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Author Topic: 1 year old computer having problems  (Read 479 times)

Offline Oakland Raiderz

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1 year old computer having problems
« on: September 23, 2008, 09:58:55 AM »
my computer will freeze and lock up at the most random times. its really wierd because this computer is only a year old has 2 GB of ram and so on. (but i did buy this computer from dell outlet and its refurbished)  you may remember me from my laptop that was having problems that got all fixed i replaced the hard drive because it was bad and now is my ubuntu machine which is a fun little hobby to mess around with. i should've posted this problem along time ago but this starting happening about a month or so after i got the computer.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:31:12 AM, on 9/23/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\D-Link\Wireless G WDA-1320\AirGCFG.exe
C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Windows\system32\sdclt.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myspace.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: QFX Software KeyScrambler - {2B9F5787-88A5-4945-90E7-C4B18563BC5E} - C:\Program Files\KeyScrambler\KeyScramblerIE.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [dscactivate] c:\dell\dsca.exe 3
O4 - HKLM\..\Run: [D-Link Wireless G WDA-1320] C:\Program Files\D-Link\Wireless G WDA-1320\AirGCFG.exe
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [ISUSPM Startup] c:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: (no name) - {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - C:\Program Files\KeyScrambler\KeyScramblerIE.dll
O9 - Extra 'Tools' menuitem: &KeyScrambler... - {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - C:\Program Files\KeyScrambler\KeyScramblerIE.dll
O13 - Gopher Prefix:
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Windows\system32\AERTSrv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Jumpstart Wifi Protected Setup (jswpsapi) - Atheros Communications, Inc. - C:\Program Files\D-Link\Wireless G WDA-1320\JSWUtilVst\jswpsapi.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 7197 bytes
« Last Edit: September 23, 2008, 10:01:19 AM by Oakland Raiderz »
Logged
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[color=\"#ff0000\"] [/color] [/i][/b]
[color=\"#ff0000\"] [/color] [/i][/b]
[color=\"#ff0000\"]RIP. ALLANON

You'll Never Be Forgoten[/color][/i][/b]
[color=\"#ff0000\"]Day He "Died"

[/color][/i][/b]
[color=\"#ff0000\"] [/color] [/i] [/b] [/size]



[/size]

Offline guestolo

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1 year old computer having problems
« Reply #1 on: September 23, 2008, 11:41:50 PM »
I'm not seeing no malware problems
Do you want to try some troubleshooting to ensure it's clean and/or startups are causing problems
Your option
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Offline Oakland Raiderz

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1 year old computer having problems
« Reply #2 on: September 29, 2008, 08:51:19 PM »
[quote name=\'guestolo\' post=\'443415\' date=\'Sep 24 2008, 12:15 AM\']I'm not seeing no malware problems
Do you want to try some troubleshooting to ensure it's clean and/or startups are causing problems
Your option[/quote]

yes plz just as of the past couple of days i've been getting blue screen of deaths http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/ohmy.gif\' class=\'bbc_emoticon\' alt=\':o\' />
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[color=\"#ff0000\"] [/color] [/i][/b]
[color=\"#ff0000\"] [/color] [/i][/b]
[color=\"#ff0000\"]RIP. ALLANON

You'll Never Be Forgoten[/color][/i][/b]
[color=\"#ff0000\"]Day He "Died"

[/color][/i][/b]
[color=\"#ff0000\"] [/color] [/i] [/b] [/size]



[/size]

Offline guestolo

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1 year old computer having problems
« Reply #3 on: September 29, 2008, 09:09:57 PM »
What do the Blue Screens point to?

Do you have the exact error message which includes a long stringed line of numbers, letters
 and possibly related file?
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Offline Oakland Raiderz

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1 year old computer having problems
« Reply #4 on: September 30, 2008, 09:41:17 AM »
[quote name=\'guestolo\' post=\'443842\' date=\'Sep 29 2008, 08:43 PM\']What do the Blue Screens point to?

Do you have the exact error message which includes a long stringed line of numbers, letters
and possibly related file?[/quote]


when i get home I will post the error messages. i think theres a way with vista that saves the errors you get http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\':)\' />

i know one had to two files and one was a .sys file i do believe
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[color=\"#ff0000\"] [/color] [/i][/b]
[color=\"#ff0000\"] [/color] [/i][/b]
[color=\"#ff0000\"]RIP. ALLANON

You'll Never Be Forgoten[/color][/i][/b]
[color=\"#ff0000\"]Day He "Died"

[/color][/i][/b]
[color=\"#ff0000\"] [/color] [/i] [/b] [/size]



[/size]

Offline Oakland Raiderz

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1 year old computer having problems
« Reply #5 on: September 30, 2008, 07:31:45 PM »
i'm at home now and i was able to come up with this

Problem signature
Problem Event Name:    BlueScreen
OS Version:    6.0.6001.2.1.0.768.2
Locale ID:    1033

Files that help describe the problem (some files may no longer be available)
Mini092908-01.dmp
sysdata.xml
Version.txt

 View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode:    1a
BCP1:    00041284
BCP2:    0DF88001
BCP3:    00005918
BCP4:    C0802000
OS Version:    6_0_6001
Service Pack:    1_0
Product:    768_1
Server information:    3ee3b954-7352-4189-a22e-52964110b916


________________________________________________________________________________
__________________



and this error


Problem Event Name:    BlueScreen
OS Version:    6.0.6001.2.1.0.768.2
Locale ID:    1033

Files that help describe the problem (some files may no longer be available)
Mini092708-01.dmp
sysdata.xml
Version.txt

 View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode:    a
BCP1:    C039B4B8
BCP2:    00000000
BCP3:    00000000
BCP4:    81CC2F99
OS Version:    6_0_6001
Service Pack:    1_0
Product:    768_1

________________________________________________________________________________
_______________________________

this is how many times Firefox has closed on me and locked up my computer to the point i can't even move my pointer..

« Last Edit: September 30, 2008, 07:32:07 PM by Oakland Raiderz »
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[color=\"#ff0000\"] [/color] [/i][/b]
[color=\"#ff0000\"] [/color] [/i][/b]
[color=\"#ff0000\"] [/color] [/i][/b]
[color=\"#ff0000\"]RIP. ALLANON

You'll Never Be Forgoten[/color][/i][/b]
[color=\"#ff0000\"]Day He "Died"

[/color][/i][/b]
[color=\"#ff0000\"] [/color] [/i] [/b] [/size]



[/size]

Offline Oakland Raiderz

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1 year old computer having problems
« Reply #6 on: September 30, 2008, 07:32:55 PM »
oops my bad double post >.<
« Last Edit: September 30, 2008, 07:33:23 PM by Oakland Raiderz »
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[color=\"#ff0000\"] [/color] [/i][/b]
[color=\"#ff0000\"] [/color] [/i][/b]
[color=\"#ff0000\"] [/color] [/i][/b]
[color=\"#ff0000\"] [/color] [/i][/b]
[color=\"#ff0000\"]RIP. ALLANON

You'll Never Be Forgoten[/color][/i][/b]
[color=\"#ff0000\"]Day He "Died"

[/color][/i][/b]
[color=\"#ff0000\"] [/color] [/i] [/b] [/size]



[/size]

Offline guestolo

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1 year old computer having problems
« Reply #7 on: September 30, 2008, 10:12:28 PM »
What version of Firefox are you running?
It appears your having a big problem  with it, have you considered trying a clean install of Just Firefox?
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