Author Topic: hp laptop help  (Read 2768 times)

Offline mindlogiczero

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« Reply #20 on: March 11, 2009, 03:11:19 PM »
hmm, told me all looked normal yesterday before he installed drivers, after he got finished restoring. just said keyboard wasnt working

Offline guestolo

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« Reply #21 on: March 11, 2009, 03:43:25 PM »
Can he run a Hardware diagnostics?
http://h10025.www1.hp.com/ewfrf/wc/fastFaq...cname=c00849402

Edit>>Here's the HP System check for notebook PCs, should probably use Internet Explorer when visiting the next site to run the scanner
http://h20239.www2.hp.com/techcenter/HP_Sy...hp_syscheck.htm
« Last Edit: March 11, 2009, 03:45:30 PM by guestolo »

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Offline Stoned Logic

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« Reply #22 on: March 11, 2009, 05:12:08 PM »
I tried finding the hardware diagnostics, but it's not there. I instead found computer management, where I tried disabling the graphics card. That didn't change anything. I don't know if that means anything, but I thought I should say it.

Also, my computer looks like Windows Classic, not Vista.




EDIT:

I can no longer open IE without it crashing, so I can't do that online test
« Last Edit: March 11, 2009, 05:31:07 PM by Stoned Logic »

Offline guestolo

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« Reply #23 on: March 11, 2009, 05:16:23 PM »
I supplied 2 links in my last reply
What happened at the second one?

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Offline Stoned Logic

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« Reply #24 on: March 11, 2009, 05:36:58 PM »
I couldn't get to it. It won't let me open up any browser for more than 3 seconds before throwing an error in my face and asking me to close it or check for a solution online :\

Offline guestolo

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« Reply #25 on: March 12, 2009, 01:43:17 PM »
let's recap, mindlogiczero said everything was normal yesterday after the restore
Where did you download the drivers from?
Did you get Windows Updates and install any graphics drivers from there?

Do you have a Drivers disk that may of came with your computer?

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here