Author Topic: Unable to downloand & install programs  (Read 5946 times)

Offline Dazed&Confused

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Unable to downloand & install programs
« on: June 26, 2010, 09:31:47 AM »
[font="Times New Roman"][size="3"]Out of nowhere my system started having an issue where it was telling me java didn’t trust the cert of any program I was running, but didn’t give any more info and wouldn’t let the programs run. So I attempted to update java and was unable to download and install the program. It looks like the issues are around MSI file or security, but can’t be for sure.  I have attempted to download and install Java, and it tells me that it is unable to install the file. I have also attempted to download and install updates from Microsoft, and the install fails. [/size][/font]

[font="Times New Roman"][size="3"] [/size][/font]

[font="Times New Roman"][size="3"]I have done a complete scan with both ESET NOD32 and Malwarebytes Anti-Malware and found no virus or nasties.  I have restored system to an earlier point… no joy. I have uninstalled java, and tried to reinstall it. I was able to uninstall it, but not able to reinstall. I am at a lost.  Short of reformatting my system, I don’t know what to do.[/size][/font]

[font="Times New Roman"][size="3"] [/size][/font]

[font="Times New Roman"][size="3"]Can someone PLEASE help me![/size][/font]


Offline guestolo

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Unable to downloand & install programs
« Reply #1 on: June 26, 2010, 10:49:28 AM »
Can you supply the exact error message when trying to install Java please

In addition: Can you supply the next 2 logs
Download [color="#FF0000"]OTL.exe[/color][/url] by OldTimer to your Desktop.
  • Close all windows and double click on OTL.exe to run it
  • Click Run Scan and let the program run uninterrupted.
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.

NOTE: [size="4"]If[/size] you have trouble, or an error message trying to post the logs
Can you upload it to a reply box
In a Reply, select "Browse..." on the bottom right and then navigate to the file and select it
Then click "Upload"

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline Dazed&Confused

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Unable to downloand & install programs
« Reply #2 on: June 26, 2010, 11:18:40 AM »
Hi Guestolo,

Thanks in advance for time and help.  The error messages I get from the Java install are:

[font="Times New Roman"][size="3"]“Unable to download http”//javadl-esd.sun.com/update/1.6.0/1.6.0_20-b02.xml for installation.” Then I get “Download failed: from=/jre1.6.0_20-c-l.msi, to=\Sun\Java\jre1.6.0_20\jre1.6.0_20-c-l.msi”

The Extras.Txt fills is attached.[/size][/font]

OTL Extras logfile created on: 6/26/2010 11:04:50 AM - Run 1
OTL by OldTimer - Version 3.2.7.0     Folder = C:\Documents and Settings\Lorenzo\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
 
1.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 68.00% Memory free
3.00 Gb Paging File | 3.00 Gb Available in Paging File | 89.00% Paging File free
Paging file location(s): C:\pagefile.sys 1536 3072 [binary data]
 
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 65.28 Gb Total Space | 14.36 Gb Free Space | 22.00% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded
 
Computer Name: BIGDADDY1911
Current User Name: Lorenzo
Logged in as Administrator.
 
Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard
 
========== Extra Registry (SafeList) ==========
 
 
========== File Associations ==========
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
 
========== Shell Spawning ==========
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
htmlfile [edit] -- "C:\Program Files\Microsoft Office\OFFICE11\msohtmed.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "C:\Program Files\Microsoft Office\OFFICE11\msohtmed.exe" /p %1 (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [AddToPlaylistVLC] -- C:\Program Files\VideoLAN\VLC\vlc.exe --started-from-file --playlist-enqueue "%1" ()
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] -- C:\Program Files\VideoLAN\VLC\vlc.exe --started-from-file --no-playlist-enqueue "%1" ()
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
 
========== Security Center Settings ==========
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0
"AntiVirusDisableNotify" = 0
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
 
========== Authorized Applications List ==========
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\Support.com\Bin\tgcmd.exe" = C:\Program Files\Support.com\Bin\tgcmd.exe:*:Disabled:Support.com Scheduler and Command Dispatcher -- File not found
"C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" = C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe:*:Enabled:Yahoo! Messenger -- (Yahoo! Inc.)
"C:\Program Files\Common Files\aol\acs\AOLDial.exe" = C:\Program Files\Common Files\aol\acs\AOLDial.exe:*:Enabled:AOL Connectivity Service Dialer -- File not found
"C:\Program Files\Common Files\aol\acs\AOLacsd.exe" = C:\Program Files\Common Files\aol\acs\AOLacsd.exe:*:Enabled:AOL Connectivity Service -- File not found
"C:\Program Files\Common Files\aol\1256562961\ee\aolsoftware.exe" = C:\Program Files\Common Files\aol\1256562961\ee\aolsoftware.exe:*:Enabled:AOL Shared Components -- File not found
"C:\Program Files\AOL 9.5\waol.exe" = C:\Program Files\AOL 9.5\waol.exe:*:Enabled:AOL -- File not found
"C:\Program Files\Common Files\aol\TopSpeed\3.0\aoltpsd3.exe" = C:\Program Files\Common Files\aol\TopSpeed\3.0\aoltpsd3.exe:*:Enabled:AOL TopSpeed -- File not found
"C:\Program Files\Common Files\aol\Loader\aolload.exe" = C:\Program Files\Common Files\aol\Loader\aolload.exe:*:Enabled:AOL Loader -- File not found
"C:\Program Files\Common Files\aol\System Information\sinf.exe" = C:\Program Files\Common Files\aol\System Information\sinf.exe:*:Enabled:AOL System Information -- File not found
"C:\Program Files\LimeWire\LimeWire.exe" = C:\Program Files\LimeWire\LimeWire.exe:*:Enabled:LimeWire -- (Lime Wire, LLC)
"C:\Documents and Settings\Lorenzo\Local Settings\Temp\7zSE9.tmp\SymNRT.exe" = C:\Documents and Settings\Lorenzo\Local Settings\Temp\7zSE9.tmp\SymNRT.exe:*:Enabled:Norton Removal Tool -- (Symantec Corporation)
"C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE" = C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook -- (Microsoft Corporation)
"C:\WINDOWS\system32\fxsclnt.exe" = C:\WINDOWS\system32\fxsclnt.exe:*:Enabled:Microsoft  Fax Console -- (Microsoft Corporation)
"C:\Documents and Settings\Lorenzo\Application Data\mjusbsp\magicJack.exe" = C:\Documents and Settings\Lorenzo\Application Data\mjusbsp\magicJack.exe:*:Enabled:magicJack -- (magicJack L.P.)
 
 
========== HKEY_LOCAL_MACHINE Uninstall List ==========
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{09DA4F91-2A09-4232-AB8C-6BC740096DE3}" = IBM RecordNow Update Manager
"{0BEDBD4E-2D34-47B5-9973-57E62B29307C}" = ATI Control Panel
"{18669FF9-C8FE-407a-9F70-E674896B1DB4}" = GPBaseService
"{1E34AB5C-B893-4EE9-82F3-F195978D009D}" = IBM Access Support - Local Content Pack
"{1F7CCFA3-D926-4882-B2A5-A0217ED25597}" = PC-Doctor for Windows
"{2111B23F-7FDA-4A41-8309-E5A1663CA296}" = IBM ThinkPad Keyboard Customizer Utility
"{2E0695EE-ED29-4D96-BD77-2A9A17EDF0D6}" = Cypress USB Mass Storage Driver Installation
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{3B7B3B4A-AF8C-4671-A92E-3E7E9ABCB22B}" = IBM Rapid Restore PC Setup
"{3EA9D975-BFDC-4E8E-B88B-0446FBC8CA66}" = ATI HydraVision
"{459E93B6-150E-45d5-8D4B-45C66FC035FE}" = getPlus(R) Download Manager for Corel
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{52A69E11-7CEB-4a7d-9607-68BA4F39A89B}" = DeviceDiscovery
"{6864ABC3-A982-436B-BEF1-5652D6303361}" = ESET NOD32 Antivirus
"{6CE96A14-61E2-48CC-837E-22710A953ADE}" = IBM Themes
"{710C0BB2-FE39-484E-BB23-C9B96835A14A}" = Access IBM Message Center
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{7EB114D8-207F-45AE-BABD-1669715F2630}" = ThinkVantage Access Connections
"{8214CC02-6271-4DC8-B8DD-779933450264}" = IBM RecordNow
"{82512BC9-BD5D-4C50-BE4D-B98E7DF78687}" = IBM ThinkPad UltraNav Wizard
"{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable
"{90110409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Professional Edition 2003
"{90120000-0010-0409-0000-0000000FF1CE}" = Microsoft Software Update for Web Folders  (English) 12
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}_OUTLOOKSTD_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_OUTLOOKSTD_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_OUTLOOKSTD_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_OUTLOOKSTD_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_OUTLOOKSTD_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00E0-0000-0000-0000000FF1CE}" = Microsoft Office Outlook 2007
"{90120000-00E0-0000-0000-0000000FF1CE}_OUTLOOKSTD_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00E0-0000-0000-0000000FF1CE}_OUTLOOKSTD_{1D23C02C-7739-4213-87A6-2A7298DE3247}" =
"{90120000-00E0-0000-0000-0000000FF1CE}_OUTLOOKSTD_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_OUTLOOKSTD_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90510409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Visio Professional 2003
"{98E8A2EF-4EAE-43B8-A172-74842B764777}" = InterVideo WinDVD
"{9BC76CCE-A9EC-4A3A-9B51-D823805E1D1F}" = SolidConverterPDF
"{9DE3F260-B88E-42CE-90E7-73C78C37D95E}" = 32 Bit HP BiDi Channel Components Installer
"{9FAC9E5C-0D20-4DBF-AFE5-2E09C52A95A2}" = ThinkPad Wireless LAN Adapters Software (11a/b, 11b/g, 11a/b/g)
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{ABA00898-9467-4689-9F40-DE7F58C8429C}" = Fax
"{B1102A25-3AA3-446B-AA0F-A699B07A02FD}" = Garmin USB Drivers
"{B5599ECB-DA72-43EE-8A30-2C80396FF8BB}" = Access IBM
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CB4544EA-C189-41FE-9E3A-76591DDB852B}" = Roxio Easy Media Creator 7
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{CF44C7A5-5705-41E4-BE84-A9A42977AB05}" = alm
"{DF7CFCDF-08ED-4BFA-8980-9F8F3A9596B3}" = All-in-One Submission 8.88
"{E0783143-EAE2-4047-A8D6-E155523C594C}" = Garmin WebUpdater
"{EA5A0CD7-C894-4FA8-88A5-0887E8257E4A}" = FriendFinder Messenger v4.1
"{EA664480-3844-11D5-8C25-444553540000}" = IBM TrackPoint Accessibility Features
"{EF4EF65F-4D62-44D7-82C9-1AECCBA74C50}" = Intel(R) PROSet
"{F0A37341-D692-11D4-A984-009027EC0A9C}" = SoundMAX
"{F0FB3728-C106-4492-9604-CBBAB2C8E671}" = Sprint SmartView
"{F1E63043-54FC-429B-AB2C-31AF9FBA4BC7}" = 32 Bit HP CIO Components Installer
"{F1F721BF-040C-4096-988A-1DB01EB73B0C}" = TPNala Wallpaper
"{F96F3AA9-F9B4-4DA4-9D80-6540EB653D9B}_is1" = McGraw Hill PMP Mathematics 1.0.0
"45A7283175C62FAC673F913C1F532C5361F97841" = Windows Driver Package - Garmin (grmnusb) GARMIN Devices  (03/08/2007 2.2.1.0)
"Accent OFFICE Password Recovery" = Accent OFFICE Password Recovery 2.80
"Access IBM Tools" = Access IBM Tools
"Adobe Acrobat 5.0" = Adobe Acrobat 5.0
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"ATI Display Driver" = ATI Display Driver
"CNXT_MODEM_PCI_VEN_8086&DEV_24C6&SUBSYS_05591014" = ThinkPad Integrated 56K Modem
"Digital DJ Pro" = Digital DJ Pro 1.7.0
"EasyEject Utility" = IBM ThinkPad EasyEject Utility
"ie8" = Windows Internet Explorer 8
"LimeWire" = LimeWire 5.4.6
"Logo Design Studio 3.5.0" = Logo Design Studio
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Microsoft .NET Framework 1.1  (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Mozilla Firefox (3.6.4)" = Mozilla Firefox (3.6.4)
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"OUTLOOKSTD" = Microsoft Office Outlook 2007
"PM FASTrack v6" = PM FASTrack v6
"Power Features" = IBM ThinkPad Battery MaxiMiser and Power Management Features
"Power Management Driver" = ThinkPad Power Management Driver
"Presentation Director" = IBM ThinkPad Presentation Director
"PROSet" = Intel(R) PRO Network Adapters and Drivers
"SM1FX_AT" = USB Storage Adapter FX (SM1)
"SoftwareUpdUtility" = Download Updater (AOL LLC)
"SynTPDeinstKey" = ThinkPad UltraNav Driver
"ThinkPad Configuration" = IBM ThinkPad Configuration
"ThinkPad FullScreen Magnifier" = ThinkPad FullScreen Magnifier
"ThinkPadSoftwareInstaller" = ThinkPad Software Installer
"ViewpointMediaPlayer" = Viewpoint Media Player
"VLC media player" = VLC media player 0.9.2
"VuePrint" = VuePrint
"WebCEO70_is1" = Web CEO 8.0
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"Windows XP Service Pack" = Windows XP Service Pack 3
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0
"Yahoo! Messenger" = Yahoo! Messenger
"Yahoo! Search Defender" = Yahoo! Search Protection
"Yahoo! SiteBuilder" = Yahoo! SiteBuilder
"Yahoo! Software Update" = Yahoo! Software Update
"YInstHelper" = Yahoo! Install Manager
 
========== HKEY_CURRENT_USER Uninstall List ==========
 
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"354d939186bd2bc9" = CRI-Resizer
"Yahoo! BrowserPlus" = Yahoo! BrowserPlus 2.8.1
 
========== Last 10 Event Log Errors ==========
 
[ Application Events ]
Error - 1/21/2010 11:36:16 PM | Computer Name = BIGDADDY1911 | Source = MsiInstaller | ID = 11905
Description = Product: DocMgr -- Error 1905. Module C:\Program Files\HP\Digital
Imaging\help\hpqdummy.dll failed to unregister.  HRESULT -2147220472.  Contact your
 support personnel.
 
Error - 1/23/2010 12:58:41 PM | Computer Name = BIGDADDY1911 | Source = McAfee Backup and Restore | ID = 0
Description =     1) Exception Information  *********************************************
Exception
 Type: System.InvalidOperationException  Message: Your McAfee Backup and Restore user
 settings file does not exist.  TargetSite: Void SetPaths()  HelpLink: NULL  Source: MBKSilentInstaller

StackTrace
 Information  *********************************************     at MBKSilentInstaller.MBKUninstallationWizard.SetPaths()

   at MBKSilentInstaller.MBKUninstallationWizard.HandleMBKUninstallation(Form owner)

2)
 Exception Information  *********************************************  Exception Type:
 System.IO.FileNotFoundException  Message: Could not find file "C:\Documents and Settings\All
 Users\Application Data\McAfee\MBK\UserBindingInfo.xml".  FileName: C:\Documents and
 Settings\All Users\Application Data\McAfee\MBK\UserBindingInfo.xml  FusionLog: NULL
TargetSite:
 System.Collections.Hashtable LoadBindingInfo()  HelpLink: NULL  Source: Arbus.Common

StackTrace
 Information  *********************************************     at Arbus.Common.UserPathConfigurationHelper.LoadBindingInfo()

   at MBKSilentInstaller.MBKUninstallationWizard.SetPaths()
 
Error - 1/23/2010 8:16:12 PM | Computer Name = BIGDADDY1911 | Source = Application Error | ID = 1000
Description = Faulting application YahooMessenger.exe, version 10.0.0.1102, faulting
 module YahooMessenger.exe, version 10.0.0.1102, fault address 0x0030f489.
 
Error - 1/26/2010 3:10:23 PM | Computer Name = BIGDADDY1911 | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
 from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
 with error: This operation returned because the timeout period expired.  
 
Error - 1/28/2010 11:45:27 PM | Computer Name = BIGDADDY1911 | Source = Application Error | ID = 1000
Description = Faulting application YahooMessenger.exe, version 10.0.0.1102, faulting
 module YahooMessenger.exe, version 10.0.0.1102, fault address 0x0030f489.
 
Error - 2/5/2010 2:51:08 PM | Computer Name = BIGDADDY1911 | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
 hungapp, version 0.0.0.0, hang address 0x00000000.
 
Error - 2/7/2010 11:14:24 AM | Computer Name = BIGDADDY1911 | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
 from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
 with error: This operation returned because the timeout period expired.  
 
Error - 2/14/2010 10:42:38 AM | Computer Name = BIGDADDY1911 | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
 hungapp, version 0.0.0.0, hang address 0x00000000.
 
Error - 2/22/2010 11:20:26 PM | Computer Name = BIGDADDY1911 | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
 hungapp, version 0.0.0.0, hang address 0x00000000.
 
Error - 2/23/2010 2:17:24 AM | Computer Name = BIGDADDY1911 | Source = Application Hang | ID = 1002
Description = Hanging application irsetup.exe, version 7.0.6.1, hang module hungapp,
 version 0.0.0.0, hang address 0x00000000.
 
[ OSession Events ]
Error - 3/13/2010 12:32:15 AM | Computer Name = BIGDADDY1911 | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 189
 seconds with 180 seconds of active time.  This session ended with a crash.
 
[ System Events ]
Error - 6/26/2010 9:56:25 AM | Computer Name = BIGDADDY1911 | Source = Service Control Manager | ID = 7024
Description = The Background Intelligent Transfer Service service terminated with
 service-specific error 2147942405 (0x80070005).
 
Error - 6/26/2010 9:56:55 AM | Computer Name = BIGDADDY1911 | Source = DCOM | ID = 10010
Description = The server {4991D34B-80A1-4291-83B6-3328366B9097} did not register
 with DCOM within the required timeout.
 
Error - 6/26/2010 9:56:55 AM | Computer Name = BIGDADDY1911 | Source = Service Control Manager | ID = 7024
Description = The Background Intelligent Transfer Service service terminated with
 service-specific error 2147942405 (0x80070005).
 
Error - 6/26/2010 9:57:25 AM | Computer Name = BIGDADDY1911 | Source = DCOM | ID = 10010
Description = The server {4991D34B-80A1-4291-83B6-3328366B9097} did not register
 with DCOM within the required timeout.
 
Error - 6/26/2010 9:57:25 AM | Computer Name = BIGDADDY1911 | Source = Service Control Manager | ID = 7024
Description = The Background Intelligent Transfer Service service terminated with
 service-specific error 2147942405 (0x80070005).
 
Error - 6/26/2010 9:57:55 AM | Computer Name = BIGDADDY1911 | Source = DCOM | ID = 10010
Description = The server {4991D34B-80A1-4291-83B6-3328366B9097} did not register
 with DCOM within the required timeout.
 
Error - 6/26/2010 9:57:55 AM | Computer Name = BIGDADDY1911 | Source = Service Control Manager | ID = 7024
Description = The Background Intelligent Transfer Service service terminated with
 service-specific error 2147942405 (0x80070005).
 
Error - 6/26/2010 9:58:25 AM | Computer Name = BIGDADDY1911 | Source = DCOM | ID = 10010
Description = The server {4991D34B-80A1-4291-83B6-3328366B9097} did not register
 with DCOM within the required timeout.
 
Error - 6/26/2010 9:58:25 AM | Computer Name = BIGDADDY1911 | Source = Service Control Manager | ID = 7024
Description = The Background Intelligent Transfer Service service terminated with
 service-specific error 2147942405 (0x80070005).
 
Error - 6/26/2010 9:58:55 AM | Computer Name = BIGDADDY1911 | Source = DCOM | ID = 10010
Description = The server {4991D34B-80A1-4291-83B6-3328366B9097} did not register
 with DCOM within the required timeout.
 
 
< End of report >
« Last Edit: June 26, 2010, 01:39:22 PM by guestolo »

Offline Dazed&Confused

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Unable to downloand & install programs
« Reply #3 on: June 26, 2010, 11:20:21 AM »
The OLT.Txt file is attached... Thx

OTL logfile created on: 6/26/2010 11:04:50 AM - Run 1
OTL by OldTimer - Version 3.2.7.0     Folder = C:\Documents and Settings\Lorenzo\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
 
1.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 68.00% Memory free
3.00 Gb Paging File | 3.00 Gb Available in Paging File | 89.00% Paging File free
Paging file location(s): C:\pagefile.sys 1536 3072 [binary data]
 
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 65.28 Gb Total Space | 14.36 Gb Free Space | 22.00% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded
 
Computer Name: BIGDADDY1911
Current User Name: Lorenzo
Logged in as Administrator.
 
Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard
 
========== Processes (SafeList) ==========
 
PRC - [2010/06/26 11:02:37 | 000,574,464 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Lorenzo\Desktop\OTL.exe
PRC - [2009/11/16 10:04:30 | 000,735,960 | ---- | M] (ESET) -- C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
PRC - [2009/11/16 10:03:32 | 002,054,360 | ---- | M] (ESET) -- C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
PRC - [2009/08/24 14:43:54 | 000,038,176 | ---- | M] (Lenovo) -- C:\WINDOWS\system32\ibmpmsvc.exe
PRC - [2009/07/29 11:43:34 | 000,163,840 | ---- | M] (Lenovo ) -- C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
PRC - [2009/07/29 11:42:32 | 000,221,184 | ---- | M] (Lenovo ) -- C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
PRC - [2009/07/29 11:42:28 | 000,098,304 | ---- | M] (Lenovo ) -- C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
PRC - [2009/05/29 14:19:52 | 000,126,976 | ---- | M] (CrypKey (Canada) Ltd.) -- C:\WINDOWS\system32\Crypserv.exe
PRC - [2008/07/04 00:17:00 | 000,118,784 | ---- | M] (Synaptics, Inc.) -- C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
PRC - [2008/04/13 19:12:21 | 000,744,448 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpsvc.exe
PRC - [2008/04/13 19:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2006/10/02 11:19:48 | 000,094,208 | ---- | M] () -- C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
PRC - [2006/05/30 16:05:42 | 000,086,016 | ---- | M] (Lenovo Group Limited) -- C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
PRC - [2005/11/22 17:20:28 | 000,036,864 | ---- | M] () -- C:\WINDOWS\system32\acs.exe
PRC - [2005/07/05 15:57:12 | 000,077,824 | ---- | M] () -- C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
PRC - [2003/02/17 01:30:48 | 000,032,835 | ---- | M] () -- C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
PRC - [2002/09/20 16:50:10 | 000,045,056 | ---- | M] (Analog Devices, Inc.) -- C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
 
 
========== Modules (SafeList) ==========
 
MOD - [2010/06/26 11:02:37 | 000,574,464 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Lorenzo\Desktop\OTL.exe
MOD - [2008/04/13 19:10:20 | 000,110,592 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\system32\msscript.ocx
 
 
========== Win32 Services (SafeList) ==========
 
SRV - [2009/12/17 17:36:24 | 000,067,360 | ---- | M] (NOS Microsystems Ltd.) [Disabled | Stopped] -- C:\Program Files\NOS\bin\getPlus_Helper.dll -- (getPlusHelper) getPlus(R)
SRV - [2009/11/16 10:12:54 | 000,020,680 | ---- | M] (ESET) [On_Demand | Stopped] -- C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe -- (EhttpSrv)
SRV - [2009/11/16 10:04:30 | 000,735,960 | ---- | M] (ESET) [Auto | Running] -- C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe -- (ekrn)
SRV - [2009/09/10 16:04:50 | 000,120,128 | ---- | M] (SmithMicro Inc.) [Disabled | Stopped] -- C:\Program Files\Sprint\Sprint SmartView\RcAppSvc.exe -- (SprintRcAppSvc)
SRV - [2009/08/24 14:43:54 | 000,038,176 | ---- | M] (Lenovo) [Auto | Running] -- C:\WINDOWS\system32\ibmpmsvc.exe -- (IBMPMSVC)
SRV - [2009/07/29 11:42:32 | 000,221,184 | ---- | M] (Lenovo ) [Auto | Running] -- C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe -- (AcSvc)
SRV - [2009/07/29 11:42:28 | 000,098,304 | ---- | M] (Lenovo ) [Auto | Running] -- C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe -- (AcPrfMgrSvc)
SRV - [2009/05/29 14:19:52 | 000,126,976 | ---- | M] (CrypKey (Canada) Ltd.) [Auto | Running] -- C:\WINDOWS\System32\Crypserv.exe -- (Crypkey License)
SRV - [2008/11/09 15:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) [Disabled | Stopped] -- C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe -- (YahooAUService)
SRV - [2006/11/02 15:24:32 | 000,184,320 | ---- | M] (VoyagerSoft, LLC) [Disabled | Stopped] -- C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\SolidPdfService.exe -- (ScReadSpool)
SRV - [2005/11/22 17:20:28 | 000,036,864 | ---- | M] () [On_Demand | Running] -- C:\WINDOWS\system32\acs.exe -- (ACS)
SRV - [2002/09/27 12:56:20 | 000,139,264 | ---- | M] (Intel(R) Corporation) [On_Demand | Stopped] -- C:\Program Files\Intel\NCS\Sync\NetSvc.exe -- (NetSvc)
SRV - [2002/09/20 16:50:10 | 000,045,056 | ---- | M] (Analog Devices, Inc.) [Auto | Running] -- C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe -- (SoundMAX Agent Service (default))
 
 
========== Driver Services (SafeList) ==========
 
DRV - [2009/11/16 10:06:50 | 000,096,408 | ---- | M] (ESET) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\epfwtdir.sys -- (epfwtdir)
DRV - [2009/11/16 10:03:36 | 000,108,792 | ---- | M] (ESET) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\ehdrv.sys -- (ehdrv)
DRV - [2009/11/16 09:56:12 | 000,116,520 | ---- | M] (ESET) [File_System | Auto | Running] -- C:\WINDOWS\system32\drivers\eamon.sys -- (eamon)
DRV - [2009/11/10 09:27:06 | 000,018,560 | ---- | M] (LeapFrog) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\FlyUsb.sys -- (FlyUsb)
DRV - [2009/09/10 15:48:30 | 000,028,288 | ---- | M] () [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\swmsflt.sys -- (swmsflt)
DRV - [2009/09/10 15:48:24 | 000,222,720 | ---- | M] (Novatel Wireless Inc) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\NWADIenum.sys -- (NWADI)
DRV - [2009/09/10 15:48:24 | 000,174,336 | ---- | M] (Novatel Wireless Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\nwusbser2.sys -- (NWUSBPort2)
DRV - [2009/09/10 15:48:24 | 000,174,336 | ---- | M] (Novatel Wireless Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\nwusbser.sys -- (NWUSBPort)
DRV - [2009/09/10 15:48:24 | 000,174,336 | ---- | M] (Novatel Wireless Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\nwusbmdm.sys -- (NWUSBModem)
DRV - [2009/09/10 15:48:20 | 000,018,816 | ---- | M] (Bytemobile, Inc.) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\tcpipBM.sys -- (tcpipBM)
DRV - [2009/09/10 15:48:18 | 000,038,680 | ---- | M] (PCTEL Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\pctnullport.sys -- (Nmea)
DRV - [2009/09/10 15:46:46 | 000,032,408 | ---- | M] (Smith Micro Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\PCTINDIS5.sys -- (PCTINDIS5)
DRV - [2009/09/03 11:45:26 | 000,009,200 | ---- | M] (Sonic Solutions) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\cdralw2k.sys -- (Cdralw2k)
DRV - [2009/09/03 11:45:26 | 000,009,072 | ---- | M] (Sonic Solutions) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\cdr4_xp.sys -- (Cdr4_xp)
DRV - [2009/08/24 14:43:54 | 000,024,872 | ---- | M] (Lenovo.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\ibmpmdrv.sys -- (IBMPMDRV)
DRV - [2009/07/21 22:45:30 | 000,011,520 | ---- | M] (IBM Corp.) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\ANC.sys -- (ANC)
DRV - [2009/07/21 22:45:30 | 000,004,224 | ---- | M] () [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\IBMBLDID.sys -- (IBMTPCHK)
DRV - [2009/06/12 19:07:44 | 000,020,742 | ---- | M] () [Kernel | System | Running] -- C:\WINDOWS\system32\ckldrv.sys -- (NetworkX)
DRV - [2009/03/31 11:57:22 | 000,027,072 | ---- | M] (Printing Communications Assoc., Inc. (PCAUSA)) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\PCASp50.sys -- (PCASp50)
DRV - [2008/07/03 23:53:00 | 000,225,664 | ---- | M] (Synaptics, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\SynTP.sys -- (SynTP)
DRV - [2008/04/13 13:54:36 | 000,028,672 | ---- | M] (National Semiconductor Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\nscirda.sys -- (NSCIRDA)
DRV - [2008/04/13 13:45:12 | 000,060,032 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\USBAUDIO.sys -- (usbaudio) USB Audio Driver (WDM)
DRV - [2008/04/13 13:36:39 | 000,043,008 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\System32\DRIVERS\amdagp.sys -- (amdagp)
DRV - [2008/04/13 13:36:39 | 000,040,960 | ---- | M] (Silicon Integrated Systems Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\System32\DRIVERS\sisagp.sys -- (sisagp)
DRV - [2007/05/02 10:54:08 | 000,472,224 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\ar5211.sys -- (AR5211)
DRV - [2006/11/08 16:35:40 | 000,033,280 | ---- | M] (Hewlett-Packard) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\HPZipr12.dll -- (HPZipr12)
DRV - [2005/07/05 15:57:06 | 000,017,699 | ---- | M] (IBM Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\TPHKDRV.sys -- (TPHKDRV)
DRV - [2005/05/17 11:20:06 | 000,015,872 | ---- | M] (Atmel, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\atmeltpm.sys -- (atmeltpm)
DRV - [2005/03/22 21:00:58 | 001,034,752 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\ati2mtag.sys -- (ati2mtag)
DRV - [2005/01/25 16:27:14 | 001,038,208 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\HSF_DPV.sys -- (HSF_DPV)
DRV - [2005/01/25 16:26:36 | 000,207,616 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\HSFHWICH.sys -- (HSFHWICH)
DRV - [2005/01/25 16:26:28 | 000,703,616 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\HSF_CNXT.sys -- (winachsf)
DRV - [2004/08/04 00:41:35 | 000,606,684 | ---- | M] (LT) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\ltmdmnt.sys -- (ltmodem5)
DRV - [2004/01/27 16:40:26 | 000,284,928 | ---- | M] (Roxio) [File_System | System | Stopped] -- C:\WINDOWS\system32\drivers\Cdudf_xp.sys -- (cdudf_xp)
DRV - [2004/01/27 16:39:56 | 000,023,680 | ---- | M] (Roxio) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\dvd_2k.sys -- (dvd_2K)
DRV - [2004/01/27 16:34:56 | 000,140,416 | ---- | M] (Windows (R) 2000 DDK provider) [File_System | System | Running] -- C:\WINDOWS\system32\drivers\DVDVRRdr_xp.sys -- (DVDVRRdr_xp)
DRV - [2004/01/27 16:29:44 | 000,023,680 | ---- | M] (Roxio) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\drivers\mmc_2k.sys -- (mmc_2K)
DRV - [2004/01/27 16:29:40 | 000,197,632 | ---- | M] (Roxio) [File_System | System | Running] -- C:\WINDOWS\system32\drivers\Udfreadr.sys -- (UDFReadr)
DRV - [2004/01/27 16:16:38 | 000,117,248 | ---- | M] (Roxio) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\drivers\Pwd_2k.sys -- (pwd_2k)
DRV - [2003/01/17 04:32:00 | 000,015,360 | ---- | M] (IBM Corp.) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\TPPWR.SYS -- (TPPWR)
DRV - [2002/12/26 05:10:00 | 000,007,168 | ---- | M] () [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\TSMAPIP.SYS -- (TSMAPIP)
DRV - [2002/12/26 04:32:00 | 000,014,848 | ---- | M] (Microsoft Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\SMAPINT.SYS -- (Smapint)
DRV - [2002/12/26 04:32:00 | 000,008,830 | ---- | M] () [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\TDSMAPI.SYS -- (TDSMAPI)
DRV - [2002/11/18 20:20:44 | 000,030,976 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\gv3.sys -- (gv3)
DRV - [2002/10/16 01:11:22 | 000,019,968 | ---- | M] (Intel Corporation ) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\iqvw32.sys -- (NAL)
DRV - [2001/11/01 05:57:14 | 000,095,104 | ---- | M] (S3 Graphics, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\s3ssavm.sys -- (S3SSavage)
DRV - [2001/09/13 09:58:02 | 000,007,012 | ---- | M] (Microsoft Corporation) [Kernel | Auto | Running] -- C:\WINDOWS\system32\drivers\PMEMNT.SYS -- (PMEM)
DRV - [2001/08/17 17:07:44 | 000,019,072 | ---- | M] (Adaptec, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\System32\DRIVERS\sparrow.sys -- (Sparrow)
DRV - [2001/08/17 17:07:42 | 000,030,688 | ---- | M] (LSI Logic) [Kernel | Boot | Running] -- C:\WINDOWS\System32\DRIVERS\sym_u3.sys -- (sym_u3)
DRV - [2001/08/17 17:07:40 | 000,028,384 | ---- | M] (LSI Logic) [Kernel | Boot | Running] -- C:\WINDOWS\System32\DRIVERS\sym_hi.sys -- (sym_hi)
DRV - [2001/08/17 17:07:36 | 000,032,640 | ---- | M] (LSI Logic) [Kernel | Boot | Running] -- C:\WINDOWS\System32\DRIVERS\symc8xx.sys -- (symc8xx)
DRV - [2001/08/17 17:07:34 | 000,016,256 | ---- | M] (Symbios Logic Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\System32\DRIVERS\symc810.sys -- (symc810)
DRV - [2001/08/17 16:52:22 | 000,036,736 | ---- | M] (Promise Technology, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\System32\DRIVERS\ultra.sys -- (ultra)
DRV - [2001/08/17 16:52:20 | 000,045,312 | ---- | M] (QLogic Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\System32\DRIVERS\ql12160.sys -- (ql12160)
DRV - [2001/08/17 16:52:20 | 000,040,320 | ---- | M] (QLogic Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\System32\DRIVERS\ql1080.sys -- (ql1080)
DRV - [2001/08/17 16:52:18 | 000,049,024 | ---- | M] (QLogic Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\System32\DRIVERS\ql1280.sys -- (ql1280)
DRV - [2001/08/17 16:52:16 | 000,179,584 | ---- | M] (Mylex Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\System32\DRIVERS\dac2w2k.sys -- (dac2w2k)
DRV - [2001/08/17 16:52:12 | 000,017,280 | ---- | M] (American Megatrends Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\System32\DRIVERS\mraid35x.sys -- (mraid35x)
DRV - [2001/08/17 16:52:00 | 000,026,496 | ---- | M] (Advanced System Products, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\System32\DRIVERS\asc.sys -- (asc)
DRV - [2001/08/17 16:51:58 | 000,014,848 | ---- | M] (Advanced System Products, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\System32\DRIVERS\asc3550.sys -- (asc3550)
DRV - [2001/08/17 16:51:56 | 000,005,248 | ---- | M] (Acer Laboratories Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\System32\DRIVERS\aliide.sys -- (AliIde)
DRV - [2001/08/17 16:51:54 | 000,006,656 | ---- | M] (CMD Technology, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\System32\DRIVERS\cmdide.sys -- (CmdIde)
DRV - [2001/08/17 16:48:14 | 000,011,520 | ---- | M] (IBM Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\TwoTrack.sys -- (TwoTrack)
DRV - [2001/08/17 15:20:04 | 000,096,256 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\ac97intc.sys -- (ac97intc) Intel(r) 82801 Audio Driver Install Service (WDM)
DRV - [2000/03/23 00:42:24 | 000,044,192 | ---- | M] (PC-Doctor Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\PcdrNt.sys -- (PcdrNt)
 
 
========== Standard Registry (SafeList) ==========
 
 
========== Internet Explorer ==========
 
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,CustomSearch = http://us.rd.yahoo.com/customize/ie/defaults/cs/msgr9/*http://www.yahoo.com/ext/search/search.html
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL =
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant =
 
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?fr=fp-yie8
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page =
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchDefaultBranded = 1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?fr=fp-yie8
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant =
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
 
========== FireFox ==========
 
FF - prefs.js..browser.startup.homepage: "http://www.yahoo.com/?fr=fp-yie8"
FF - prefs.js..extensions.enabledItems: [email protected]:1.0
FF - prefs.js..extensions.enabledItems: {635abd67-4fe9-1b23-4f01-e679fa7484c1}:2.1.3.20100310105313
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}:6.0.20
 
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.4\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2010/06/25 11:38:06 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.4\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2010/06/25 11:38:01 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Thunderbird\Extensions\\[email protected]: C:\Program Files\ESET\ESET NOD32 Antivirus\Mozilla Thunderbird [2010/01/23 12:43:59 | 000,000,000 | ---D | M]
 
[2009/12/26 23:33:22 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Lorenzo\Application Data\Mozilla\Extensions
[2009/11/21 09:28:11 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Lorenzo\Application Data\Mozilla\Extensions\[email protected]
[2010/06/24 14:06:55 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Lorenzo\Application Data\Mozilla\Firefox\Profiles\c6nf873t.default\extensions
[2010/04/30 09:58:05 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Documents and Settings\Lorenzo\Application Data\Mozilla\Firefox\Profiles\c6nf873t.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2010/04/19 10:05:30 | 000,000,000 | ---D | M] (Yahoo! Toolbar) -- C:\Documents and Settings\Lorenzo\Application Data\Mozilla\Firefox\Profiles\c6nf873t.default\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
[2010/06/25 11:49:00 | 000,000,000 | ---D | M] -- C:\Program Files\Mozilla Firefox\extensions
[2009/12/26 20:34:52 | 000,000,000 | ---D | M] (Yahoo! Toolbar) -- C:\Program Files\Mozilla Firefox\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
[2010/06/25 10:23:59 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
 
O1 HOSTS File: ([2002/08/29 08:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1       localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O2 - BHO: (no name) - AutorunsDisabled - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No CLSID value found.
O4 - HKLM..\Run: [egui] C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe (ESET)
O4 - HKLM..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe (Synaptics, Inc.)
O4 - HKLM..\Run: [TP4EX] C:\WINDOWS\System32\TP4EX.exe (IBM Corporation)
O4 - HKLM..\Run: [TPHOTKEY] C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe ()
O4 - HKLM..\Run: [TPKMAPMN] C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe ()
O4 - HKLM..\Run: [UC_SMB]  File not found
O4 - HKCU..\Run: [cdloader] C:\Documents and Settings\Lorenzo\Application Data\mjusbsp\cdloader2.exe (magicJack L.P.)
O4 - HKCU..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil10e.exe (Adobe Systems, Inc.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\AutorunsDisabled [2010/04/16 09:49:11 | 000,000,000 | -H-D | M]
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O10 - Protocol_Catalog9\Catalog_Entries\000000000001 -  File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000002 -  File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000003 -  File not found
O15 - HKCU\..Trusted Domains: aol.com ([objects] * is out of zone range -  5)
O16 - DPF: {2DAD3559-2923-4935-AD49-B673D2539944} http://www-307.ibm.com/pc/support/acpir.cab (IASRunner Class)
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} C:\Program Files\Yahoo!\Common\Yinsthelper.dll (Installation Support)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1256537185052 (WUWebControl Class)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1257703300624 (MUWebControl Class)
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} http://games.pogo.com/online2/pogo/bejeweled2/popcaploader_v6.cab (PopCapLoader Object)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O16 - DPF: DirectAnimation Java Classes file://C:\WINDOWS\Java\classes\dajava.cab (Reg Error: Key error.)
O16 - DPF: Microsoft XML Parser for Java file://C:\WINDOWS\Java\classes\xmldso.cab (Reg Error: Key error.)
O16 - DPF: Web-Based Email Tools http://email06.secureserver.net/Download.CAB (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 68.87.68.166 68.87.74.166
O18 - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\ACNotify: DllName - ACNotify.dll - C:\Program Files\ThinkPad\ConnectUtilities\ACNotify.dll (Lenovo )
O20 - Winlogon\Notify\AutorunsDisabled: DllName - Reg Error: Value error. - Reg Error: Value error. File not found
O20 - Winlogon\Notify\tpfnf2: DllName - notifyf2.dll - C:\WINDOWS\System32\notifyf2.dll ()
O20 - Winlogon\Notify\tphotkey: DllName - tphklock.dll - C:\WINDOWS\System32\tphklock.dll ()
O24 - Desktop WallPaper: C:\Documents and Settings\Lorenzo\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Lorenzo\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2009/10/26 00:26:25 | 000,000,000 | -H-- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O33 - MountPoints2\{47e5dc30-52b9-11df-8d9d-0016ce2cab25}\Shell\AutoRun\command - "" = E:\setupSNK.exe -- File not found
O34 - HKLM BootExecute: (autocheck autochk *) -  File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
 
========== Files/Folders - Created Within 30 Days ==========
 
[2010/06/26 11:02:22 | 000,574,464 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Lorenzo\Desktop\OTL.exe
[2010/06/26 08:22:41 | 000,000,000 | ---D | C] -- C:\Sun
[2010/06/26 07:45:38 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Lorenzo\Desktop\AOL Saved PFC
[2010/06/26 00:43:12 | 000,000,000 | -H-D | C] -- C:\WINDOWS\ie8
[2010/06/25 12:17:58 | 000,921,376 | ---- | C] (Sun Microsystems, Inc.) -- C:\Documents and Settings\Lorenzo\Desktop\JavaSetup6u20.exe
[2010/06/25 11:53:00 | 000,000,000 | ---D | C] -- C:\WINDOWS\7E7D778E121D4BBDBA29FAA81B9FBD8C.TMP
[2010/06/25 10:27:23 | 000,000,000 | ---D | C] -- C:\Program Files\SolidDocuments
[2010/06/25 10:27:04 | 000,000,000 | ---D | C] -- C:\Program Files\Freeze.com
[2010/06/25 10:24:13 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Lorenzo\Application Data\mjusbsp
[2010/06/25 10:23:35 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Lorenzo\Local Settings\Application Data\Yahoo!
[2010/06/24 12:57:52 | 000,000,000 | ---D | C] -- C:\Program Files\Microsoft
[2010/06/24 12:57:45 | 000,000,000 | ---D | C] -- C:\Program Files\MSN Toolbar
[2010/06/24 12:56:53 | 000,000,000 | ---D | C] -- C:\Program Files\MSN Toolbar Installer
[2010/06/24 12:55:17 | 000,000,000 | ---D | C] -- C:\Program Files\Java(2)
[2010/06/24 11:22:53 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Lorenzo\Application Data\mjusbsp(2)
[2010/06/21 16:48:26 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Lorenzo\Desktop\CEH
[2010/06/21 13:12:16 | 000,000,000 | ---D | C] -- C:\Program Files\UltraVNC
[2010/06/17 11:18:48 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Lorenzo\Application Data\Adobe Mini Bridge CS5
[2010/06/17 09:14:07 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Lorenzo\Application Data\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
[2010/06/17 09:01:57 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\regid.1986-12.com.adobe
[2010/06/17 08:55:15 | 000,000,000 | ---D | C] -- C:\Program Files\Adobe Media Player
[2010/06/17 08:50:57 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Adobe AIR
[2010/06/14 13:20:36 | 000,000,000 | ---D | C] -- C:\Program Files\SolidDocuments(2)
[2010/06/12 00:39:14 | 000,000,000 | ---D | C] -- C:\Program Files\MSECache
[2010/06/08 15:04:06 | 000,743,424 | ---- | C] (Microsoft Corporation) -- C:\WINDOWS\System32\dllcache\iedvtool.dll
[5 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
 
========== Files - Modified Within 30 Days ==========
 
[2010/06/26 11:04:07 | 000,025,088 | ---- | M] () -- C:\Documents and Settings\Lorenzo\Desktop\http.doc
[2010/06/26 11:02:37 | 000,574,464 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Lorenzo\Desktop\OTL.exe
[2010/06/26 08:41:19 | 000,002,278 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2010/06/26 08:13:42 | 008,388,608 | ---- | M] () -- C:\Documents and Settings\Lorenzo\ntuser.dat
[2010/06/26 07:50:06 | 000,000,006 | -H-- | M] () -- C:\WINDOWS\tasks\SA.DAT
[2010/06/26 07:50:04 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2010/06/26 07:48:34 | 000,000,178 | -HS- | M] () -- C:\Documents and Settings\Lorenzo\ntuser.ini
[2010/06/26 07:45:58 | 000,000,768 | ---- | M] () -- C:\WINDOWS\win.ini
[2010/06/26 07:45:38 | 000,000,002 | ---- | M] () -- C:\WINDOWS\msoffice.ini
[2010/06/26 07:26:35 | 000,000,826 | ---- | M] () -- C:\Documents and Settings\Lorenzo\Application Data\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk
[2010/06/25 12:18:15 | 000,921,376 | ---- | M] (Sun Microsystems, Inc.) -- C:\Documents and Settings\Lorenzo\Desktop\JavaSetup6u20.exe
[2010/06/25 12:10:26 | 000,001,917 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2010/06/25 11:38:11 | 000,001,631 | ---- | M] () -- C:\Documents and Settings\Lorenzo\Application Data\Microsoft\Internet Explorer\Quick Launch\Mozilla Firefox.lnk
[2010/06/25 11:38:11 | 000,001,613 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Mozilla Firefox.lnk
[2010/06/25 10:29:46 | 000,448,496 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2010/06/24 13:50:19 | 000,000,346 | ---- | M] () -- C:\WINDOWS\tasks\AdobeAAMUpdater-1.0-BIGDADDY1911-Lorenzo.job
[2010/06/23 06:56:52 | 000,445,938 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2010/06/23 06:56:52 | 000,072,978 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2010/06/18 20:51:41 | 000,000,572 | RH-- | M] () -- C:\Documents and Settings\Lorenzo\My Documents\spider.sav
[2010/06/17 09:36:35 | 000,097,144 | -H-- | M] () -- C:\WINDOWS\System32\mlfcache.dat
[2010/06/17 09:06:58 | 000,138,304 | ---- | M] () -- C:\WINDOWS\System32\GDIPFONTCACHEV1.DAT
[2010/06/14 16:24:20 | 004,772,697 | R--- | M] () -- C:\Documents and Settings\Lorenzo\Desktop\t-42 hardware replacement.pdf
[2010/06/08 15:50:24 | 000,528,020 | ---- | M] () -- C:\WINDOWS\System32\PerfStringBackup.INI
[2010/06/08 15:12:35 | 000,000,063 | ---- | M] () -- C:\WINDOWS\vbaddin.ini
[2010/06/05 12:35:25 | 000,106,496 | ---- | M] () -- C:\Documents and Settings\Lorenzo\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2010/06/03 02:33:49 | 018,499,623 | ---- | M] () -- C:\Documents and Settings\All Users\Application Data\vlc-1.0.5-win32.exe
[2010/05/30 18:36:56 | 000,002,433 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\FriendFinder Messenger v4.1.lnk
[5 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
 
========== Files Created - No Company Name ==========
 
[2010/06/26 11:04:06 | 000,025,088 | ---- | C] () -- C:\Documents and Settings\Lorenzo\Desktop\http.doc
[2010/06/26 07:45:38 | 000,000,002 | ---- | C] () -- C:\WINDOWS\msoffice.ini
[2010/06/25 11:38:11 | 000,001,631 | ---- | C] () -- C:\Documents and Settings\Lorenzo\Application Data\Microsoft\Internet Explorer\Quick Launch\Mozilla Firefox.lnk
[2010/06/17 09:36:35 | 000,097,144 | -H-- | C] () -- C:\WINDOWS\System32\mlfcache.dat
[2010/06/17 09:07:30 | 000,000,346 | ---- | C] () -- C:\WINDOWS\tasks\AdobeAAMUpdater-1.0-BIGDADDY1911-Lorenzo.job
[2010/06/14 16:24:17 | 004,772,697 | R--- | C] () -- C:\Documents and Settings\Lorenzo\Desktop\t-42 hardware replacement.pdf
[2010/06/12 00:39:35 | 008,388,608 | ---- | C] () -- C:\Documents and Settings\Lorenzo\ntuser.dat
[2010/04/23 06:56:24 | 000,001,793 | ---- | C] () -- C:\WINDOWS\System32\fxsperf.ini
[2010/03/08 12:35:44 | 000,001,809 | ---- | C] () -- C:\WINDOWS\MasterExam.ini
[2010/03/08 12:35:43 | 000,000,216 | ---- | C] () -- C:\WINDOWS\LK_ME_Cfg.ini
[2010/03/08 11:47:43 | 000,000,048 | ---- | C] () -- C:\WINDOWS\Crypkey.ini
[2010/03/08 11:47:38 | 000,020,742 | ---- | C] () -- C:\WINDOWS\System32\Ckldrv.sys
[2010/03/08 11:47:36 | 000,018,432 | ---- | C] () -- C:\WINDOWS\Setup_ck.dll
[2010/01/17 11:24:16 | 000,000,072 | ---- | C] () -- C:\WINDOWS\ANS2000.INI
[2010/01/17 11:24:16 | 000,000,020 | -H-- | C] () -- C:\WINDOWS\akebook.ini
[2010/01/17 11:24:16 | 000,000,004 | -H-- | C] () -- C:\WINDOWS\a3kebook.ini
[2009/11/15 23:46:30 | 000,000,056 | RHS- | C] () -- C:\WINDOWS\System32\60A6C888EC.sys
[2009/11/15 23:40:07 | 000,000,000 | ---- | C] () -- C:\WINDOWS\CorelDrw.INI
[2009/11/15 23:33:41 | 000,003,350 | -HS- | C] () -- C:\WINDOWS\System32\KGyGaAvL.sys
[2009/11/08 16:10:43 | 000,651,264 | ---- | C] () -- C:\WINDOWS\System32\libeay32.dll
[2009/11/08 16:10:43 | 000,147,456 | ---- | C] () -- C:\WINDOWS\System32\ssleay32.dll
[2009/10/26 09:46:43 | 000,028,288 | ---- | C] () -- C:\WINDOWS\System32\drivers\swmsflt.sys
[2009/10/26 09:18:29 | 000,000,166 | ---- | C] () -- C:\WINDOWS\ConverterCore.INI
[2009/10/26 06:28:38 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2009/10/26 00:55:20 | 000,002,481 | ---- | C] () -- C:\WINDOWS\System32\OEMINFO.INI
[2009/10/26 00:17:39 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini
[2009/10/26 00:13:25 | 000,000,138 | ---- | C] () -- C:\WINDOWS\wininit.ini
[2009/10/26 00:11:43 | 000,000,222 | ---- | C] () -- C:\WINDOWS\Welcome.ini
[2009/10/26 00:04:53 | 000,007,168 | ---- | C] () -- C:\WINDOWS\System32\drivers\TSMAPIP.SYS
[2009/10/26 00:04:30 | 000,061,440 | ---- | C] () -- C:\WINDOWS\System32\FPCALL.dll
[2009/10/26 00:04:13 | 000,004,224 | ---- | C] () -- C:\WINDOWS\System32\drivers\IBMBLDID.sys
[2009/10/26 00:03:46 | 000,008,830 | ---- | C] () -- C:\WINDOWS\System32\drivers\TDSMAPI.SYS
[2005/11/30 21:16:02 | 000,024,576 | ---- | C] () -- C:\WINDOWS\System32\tphklock.dll
[2005/07/06 00:45:08 | 000,028,672 | ---- | C] () -- C:\WINDOWS\System32\notifyf2.dll
[2004/08/04 02:56:42 | 000,755,200 | ---- | C] () -- C:\WINDOWS\System32\ir50_32.dll
[2004/08/04 02:56:42 | 000,338,432 | ---- | C] () -- C:\WINDOWS\System32\ir41_qcx.dll
[2004/08/04 02:56:42 | 000,200,192 | ---- | C] () -- C:\WINDOWS\System32\ir50_qc.dll
[2004/08/04 02:56:42 | 000,183,808 | ---- | C] () -- C:\WINDOWS\System32\ir50_qcx.dll
[2004/08/04 02:56:42 | 000,120,320 | ---- | C] () -- C:\WINDOWS\System32\ir41_qc.dll
[2003/01/30 00:06:54 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\px.ini
[2002/12/23 13:05:56 | 000,040,960 | ---- | C] () -- C:\WINDOWS\System32\vxdmdcdlg.dll
[2002/11/15 04:14:28 | 000,143,360 | ---- | C] () -- C:\WINDOWS\System32\AIBMRUNL.dll
[2002/09/26 20:26:59 | 000,000,791 | ---- | C] () -- C:\WINDOWS\orun32.ini
[2002/05/24 04:00:00 | 000,208,896 | ---- | C] () -- C:\WINDOWS\System32\lockout.dll
[2002/05/24 04:00:00 | 000,045,056 | ---- | C] () -- C:\WINDOWS\System32\lockres.dll
[1999/03/13 14:44:49 | 000,000,136 | ---- | C] () -- C:\WINDOWS\System32\mstraps.dll
[1980/01/01 03:00:00 | 000,077,824 | ---- | C] () -- C:\WINDOWS\System32\SynTPCoI.dll
< End of report >
« Last Edit: June 26, 2010, 01:42:03 PM by guestolo »

Offline guestolo

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Unable to downloand & install programs
« Reply #4 on: June 26, 2010, 02:00:59 PM »
Please download JavaRa

If you get this message:
[color="#800080"]Problems with the download? Please use this direct link or try another mirror.[/color]

Select the Direct link download and unzip it to your Desktop.

Double click JavaRa.exe, select your language then click Remove Older Versions.
Follow any prompts; a log will popup (JavaRa.log)-- please post the contents of this log.

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline Dazed&Confused

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Unable to downloand & install programs
« Reply #5 on: June 26, 2010, 02:11:50 PM »
[quote name='guestolo' date='26 June 2010 - 02:00 PM' timestamp='1277578859' post='470250']
Please download JavaRa

If you get this message:
[color="#800080"]Problems with the download? Please use this direct link or try another mirror.[/color]

Select the Direct link download and unzip it to your Desktop.

Double click JavaRa.exe, select your language then click Remove Older Versions.
Follow any prompts; a log will popup (JavaRa.log)-- please post the contents of this log.
[/quote]


Here is the log from the JavaRa output:

JavaRa 1.15 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Sat Jun 26 14:08:06 2010

------------------------------------

Finished reporting.


 


Offline guestolo

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Unable to downloand & install programs
« Reply #6 on: June 26, 2010, 02:22:44 PM »
Double  click on OTL.exe and Run it
  • Under the [color="#0000FF"]Custom Scans/Fixes[/color] box at the bottom, copy/paste in the following in the quote box below. don't include the word Quote please
    Quote
    :OTL
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
    O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No CLSID value found.
    O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No CLSID value found.
    O4 - HKLM..\Run: [UC_SMB] File not found
    [2010/06/25 12:17:58 | 000,921,376 | ---- | C] (Sun Microsystems, Inc.) -- C:\Documents and Settings\Lorenzo\Desktop\JavaSetup6u20.exe
    [2010/06/25 10:27:23 | 000,000,000 | ---D | C] -- C:\Program Files\SolidDocuments
    [2010/06/25 10:27:04 | 000,000,000 | ---D | C] -- C:\Program Files\Freeze.com
    :Reg
    :Files
    :Commands
    [EmptyTemp]
    [Reboot]

  • Then click the [color="#FF0000"]Run Fix[/color] button at the top
  • Let the program run unhindered, reboot the PC when it is done

On startup, Allow OTL to run if prompted
A log should open, can you post it please
A copy of this log can also be found in
C:\_OTL\Moved Files folder

In addition:
[color="blue"]Updating Java:[/color]
  • Download the latest version of  Java Runtime Environment (JRE) .
  • Scroll down to where it says "JDK 6 Update 20 (JDK or JRE)".
  • Click the "Download JRE" button to the right.
  • In the Window that opens, select Windows,>>Check the "agree" box and click Continue.
  • Click on the link to download Windows Offline Installation and save to your desktop.
  • Temporarily disable the protections from Nod32, so as we know that they are not interfering
  • Then from your desktop double-click on jre-6u20-windows-i586.exe that you downloaded to install the newest version.
Let me know if Java installed properly please

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline Dazed&Confused

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Unable to downloand & install programs
« Reply #7 on: June 26, 2010, 02:48:39 PM »
[quote name='guestolo' date='26 June 2010 - 02:22 PM' timestamp='1277580164' post='470255']
Double  click on OTL.exe and Run it
  • Under the [color="#0000ff"]Custom Scans/Fixes[/color] box at the bottom, copy/paste in the following in the quote box below. don't include the word Quote please
  • Then click the [color="#ff0000"]Run Fix[/color] button at the top
  • Let the program run unhindered, reboot the PC when it is done
On startup, Allow OTL to run if prompted
A log should open, can you post it please
A copy of this log can also be found in
C:\_OTL\Moved Files folder

In addition:
[color="blue"]Updating Java:[/color]
  • Download the latest version of  Java Runtime Environment (JRE) .
  • Scroll down to where it says "JDK 6 Update 20 (JDK or JRE)".
  • Click the "Download JRE" button to the right.
  • In the Window that opens, select Windows,>>Check the "agree" box and click Continue.
  • Click on the link to download Windows Offline Installation and save to your desktop.
  • Temporarily disable the protections from Nod32, so as we know that they are not interfering
  • Then from your desktop double-click on jre-6u20-windows-i586.exe that you downloaded to install the newest version.
Let me know if Java installed properly please
[/quote]


The OTL Log is below.  It ran fine, but the Java install didn't.  This is the error message I got when I tried to install Java: "Error 1606.Could not access network location %USERPROFILE%Application Data\."

OTL Log File Output:

All processes killed
========== OTL ==========
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4efb-9B51-7695ECA05670}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{EF99BD32-C1FB-11D2-892F-0090271D4F88} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\UC_SMB deleted successfully.
C:\Documents and Settings\Lorenzo\Desktop\JavaSetup6u20.exe moved successfully.
C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\MSWordDot folder moved successfully.
C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\i386 folder moved successfully.
C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\docs\zh-cht folder moved successfully.
C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\docs\zh-chs folder moved successfully.
C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\docs\sv folder moved successfully.
C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\docs\ru folder moved successfully.
C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\docs\pt-br folder moved successfully.
C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\docs\pt folder moved successfully.
C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\docs\po folder moved successfully.
C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\docs\no folder moved successfully.
C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\docs\nl folder moved successfully.
C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\docs\ko folder moved successfully.
C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\docs\ja folder moved successfully.
C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\docs\it folder moved successfully.
C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\docs\images folder moved successfully.
C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\docs\fr folder moved successfully.
C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\docs\es folder moved successfully.
C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\docs\en folder moved successfully.
C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\docs\de folder moved successfully.
C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\docs\da folder moved successfully.
C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\docs\cs folder moved successfully.
C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\docs folder moved successfully.
C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\ConverterRes folder moved successfully.
C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\CMap folder moved successfully.
Folder move failed. C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF scheduled to be moved on reboot.
Folder move failed. C:\Program Files\SolidDocuments\SolidConverterPDF scheduled to be moved on reboot.
Folder move failed. C:\Program Files\SolidDocuments scheduled to be moved on reboot.
C:\Program Files\Freeze.com\Living Marine Aquarium 2 Full folder moved successfully.
C:\Program Files\Freeze.com folder moved successfully.
========== REGISTRY ==========
========== FILES ==========
========== COMMANDS ==========
 
[EMPTYTEMP]
 
User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 32768 bytes
 
User: All Users
->Flash cache emptied: 35 bytes
 
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 32902 bytes
->Flash cache emptied: 2836 bytes
 
User: LocalService
->Temp folder emptied: 66016 bytes
->Temporary Internet Files folder emptied: 15469652 bytes
 
User: Lorenzo
->Temp folder emptied: 2121250957 bytes
->Temporary Internet Files folder emptied: 67129178 bytes
->FireFox cache emptied: 33551008 bytes
->Flash cache emptied: 105085 bytes
 
User: LorenzoApplication Data
 
User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 34704 bytes
 
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 1542564 bytes
%systemroot%\System32 .tmp files removed: 2577 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 6523153 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 10451852 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 54799 bytes
RecycleBin emptied: 112666 bytes
 
Total Files Cleaned = 2,152.00 mb
 
 
OTL by OldTimer - Version 3.2.7.0 log created on 06262010_143039

Files\Folders moved on Reboot...
C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF folder moved successfully.
C:\Program Files\SolidDocuments\SolidConverterPDF folder moved successfully.
C:\Program Files\SolidDocuments folder moved successfully.
File\Folder C:\Documents and Settings\Lorenzo\Local Settings\Temp\Temporary Internet Files\Content.IE5\Y03PV4M8\%3Bkvr%3D108%3A114%3A27%3A94%3A209%3Bkvtid%3D1629mi501k28if%3Bkvseg%3D99999%3A60194%3A50280%3A61146%3A50210%3A52964%3A52636%3Bkp%3D-1%3Bnodecode%3Dyes%3Blink%3D;ord=565153812[1] not found!
File\Folder C:\Documents and Settings\Lorenzo\Local Settings\Temp\Temporary Internet Files\Content.IE5\Y03PV4M8\%3Bkvr%3D108%3A114%3A27%3A94%3A209%3Bkvtid%3D1629mi501k28if%3Bkvseg%3D99999%3A60194%3A50280%3A61146%3A50210%3A52964%3A52636%3Bkp%3D-1%3Bnodecode%3Dyes%3Blink%3D;ord=573903755[1] not found!
File\Folder C:\Documents and Settings\Lorenzo\Local Settings\Temp\Temporary Internet Files\Content.IE5\Y03PV4M8\%3Bkvr%3D108%3A114%3A27%3A94%3A209%3Bkvtid%3D1629mi501k28if%3Bkvseg%3D99999%3A60194%3A50280%3A61146%3A50210%3A52964%3A52636%3Bkp%3D-1%3Bnodecode%3Dyes%3Blink%3D;ord=579710550[1] not found!
File\Folder C:\Documents and Settings\Lorenzo\Local Settings\Temp\Temporary Internet Files\Content.IE5\Y03PV4M8\fp=1;noaddonpl=y;kvcmsid=bsd_19532239;kvdl=main_dl1_link3;kvpg=aolnews_nation_article_two-alyssa-greens-shar;kvmn=93305275;target=_blank;aduho=300;grp=579710882;misc=579710882[1] not found!
C:\Documents and Settings\Lorenzo\Local Settings\Temp\Temporary Internet Files\Content.IE5\Y03PV4M8\index[4].php moved successfully.
File\Folder C:\Documents and Settings\Lorenzo\Local Settings\Temp\Temporary Internet Files\Content.IE5\EJ0E82XS\%3Bkvr%3D108%3A114%3A27%3A94%3A209%3Bkvtid%3D1629mi501k28if%3Bkvseg%3D99999%3A60194%3A50280%3A61146%3A50210%3A52964%3A52636%3Bkp%3D-1%3Bnodecode%3Dyes%3Blink%3D;ord=579711833[1] not found!
File\Folder C:\Documents and Settings\Lorenzo\Local Settings\Temp\Temporary Internet Files\Content.IE5\EJ0E82XS\0XUCAPEYD8HCAWHFS2KCASTKOI0CA8PO3B6CAAGDJVQCAW6S2WQCA6WJ9ZVCAQHCEFDCAH0VYE2CAX464BUCAPX4DDACAHWT8ITCAU2U723CAX7B1EOCAJ33KG2CA20ZKG4CABZ6ZMVCA9348NBCA5RHXE2CAJ87XH2CAQX309Y.jpg not found!
File\Folder C:\Documents and Settings\Lorenzo\Local Settings\Temp\Temporary Internet Files\Content.IE5\EJ0E82XS\3SBCA0QUCLYCA0JH4ZXCA6Y0GDWCAH4RXRXCAAEPHXICANF1FVMCATG2L7WCA9FHABVCA0NLL0YCASKWKGSCAPKH1L3CA19TH51CAZ35RCICAOHGIOZCAIQINQFCA7O4L9UCA2J2RZMCAOCI1WNCA7T2ZCDCAPM68FECA4B769U.jpg not found!
File\Folder C:\Documents and Settings\Lorenzo\Local Settings\Temp\Temporary Internet Files\Content.IE5\EJ0E82XS\cc%3Docc13%3Bkvr%3D108%3A114%3A27%3A94%3A209%3Bkvtid%3D1629mi501k28if%3Bkvseg%3D99999%3A60194%3A50280%3A61146%3A50210%3A52964%3A52636%3Bnodecode%3Dyes%3Blink%3D;ord=561766516[1] not found!
File\Folder C:\Documents and Settings\Lorenzo\Local Settings\Temp\Temporary Internet Files\Content.IE5\EJ0E82XS\cc%3Docc13%3Bkvr%3D108%3A114%3A27%3A94%3A209%3Bkvtid%3D1629mi501k28if%3Bkvseg%3D99999%3A60194%3A50280%3A61146%3A50210%3A52964%3A52636%3Bnodecode%3Dyes%3Blink%3D;ord=569351254[1] not found!
File\Folder C:\Documents and Settings\Lorenzo\Local Settings\Temp\Temporary Internet Files\Content.IE5\EJ0E82XS\cc%3Docc13%3Bkvr%3D108%3A114%3A27%3A94%3A209%3Bkvtid%3D1629mi501k28if%3Bkvseg%3D99999%3A60194%3A50280%3A61146%3A50210%3A52964%3A52636%3Bnodecode%3Dyes%3Blink%3D;ord=579691617[1] not found!
File\Folder C:\Documents and Settings\Lorenzo\Local Settings\Temp\Temporary Internet Files\Content.IE5\EJ0E82XS\P1TCA3V6WBWCA5C6I3DCAYLEEKXCAI9K21XCA1UBU4OCAAZGIXRCAIGRRAHCANLN6AFCAATP7GDCA29VWDDCAJ87DH7CAWR7JCBCAXWV7Q2CAXYMN5ACA8KVRGYCAY8EZL1CADBDAW0CADA3TCYCAE80J4YCAN2F7BHCAVSQAQM.jpg not found!
File\Folder C:\Documents and Settings\Lorenzo\Local Settings\Temp\Temporary Internet Files\Content.IE5\EJ0E82XS\TH9CA6R014RCAM0AQHBCA7XCKN9CA7Q9MWJCAAGK18TCAQN99O5CADE44ZGCAWBGZ8ECAJOV35FCAG95P2VCAJUGT1NCA2HU0WQCATSXKT6CAJOWYZ3CASYD0MWCAR4BWJNCAOVIX2XCAANP0HWCA9AGFJ3CAELFTPLCA71JQ3G.jpg not found!
C:\Documents and Settings\Lorenzo\Local Settings\Temp\Temporary Internet Files\Content.IE5\EJ0E82XS\view_video[5].htm moved successfully.
File\Folder C:\Documents and Settings\Lorenzo\Local Settings\Temp\Temporary Internet Files\Content.IE5\B5NQT8PR\%3Bkvr%3D108%3A114%3A27%3A94%3A209%3Bkvtid%3D1629mi501k28if%3Bkvseg%3D99999%3A60194%3A50280%3A61146%3A50210%3A52964%3A52636%3Bkp%3D-1%3Bnodecode%3Dyes%3Blink%3D;ord=561773680[1] not found!
File\Folder C:\Documents and Settings\Lorenzo\Local Settings\Temp\Temporary Internet Files\Content.IE5\B5NQT8PR\%3Bkvr%3D108%3A114%3A27%3A94%3A209%3Bkvtid%3D1629mi501k28if%3Bkvseg%3D99999%3A60194%3A50280%3A61146%3A50210%3A52964%3A52636%3Bkp%3D-1%3Bnodecode%3Dyes%3Blink%3D;ord=569383035[1] not found!
File\Folder C:\Documents and Settings\Lorenzo\Local Settings\Temp\Temporary Internet Files\Content.IE5\B5NQT8PR\QUOCAVEQE52CASWLMUZCAGMABLRCAM7RWQRCAXKRVY2CAU5SIAWCAAA1XDLCA0EK4D1CAJOXSX6CA8KKIQOCA4327B6CAENMAZSCAUI5G9TCAHA1MP1CAWPT5RECAE1PY2JCA2PUC4ACAUN0LYMCAAQTSSHCA9EJFG0CAC08MC6.jpg not found!
C:\Documents and Settings\Lorenzo\Local Settings\Temp\Temporary Internet Files\Content.IE5\B5NQT8PR\Suite[1].htm moved successfully.
File\Folder C:\Documents and Settings\Lorenzo\Local Settings\Temp\Temporary Internet Files\Content.IE5\B5NQT8PR\XBHCACONMZGCAT3X2EPCAKMIGMNCALSUBBCCAQ2CWS1CAYCZG8DCABPMEJNCA4HGCMWCAWUXPZACAXYH4ENCAW8LB7RCAZ1YB5ICAQD8MOCCAS3MQ59CAA2IYK1CANATLDDCA8Y0HYPCAIF8DR6CAHL0R26CAS5ANJ3CAY0Y2ZW.jpg not found!
C:\Documents and Settings\Lorenzo\Local Settings\Temp\Temporary Internet Files\Content.IE5\B5NQT8PR\ygm[1].mp3 moved successfully.
File\Folder C:\Documents and Settings\Lorenzo\Local Settings\Temp\Temporary Internet Files\Content.IE5\AW7531MD\%3Bkvr%3D108%3A114%3A27%3A94%3A209%3Bkvtid%3D1629mi501k28if%3Bkvseg%3D99999%3A60194%3A50280%3A61146%3A50210%3A52964%3A52636%3Bkp%3D-1%3Bnodecode%3Dyes%3Blink%3D;ord=565070207[1] not found!
File\Folder C:\Documents and Settings\Lorenzo\Local Settings\Temp\Temporary Internet Files\Content.IE5\AW7531MD\%3Bkvr%3D108%3A114%3A27%3A94%3A209%3Bkvtid%3D1629mi501k28if%3Bkvseg%3D99999%3A60194%3A50280%3A61146%3A50210%3A52964%3A52636%3Bkp%3D-1%3Bnodecode%3Dyes%3Blink%3D;ord=565152421[1] not found!
File\Folder C:\Documents and Settings\Lorenzo\Local Settings\Temp\Temporary Internet Files\Content.IE5\AW7531MD\%3Bkvr%3D108%3A114%3A27%3A94%3A209%3Bkvtid%3D1629mi501k28if%3Bkvseg%3D99999%3A60194%3A50280%3A61146%3A50210%3A52964%3A52636%3Bkp%3D-1%3Bnodecode%3Dyes%3Blink%3D;ord=574078064[1] not found!
File\Folder C:\Documents and Settings\Lorenzo\Local Settings\Temp\Temporary Internet Files\Content.IE5\AW7531MD\13%3Bkvr%3D108%3A114%3A27%3A94%3A209%3Bkvtid%3D1629mi501k28if%3Bkvseg%3D99999%3A60194%3A50280%3A61146%3A50210%3A52964%3A52636%3A50216%3Bnodecode%3Dyes%3Blink%3D;ord=579754396[1] not found!
File\Folder C:\Documents and Settings\Lorenzo\Local Settings\Temp\Temporary Internet Files\Content.IE5\AW7531MD\1;alias=93305208;kvcmsid=bsd_19532239;kvdl=main_dl1_link3;kvpg=aolnews_nation_article_two-alyssa-greens-shar;kvmn=93305208;target=_blank;aduho=300;grp=579710882;misc=579710882[1] not found!
File\Folder C:\Documents and Settings\Lorenzo\Local Settings\Temp\Temporary Internet Files\Content.IE5\AW7531MD\kvr%3D108%3A114%3A27%3A94%3A209%3Bkvtid%3D1629mi501k28if%3Bkvseg%3D99999%3A60194%3A50280%3A61146%3A50210%3A52964%3A52636%3Bkp%3D75957%3Bnodecode%3Dyes%3Blink%3D;ord=565939200[1] not found!
C:\Documents and Settings\Lorenzo\Local Settings\Temp\Temporary Internet Files\Content.IE5\AW7531MD\size=728x90;noperf=1;alias=93225964;kvmn=93225964;target=_blank;aduho=300;grp=579764850;misc=579764850[1].htm moved successfully.
C:\Documents and Settings\Lorenzo\Local Settings\Temp\Temporary Internet Files\Content.IE5\AW7531MD\tcode3[1].htm moved successfully.
C:\Documents and Settings\Lorenzo\Local Settings\Temp\Temporary Internet Files\Content.IE5\AW7531MD\tcodewads_at[1].htm moved successfully.
C:\Documents and Settings\Lorenzo\Local Settings\Temp\Temporary Internet Files\Content.IE5\AW7531MD\tpp[1].htm moved successfully.
C:\Documents and Settings\Lorenzo\Local Settings\Temp\AntiPhishing\2CEDBFBC-DBA8-43AA-B1FD-CC8E6316E3E2.dat moved successfully.

Registry entries deleted on Reboot...


Offline guestolo

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Unable to downloand & install programs
« Reply #8 on: June 26, 2010, 03:34:42 PM »
Can you do the following for me please

==Open Notepad (START>>>RUN>>>type in notepad)
Hit OK
Copy the contents of the CODE box
Paste it to the empty Notepad file
In Notepad click FILE>>SAVE AS
IMPORTANT>>>Change the Save as Type to All Files.
Name the file as export.bat

Save this file on the desktop

 
Code: [Select]
@echo off
regedit /e C:\cp.reg "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders"
more C:\cp.reg >> C:\Display.txt
notepad C:\Display.txt
del /q c:\cp.reg
del /q C:\Display.txt


Double click on export.bat
A text file will open, copy/paste back here the whole contents

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline Dazed&Confused

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Unable to downloand & install programs
« Reply #9 on: June 26, 2010, 03:48:51 PM »
[quote name='guestolo' date='26 June 2010 - 03:34 PM' timestamp='1277584482' post='470259']
Can you do the following for me please

==Open Notepad (START>>>RUN>>>type in notepad)
Hit OK
Copy the contents of the CODE box
Paste it to the empty Notepad file
In Notepad click FILE>>SAVE AS
IMPORTANT>>>Change the Save as Type to All Files.
Name the file as export.bat

Save this file on the desktop

Code: [Select]
@echo off
regedit /e C:\cp.reg "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders"
more C:\cp.reg >> C:\Display.txt
notepad C:\Display.txt
del /q c:\cp.reg
del /q C:\Display.txt


Double click on export.bat
A text file will open, copy/paste back here the whole contents
[/quote]




Here you go:

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders]
"Desktop"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
  4c,00,45,00,25,00,5c,00,44,00,65,00,73,00,6b,00,74,00,6f,00,70,00,00,00
"Favorites"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
  4c,00,45,00,25,00,5c,00,46,00,61,00,76,00,6f,00,72,00,69,00,74,00,65,00,73,\
  00,00,00
"NetHood"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
  4c,00,45,00,25,00,5c,00,4e,00,65,00,74,00,48,00,6f,00,6f,00,64,00,00,00
"Personal"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
  4c,00,45,00,25,00,5c,00,4d,00,79,00,20,00,44,00,6f,00,63,00,75,00,6d,00,65,\
  00,6e,00,74,00,73,00,00,00
"PrintHood"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
  4c,00,45,00,25,00,5c,00,50,00,72,00,69,00,6e,00,74,00,48,00,6f,00,6f,00,64,\
  00,00,00
"Programs"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
  4c,00,45,00,25,00,5c,00,53,00,74,00,61,00,72,00,74,00,20,00,4d,00,65,00,6e,\
  00,75,00,5c,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,73,00,00,00
"Recent"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,4c,\
  00,45,00,25,00,5c,00,52,00,65,00,63,00,65,00,6e,00,74,00,00,00
"SendTo"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,4c,\
  00,45,00,25,00,5c,00,53,00,65,00,6e,00,64,00,54,00,6f,00,00,00
"Start Menu"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,\
  00,4c,00,45,00,25,00,5c,00,53,00,74,00,61,00,72,00,74,00,20,00,4d,00,65,00,\
  6e,00,75,00,00,00
"Startup"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
  4c,00,45,00,25,00,5c,00,53,00,74,00,61,00,72,00,74,00,20,00,4d,00,65,00,6e,\
  00,75,00,5c,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,73,00,5c,00,53,00,\
  74,00,61,00,72,00,74,00,75,00,70,00,00,00
"Templates"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
  4c,00,45,00,25,00,5c,00,54,00,65,00,6d,00,70,00,6c,00,61,00,74,00,65,00,73,\
  00,00,00
"My Pictures"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,\
  00,4c,00,45,00,25,00,5c,00,4d,00,79,00,20,00,44,00,6f,00,63,00,75,00,6d,00,\
  65,00,6e,00,74,00,73,00,5c,00,4d,00,79,00,20,00,50,00,69,00,63,00,74,00,75,\
  00,72,00,65,00,73,00,00,00
"Local Settings"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,\
  49,00,4c,00,45,00,25,00,5c,00,4c,00,6f,00,63,00,61,00,6c,00,20,00,53,00,65,\
  00,74,00,74,00,69,00,6e,00,67,00,73,00,00,00
"Local AppData"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,\
  49,00,4c,00,45,00,25,00,5c,00,4c,00,6f,00,63,00,61,00,6c,00,20,00,53,00,65,\
  00,74,00,74,00,69,00,6e,00,67,00,73,00,5c,00,41,00,70,00,70,00,6c,00,69,00,\
  63,00,61,00,74,00,69,00,6f,00,6e,00,20,00,44,00,61,00,74,00,61,00,00,00
"Cache"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,4c,\
  00,45,00,25,00,5c,00,4c,00,6f,00,63,00,61,00,6c,00,20,00,53,00,65,00,74,00,\
  74,00,69,00,6e,00,67,00,73,00,5c,00,54,00,65,00,6d,00,70,00,6f,00,72,00,61,\
  00,72,00,79,00,20,00,49,00,6e,00,74,00,65,00,72,00,6e,00,65,00,74,00,20,00,\
  46,00,69,00,6c,00,65,00,73,00,00,00
"Cookies"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
  4c,00,45,00,25,00,5c,00,43,00,6f,00,6f,00,6b,00,69,00,65,00,73,00,00,00
"History"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
  4c,00,45,00,25,00,5c,00,4c,00,6f,00,63,00,61,00,6c,00,20,00,53,00,65,00,74,\
  00,74,00,69,00,6e,00,67,00,73,00,5c,00,48,00,69,00,73,00,74,00,6f,00,72,00,\
  79,00,00,00
"AppData"="%USERPROFILE%Application Data"


[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\New]

 


Offline guestolo

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« Reply #10 on: June 26, 2010, 04:02:09 PM »
==Open Notepad (START>>>RUN>>>type in notepad)
Hit OK
Copy the contents of the CODE box, not including the word "code"
Paste it to the empty Notepad file
In Notepad click FILE>>SAVE AS
IMPORTANT>>>Change the Save as Type to All Files.
Name the file as fix.reg

Save this file on the desktop
Ensure to copy from Windows Registry Editor Version 5.00
 and down in the code box

 
Code: [Select]
Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders]
"AppData"=-
"AppData"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
  4c,00,45,00,25,00,5c,00,41,00,70,00,70,00,6c,00,69,00,63,00,61,00,74,00,69,\
  00,6f,00,6e,00,20,00,44,00,61,00,74,00,61,00,00,00


Double click on fix.reg and allow to add/merge to the registry at the prompt
Reboot the computer

Try installing Sun Java again from desktop, let me know how it goes please

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Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline Dazed&Confused

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« Reply #11 on: June 27, 2010, 08:29:48 AM »
[font="Times New Roman"][size="3"]I think we are making some progress, but some other issues seem to have surfaced.  I was able to install java, and opened up a couple sites that I know uses java and they ran successfully, but when I run Microsoft updates they still fail. I have tried to run and install the same updates about 5 times and get the same error messages (see error message below). Also every time I open up a web browser now, I get an error message (see below) about my search engine setting changing. The error message says that my default search engine is Bing, but I have never set Bing as my search engine, and when I look at the default search engine settings/add-ons page I don’t see Bing as an option. It does have AOL as my search engine, but I have removed AOL from my PC, and it won’t allow me to remove it from the search engine settings. Yahoo is, and has always been my default search engine. I don’t know if these are new issues or issues that are a part of the original issue, but are just coming to light. Please advise. [/size][/font]

[font="Times New Roman"][size="3"] [/size][/font]

[font="Times New Roman"][size="3"] [/size][/font]

[font="Times New Roman"][size="3"]ERROR WHEN I OPEN BROSWER: [/size][/font]

[size="3"][font="Times New Roman"]Program on your computer has corrupted your default search provider settings for Internet Explorer.[/font][/size]

[font="Times New Roman"][size="3"] [/size][/font]

[font="Times New Roman"][size="3"]Internet Explorer has reset this setting to your original search provider, Bing ([/size][/font][font="Times New Roman"][size="3"]www.bing.com[/size][/font][size="3"][font="Times New Roman"])[/font][/size]

[font="Times New Roman"][size="3"] [/size][/font]

[size="3"][font="Times New Roman"]Internet Explorer will now open Search Settings, where you can change this setting or install more search providers.[/font][/size]

[font="Times New Roman"][size="3"] [/size][/font]

[size="3"][font="Times New Roman"]ERROR FROM MOCROSOFT UPDATES:[/font][/size]

[font="Times New Roman"][size="3"] [/size][/font]

[size="3"][font="Times New Roman"]The following updates were not installed:[/font][/size]

[size="3"][font="Times New Roman"]Security Update for Jscript 5.8 for Windows XP (KB971961)[/font][/size]

[size="3"][font="Times New Roman"]Update for Windows XP (KB976662)[/font][/size]

[size="3"][font="Times New Roman"]Security Update for Windows XP (KB981332)[/font][/size]

[size="3"][font="Times New Roman"]Cumulative Security Update for Internet Explorer 8 for Windows XP (KB982381)[/font][/size]


Offline guestolo

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« Reply #12 on: June 27, 2010, 12:26:11 PM »
Can you go to START>>RUN>>type in the following

regedit
Then hit OK, in the registry editor, can you navigate to the following key please
[color="#0000FF"]HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders[/color]

After you have highlighted "User Shell Folders"
Look on the right hand side for AppData
Double click on AppData
Under the Value Data: can you verify it has the next entry Exactly please

%USERPROFILE%\Application Data

If it doesn't have it set exactly as that, can you change it to that then close the registry editor and reboot the computer
Let me know please

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Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline Dazed&Confused

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« Reply #13 on: June 27, 2010, 01:44:19 PM »
[quote name='guestolo' date='27 June 2010 - 12:26 PM' timestamp='1277659571' post='470270']
Can you go to START>>RUN>>type in the following

regedit
Then hit OK, in the registry editor, can you navigate to the following key please
[color="#0000ff"]HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders[/color]

After you have highlighted "User Shell Folders"
Look on the right hand side for AppData
Double click on AppData
Under the Value Data: can you verify it has the next entry Exactly please

%USERPROFILE%\Application Data

If it doesn't have it set exactly as that, can you change it to that then close the registry editor and reboot the computer
Let me know please
[/quote]




It already had %USERPROFILE%\Application Data in the Value Data field, ut I copied and pasted it in there again.  Then I rebooted, and broght my browser up again and had the same issue.

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Unable to downloand & install programs
« Reply #14 on: June 27, 2010, 02:01:05 PM »
Can you double click on export.bat again and post the contents of the notepad that opens

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Offline Dazed&Confused

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« Reply #15 on: June 27, 2010, 02:01:42 PM »
[quote name='guestolo' date='27 June 2010 - 01:57 PM' timestamp='1277665034' post='470274']
Is AdAware's Adwatch running?
Can you and have you disabled it?
[/quote]


[size="3"]I only have ESET NOD32 and Malwarebytes Anti-Malware and found no virus or nasties. I have disabled them from time to time during this repair process, but it is currently enabled.[/size]


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« Reply #16 on: June 27, 2010, 02:19:52 PM »
Sorry, you seen that reply before I could delete it
That was another user that has Adwatch running
Can you do the following for me please

Delete export.bat on your desktop, we're going to replace it
==Open Notepad (START>>>RUN>>>type in notepad)
Hit OK
Copy the contents of the CODE box
Paste it to the empty Notepad file
In Notepad click FILE>>SAVE AS
IMPORTANT>>>Change the Save as Type to All Files.
Name the file as export.bat

Save this file on the desktop

 
Code: [Select]
@echo off
regedit /e C:\cp.reg "HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes"
more C:\cp.reg >> C:\Display.txt
regedit /e C:\cp.reg "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders"
more C:\cp.reg >> C:\Display.txt
notepad C:\Display.txt
del /q c:\cp.reg
del /q C:\Display.txt


Double click on export.bat
A text file will open, copy/paste back here the whole contents
« Last Edit: June 27, 2010, 02:20:45 PM by guestolo »

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Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline Dazed&Confused

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« Reply #17 on: June 27, 2010, 02:29:50 PM »
[quote name='guestolo' date='27 June 2010 - 02:19 PM' timestamp='1277666392' post='470277']
Sorry, you seen that reply before I could delete it
That was another user that has Adwatch running
Can you do the following for me please

Delete export.bat on your desktop, we're going to replace it
==Open Notepad (START>>>RUN>>>type in notepad)
Hit OK
Copy the contents of the CODE box
Paste it to the empty Notepad file
In Notepad click FILE>>SAVE AS
IMPORTANT>>>Change the Save as Type to All Files.
Name the file as export.bat

Save this file on the desktop

Code: [Select]
@echo off
regedit /e C:\cp.reg "HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes"
more C:\cp.reg >> C:\Display.txt
regedit /e C:\cp.reg "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders"
more C:\cp.reg >> C:\Display.txt
notepad C:\Display.txt
del /q c:\cp.reg
del /q C:\Display.txt


Double click on export.bat
A text file will open, copy/paste back here the whole contents
[/quote]


The export file is pasted below.  FYI... I just noticed that my Outlook 2007 isn't working properly.  I just tried to bring it up and when I did it didn't recognize where my pst or archive file was located.  When I pointed it to the files, it opened, but told me I didn't have premissions to do a "Send/Receive," so I can't get new emails or send them.

Export File Output:

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders]
"Desktop"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
  4c,00,45,00,25,00,5c,00,44,00,65,00,73,00,6b,00,74,00,6f,00,70,00,00,00
"Favorites"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
  4c,00,45,00,25,00,5c,00,46,00,61,00,76,00,6f,00,72,00,69,00,74,00,65,00,73,\
  00,00,00
"NetHood"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
  4c,00,45,00,25,00,5c,00,4e,00,65,00,74,00,48,00,6f,00,6f,00,64,00,00,00
"Personal"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
  4c,00,45,00,25,00,5c,00,4d,00,79,00,20,00,44,00,6f,00,63,00,75,00,6d,00,65,\
  00,6e,00,74,00,73,00,00,00
"PrintHood"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
  4c,00,45,00,25,00,5c,00,50,00,72,00,69,00,6e,00,74,00,48,00,6f,00,6f,00,64,\
  00,00,00
"Programs"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
  4c,00,45,00,25,00,5c,00,53,00,74,00,61,00,72,00,74,00,20,00,4d,00,65,00,6e,\
  00,75,00,5c,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,73,00,00,00
"Recent"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,4c,\
  00,45,00,25,00,5c,00,52,00,65,00,63,00,65,00,6e,00,74,00,00,00
"SendTo"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,4c,\
  00,45,00,25,00,5c,00,53,00,65,00,6e,00,64,00,54,00,6f,00,00,00
"Start Menu"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,\
  00,4c,00,45,00,25,00,5c,00,53,00,74,00,61,00,72,00,74,00,20,00,4d,00,65,00,\
  6e,00,75,00,00,00
"Startup"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
  4c,00,45,00,25,00,5c,00,53,00,74,00,61,00,72,00,74,00,20,00,4d,00,65,00,6e,\
  00,75,00,5c,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,73,00,5c,00,53,00,\
  74,00,61,00,72,00,74,00,75,00,70,00,00,00
"Templates"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
  4c,00,45,00,25,00,5c,00,54,00,65,00,6d,00,70,00,6c,00,61,00,74,00,65,00,73,\
  00,00,00
"My Pictures"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,\
  00,4c,00,45,00,25,00,5c,00,4d,00,79,00,20,00,44,00,6f,00,63,00,75,00,6d,00,\
  65,00,6e,00,74,00,73,00,5c,00,4d,00,79,00,20,00,50,00,69,00,63,00,74,00,75,\
  00,72,00,65,00,73,00,00,00
"Local Settings"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,\
  49,00,4c,00,45,00,25,00,5c,00,4c,00,6f,00,63,00,61,00,6c,00,20,00,53,00,65,\
  00,74,00,74,00,69,00,6e,00,67,00,73,00,00,00
"Local AppData"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,\
  49,00,4c,00,45,00,25,00,5c,00,4c,00,6f,00,63,00,61,00,6c,00,20,00,53,00,65,\
  00,74,00,74,00,69,00,6e,00,67,00,73,00,5c,00,41,00,70,00,70,00,6c,00,69,00,\
  63,00,61,00,74,00,69,00,6f,00,6e,00,20,00,44,00,61,00,74,00,61,00,00,00
"Cache"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,4c,\
  00,45,00,25,00,5c,00,4c,00,6f,00,63,00,61,00,6c,00,20,00,53,00,65,00,74,00,\
  74,00,69,00,6e,00,67,00,73,00,5c,00,54,00,65,00,6d,00,70,00,6f,00,72,00,61,\
  00,72,00,79,00,20,00,49,00,6e,00,74,00,65,00,72,00,6e,00,65,00,74,00,20,00,\
  46,00,69,00,6c,00,65,00,73,00,00,00
"Cookies"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
  4c,00,45,00,25,00,5c,00,43,00,6f,00,6f,00,6b,00,69,00,65,00,73,00,00,00
"History"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
  4c,00,45,00,25,00,5c,00,4c,00,6f,00,63,00,61,00,6c,00,20,00,53,00,65,00,74,\
  00,74,00,69,00,6e,00,67,00,73,00,5c,00,48,00,69,00,73,00,74,00,6f,00,72,00,\
  79,00,00,00
"AppData"="%USERPROFILE%Application Data"


[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\New]

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes]
"DefaultScope"="{E7489607-BCD6-46C9-82E6-C97EF20F343F}"
"DownloadUpdates"=dword:00000001
"Version"=dword:00000002
"UpgradeTime"=hex:70,34,34,1e,2b,15,cb,01


[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}]
"Deleted"=dword:00000001
"SuggestionsURLFallback"="
http://api.bing.com/qsml.aspx?query={searchTerms}&maxwidth={ie:maxWidth}&rowheight={ie:rowHeight}&sectionHeight={ie:sectionHeight}&FORM=IE8SSC&market={language}"
"FaviconURLFallback"="
http://www.bing.com/favicon.ico"
"URL"="
http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE8SRC"
"FaviconPath"="C:\\Documents and Settings\\Lorenzo\\Local Settings\\Application Data\\Microsoft\\Internet Explorer\\Services\\search_{0633EE93-D776-472f-A0FF-E1416B8B2E3A}.ico"
"DisplayName"="Bing"


[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{443789B7-F39C-4b5c-9287-DA72D38F4FE6}]
"DisplayName"="AOL Search"
"URL"="
http://slirsredirect.search.aol.com/redirector/sredir?sredir=843&query={SearchTerms}&invocationType=tb50TB50CL-chromesbox-en-us"
"SortIndex"=dword:00000002


[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{E7489607-BCD6-46C9-82E6-C97EF20F343F}]
"DisplayName"="Yahoo!"
"URL"="
http://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7"
"SuggestionsURLFallback"="
http://ie.search.yahoo.com/os?appid=ie8&command={SearchTerms}"
"FaviconURLFallback"="
http://search.yahoo.com/favicon.ico"
"FaviconPath"="C:\\Documents and Settings\\Lorenzo\\Local Settings\\Application Data\\Microsoft\\Internet Explorer\\Services\\search_{E7489607-BCD6-46C9-82E6-C97EF20F343F}.ico"
"SuggestionsURL"="
http://ie.search.yahoo.com/os?appid=ie8&command={SearchTerms}"
"FavoriteIcon"="
http://search.yahoo.com/favicon.ico"
"SortIndex"=dword:00000001


Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders]
"Desktop"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
  4c,00,45,00,25,00,5c,00,44,00,65,00,73,00,6b,00,74,00,6f,00,70,00,00,00
"Favorites"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
  4c,00,45,00,25,00,5c,00,46,00,61,00,76,00,6f,00,72,00,69,00,74,00,65,00,73,\
  00,00,00
"NetHood"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
  4c,00,45,00,25,00,5c,00,4e,00,65,00,74,00,48,00,6f,00,6f,00,64,00,00,00
"Personal"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
  4c,00,45,00,25,00,5c,00,4d,00,79,00,20,00,44,00,6f,00,63,00,75,00,6d,00,65,\
  00,6e,00,74,00,73,00,00,00
"PrintHood"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
  4c,00,45,00,25,00,5c,00,50,00,72,00,69,00,6e,00,74,00,48,00,6f,00,6f,00,64,\
  00,00,00
"Programs"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
  4c,00,45,00,25,00,5c,00,53,00,74,00,61,00,72,00,74,00,20,00,4d,00,65,00,6e,\
  00,75,00,5c,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,73,00,00,00
"Recent"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,4c,\
  00,45,00,25,00,5c,00,52,00,65,00,63,00,65,00,6e,00,74,00,00,00
"SendTo"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,4c,\
  00,45,00,25,00,5c,00,53,00,65,00,6e,00,64,00,54,00,6f,00,00,00
"Start Menu"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,\
  00,4c,00,45,00,25,00,5c,00,53,00,74,00,61,00,72,00,74,00,20,00,4d,00,65,00,\
  6e,00,75,00,00,00
"Startup"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
  4c,00,45,00,25,00,5c,00,53,00,74,00,61,00,72,00,74,00,20,00,4d,00,65,00,6e,\
  00,75,00,5c,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,73,00,5c,00,53,00,\
  74,00,61,00,72,00,74,00,75,00,70,00,00,00
"Templates"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
  4c,00,45,00,25,00,5c,00,54,00,65,00,6d,00,70,00,6c,00,61,00,74,00,65,00,73,\
  00,00,00
"My Pictures"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,\
  00,4c,00,45,00,25,00,5c,00,4d,00,79,00,20,00,44,00,6f,00,63,00,75,00,6d,00,\
  65,00,6e,00,74,00,73,00,5c,00,4d,00,79,00,20,00,50,00,69,00,63,00,74,00,75,\
  00,72,00,65,00,73,00,00,00
"Local Settings"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,\
  49,00,4c,00,45,00,25,00,5c,00,4c,00,6f,00,63,00,61,00,6c,00,20,00,53,00,65,\
  00,74,00,74,00,69,00,6e,00,67,00,73,00,00,00
"Local AppData"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,\
  49,00,4c,00,45,00,25,00,5c,00,4c,00,6f,00,63,00,61,00,6c,00,20,00,53,00,65,\
  00,74,00,74,00,69,00,6e,00,67,00,73,00,5c,00,41,00,70,00,70,00,6c,00,69,00,\
  63,00,61,00,74,00,69,00,6f,00,6e,00,20,00,44,00,61,00,74,00,61,00,00,00
"Cache"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,4c,\
  00,45,00,25,00,5c,00,4c,00,6f,00,63,00,61,00,6c,00,20,00,53,00,65,00,74,00,\
  74,00,69,00,6e,00,67,00,73,00,5c,00,54,00,65,00,6d,00,70,00,6f,00,72,00,61,\
  00,72,00,79,00,20,00,49,00,6e,00,74,00,65,00,72,00,6e,00,65,00,74,00,20,00,\
  46,00,69,00,6c,00,65,00,73,00,00,00
"Cookies"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
  4c,00,45,00,25,00,5c,00,43,00,6f,00,6f,00,6b,00,69,00,65,00,73,00,00,00
"History"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
  4c,00,45,00,25,00,5c,00,4c,00,6f,00,63,00,61,00,6c,00,20,00,53,00,65,00,74,\
  00,74,00,69,00,6e,00,67,00,73,00,5c,00,48,00,69,00,73,00,74,00,6f,00,72,00,\
  79,00,00,00
"AppData"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
  4c,00,45,00,25,00,5c,00,41,00,70,00,70,00,6c,00,69,00,63,00,61,00,74,00,69,\
  00,6f,00,6e,00,20,00,44,00,61,00,74,00,61,00,00,00


[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\New]

 


Offline Dazed&Confused

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Unable to downloand & install programs
« Reply #18 on: June 27, 2010, 02:44:50 PM »
[size="3"]I have also noticed that it isn’t retaining my information or settings when I visit sites.  In the past if I went to a site and put my log-in and password in and told it to remember me, it would.  Now every time I visit a site, like Email Removed, it ask me for my log-in and password every time. [/size]


Offline guestolo

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Unable to downloand & install programs
« Reply #19 on: June 27, 2010, 03:03:55 PM »
Why don't we try resetting IE and see if that fixes you up

In Internet Explorer click on TOOLS>>Internet Options>>ADVANCED tab

Click on RESET
You will get a prompt, put a tick next to "Delete Personal Settings"
Click OK and let it run
When it's done, restart IE
When it completely loads, follow the prompts to setup IE8
Click NEXT>>Select YES if you want IE as your default browser, click NEXT
Turn on Suggested sites, I select NO, your option
Select "Use Express Settings" click on FINISH

The Intranet prompt you can left click it and tell it to Not show you it again

Manually navigate to your preferred Home page
Once there go to TOOLS>Internet Options>>Under GENERAL, select Use Current Page
Apply and OK it
Go to TOOLS>>Manage Addons
TOOLBARS and Extensions, highlight one at a time and Enable
Unless you have AOL, do not enable it

Then Select SEARCH PROVIDERS>>and select FIND MORE SEARCH PROVIDERS at the bottom
When the IE page loads, Find Yahoo! Search suggestions in the list and select Add to IE
Then you can go back to Addons and highlight Yahoo and set it as default

Let me know how that goes

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here