 . 2008-05-19 08:32 <DIR> d-------- C:\Program Files\Common Files\Adobe
2008-05-19 08:08 . 2008-05-19 08:08 <DIR> d--h----- C:\WINDOWS\system32\GroupPolicy

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-06-19 05:23 --------- d-----w C:\Program Files\Lx_cats
2008-06-19 04:56 --------- d-----w C:\Program Files\lg_fwupdate
2008-06-17 04:38 --------- d-----w C:\Documents and Settings\Patty\Application Data\Skype
2008-05-24 05:19 --------- d-----w C:\Program Files\Apple Software Update
2008-05-22 01:27 --------- d-----w C:\Program Files\Hasbro Interactive
2008-05-22 01:24 --------- d-----w C:\Program Files\Pivot Stickfigure Animator
2008-05-11 05:25 --------- d-----w C:\Program Files\Dreamcatcher
2008-05-10 22:26 --------- d-----w C:\Program Files\The Complete National Geographic
2008-05-10 19:05 --------- d-----w C:\Documents and Settings\Patty\Application Data\AdobeUM
2008-05-08 12:28 202,752 ----a-w C:\WINDOWS\system32\drivers\rmcast.sys
2008-05-07 05:18 1,287,680 ----a-w C:\WINDOWS\system32\quartz.dll
2008-05-01 23:42 --------- d---a-w C:\Documents and Settings\All Users\Application Data\TEMP
2008-05-01 22:25 --------- d-----w C:\Documents and Settings\All Users\Application Data\Creative
2008-05-01 02:45 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-05-01 02:45 --------- d-----w C:\Program Files\Creative
2008-04-23 22:43 --------- d-----w C:\Program Files\HP
2008-04-23 22:42 --------- d-----w C:\Program Files\Hewlett-Packard
2008-04-21 18:58 --------- d-----w C:\Program Files\Java
2008-04-21 07:04 659,456 ----a-w C:\WINDOWS\system32\wininet.dll
2008-03-27 08:12 151,583 ----a-w C:\WINDOWS\system32\msjint40.dll
2008-03-19 09:47 1,845,248 ----a-w C:\WINDOWS\system32\win32k.sys
2007-03-07 18:24 1,515 ----a-w C:\Documents and Settings\Patty\Application Data\SAS7_000.DAT
2004-10-01 23:00 40,960 ----a-w C:\Program Files\Uninstall_CDS.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Gestionnaire Antidote.exe"="C:\PROGRA~1\Druide\Antidote\Gestionnaire Antidote.exe" [2006-09-10 21:49 439992]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 16:45 313472]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 20:05 204288]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-09-20 11:35 94208]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-09-20 11:32 77824]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-09-20 11:36 114688]
"SoundMAXPnP"="C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe" [2004-10-14 10:11 1388544]
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [2001-07-09 11:50 155648]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 04:25 144784]
"SSBkgdUpdate"="C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2003-09-29 17:00 155648]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2005-02-16 17:15 221184]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2005-02-16 17:15 81920]
"RemoteControl"="C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe" [2004-11-02 21:24 32768]
"InCD"="C:\Program Files\Ahead\InCD\InCD.exe" [2006-03-13 19:06 1397760]
"LGODDFU"="C:\Program Files\lg_fwupdate\fwupdate.exe" [2007-04-06 12:33 249856]
"PaperPort PTD"="C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe" [2004-04-14 15:46 57393]
"IndexSearch"="C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe" [2004-04-14 16:04 40960]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-06-29 06:24 286720]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-09-07 16:55 267064]
"lxdjmon.exe"="C:\Program Files\Lexmark 1400 Series\lxdjmon.exe" [ ]
"lxdjamon"="C:\Program Files\Lexmark 1400 Series\lxdjamon.exe" [2007-04-30 13:19 20480]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 16:24 54840]
"AVG8_TRAY"="C:\PROGRA~1\AVG\AVG8\avgtray.exe" [2008-06-07 10:46 1177368]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-04-23 03:38:16 29696]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2004-11-04 20:28:24 258048]
HP Image Zone Fast Start.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe [2004-11-04 20:50:52 53248]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=avgrsstx.dll
"LoadAppInit_DLLs"=1 (0x1)

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\cestdozq]
C:\WINDOWS\system32\cestdozq.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\emh]
C:\WINDOWS\system32\emh.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"SoundMAX"="C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Skype\\Phone\\Skype.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=
"C:\\WINDOWS\\system32\\lxdjcoms.exe"=
"C:\\Program Files\\Lexmark 1400 Series\\lxdjamon.exe"=
"C:\\Program Files\\Lexmark 1400 Series\\App4R.exe"=
"C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"C:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
"C:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"C:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
"C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdjpswx.exe"=
"C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdjjswx.exe"=
"C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdjtime.exe"=

R1 AvgLdx86;AVG AVI Loader Driver x86;C:\WINDOWS\system32\Drivers\avgldx86.sys [2008-06-07 10:47]
R2 avg8emc;AVG8 E-mail Scanner;C:\PROGRA~1\AVG\AVG8\avgemc.exe [2008-06-07 10:46]
R2 avg8wd;AVG8 WatchDog;C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2008-06-07 10:46]
R2 AvgTdiX;AVG8 Network Redirector;C:\WINDOWS\system32\Drivers\avgtdix.sys [2008-06-07 10:47]
R2 UxTuneUp;TuneUp Design Expansion;C:\WINDOWS\System32\svchost.exe [2004-08-04 05:00]
S2 lxdjCATSCustConnectService;lxdjCATSCustConnectService;C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdjserv.exe [2007-06-11 16:17]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
UxTuneUp

*Newly Created Service* - CATCHME
.
Contents of the 'Scheduled Tasks' folder
"2008-06-14 00:15:00 C:\WINDOWS\Tasks\1-Click Maintenance.job"
- C:\Program Files\TuneUp Utilities 2006\SystemOptimizer.exe
"2008-06-09 16:36:04 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-06-19 04:52:02 C:\WINDOWS\Tasks\Check Updates for Windows Live Toolbar.job"
- C:\Program Files\Windows Live Toolbar\MSNTBUP.EXE
"2008-06-13 10:30:00 C:\WINDOWS\Tasks\RegistryClear Scheduled Scan.job"
- C:\Program Files\RegistryClear\RegistryClear.ex
- C:\Program Files\RegistryClear
.
**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-06-18 22:41:31
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-06-18 22:44:13
ComboFix-quarantined-files.txt 2008-06-19 05:43:59

Pre-Run: 42,229,358,592 bytes free
Post-Run: 42,231,316,480 bytes free

147 --- E O F --- 2008-06-13 11:26:04[/quote]

Here is the fresh hijackthis log you also requested.

Deckard's System Scanner v20071014.68
Run by Patty on 2008-06-18 23:48:45
Computer is in Normal Mode.
--------------------------------------------------------------------------------

 

-- HijackThis (run as Patty.exe) -----------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:49:32 PM, on 6/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Creative\Shared Files\CTDevSrv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\lxdjcoms.exe
C:\WINDOWS\system32\oodag.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\lg_fwupdate\fwupdate.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Lexmark 1400 Series\lxdjamon.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\PROGRA~1\Druide\Antidote\Gestionnaire Antidote.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Documents and Settings\Patty\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Patty.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Ask Toolbar BHO - {F4D76F01-7896-458a-890F-E1F05C46069F} - C:\Program Files\AskPBar\bar\1.bin\ASKPBAR.DLL
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Ask Toolbar - {F4D76F09-7896-458a-890F-E1F05C46069F} - C:\Program Files\AskPBar\bar\1.bin\ASKPBAR.DLL
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [LGODDFU] "C:\Program Files\lg_fwupdate\fwupdate.exe" blrun
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [lxdjmon.exe] "C:\Program Files\Lexmark 1400 Series\lxdjmon.exe"
O4 - HKLM\..\Run: [lxdjamon] "C:\Program Files\Lexmark 1400 Series\lxdjamon.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [Gestionnaire Antidote.exe] C:\PROGRA~1\Druide\Antidote\Gestionnaire Antidote.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{B7372E93-2E39-4DD0-9F27-B948F33743EB}: NameServer = 216.113.192.4 216.113.192.3
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: CT Device Query service (CTDevice_Srv) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTDevSrv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: lxdjCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdjserv.exe
O23 - Service: lxdj_device -   - C:\WINDOWS\system32\lxdjcoms.exe
O23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\system32\oodag.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 9170 bytes

-- Files created between 2008-05-18 and 2008-06-18 -----------------------------

2008-06-18 22:32:49     68096 --a------ C:\WINDOWS\zip.exe
2008-06-18 22:32:49     49152 --a------ C:\WINDOWS\VFind.exe
2008-06-18 22:32:49    212480 --a------ C:\WINDOWS\swxcacls.exe <Not Verified; SteelWerX; SteelWerX Extended Configurator ACLists>
2008-06-18 22:32:49    136704 --a------ C:\WINDOWS\swsc.exe <Not Verified; SteelWerX; SteelWerX Service Controller>
2008-06-18 22:32:49    161792 --a------ C:\WINDOWS\swreg.exe <Not Verified; SteelWerX; SteelWerX Registry Editor>
2008-06-18 22:32:49     98816 --a------ C:\WINDOWS\sed.exe
2008-06-18 22:32:49     80412 --a------ C:\WINDOWS\grep.exe
2008-06-18 22:32:49     89504 --a------ C:\WINDOWS\fdsv.exe <Not Verified; Smallfrogs Studio; >
2008-06-14 20:17:26         0 d--h----- C:\$AVG8.VAULT$
2008-06-11 19:19:14         0 d-------- C:\Program Files\Trend Micro
2008-06-07 10:47:06         0 d-------- C:\WINDOWS\system32\drivers\Avg
2008-06-07 10:47:06         0 d-------- C:\Documents and Settings\Patty\Application Data\AVGTOOLBAR
2008-06-07 10:46:56         0 d-------- C:\Program Files\AVG
2008-06-07 10:46:55         0 d-------- C:\Documents and Settings\All Users\Application Data\avg8
2008-06-03 15:44:08         0 d-------- C:\Documents and Settings\Patty\Application Data\Sammsoft
2008-05-28 23:03:16         0 d-------- C:\Documents and Settings\Patty\Application Data\RegistryClear
2008-05-28 22:29:00         0 d-------- C:\Program Files\AskPBar
2008-05-19 08:32:35         0 d-------- C:\Documents and Settings\All Users\Application Data\Adobe
2008-05-19 08:32:25         0 d-------- C:\Program Files\Common Files\Adobe
2008-05-19 08:08:42         0 d--h----- C:\WINDOWS\system32\GroupPolicy


-- Find3M Report ---------------------------------------------------------------

2008-06-18 23:03:05         0 d-------- C:\Program Files\lg_fwupdate
2008-06-18 22:23:42         0 d-------- C:\Program Files\Lx_cats
2008-06-16 21:38:08         0 d-------- C:\Documents and Settings\Patty\Application Data\Skype
2008-05-23 22:19:38         0 d-------- C:\Program Files\Apple Software Update
2008-05-21 18:27:28         0 d-------- C:\Program Files\Hasbro Interactive
2008-05-21 18:24:34         0 d-------- C:\Program Files\Pivot Stickfigure Animator
2008-05-19 08:32:25         0 d-------- C:\Program Files\Common Files
2008-05-10 22:25:52         0 d-------- C:\Program Files\Dreamcatcher
2008-05-10 15:26:42         0 d-------- C:\Program Files\The Complete National Geographic
2008-05-10 12:05:58         0 d-------- C:\Documents and Settings\Patty\Application Data\AdobeUM
2008-04-30 19:45:40         0 d-------- C:\Program Files\Creative
2008-04-30 19:45:06         0 d--h----- C:\Program Files\InstallShield Installation Information
2008-04-23 15:43:03         0 d-------- C:\Program Files\HP
2008-04-23 15:42:50         0 d-------- C:\Program Files\Hewlett-Packard
2008-04-21 11:58:55         0 d-------- C:\Program Files\Java
2008-04-05 20:19:48         0 --a----c- C:\WINDOWS\system32\Biport


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A057A204-BACC-4D26-9990-79A187E2698E}]
06/07/2008 10:47 AM 2050816 --a------ C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{A057A204-BACC-4D26-9990-79A187E2698E}"= C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL [06/07/2008 10:47 AM 2050816]

[-HKEY_CLASSES_ROOT\CLSID\{A057A204-BACC-4D26-9990-79A187E2698E}]
[HKEY_CLASSES_ROOT\avgtoolbar.AVGTOOLBAR]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [09/20/2005 11:35 AM]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [09/20/2005 11:32 AM]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [09/20/2005 11:36 AM]
"SoundMAXPnP"="C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe" [10/14/2004 10:11 AM]
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [07/09/2001 11:50 AM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [02/22/2008 04:25 AM]
"SSBkgdUpdate"="C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [09/29/2003 05:00 PM]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [02/16/2005 05:15 PM]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [02/16/2005 05:15 PM]
"RemoteControl"="C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe" [11/02/2004 09:24 PM]
"InCD"="C:\Program Files\Ahead\InCD\InCD.exe" [03/13/2006 07:06 PM]
"LGODDFU"="C:\Program Files\lg_fwupdate\fwupdate.exe" [04/06/2007 12:33 PM]
"PaperPort PTD"="C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe" [04/14/2004 03:46 PM]
"IndexSearch"="C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe" [04/14/2004 04:04 PM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [06/29/2007 06:24 AM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [09/07/2007 04:55 PM]
"lxdjmon.exe"="C:\Program Files\Lexmark 1400 Series\lxdjmon.exe" []
"lxdjamon"="C:\Program Files\Lexmark 1400 Series\lxdjamon.exe" [04/30/2007 01:19 PM]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [05/08/2007 04:24 PM]
"AVG8_TRAY"="C:\PROGRA~1\AVG\AVG8\avgtray.exe" [06/07/2008 10:46 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Gestionnaire Antidote.exe"="C:\PROGRA~1\Druide\Antidote\Gestionnaire Antidote.exe" [09/10/2006 09:49 PM]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [03/30/2006 04:45 PM]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [10/18/2006 08:05 PM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [4/23/2008 3:38:16 AM]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [11/4/2004 8:28:24 PM]
HP Image Zone Fast Start.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe [11/4/2004 8:50:52 PM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"DisableRegistryTools"=0 (0x0)
"HideLegacyLogonScripts"=0 (0x0)
"HideLogoffScripts"=0 (0x0)
"RunLogonScriptSync"=1 (0x1)
"RunStartupScriptSync"=0 (0x0)
"HideStartupScripts"=0 (0x0)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"HideLegacyLogonScripts"=0 (0x0)
"HideLogoffScripts"=0 (0x0)
"RunLogonScriptSync"=1 (0x1)
"RunStartupScriptSync"=0 (0x0)
"HideStartupScripts"=0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\cestdozq]
C:\WINDOWS\system32\cestdozq.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\emh]
C:\WINDOWS\system32\emh.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"SoundMAX"="C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Svchost  - NetSvcs
UxTuneUp

 


-- End of Deckard's System Scanner: finished at 2008-06-18 23:51:17 ------------

Offline guestolo

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Next computer problem
« Reply #9 on: June 19, 2008, 01:59:44 PM »
Let's try clearing some temp files, etc..
Removing some unneeded toolbars and updating some software and see how we stand afterwards

Can you do the following please

I see you have Firefox installed, great choice
But if the Ask Toolbar is installed within Firefox, try the following

In Firefox, click on TOOLS>>Add ons>>Under Extensions
Highlight Ask Toolbar and Uninstall it
If you are prompted to Restart Firefox, just close firefox for now

Then access your Add and Remove programs
Remove the following with All browser windows closed

Ask Toolbar

Remain in Add and Remove Programs
Remove all older versions of Sun Java, we'll update this in a bit

Uninstall ALL the following
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
Javaâ„¢ 6 Update 2
Javaâ„¢ 6 Update 3
Javaâ„¢ 6 Update 5
Javaâ„¢ SE Runtime Environment 6 Update 1


Don't reboot the computer yet, even if prompted

Instead, come back here

==Download [color=\"#FF0000\"]ATF-Cleaner[/color] by Atribune.
Save it to your desktop
======================================
Double-click ATF-Cleaner.exe to run the program.
      Under Main choose: Select All
      Click the Empty Selected button.

      Click Firefox at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.
NOTE: Bootup will be a bit slower as we have cleared your Prefetch folder
Bootup time will increase as this folder is repopulated
========================================

Download [color=\"blue\"]OTMoveIt2.exe[/color] by OldTimer:
  • Save it to your desktop.
  • Please double-click OTMoveIt2.exe to run it.
  • Copy the entries below in BLUE to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose "Copy"):

    ================================================

    [color=\"#0000FF\"]C:\WINDOWS\system32\cestdozq.exe
    C:\WINDOWS\system32\emh.exe
    HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\cestdozq
    HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\emh
    [/color]

    ======================================================
  • Return to OTMoveIt2, right-click on the "Paste List of Files/Folders to be Moved" window  and choose "Paste".
  • Click the red "[color=\"red\"]MoveIt![/color]" button.
  • Close OTMoveIt when it has completed.
[color=\"red\"]Note[/color]:  If an entry cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose "Yes".

NOTE: If you are not asked to reboot the computer, reboot manually anyways

OTMoveIt would of created a log at this location
C:\_OTMoveIt\MovedFiles\mmddyyyy_hhmmss.log <-indicates date_time of log

=====================================================

After you have rebooted
[color=\"blue\"]Updating Java:[/color]
  • Download the latest version of  Java Runtime Environment (JRE) 6.
  • Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 6".
  • Click the "Download" button to the right.
  • In the Window that opens, select Windows, your Language, check the "agree" box and click Continue.
  • Click on the link to download Windows Offline Installation and save to your desktop.
  • Then from your desktop double-click on jre-6u6-windows-i586-p.exe that you downloaded to install the newest version.
Come back here
Can you run dss.exe on desktop again
Post the new log from MAIN.txt
Also include the log from OTMoveit please

Let me know if things have improved
Can you let me know if you experienced any slowdowns on the Internet After AVG 8 was installed please
Some users reporting problems with it's Security toolbar
« Last Edit: June 19, 2008, 02:06:44 PM by guestolo »

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline pwag

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Next computer problem
« Reply #10 on: June 20, 2008, 12:40:42 PM »
[quote name=\'guestolo\' post=\'432363\' date=\'Jun 19 2008, 11:59 AM\']Let's try clearing some temp files, etc..
Removing some unneeded toolbars and updating some software and see how we stand afterwards

Can you do the following please

I see you have Firefox installed, great choice
But if the Ask Toolbar is installed within Firefox, try the following

In Firefox, click on TOOLS>>Add ons>>Under Extensions
Highlight Ask Toolbar and Uninstall it
If you are prompted to Restart Firefox, just close firefox for now

Then access your Add and Remove programs
Remove the following with All browser windows closed

Ask Toolbar

Remain in Add and Remove Programs
Remove all older versions of Sun Java, we'll update this in a bit

Uninstall ALL the following
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
Javaâ„¢ 6 Update 2
Javaâ„¢ 6 Update 3
Javaâ„¢ 6 Update 5
Javaâ„¢ SE Runtime Environment 6 Update 1


Don't reboot the computer yet, even if prompted

Instead, come back here

==Download [color=\"#ff0000\"]ATF-Cleaner[/color] by Atribune.
Save it to your desktop
======================================
Double-click ATF-Cleaner.exe to run the program.
      Under Main choose: Select All
      Click the Empty Selected button.

      Click Firefox at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.
NOTE: Bootup will be a bit slower as we have cleared your Prefetch folder
Bootup time will increase as this folder is repopulated
========================================

Download [color=\"blue\"]OTMoveIt2.exe[/color] by OldTimer:
  • Save it to your desktop.
  • Please double-click OTMoveIt2.exe to run it.
  • Copy the entries below in BLUE to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose "Copy"):

    ================================================

    [color=\"#0000ff\"]C:\WINDOWS\system32\cestdozq.exe
    C:\WINDOWS\system32\emh.exe
    HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\cestdozq
    HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\emh
    [/color]

    ======================================================
  • Return to OTMoveIt2, right-click on the "Paste List of Files/Folders to be Moved" window  and choose "Paste".
  • Click the red "[color=\"red\"]MoveIt![/color]" button.
  • Close OTMoveIt when it has completed.
[color=\"red\"]Note[/color]:  If an entry cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose "Yes".

NOTE: If you are not asked to reboot the computer, reboot manually anyways

OTMoveIt would of created a log at this location
C:\_OTMoveIt\MovedFiles\mmddyyyy_hhmmss.log <-indicates date_time of log

=====================================================

After you have rebooted
[color=\"blue\"]Updating Java:[/color]
  • Download the latest version of  Java Runtime Environment (JRE) 6.
  • Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 6".
  • Click the "Download" button to the right.
  • In the Window that opens, select Windows, your Language, check the "agree" box and click Continue.
  • Click on the link to download Windows Offline Installation and save to your desktop.
  • Then from your desktop double-click on jre-6u6-windows-i586-p.exe that you downloaded to install the newest version.
Come back here
Can you run dss.exe on desktop again
Post the new log from MAIN.txt
Also include the log from OTMoveit please

Let me know if things have improved
Can you let me know if you experienced any slowdowns on the Internet After AVG 8 was installed please
Some users reporting problems with it's Security toolbar[/quote]
Ok,
Here is the log from dss.exe (MAIN.txt):
Deckard's System Scanner v20071014.68
Run by Patty on 2008-06-20 10:39:54
Computer is in Normal Mode.
--------------------------------------------------------------------------------



-- HijackThis (run as Patty.exe) -----------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:40:57 AM, on 6/20/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\lg_fwupdate\fwupdate.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Lexmark 1400 Series\lxdjamon.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\Druide\Antidote\Gestionnaire Antidote.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Creative\Shared Files\CTDevSrv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\lxdjcoms.exe
C:\WINDOWS\system32\oodag.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\WINDOWS\system32\msiexec.exe
C:\Documents and Settings\Patty\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Patty.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Ask Toolbar BHO - {F4D76F01-7896-458a-890F-E1F05C46069F} - C:\Program Files\AskPBar\bar\1.bin\ASKPBAR.DLL
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Ask Toolbar - {F4D76F09-7896-458a-890F-E1F05C46069F} - C:\Program Files\AskPBar\bar\1.bin\ASKPBAR.DLL
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [LGODDFU] "C:\Program Files\lg_fwupdate\fwupdate.exe" blrun
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [lxdjmon.exe] "C:\Program Files\Lexmark 1400 Series\lxdjmon.exe"
O4 - HKLM\..\Run: [lxdjamon] "C:\Program Files\Lexmark 1400 Series\lxdjamon.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKCU\..\Run: [Gestionnaire Antidote.exe] C:\PROGRA~1\Druide\Antidote\Gestionnaire Antidote.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{B7372E93-2E39-4DD0-9F27-B948F33743EB}: NameServer = 216.113.192.4 216.113.192.3
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: CT Device Query service (CTDevice_Srv) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTDevSrv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: lxdjCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdjserv.exe
O23 - Service: lxdj_device -   - C:\WINDOWS\system32\lxdjcoms.exe
O23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\system32\oodag.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 9186 bytes

-- Files created between 2008-05-20 and 2008-06-20 -----------------------------

2008-06-20 10:35:46         0 d-------- C:\Program Files\Common Files\Java
2008-06-18 22:32:49     68096 --a------ C:\WINDOWS\zip.exe
2008-06-18 22:32:49     49152 --a------ C:\WINDOWS\VFind.exe
2008-06-18 22:32:49    212480 --a------ C:\WINDOWS\swxcacls.exe <Not Verified; SteelWerX; SteelWerX Extended Configurator ACLists>
2008-06-18 22:32:49    136704 --a------ C:\WINDOWS\swsc.exe <Not Verified; SteelWerX; SteelWerX Service Controller>
2008-06-18 22:32:49    161792 --a------ C:\WINDOWS\swreg.exe <Not Verified; SteelWerX; SteelWerX Registry Editor>
2008-06-18 22:32:49     98816 --a------ C:\WINDOWS\sed.exe
2008-06-18 22:32:49     80412 --a------ C:\WINDOWS\grep.exe
2008-06-18 22:32:49     89504 --a------ C:\WINDOWS\fdsv.exe <Not Verified; Smallfrogs Studio; >
2008-06-14 20:17:26         0 d--h----- C:\$AVG8.VAULT$
2008-06-11 19:19:14         0 d-------- C:\Program Files\Trend Micro
2008-06-07 10:47:06         0 d-------- C:\WINDOWS\system32\drivers\Avg
2008-06-07 10:47:06         0 d-------- C:\Documents and Settings\Patty\Application Data\AVGTOOLBAR
2008-06-07 10:46:56         0 d-------- C:\Program Files\AVG
2008-06-07 10:46:55         0 d-------- C:\Documents and Settings\All Users\Application Data\avg8
2008-06-03 15:44:08         0 d-------- C:\Documents and Settings\Patty\Application Data\Sammsoft
2008-05-28 23:03:16         0 d-------- C:\Documents and Settings\Patty\Application Data\RegistryClear
2008-05-28 22:29:00         0 d-------- C:\Program Files\AskPBar


-- Find3M Report ---------------------------------------------------------------

2008-06-20 10:38:04         0 d-------- C:\Program Files\Java
2008-06-20 10:35:46         0 d-------- C:\Program Files\Common Files
2008-06-20 10:17:28         0 d-------- C:\Program Files\lg_fwupdate
2008-06-19 22:27:38         0 d-------- C:\Program Files\Lx_cats
2008-06-16 21:38:08         0 d-------- C:\Documents and Settings\Patty\Application Data\Skype
2008-05-23 22:19:38         0 d-------- C:\Program Files\Apple Software Update
2008-05-21 18:27:28         0 d-------- C:\Program Files\Hasbro Interactive
2008-05-21 18:24:34         0 d-------- C:\Program Files\Pivot Stickfigure Animator
2008-05-19 08:32:41         0 d-------- C:\Program Files\Common Files\Adobe
2008-05-10 22:25:52         0 d-------- C:\Program Files\Dreamcatcher
2008-05-10 15:26:42         0 d-------- C:\Program Files\The Complete National Geographic
2008-05-10 12:05:58         0 d-------- C:\Documents and Settings\Patty\Application Data\AdobeUM
2008-04-30 19:45:40         0 d-------- C:\Program Files\Creative
2008-04-30 19:45:06         0 d--h----- C:\Program Files\InstallShield Installation Information
2008-04-23 15:43:03         0 d-------- C:\Program Files\HP
2008-04-23 15:42:50         0 d-------- C:\Program Files\Hewlett-Packard
2008-04-05 20:19:48         0 --a----c- C:\WINDOWS\system32\Biport


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A057A204-BACC-4D26-9990-79A187E2698E}]
06/07/2008 10:47 AM    2050816    --a------    C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{A057A204-BACC-4D26-9990-79A187E2698E}"= C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL [06/07/2008 10:47 AM 2050816]

[-HKEY_CLASSES_ROOT\CLSID\{A057A204-BACC-4D26-9990-79A187E2698E}]
[HKEY_CLASSES_ROOT\avgtoolbar.AVGTOOLBAR]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [09/20/2005 11:35 AM]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [09/20/2005 11:32 AM]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [09/20/2005 11:36 AM]
"SoundMAXPnP"="C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe" [10/14/2004 10:11 AM]
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [07/09/2001 11:50 AM]
"SSBkgdUpdate"="C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [09/29/2003 05:00 PM]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [02/16/2005 05:15 PM]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [02/16/2005 05:15 PM]
"RemoteControl"="C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe" [11/02/2004 09:24 PM]
"InCD"="C:\Program Files\Ahead\InCD\InCD.exe" [03/13/2006 07:06 PM]
"LGODDFU"="C:\Program Files\lg_fwupdate\fwupdate.exe" [04/06/2007 12:33 PM]
"PaperPort PTD"="C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe" [04/14/2004 03:46 PM]
"IndexSearch"="C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe" [04/14/2004 04:04 PM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [06/29/2007 06:24 AM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [09/07/2007 04:55 PM]
"lxdjmon.exe"="C:\Program Files\Lexmark 1400 Series\lxdjmon.exe" []
"lxdjamon"="C:\Program Files\Lexmark 1400 Series\lxdjamon.exe" [04/30/2007 01:19 PM]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [05/08/2007 04:24 PM]
"AVG8_TRAY"="C:\PROGRA~1\AVG\AVG8\avgtray.exe" [06/07/2008 10:46 AM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe" [03/25/2008 04:28 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Gestionnaire Antidote.exe"="C:\PROGRA~1\Druide\Antidote\Gestionnaire Antidote.exe" [09/10/2006 09:49 PM]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [03/30/2006 04:45 PM]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [10/18/2006 08:05 PM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [4/23/2008 3:38:16 AM]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [11/4/2004 8:28:24 PM]
HP Image Zone Fast Start.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe [11/4/2004 8:50:52 PM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"DisableRegistryTools"=0 (0x0)
"HideLegacyLogonScripts"=0 (0x0)
"HideLogoffScripts"=0 (0x0)
"RunLogonScriptSync"=1 (0x1)
"RunStartupScriptSync"=0 (0x0)
"HideStartupScripts"=0 (0x0)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"HideLegacyLogonScripts"=0 (0x0)
"HideLogoffScripts"=0 (0x0)
"RunLogonScriptSync"=1 (0x1)
"RunStartupScriptSync"=0 (0x0)
"HideStartupScripts"=0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"SoundMAX"="C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Svchost  - NetSvcs
UxTuneUp




-- End of Deckard's System Scanner: finished at 2008-06-20 10:42:40 ------------

And here is the OTMoveIt log:
File/Folder C:\WINDOWS\system32\cestdozq.exe not found.
File/Folder C:\WINDOWS\system32\emh.exe not found.
< HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\cestdozq >
Registry key HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\cestdozq\\ deleted successfully.
< HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\emh >
Registry key HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\emh\\ deleted successfully.
 
OTMoveIt2 by OldTimer - Version 1.0.4.2 log created on 06202008_101340



-The computer does seem to work faster, but the internet is still not consistent. At times it is fairly decent, but at others very,very slow. Regarding AVG 8, yes, I think the computer got even slower after AVG was installed.
Thanks.

Offline guestolo

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« Reply #11 on: June 20, 2008, 02:22:46 PM »
I was hoping you would uninstall Ask toolbar?
Please supply an uninstall list from Hijackthis
Open Hijackthis>>Open MISC TOOLS SECTION>>Open UNINSTALL MANAGER
Click the SAVE LIST... button
Save the list to your desktop then copy>>Paste back here the Whole contents

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline pwag

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« Reply #12 on: June 20, 2008, 03:16:31 PM »
[quote name=\'guestolo\' post=\'432516\' date=\'Jun 20 2008, 12:22 PM\']I was hoping you would uninstall Ask toolbar?
Please supply an uninstall list from Hijackthis
Open Hijackthis>>Open MISC TOOLS SECTION>>Open UNINSTALL MANAGER
Click the SAVE LIST... button
Save the list to your desktop then copy>>Paste back here the Whole contents[/quote]
Actually we didn't have the ask toolbar installed on Firefox.

Ad-Aware 2007
Adobe Flash Player 9 ActiveX
Adobe Flash Player Plugin
Adobe Reader 7.1.0
Adobe Shockwave Player
Antidote RX v2
Apple Mobile Device Support
Apple Mobile Device Support
Apple Software Update
Ask Toolbar
AVG Free 8.0
Creative Media Lite
Creative ZEN Stone Plus User's Guide
DirectX Media Runtime 5.1
Dragon NaturallySpeaking 9
DVD Solution
Foxit Reader
GalleryPlayer Images
Highlight Viewer (Windows Live Toolbar)
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB926239)
HP Image Zone 4.5
HP Photosmart Cameras 4.5
HP Update
InCD
Intel® Extreme Graphics 2 Driver
Interactive User’s Guide
InterActual Player
iTunes
Java(tm) 6 Update 6
K-Lite Codec Pack 2.80 Full
Lexmark 1400 Series
Lexmark Toolbar
LG ODD Auto Firmware Update
Map Button (Windows Live Toolbar)
Marvell Miniport Driver
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Office Professional Edition 2003
Microsoft Office Word Viewer 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (2.0.0.14)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
O&O Defrag Professional Edition
PaperPort
PowerDVD
QuickTime
Roll
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931768)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933566)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937143)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB939653)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB942615)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944338)
Security Update for Windows XP (KB944533)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB947864)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Skype 3.0
Skype Plugin Manager
Smart Menus (Windows Live Toolbar)
SoundMAX
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
Update for Windows XP (KB946627)
URGE
VeggieTales Dance Dance Dance
Windows Installer 3.1 (KB893803)
Windows Live Favorites for Windows Live Toolbar
Windows Live installer
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Toolbar
Windows Live Toolbar
Windows Live Toolbar Extension (Windows Live Toolbar)
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows Media Player Firefox Plugin
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781

Offline guestolo

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« Reply #13 on: June 20, 2008, 03:23:03 PM »
Can you do the following
Close down All browser windows

Access your Add and REmove Programs and remove

Ask Toolbar

Reboot the computer, come back here and post a fresh hijackthis log afterwards

Are you willing to reinstall AVG 8, it's a customised installation, I just want to see if it will help your situation
Don't uninstall your copy yet, just let me know when your ready

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline pwag

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« Reply #14 on: June 20, 2008, 05:32:35 PM »
[quote name=\'guestolo\' post=\'432529\' date=\'Jun 20 2008, 01:23 PM\']Can you do the following
Close down All browser windows

Access your Add and REmove Programs and remove

Ask Toolbar

Reboot the computer, come back here and post a fresh hijackthis log afterwards

Are you willing to reinstall AVG 8, it's a customised installation, I just want to see if it will help your situation
Don't uninstall your copy yet, just let me know when your ready[/quote]

Yes, I am defintely willing to reinstall AVG 8-
and here is the hijackthis log (and we have removed the Ask Toolbar):
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:40:16 PM, on 6/20/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\lg_fwupdate\fwupdate.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Lexmark 1400 Series\lxdjamon.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\PROGRA~1\Druide\Antidote\Gestionnaire Antidote.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Creative\Shared Files\CTDevSrv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\system32\lxdjcoms.exe
C:\WINDOWS\system32\oodag.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [LGODDFU] "C:\Program Files\lg_fwupdate\fwupdate.exe" blrun
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [lxdjmon.exe] "C:\Program Files\Lexmark 1400 Series\lxdjmon.exe"
O4 - HKLM\..\Run: [lxdjamon] "C:\Program Files\Lexmark 1400 Series\lxdjamon.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKCU\..\Run: [Gestionnaire Antidote.exe] C:\PROGRA~1\Druide\Antidote\Gestionnaire Antidote.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{B7372E93-2E39-4DD0-9F27-B948F33743EB}: NameServer = 216.113.192.4 216.113.192.3
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: CT Device Query service (CTDevice_Srv) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTDevSrv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: lxdjCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdjserv.exe
O23 - Service: lxdj_device -   - C:\WINDOWS\system32\lxdjcoms.exe
O23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\system32\oodag.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 8935 bytes

Offline guestolo

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« Reply #15 on: June 20, 2008, 06:42:03 PM »
Can I have you first do the following, then we're going to try some steps to speed this computer
Can You also let me know if at one time you had Spybot Search & Destroy installed on this computer

Did you recently remove it?

Can you do the following
I need you to redownload AVG free version installer from the following link
[color=\"#FF0000\"]> From HERE <[/color]

It's  important that you save this to your C:\ directory

If it does by default save to desktop or similiar, right click on the file and choose COPY
Then navigate to START>>MyComputer>>C:\
Paste the file there
Then Right Click  on the File and Choose Properties
Give me the EXACT name of the file please, you can copy and paste the info back here

As eg.. C:\avg_free_stf_all_8_100a1323.exe
It may be named exactly as I posted, but just reassure me that is the Exact name of the file

Then we'll go from there with some setup steps
Take note, I see Ad-Aware 2007 installed also, it's a good program, but we may try and remove it temporarily later, just to ensure it's not a conflict either
You can reinstall later, it's been updated anyways, but for now, just download the new installer for AVG
and let me know about Spybot please

P.S. I'm heading out to cut the grass, so I'll pop in a bit later  http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\':)\' />

Edit>>I seen a couple scheduled tasks related to both
TuneUp Utilities 2006
and
RegistryClear

I don't see them in your uninstall list, can you assure me they are both now uninstalled please
I just want to make sure the related scheduled task is gone if still around
« Last Edit: June 20, 2008, 07:04:25 PM by guestolo »

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Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline pwag

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« Reply #16 on: June 20, 2008, 10:39:01 PM »
[quote name=\'guestolo\' post=\'432542\' date=\'Jun 20 2008, 04:42 PM\']Can I have you first do the following, then we're going to try some steps to speed this computer
Can You also let me know if at one time you had Spybot Search & Destroy installed on this computer

Did you recently remove it?

Can you do the following
I need you to redownload AVG free version installer from the following link
[color=\"#ff0000\"]> From HERE <[/color]

It's  important that you save this to your C:\ directory

If it does by default save to desktop or similiar, right click on the file and choose COPY
Then navigate to START>>MyComputer>>C:\
Paste the file there
Then Right Click  on the File and Choose Properties
Give me the EXACT name of the file please, you can copy and paste the info back here

As eg.. C:\avg_free_stf_all_8_100a1323.exe
It may be named exactly as I posted, but just reassure me that is the Exact name of the file

Then we'll go from there with some setup steps
Take note, I see Ad-Aware 2007 installed also, it's a good program, but we may try and remove it temporarily later, just to ensure it's not a conflict either
You can reinstall later, it's been updated anyways, but for now, just download the new installer for AVG
and let me know about Spybot please

P.S. I'm heading out to cut the grass, so I'll pop in a bit later  http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\':)\' />

Edit>>I seen a couple scheduled tasks related to both
TuneUp Utilities 2006
and
RegistryClear

I don't see them in your uninstall list, can you assure me they are both now uninstalled please
I just want to make sure the related scheduled task is gone if still around[/quote]

Here is the avg file name:

avg_free_stf_all_8_100a1323.exe

I
 cut and pasted the avg file info.
Yes, TuneUp Utilities 2006 and RegistryClear are both uninstalled. Yes we did have Spybot Search and Destroy (I believe) and I think we took that off recently (Not 100% about that -but it seems very familiar).

Offline guestolo

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« Reply #17 on: June 21, 2008, 12:32:31 AM »
Good work, now let's see what we can do with this machine

Download HostsXpert [color=\"red\"]Here[/color] and unzip it to your desktop.
Next, open HostsXpert
  • Make sure that the "make hosts writable?" button in the upper left corner is checked>>Should read 'Make Readonly'
  • Now, click on 'Backup/Restore'
  • Click 'Create Backup'>>OK>>OK
  • then click on 'Restore MS host files'>>OK
  • Finally, close HostsXpert.

Go to START>>RUN>>Type in
cmd
Hit OK
A command prompt window will open
In the prompt, type Exactly as posted in Blue below

[color=\"#4169E1\"]ipconfig /flushdns[/color]
Hit Enter on keyboard
This should flush the dns resolver
Type Exit>>Hit Enter

Afterwards:You should still have OTMoveit2.exe on desktop
  • Please double-click OTMoveIt2.exe to run it.
  • Copy the entries below in BLUE to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose "Copy"):

    ================================================

    [color=\"#0000FF\"]
    C:\WINDOWS\Tasks\1-Click Maintenance.job
    C:\WINDOWS\Tasks\RegistryClear Scheduled Scan.job
    C:\Program Files\RegistryClear
    C:\Documents and Settings\Patty\Application Data\RegistryClear
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\ISUSPM Startup
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\ISUSScheduler
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\QuickTime Task
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\HP Software Update
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\updateMgr
    C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
    [/color]

    ======================================================
  • Return to OTMoveIt2, right-click on the "Paste List of Files/Folders to be Moved" window  and choose "Paste".
  • Click the red "[color=\"red\"]MoveIt![/color]" button.
  • Close OTMoveIt when it has completed.
[color=\"red\"]Note[/color]:  If an entry cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose "Yes".

NOTE: If you are not asked to reboot the computer, reboot manually anyways

OTMoveIt would of created a log at this location
C:\_OTMoveIt\MovedFiles\mmddyyyy_hhmmss.log <-indicates date_time of log
Again, I will need to see this new log later

But continue to do the following
Close down ALL browser windows, including this one

Access your Add and Remove Programs and first uninstall
Ad-Aware 2007

After you have successfully removed it, remain in Add and Remove Programs and keep your browser windows closed
Remove the following
AVG Free 8.0

During uninstall, select both "Remove User Settings" and "objects in vault"
After uninstalling, ensure to reboot the computer

Back in Windows
Come back here, we're going to install AVG8 without the Linkscanner or Search-Shield, as this may be problems for some users
Go to START>>RUN>>Copy and paste the next command in BLUE below to the open field

[color=\"#0000FF\"]c:\avg_free_stf_all_8_100a1323.exe /REMOVE_FEATURE fea_AVG_SafeSurf /REMOVE_FEATURE fea_AVG_SafeSearch[/color]

A new installation of AVG will start
At the Language prompt, default is English
Click NEXT>>ACCEPT>>Accept

At the Select Installation type prompt
Choose "Custom Installation"
Click NEXT>>NEXT>>NEXT

Under Module Select
Leave "AVG Search-Shield" UNChecked
Then click NEXT

Email Scanning choose NEXT
Unless you need to manually configure, but most users need the Recommended selection

Click Finish
After AVG is installed allow to update
You will be prompted for Scheduled scanning, this is the time to select what time you prefer to have the scanner run in the background
NOTE: I disable scheduled scanning and run it manually, but I suggest that you leave it enabled and choose a time that you prefer, when most users aren't using the computer and the computer is left on

When installation is done, reboot the computer one more time

Come back here, post a fresh hijackthis log
Let me know how things are running afterwards please
Oh, could you also post that new log from OTMoveit2.exe

EDIT>>Added extra step with ipconfig
« Last Edit: June 21, 2008, 12:27:18 PM by guestolo »

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Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline pwag

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« Reply #18 on: June 21, 2008, 02:52:23 PM »
[quote name=\'guestolo\' post=\'432592\' date=\'Jun 20 2008, 10:32 PM\']Good work, now let's see what we can do with this machine

Download HostsXpert [color=\"red\"]Here[/color] and unzip it to your desktop.
Next, open HostsXpert
  • Make sure that the "make hosts writable?" button in the upper left corner is checked>>Should read 'Make Readonly'
  • Now, click on 'Backup/Restore'
  • Click 'Create Backup'>>OK>>OK
  • then click on 'Restore MS host files'>>OK
  • Finally, close HostsXpert.

Go to START>>RUN>>Type in
cmd
Hit OK
A command prompt window will open
In the prompt, type Exactly as posted in Blue below

[color=\"#4169e1\"]ipconfig /flushdns[/color]
Hit Enter on keyboard
This should flush the dns resolver
Type Exit>>Hit Enter

Afterwards:You should still have OTMoveit2.exe on desktop
  • Please double-click OTMoveIt2.exe to run it.
  • Copy the entries below in BLUE to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose "Copy"):

    ================================================

    [color=\"#0000ff\"]
    C:\WINDOWS\Tasks\1-Click Maintenance.job
    C:\WINDOWS\Tasks\RegistryClear Scheduled Scan.job
    C:\Program Files\RegistryClear
    C:\Documents and Settings\Patty\Application Data\RegistryClear
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\ISUSPM Startup
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\ISUSScheduler
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\QuickTime Task
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\HP Software Update
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\updateMgr
    C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
    [/color]

    ======================================================
  • Return to OTMoveIt2, right-click on the "Paste List of Files/Folders to be Moved" window  and choose "Paste".
  • Click the red "[color=\"red\"]MoveIt![/color]" button.
  • Close OTMoveIt when it has completed.
[color=\"red\"]Note[/color]:  If an entry cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose "Yes".

NOTE: If you are not asked to reboot the computer, reboot manually anyways

OTMoveIt would of created a log at this location
C:\_OTMoveIt\MovedFiles\mmddyyyy_hhmmss.log <-indicates date_time of log
Again, I will need to see this new log later

But continue to do the following
Close down ALL browser windows, including this one

Access your Add and Remove Programs and first uninstall
Ad-Aware 2007

After you have successfully removed it, remain in Add and Remove Programs and keep your browser windows closed
Remove the following
AVG Free 8.0

During uninstall, select both "Remove User Settings" and "objects in vault"
After uninstalling, ensure to reboot the computer

Back in Windows
Come back here, we're going to install AVG8 without the Linkscanner or Search-Shield, as this may be problems for some users
Go to START>>RUN>>Copy and paste the next command in BLUE below to the open field

[color=\"#0000ff\"]c:\avg_free_stf_all_8_100a1323.exe /REMOVE_FEATURE fea_AVG_SafeSurf /REMOVE_FEATURE fea_AVG_SafeSearch[/color]

A new installation of AVG will start
At the Language prompt, default is English
Click NEXT>>ACCEPT>>Accept

At the Select Installation type prompt
Choose "Custom Installation"
Click NEXT>>NEXT>>NEXT

Under Module Select
Leave "AVG Search-Shield" UNChecked
Then click NEXT

Email Scanning choose NEXT
Unless you need to manually configure, but most users need the Recommended selection

Click Finish
After AVG is installed allow to update
You will be prompted for Scheduled scanning, this is the time to select what time you prefer to have the scanner run in the background
NOTE: I disable scheduled scanning and run it manually, but I suggest that you leave it enabled and choose a time that you prefer, when most users aren't using the computer and the computer is left on

When installation is done, reboot the computer one more time

Come back here, post a fresh hijackthis log
Let me know how things are running afterwards please
Oh, could you also post that new log from OTMoveit2.exe

EDIT>>Added extra step with ipconfig[/quote]

Hi,
I've started the process that you have outlined above, but have a little confusion. I saw no means of doing the following. Either I don't know how to do these steps or the options are not available.
  • Make sure that the "make hosts writable?" button in the upper left corner is checked>>Should read 'Make Readonly'
  • Now, click on 'Backup/Restore'
  • Click 'Create Backup'>>OK>>OK
  • then click on 'Restore MS host files'>>OK
  • Finally, close HostsXpert.
However, I did download it to my desktop and the proceeded with these steps:

Go to START>>RUN>>Type in
cmd
Hit OK
A command prompt window will open
In the prompt, type Exactly as posted in Blue below

[color=\"#4169e1\"]ipconfig /flushdns[/color]
Hit Enter on keyboard
This should flush the dns resolver
Type Exit>>Hit Enter

This seemed to work fine. This next line now stumps me:

Afterwards:You should still have OTMoveit2.exe on desktop

I don't see the OTMoveit2.exe on the desktop. Is this because of the steps that I didn't do prior to the last step or is there some other reasone for OTMoveit2.exe not being on the desktop.

What should I do now?
Thanks,

Offline guestolo

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« Reply #19 on: June 21, 2008, 02:59:15 PM »
If you have HostXpert.zip on desktop, ensure you right click on it and extracted it
Open the HostXpert folder
Open HostXpert.exe

Just ensure that in the top left corner it Reads
Make Readonly?

Then follow the instructions
Quote
# Now, click on 'Backup/Restore'
# Click 'Create Backup'>>Click OK>>Click OK
# then click on 'Restore MS host files'>>Click OK
# Finally, close HostsXpert.

If you no longer have OTMoveit2.exe
Redownload it and save to desktop from [color=\"#FF0000\"]> HERE <[/color][/url]
« Last Edit: June 21, 2008, 03:00:22 PM by guestolo »

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here