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Author Topic: IE and Mozilla problem  (Read 3402 times)

Offline TSD151

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IE and Mozilla problem
« on: July 08, 2010, 08:54:15 PM »
Not sure what is going on, but about three days ago computer froze and had to restart. Upon restart, I was unable to access internet via IE or Mozilla, and still unable.
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Offline guestolo

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IE and Mozilla problem
« Reply #1 on: July 08, 2010, 09:15:39 PM »
Please do the following
If you are unable to download this tool from this computer
Save it and transfer to the computer without Internet Access
Then transfer the logs back here

Download DDS and save it to your desktop from [color="#FF0000"]here[/color]
Disable any script blocker, and then right  click  on dds.scr and choose to "Run as Admin"
When done, DDS will open two (2) logs:
DDS.txt
Attach.txt

Save both reports to your desktop. Post them back to this topic.
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Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here

Offline TSD151

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IE and Mozilla problem
« Reply #2 on: July 09, 2010, 07:43:16 AM »
[quote name='TSD151' date='08 July 2010 - 06:54 PM' timestamp='1278640455' post='470561']
Not sure what is going on, but about three days ago computer froze and had to restart. Upon restart, I was unable to access internet via IE or Mozilla, and still unable.
[/quote]DDS (Ver_10-03-17.01) - NTFSx86  


Run by Travis at  5:33:37.19 on Fri 07/09/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_10
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.1022.183 [GMT -7:00]

AV: AVG Internet Security *On-access scanning enabled* (Updated)   {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: AVG Firewall *disabled*   {8decf618-9569-4340-b34a-d78d28969b66}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\AVG\AVG9\avgchsvx.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
svchost.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgfws9.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\WINDOWS\system32\java.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\CameraAssistant.exe
C:\WINDOWS\system32\ElkCtrl.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Documents and Settings\Travis\Local Settings\Application Data\enqwavhek\nwntbdktssd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\java.exe
svchost.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Safari\Safari.exe
C:\WINDOWS\system32\rundll32.exe
C:\DOCUME~1\Travis\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uSearch Bar =
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
mURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
mWinlogon: Shell=Explorer.exe rundll32.exe jhfv.qvo hbnqi
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Verizon Broadband Toolbar: {4e7bd74f-2b8d-469e-8cb0-ab60bb9aae22} - c:\progra~1\vol_to~1\VOL_TO~1.DLL
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.5126.1836\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: Verizon Broadband Toolbar: {4e7bd74f-2b8d-469e-8cb0-ab60bb9aae22} - c:\progra~1\vol_to~1\VOL_TO~1.DLL
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {84938242-5C5B-4A55-B6B9-A1507543B418} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [Yahoo! Pager] "c:\progra~1\yahoo!\messen~1\YAHOOM~1.EXE" -quiet
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\wcescomm.exe"
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Wloqiwelohaw] rundll32.exe "c:\windows\wiasasw.dll",Startup
mRun: [AdaptecDirectCD] "c:\program files\roxio\easy cd creator 5\directcd\DirectCD.exe"
mRun: [MMTray] "c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe"
mRun: [MSKDetectorExe] c:\program files\mcafee\spamkiller\MSKDetct.exe /uninstall
mRun: [LVCOMSX] c:\windows\system32\LVCOMSX.EXE
mRun: [LogitechCameraAssistant] c:\program files\logitech\video\CameraAssistant.exe
mRun: [LogitechVideo[inspector]] c:\program files\logitech\video\InstallHelper.exe /inspect
mRun: [LogitechCameraService(E)] c:\windows\system32\ElkCtrl.exe /automation
mRun: [Verizon_McciTrayApp] "c:\program files\verizon\McciTrayApp.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [nocwvdxj] c:\documents and settings\travis\local settings\application data\enqwavhek\nwntbdktssd.exe
dRun: [swg] c:\program files\google\googletoolbarnotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
dRun: [nocwvdxj] c:\documents and settings\travis\local settings\application data\enqwavhek\nwntbdktssd.exe
StartupFolder: c:\docume~1\travis\startm~1\programs\startup\360sha~1.lnk - c:\program files\360share pro\gui\360Share Pro.exe
StartupFolder: c:\docume~1\travis\startm~1\programs\startup\limewi~1.lnk - c:\program files\limewire2\LimeWire.exe
StartupFolder: c:\docume~1\travis\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
IE: &Yahoo! Search - file:///c:\program files\yahoo!\Common/ycsrch.htm
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: Yahoo! &Dictionary - file:///c:\program files\yahoo!\Common/ycdict.htm
IE: Yahoo! &Maps - file:///c:\program files\yahoo!\Common/ycmap.htm
IE: Yahoo! &SMS - file:///c:\program files\yahoo!\Common/ycsms.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\mi1933~1\office12\ONBttnIE.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: turbotax.com
Trusted Zone: musicmatch.com\online
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxps://activatemydsl.verizon.net/sdcCommon/download/DSL/tgctlcm.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\yinsthelper.dll
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.Email Removed.com/mail/w3/pr01/resources/MSNPUpld.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\travis\applic~1\mozilla\firefox\profiles\voaxcn3e.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/?fr=fptb-yff3|http://www.google.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - component: c:\documents and settings\travis\application data\mozilla\firefox\profiles\voaxcn3e.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - plugin: c:\documents and settings\travis\application data\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\progra~1\yahoo!\common\npyaxmpb.dll
FF - plugin: c:\program files\common files\motive\npMotive.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation",  false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");

============= SERVICES / DRIVERS ===============

R0 AVGIDSErHrxpx;AVG9IDSErHr;c:\windows\system32\drivers\AVGIDSxx.sys [2010-4-1 25168]
R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2009-3-31 52872]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-3-31 216400]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2007-3-16 29584]
R1 AvgTdiX;AVG Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-3-31 243024]
R2 avgfws9;AVG Firewall;c:\program files\avg\avg9\avgfws9.exe [2010-4-1 2331032]
R2 AVGIDSAgent;AVG9IDSAgent;c:\program files\avg\avg9\identity protection\agent\bin\AVGIDSAgent.exe [2010-6-22 5897808]
R2 LinksysUpdater;Linksys Updater;c:\program files\linksys\linksys updater\bin\LinksysUpdater.exe [2008-1-15 204800]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R3 Avgfwdx;Avgfwdx;c:\windows\system32\drivers\avgfwdx.sys [2009-3-31 30104]
R3 AVGIDSDriverxpx;AVG9IDSDriver;c:\program files\avg\avg9\identity protection\agent\driver\platform_xp\AVGIDSDriver.sys [2010-4-1 122448]
R3 AVGIDSFilterxpx;AVG9IDSFilter;c:\program files\avg\avg9\identity protection\agent\driver\platform_xp\AVGIDSFilter.sys [2010-4-1 30288]
R3 AVGIDSShimxpx;AVG9IDSShim;c:\program files\avg\avg9\identity protection\agent\driver\platform_xp\AVGIDSShim.sys [2010-4-1 26192]
S1 456RCMP;456RCMP;c:\windows\system32\drivers\456RCMP.sys [2005-8-16 295168]
S2 avg9wd;AVG WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-6-22 308136]
S2 gupdate1c9b31af92f76c1;Google Update Service (gupdate1c9b31af92f76c1);c:\program files\google\update\GoogleUpdate.exe [2009-4-1 133104]
S3 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwdx.sys [2009-3-31 30104]

=============== Created Last 30 ================

2010-07-08 01:25:55   0   d-sh--w-   C:\found.001
2010-07-05 21:58:48   0   d-sh--w-   C:\found.000
2010-07-03 20:32:01   20992   ----a-w-   c:\windows\system32\jhfv.qvo
2010-06-22 16:24:07   12536   ----a-w-   c:\windows\system32\avgrsstx.dll

==================== Find3M  ====================

2010-07-07 19:48:26   67460   ---ha-w-   c:\windows\system32\mlfcache.dat
2010-06-22 16:24:19   243024   ----a-w-   c:\windows\system32\drivers\avgtdix.sys
2010-06-22 16:23:47   25168   ----a-w-   c:\windows\system32\drivers\AVGIDSxx.sys
2010-06-22 16:23:32   216400   ----a-w-   c:\windows\system32\drivers\avgldx86.sys
2010-05-04 12:39:27   70656   ------w-   c:\windows\system32\dllcache\ie4uinit.exe
2010-05-04 12:39:27   13824   ------w-   c:\windows\system32\dllcache\ieudinit.exe
2010-05-02 05:22:50   1851264   ----a-w-   c:\windows\system32\win32k.sys
2010-05-02 05:22:50   1851264   ------w-   c:\windows\system32\dllcache\win32k.sys
2010-04-20 05:30:08   285696   ----a-w-   c:\windows\system32\atmfd.dll
2010-04-20 05:30:08   285696   ------w-   c:\windows\system32\dllcache\atmfd.dll
2010-04-16 11:43:25   634656   ------w-   c:\windows\system32\dllcache\iexplore.exe
2010-04-16 11:43:23   161792   ------w-   c:\windows\system32\dllcache\ieakui.dll
2009-08-12 18:40:37   1682   --sha-w-   c:\windows\system32\KGyGaAvL.sys
2008-09-09 07:07:39   32768   --sha-w-   c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090920080910\index.dat

============= FINISH:  5:38:14.77 ===============



UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 10/4/2006 8:33:31 PM
System Uptime: 7/7/2010 6:26:58 PM (35 hours ago)

Motherboard: Dell Inc.           |  | 0HJ054
Processor:              Intel(R) Pentium(R) D  CPU 2.66GHz | Microprocessor | 2660/533mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 70 GiB total, 0.647 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is Removable
H: is Removable

==== Disabled Device Manager Items =============

Class GUID:
Description: Multimedia Controller
Device ID: PCI\VEN_11BD&DEV_BEDE&SUBSYS_002211BD&REV_00\4&5855BE9&0&10F0
Manufacturer:
Name: Multimedia Controller
PNP Device ID: PCI\VEN_11BD&DEV_BEDE&SUBSYS_002211BD&REV_00\4&5855BE9&0&10F0
Service:

==== System Restore Points ===================

RP1: 7/4/2010 7:29:04 PM - System Checkpoint
RP2: 7/5/2010 8:05:12 PM - System Checkpoint
RP3: 7/6/2010 8:58:56 PM - System Checkpoint
RP4: 7/7/2010 9:31:48 PM - System Checkpoint
RP5: 7/8/2010 10:31:48 PM - System Checkpoint

==== Installed Programs ======================

5600
5600_Help
5600Trb
Acrobat.com
Adobe AIR
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Reader 7.1.0
AiO_Scan
AiOSoftware
America Online (Choose which version to remove)
AnswerWorks 4.0 Runtime - English
AOL Coach Version 1.0(Build:20040229.1 en)
AOL Connectivity Services
AOLIcon
Apple Mobile Device Support
Apple Software Update
ATI Control Panel
ATI Display Driver
AutoUpdate
AVG 9.0
Azureus
Bonjour
BufferChm
CleanUp!
Command & Conquer Generals
Command and ConquerTM Generals Zero Hour
Conexant D850 56K V.9x DFVc Modem
Corel Paint Shop Pro X
Corel Photo Album 6
CP_Package_Variety1
CP_Package_Variety2
CP_Package_Variety3
Critical Update for Windows Media Player 11 (KB959772)
CustomerResearchQFolder
Dell CinePlayer
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Game Console
Dell Support 3.2
Dell System Restore
Destinations
DeviceManagementQFolder
Digital Content Portal
Digital Line Detect
DivX Codec
DivX Content Uploader
DivX Converter
DivX Player
DivX Web Player
DocProc
Documentation & Support Launcher
EarthLink setup files
Easy CD Creator 5 Basic
EducateU
ELIcon
eSupportQFolder
Facebook Plug-In
Fax
Games, Music, & Photos Launcher
Get High Speed Internet!
Google Desktop
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
Google Updater
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Extended Capabilities 5.3
HP Image Zone Express
HP Imaging Device Functions 5.3
HP PSC & OfficeJet 5.3.B
HP Software Update
HP Solution Center & Imaging Support Tools 5.3
HPProductAssistant
Intel(R) PRO Network Connections Drivers
Intel(R) PROSet for Wired Connections
iPod for Windows 2006-03-23
iTunes
Java(TM) 6 Update 10
LimeWire 5.5.10
Linksys Updater
Logitech QuickCam Software
Logitech® Camera Driver
Malwarebytes' Anti-Malware
MarketResearch
MCU
Microsoft .NET Framework 1.0 Hotfix (KB953295)
Microsoft .NET Framework 1.0 Hotfix (KB979904)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft ActiveSync 4.0
Microsoft Age of Empires II
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Small Business Edition 2003
Microsoft Office Word MUI (English) 2007
Microsoft Office Word Viewer 2003
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Rise Of Nations
Microsoft Silverlight
Microsoft Software Update for Web Folders  (English) 12
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Modem Helper
Mozilla Firefox (3.5.10)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML4 Parser
Musicmatch® Jukebox
NewCopy
ProductContext
QuickTime
Readme
RealPlayer Basic
Rise of Nations Thrones and Patriots
Risk®
Roxio DLA
Roxio MyDVD LE
Roxio RecordNow Audio
Roxio RecordNow Copy
Roxio RecordNow Data
Safari
Scan
ScannerCopy
Scientific-Atlanta WebSTAR 2000 series Cable Modem
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for 2007 Microsoft Office System (KB982312)
Security Update for 2007 Microsoft Office System (KB982331)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office Excel 2007 (KB982308)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB982135)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB981349)
SolutionCenter
Sonic Activation Module
Sonic Encoders
Sonic Update Manager
SpywareBlaster v3.5.1
Status
Studio 9
Studio 9 Content CD/DVD
TrayApp
Unload
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows Media Player 10 (KB910393)
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update Rollup 2 for Windows XP Media Center Edition 2005
Verizon Broadband Toolbar
Verizon Help and Support Tool
Verizon Online DSL
Vz In Home Agent
WebFldrs XP
WebReg
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]
Windows Media Player 11
Windows XP Media Center Edition 2005 KB908246
Windows XP Media Center Edition 2005 KB925766
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3
Yahoo! Browser Services
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Messenger
Yahoo! Toolbar

==== Event Viewer Messages From Past Week ========

7/7/2010 3:20:52 PM, error: Service Control Manager [7034]  - The Linksys Updater service terminated unexpectedly.  It has done this 1 time(s).
7/6/2010 3:56:34 PM, error: Service Control Manager [7000]  - The Application Layer Gateway Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
7/6/2010 3:56:24 PM, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect.
7/6/2010 3:55:28 PM, error: Service Control Manager [7024]  - The AVG WatchDog service terminated with service-specific error 3758161981 (0xE001003D).
7/6/2010 3:55:09 PM, error: Ftdisk [49]  - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
7/6/2010 3:55:09 PM, error: Ftdisk [45]  - The system could not sucessfully load the crash dump driver.
7/6/2010 2:10:31 PM, error: MRxSmb [8003]  - The master browser has received a server announcement from the computer MAC001FF3D30C4C that believes that it is the master browser for the domain on transport NetBT_Tcpip_{1829066A-2E6. The master browser is stopping or an election is being forced.
7/5/2010 10:53:12 AM, error: System Error [1003]  - Error code 0000004d, parameter1 0002d761, parameter2 0002d6ac, parameter3 00000002, parameter4 00000000.
7/4/2010 9:32:03 PM, error: Ntfs [55]  - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume C:.

==== End Of File ===========================
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Offline guestolo

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IE and Mozilla problem
« Reply #3 on: July 09, 2010, 08:55:49 AM »
Download ComboFix from only this location:


[color="#0000FF"]Link [/color]
[color="#FF0000"]Save it ONLY to your Desktop[/color]

      --------------------------------------------------------------------
[color="#2E8B57"]Temporarily Disable your AntiVirus/AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with this tool
[/color]

  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.


[color="#2e8b57"]**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
[/color]


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


NOTE: In your case, if you do not have internet connection, and you can't install Recovery console
Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply

NOTE: Do not mouseclick inside ComboFix window as it's running, it may cause it to stall
ComboFix will/may run again on startup, it will prompt that it's creating a log
This process could take up to 10 minutes, let it run uninterrupted please
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Offline TSD151

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« Reply #4 on: July 09, 2010, 07:47:31 PM »
I've attempted twice to save Combofix to my desktop and run it. Once I click on the combofix icon on my desktop a green taskbar appears then nothing happens.
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« Reply #5 on: July 10, 2010, 11:27:10 AM »
Can you try rebooting into Safe mode and try running ComboFix
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Offline TSD151

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« Reply #6 on: July 10, 2010, 04:58:32 PM »
I tried running combofix in safe mode and it started to run but then found "rootkit" activity and rebooted. once it rebooted, the small blue combofix window stayed open for about two hours.
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« Reply #7 on: July 10, 2010, 05:14:51 PM »
Can you reboot back into Safe mode, see if ComboFix will continue to run
If not, run it again, if it wants to reboot the computer
Allow to reboot, but enter safe mode again
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Offline TSD151

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« Reply #8 on: July 11, 2010, 12:22:33 AM »
Finally got Combo fix to work. Log below:
ComboFix 10-07-08.02 - Travis 07/10/2010  18:09:29.1.2 - x86 MINIMAL
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.1022.701 [GMT -7:00]
Running from: c:\documents and settings\Travis\Desktop\ComboFix.exe
AV: AVG Internet Security *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: AVG Firewall *disabled* {8decf618-9569-4340-b34a-d78d28969b66}

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Travis\Local Settings\Application Data\enqwavhek
c:\documents and settings\Travis\Local Settings\Application Data\enqwavhek\nwntbdktssd.exe
c:\windows\system32\dumphive.exe
c:\windows\system32\Process.exe
c:\windows\system32\SrchSTS.exe
c:\windows\system32\tmp.reg
c:\windows\wiasasw.dll
c:\windows\xpsp1hfm.log

.
(((((((((((((((((((((((((   Files Created from 2010-06-11 to 2010-07-11  )))))))))))))))))))))))))))))))
.

2010-07-08 01:25 . 2010-07-08 01:25   --------   d-----w-   C:\found.001
2010-07-05 21:58 . 2010-07-05 21:58   --------   d-----w-   C:\found.000
2010-06-28 16:24 . 2010-06-28 16:24   1039712   ----a-w-   c:\documents and settings\All Users\Application Data\avg9\update\backup\avgupd.exe
2010-06-22 16:25 . 2010-06-22 16:25   74760   ----a-w-   c:\documents and settings\All Users\Application Data\avg9\update\backup\UniversalDD.sys
2010-06-22 16:25 . 2010-06-22 16:25   26120   ----a-w-   c:\documents and settings\All Users\Application Data\avg9\update\backup\AVGIDSShim.sys
2010-06-22 16:25 . 2010-06-22 16:25   25096   ----a-w-   c:\documents and settings\All Users\Application Data\avg9\update\backup\AVGIDSxx.sys
2010-06-22 16:25 . 2010-06-22 16:25   242896   ----a-w-   c:\documents and settings\All Users\Application Data\avg9\update\backup\avgtdix.sys
2010-06-22 16:25 . 2010-06-22 16:25   30216   ----a-w-   c:\documents and settings\All Users\Application Data\avg9\update\backup\AVGIDSFilter.sys
2010-06-22 16:25 . 2010-06-22 16:25   216200   ----a-w-   c:\documents and settings\All Users\Application Data\avg9\update\backup\avgldx86.sys
2010-06-22 16:25 . 2010-06-22 16:25   122376   ----a-w-   c:\documents and settings\All Users\Application Data\avg9\update\backup\AVGIDSDriver.sys
2010-06-22 16:24 . 2010-06-22 16:24   12536   ----a-w-   c:\windows\system32\avgrsstx.dll
2010-06-22 16:22 . 2010-06-22 16:22   813336   ----a-w-   c:\documents and settings\All Users\Application Data\avg9\update\backup\avginet.dll
2010-06-22 16:22 . 2010-06-22 16:22   624920   ----a-w-   c:\documents and settings\All Users\Application Data\avg9\update\backup\avgiproxy.exe
2010-06-22 16:22 . 2010-06-22 16:22   1690464   ----a-w-   c:\documents and settings\All Users\Application Data\avg9\update\backup\avgupd.dll
2010-06-12 04:52 . 2010-06-12 04:52   --------   d-----w-   c:\program files\Microsoft Silverlight

.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-07-10 20:17 . 2007-09-11 00:34   --------   d-----w-   c:\program files\vol_toolbar
2010-07-10 15:08 . 2006-11-04 00:19   --------   d-----w-   c:\documents and settings\Travis\Application Data\LimeWire
2010-07-10 07:33 . 2009-04-01 22:39   --------   d-----w-   c:\documents and settings\All Users\Application Data\Google Updater
2010-07-07 19:48 . 2008-09-16 21:57   67460   ---ha-w-   c:\windows\system32\mlfcache.dat
2010-07-03 21:21 . 2006-11-07 17:22   664   ----a-w-   c:\windows\system32\d3d9caps.dat
2010-07-03 17:54 . 2010-04-04 23:45   0   ----a-w-   c:\documents and settings\Travis\Local Settings\Application Data\prvlcl.dat
2010-06-22 16:24 . 2009-04-01 02:56   243024   ----a-w-   c:\windows\system32\drivers\avgtdix.sys
2010-06-22 16:23 . 2010-04-01 22:04   25168   ----a-w-   c:\windows\system32\drivers\AVGIDSxx.sys
2010-06-22 16:23 . 2009-04-01 02:56   216400   ----a-w-   c:\windows\system32\drivers\avgldx86.sys
2010-06-10 10:31 . 2008-03-25 23:46   --------   d-----w-   c:\documents and settings\All Users\Application Data\Microsoft Help
2010-06-01 16:56 . 2007-03-16 16:31   29584   ----a-w-   c:\windows\system32\drivers\avgmfx86.sys
2010-05-21 06:28 . 2006-09-30 12:37   --------   d-----w-   c:\program files\Google
2010-05-04 17:20 . 2005-08-16 09:18   832512   ----a-w-   c:\windows\system32\wininet.dll
2010-05-04 17:20 . 2005-08-16 09:18   78336   ----a-w-   c:\windows\system32\ieencode.dll
2010-05-04 17:20 . 2005-08-16 09:18   17408   ------w-   c:\windows\system32\corpol.dll
2010-05-02 05:22 . 2005-08-16 09:18   1851264   ----a-w-   c:\windows\system32\win32k.sys
2010-04-23 10:11 . 2010-04-23 10:11   50354   ----a-w-   c:\documents and settings\Travis\Application Data\Facebook\uninstall.exe
2010-04-20 05:30 . 2005-08-16 09:18   285696   ----a-w-   c:\windows\system32\atmfd.dll
2010-04-14 12:31 . 2010-04-14 12:31   79488   ----a-w-   c:\documents and settings\Travis\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll
2009-08-12 18:40 . 2006-10-05 06:32   1682   --sha-w-   c:\windows\system32\KGyGaAvL.sys
.

(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-04-06 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AdaptecDirectCD"="c:\program files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" [2002-12-17 684032]
"MMTray"="c:\program files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" [2005-09-09 110592]
"MSKDetectorExe"="c:\program files\McAfee\SpamKiller\MSKDetct.exe" [2005-07-13 1117184]
"LVCOMSX"="c:\windows\system32\LVCOMSX.EXE" [2005-12-09 225280]
"LogitechCameraAssistant"="c:\program files\Logitech\Video\CameraAssistant.exe" [2005-12-07 489472]
"LogitechVideo[inspector]"="c:\program files\Logitech\Video\InstallHelper.exe" [2005-12-07 17:33 73728]
"LogitechCameraService(E)"="c:\windows\system32\ElkCtrl.exe" [2004-11-02 262144]
"Verizon_McciTrayApp"="c:\program files\Verizon\McciTrayApp.exe" [2010-03-17 1565696]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-09-06 144792]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-01-05 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-01-06 290088]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2009-09-10 1312080]
"AVG9_TRAY"="c:\progra~1\AVG\AVG9\avgtray.exe" [2010-06-22 2065760]

c:\documents and settings\Travis\Start Menu\Programs\Startup\
360Share Pro On Startup.lnk - c:\program files\360Share Pro\Gui\360Share Pro.exe [2006-3-2 131072]
LimeWire On Startup.lnk - c:\program files\LimeWire2\LimeWire.exe [2008-6-5 147456]
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-4-23 29696]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2010-06-22 16:24   12536   ----a-w-   c:\windows\system32\avgrsstx.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Digital Line Detect.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Digital Line Detect.lnk
backup=c:\windows\pss\Digital Line Detect.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ATIPTA]
2005-08-06 02:05   344064   ----a-w-   c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BuildBU]
2004-02-19 11:23   61440   ----a-w-   c:\dell\bldbubg.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
2008-04-14 00:12   15360   ----a-w-   c:\windows\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellHelp]
2004-04-01 13:51   1589248   ----a-w-   c:\dell\DellHelp\DellHelp.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
2006-07-17 02:29   389120   ----a-w-   c:\program files\Dell Support\DSAgnt.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DLA]
2005-09-08 10:20   122940   ----a-w-   c:\windows\system32\DLA\DLACTRLW.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DMXLauncher]
2005-10-05 08:12   94208   ----a-w-   c:\program files\Dell\Media Experience\DMXLauncher.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ECenter]
2006-08-30 16:59   28672   ----a-w-   c:\dell\E-Center\EULAl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ehTray]
2005-09-29 19:01   67584   ----a-w-   c:\windows\ehome\ehtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Desktop Search]
2006-09-30 12:37   169984   ----a-w-   c:\program files\Google\Google Desktop Search\GoogleDesktop.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2005-05-12 06:12   49152   ----a-w-   c:\program files\HP\HP Software Update\hpwuSchd2.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
2005-06-10 15:44   249856   ----a-w-   c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
2005-06-10 15:44   81920   ----a-w-   c:\program files\Common Files\InstallShield\UpdateService\issch.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSKDetectorExe]
2005-07-13 00:05   1117184   ----a-w-   c:\progra~1\McAfee\SPAMKI~1\MSKDetct.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SigmatelSysTrayApp]
2006-02-10 16:17   282624   ----a-w-   c:\windows\stsystra.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"c:\\Program Files\\America Online 9.0\\waol.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"c:\\WINDOWS\\system32\\java.exe"=
"c:\program files\Microsoft ActiveSync\rapimgr.exe"= c:\program files\Microsoft ActiveSync\rapimgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync RAPI Manager
"c:\program files\Microsoft ActiveSync\wcescomm.exe"= c:\program files\Microsoft ActiveSync\wcescomm.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Connection Manager
"c:\program files\Microsoft ActiveSync\WCESMgr.exe"= c:\program files\Microsoft ActiveSync\WCESMgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Application
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\LimeWire2\\LimeWire.exe"=
"c:\\Program Files\\Microsoft Games\\Rise of Nations\\thrones.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgam.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgdiagex.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgnsx.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"26675:TCP"= 26675:TCP:169.254.2.0/255.255.255.0:Enabled:ActiveSync Service

R0 AVGIDSErHrxpx;AVG9IDSErHr;c:\windows\system32\drivers\AVGIDSxx.sys [4/1/2010 3:04 PM 25168]
R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [3/31/2009 7:56 PM 52872]
S1 456RCMP;456RCMP;c:\windows\system32\drivers\456RCMP.sys [8/16/2005 2:18 AM 295168]
S1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [3/31/2009 7:56 PM 216400]
S1 AvgTdiX;AVG Network Redirector;c:\windows\system32\drivers\avgtdix.sys [3/31/2009 7:56 PM 243024]
S2 avg9wd;AVG WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [6/22/2010 9:23 AM 308136]
S2 avgfws9;AVG Firewall;c:\program files\AVG\AVG9\avgfws9.exe [4/1/2010 3:03 PM 2331032]
S2 AVGIDSAgent;AVG9IDSAgent;c:\program files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe [6/22/2010 9:23 AM 5897808]
S2 gupdate1c9b31af92f76c1;Google Update Service (gupdate1c9b31af92f76c1);c:\program files\Google\Update\GoogleUpdate.exe [4/1/2009 3:41 PM 133104]
S2 LinksysUpdater;Linksys Updater;c:\program files\Linksys\Linksys Updater\bin\LinksysUpdater.exe [1/15/2008 7:28 AM 204800]
S3 Avgfwdx;Avgfwdx;c:\windows\system32\drivers\avgfwdx.sys [3/31/2009 7:55 PM 30104]
S3 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwdx.sys [3/31/2009 7:55 PM 30104]
S3 AVGIDSDriverxpx;AVG9IDSDriver;c:\program files\AVG\AVG9\Identity Protection\Agent\Driver\Platform_XP\AVGIDSDriver.sys [4/1/2010 3:03 PM 122448]
S3 AVGIDSFilterxpx;AVG9IDSFilter;c:\program files\AVG\AVG9\Identity Protection\Agent\Driver\Platform_XP\AVGIDSFilter.sys [4/1/2010 3:03 PM 30288]
S3 AVGIDSShimxpx;AVG9IDSShim;c:\program files\AVG\AVG9\Identity Protection\Agent\Driver\Platform_XP\AVGIDSShim.sys [4/1/2010 3:03 PM 26192]
.
Contents of the 'Scheduled Tasks' folder

2010-07-10 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2007-02-14 22:39]

2010-07-10 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-04-01 22:41]

2010-07-10 c:\windows\Tasks\GoogleUpdateTaskMachineCore1ca3f4b836b7e3c.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-04-01 22:41]

2010-07-10 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-04-01 22:41]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyOverride = *.local
IE: &Yahoo! Search - file:///c:\program files\Yahoo!\Common/ycsrch.htm
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: Yahoo! &Dictionary - file:///c:\program files\Yahoo!\Common/ycdict.htm
IE: Yahoo! &Maps - file:///c:\program files\Yahoo!\Common/ycmap.htm
IE: Yahoo! &SMS - file:///c:\program files\Yahoo!\Common/ycsms.htm
Trusted Zone: turbotax.com
Trusted Zone: musicmatch.com\online
FF - ProfilePath - c:\documents and settings\Travis\Application Data\Mozilla\Firefox\Profiles\voaxcn3e.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/?fr=fptb-yff3|http://www.google.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - component: c:\documents and settings\Travis\Application Data\Mozilla\Firefox\Profiles\voaxcn3e.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - component: c:\program files\AVG\AVG9\Firefox\components\avgssff.dll
FF - plugin: c:\documents and settings\Travis\Application Data\Facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\progra~1\Yahoo!\Common\npyaxmpb.dll
FF - plugin: c:\program files\Common Files\Motive\npMotive.dll
FF - plugin: c:\program files\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\Google\Google Updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\Google\Update\1.2.183.29\npGoogleOneClick8.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation",  false);
.
- - - - ORPHANS REMOVED - - - -

Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
HKCU-Run-Wloqiwelohaw - c:\windows\wiasasw.dll
HKLM-Run-nocwvdxj - c:\documents and settings\Travis\Local Settings\Application Data\enqwavhek\nwntbdktssd.exe
HKU-Default-Run-swg - c:\program files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
HKU-Default-Run-nocwvdxj - c:\documents and settings\Travis\Local Settings\Application Data\enqwavhek\nwntbdktssd.exe
SafeBoot-456RCMP
MSConfigStartUp-MCAgentExe - c:\progra~1\mcafee.com\agent\mcagent.exe
MSConfigStartUp-MCUpdateExe - c:\progra~1\mcafee.com\agent\mcupdate.exe
MSConfigStartUp-MPFExe - c:\progra~1\McAfee.com\PERSON~1\MpfTray.exe
MSConfigStartUp-MSKAGENTEXE - c:\progra~1\McAfee\SPAMKI~1\MskAgent.exe
MSConfigStartUp-OASClnt - c:\program files\McAfee.com\VSO\oasclnt.exe
MSConfigStartUp-RecoverFromReboo - c:\windows\Temp\RECOVE~1.EXE
MSConfigStartUp-VirusScan Online - c:\progra~1\mcafee.com\vso\mcvsshld.exe
MSConfigStartUp-VSOCheckTask - c:\progra~1\McAfee.com\VSO\mcmnhdlr.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-07-10 18:18
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...  

scanning hidden autostart entries ...

scanning hidden files ...  

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(308)
c:\windows\system32\l3codeca.acm
.
Completion time: 2010-07-10  18:21:55
ComboFix-quarantined-files.txt  2010-07-11 01:21

Pre-Run: 1,616,977,920 bytes free
Post-Run: 2,028,568,576 bytes free

- - End Of File - - 6131E1EFDDF957BE6C2D526AE1072538
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Offline guestolo

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IE and Mozilla problem
« Reply #9 on: July 11, 2010, 12:35:54 AM »
Can you do the following
open Malwarebytes antimalware please
  • Under the UPDATE tab, check for updates
  • If an update is found, it will download and install the latest version.    
  • Click the SCANNER tab select "Perform Quick Scan", then click Scan.  
     
  • When the scan is complete, click OK, then Show Results to view the results.    
  • Make sure that everything is checked, and click Remove Selected.
        * When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)    
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.    
  • Copy&Paste the entire report in your next reply
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.

With that log, also do the following
Run DDS again, post just the contents of DDS.txt that opens when done
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Offline TSD151

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IE and Mozilla problem
« Reply #10 on: July 11, 2010, 01:16:04 PM »
Malwarebytes log is below, I'll post the DDS log in a separate post.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4052

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

7/11/2010 11:14:33 AM
mbam-log-2010-07-11 (11-14-33).txt

Scan type: Quick scan
Objects scanned: 144414
Time elapsed: 9 minute(s), 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\jhfv.qvo (Backdoor.Bot) -> Quarantined and deleted successfully.
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IE and Mozilla problem
« Reply #11 on: July 11, 2010, 01:48:36 PM »
Still waiting on the log from DDS
Are you still having problems connecting to the Internet?
Your log from Malwarebytes Antimalware indicates you didn't update before running the scan?

I asked that you update before the scan, it's important you let me know of any problems your still experiencing
« Last Edit: July 11, 2010, 01:49:28 PM by guestolo »
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Offline TSD151

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IE and Mozilla problem
« Reply #12 on: July 11, 2010, 09:13:44 PM »
I was unable to install the recovery console so I followed these instructions:
NOTE: In your case, if you do not have internet connection, and you can't install Recovery console
Click on Yes, to continue scanning for malware.


Both logs from DDS:

DDS (Ver_10-03-17.01) - NTFSx86  
Run by Travis at 19:07:13.09 on Sun 07/11/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_10
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.1022.404 [GMT -7:00]

AV: AVG Internet Security *On-access scanning enabled* (Updated)   {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: AVG Firewall *disabled*   {8decf618-9569-4340-b34a-d78d28969b66}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
svchost.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgfws9.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\java.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\CameraAssistant.exe
C:\WINDOWS\system32\ElkCtrl.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\WINDOWS\system32\java.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Documents and Settings\Travis\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
mURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Verizon Broadband Toolbar: {4e7bd74f-2b8d-469e-8cb0-ab60bb9aae22} - c:\progra~1\vol_to~1\VOL_TO~1.DLL
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.5126.1836\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: Verizon Broadband Toolbar: {4e7bd74f-2b8d-469e-8cb0-ab60bb9aae22} - c:\progra~1\vol_to~1\VOL_TO~1.DLL
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [Yahoo! Pager] "c:\progra~1\yahoo!\messen~1\YAHOOM~1.EXE" -quiet
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\wcescomm.exe"
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [AdaptecDirectCD] "c:\program files\roxio\easy cd creator 5\directcd\DirectCD.exe"
mRun: [MMTray] "c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe"
mRun: [MSKDetectorExe] c:\program files\mcafee\spamkiller\MSKDetct.exe /uninstall
mRun: [LVCOMSX] c:\windows\system32\LVCOMSX.EXE
mRun: [LogitechCameraAssistant] c:\program files\logitech\video\CameraAssistant.exe
mRun: [LogitechVideo[inspector]] c:\program files\logitech\video\InstallHelper.exe /inspect
mRun: [LogitechCameraService(E)] c:\windows\system32\ElkCtrl.exe /automation
mRun: [Verizon_McciTrayApp] "c:\program files\verizon\McciTrayApp.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
StartupFolder: c:\docume~1\travis\startm~1\programs\startup\360sha~1.lnk - c:\program files\360share pro\gui\360Share Pro.exe
StartupFolder: c:\docume~1\travis\startm~1\programs\startup\limewi~1.lnk - c:\program files\limewire2\LimeWire.exe
StartupFolder: c:\docume~1\travis\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
IE: &Yahoo! Search - file:///c:\program files\yahoo!\Common/ycsrch.htm
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: Yahoo! &Dictionary - file:///c:\program files\yahoo!\Common/ycdict.htm
IE: Yahoo! &Maps - file:///c:\program files\yahoo!\Common/ycmap.htm
IE: Yahoo! &SMS - file:///c:\program files\yahoo!\Common/ycsms.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\mi1933~1\office12\ONBttnIE.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: turbotax.com
Trusted Zone: musicmatch.com\online
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxps://activatemydsl.verizon.net/sdcCommon/download/DSL/tgctlcm.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\yinsthelper.dll
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.Email Removed.com/mail/w3/pr01/resources/MSNPUpld.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\travis\applic~1\mozilla\firefox\profiles\voaxcn3e.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/?fr=fptb-yff3|http://www.google.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - component: c:\documents and settings\travis\application data\mozilla\firefox\profiles\voaxcn3e.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation",  false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");

============= SERVICES / DRIVERS ===============

R0 AVGIDSErHrxpx;AVG9IDSErHr;c:\windows\system32\drivers\AVGIDSxx.sys [2010-4-1 25168]
R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2009-3-31 52872]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-3-31 216400]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2007-3-16 29584]
R1 AvgTdiX;AVG Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-3-31 243024]
R2 avgfws9;AVG Firewall;c:\program files\avg\avg9\avgfws9.exe [2010-4-1 2331032]
R2 AVGIDSAgent;AVG9IDSAgent;c:\program files\avg\avg9\identity protection\agent\bin\AVGIDSAgent.exe [2010-6-22 5897808]
R2 LinksysUpdater;Linksys Updater;c:\program files\linksys\linksys updater\bin\LinksysUpdater.exe [2008-1-15 204800]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R3 Avgfwdx;Avgfwdx;c:\windows\system32\drivers\avgfwdx.sys [2009-3-31 30104]
R3 AVGIDSDriverxpx;AVG9IDSDriver;c:\program files\avg\avg9\identity protection\agent\driver\platform_xp\AVGIDSDriver.sys [2010-4-1 122448]
R3 AVGIDSFilterxpx;AVG9IDSFilter;c:\program files\avg\avg9\identity protection\agent\driver\platform_xp\AVGIDSFilter.sys [2010-4-1 30288]
R3 AVGIDSShimxpx;AVG9IDSShim;c:\program files\avg\avg9\identity protection\agent\driver\platform_xp\AVGIDSShim.sys [2010-4-1 26192]
S1 456RCMP;456RCMP;c:\windows\system32\drivers\456RCMP.sys [2005-8-16 295168]
S2 avg9wd;AVG WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-6-22 308136]
S2 gupdate1c9b31af92f76c1;Google Update Service (gupdate1c9b31af92f76c1);c:\program files\google\update\GoogleUpdate.exe [2009-4-1 133104]
S3 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwdx.sys [2009-3-31 30104]

=============== Created Last 30 ================

2010-07-10 20:08:37   98816   ----a-w-   c:\windows\sed.exe
2010-07-10 20:08:37   77312   ----a-w-   c:\windows\MBR.exe
2010-07-10 20:08:37   256512   ----a-w-   c:\windows\PEV.exe
2010-07-10 20:08:37   161792   ----a-w-   c:\windows\SWREG.exe
2010-07-08 01:25:55   0   d-----w-   C:\found.001
2010-07-05 21:58:48   0   d-----w-   C:\found.000
2010-06-22 16:24:07   12536   ----a-w-   c:\windows\system32\avgrsstx.dll

==================== Find3M  ====================

2010-07-07 19:48:26   67460   ---ha-w-   c:\windows\system32\mlfcache.dat
2010-06-22 16:24:19   243024   ----a-w-   c:\windows\system32\drivers\avgtdix.sys
2010-06-22 16:23:47   25168   ----a-w-   c:\windows\system32\drivers\AVGIDSxx.sys
2010-06-22 16:23:32   216400   ----a-w-   c:\windows\system32\drivers\avgldx86.sys
2010-05-04 12:39:27   70656   ------w-   c:\windows\system32\dllcache\ie4uinit.exe
2010-05-04 12:39:27   13824   ------w-   c:\windows\system32\dllcache\ieudinit.exe
2010-05-02 05:22:50   1851264   ----a-w-   c:\windows\system32\win32k.sys
2010-05-02 05:22:50   1851264   ------w-   c:\windows\system32\dllcache\win32k.sys
2010-04-20 05:30:08   285696   ----a-w-   c:\windows\system32\atmfd.dll
2010-04-20 05:30:08   285696   ------w-   c:\windows\system32\dllcache\atmfd.dll
2010-04-16 11:43:25   634656   ------w-   c:\windows\system32\dllcache\iexplore.exe
2010-04-16 11:43:23   161792   ------w-   c:\windows\system32\dllcache\ieakui.dll
2009-08-12 18:40:37   1682   --sha-w-   c:\windows\system32\KGyGaAvL.sys
2008-09-09 07:07:39   32768   --sha-w-   c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090920080910\index.dat

============= FINISH: 19:08:15.73 ===============



UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 10/4/2006 8:33:31 PM
System Uptime: 7/11/2010 11:16:54 AM (8 hours ago)

Motherboard: Dell Inc.           |  | 0HJ054
Processor:              Intel(R) Pentium(R) D  CPU 2.66GHz | Microprocessor | 2660/533mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 70 GiB total, 0.877 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is Removable
H: is Removable

==== Disabled Device Manager Items =============

Class GUID:
Description: Multimedia Controller
Device ID: PCI\VEN_11BD&DEV_BEDE&SUBSYS_002211BD&REV_00\4&5855BE9&0&10F0
Manufacturer:
Name: Multimedia Controller
PNP Device ID: PCI\VEN_11BD&DEV_BEDE&SUBSYS_002211BD&REV_00\4&5855BE9&0&10F0
Service:

==== System Restore Points ===================

RP1: 7/4/2010 7:29:04 PM - System Checkpoint
RP2: 7/5/2010 8:05:12 PM - System Checkpoint
RP3: 7/6/2010 8:58:56 PM - System Checkpoint
RP4: 7/7/2010 9:31:48 PM - System Checkpoint
RP5: 7/8/2010 10:31:48 PM - System Checkpoint
RP6: 7/9/2010 11:29:32 PM - System Checkpoint
RP7: 7/11/2010 2:08:35 AM - System Checkpoint

==== Installed Programs ======================

5600
5600_Help
5600Trb
Acrobat.com
Adobe AIR
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Reader 7.1.0
AiO_Scan
AiOSoftware
America Online (Choose which version to remove)
AnswerWorks 4.0 Runtime - English
AOL Coach Version 1.0(Build:20040229.1 en)
AOL Connectivity Services
AOLIcon
Apple Mobile Device Support
Apple Software Update
ATI Control Panel
ATI Display Driver
AutoUpdate
AVG 9.0
Azureus
Bonjour
BufferChm
CleanUp!
Command & Conquer Generals
Command and ConquerTM Generals Zero Hour
Conexant D850 56K V.9x DFVc Modem
Corel Paint Shop Pro X
Corel Photo Album 6
CP_Package_Variety1
CP_Package_Variety2
CP_Package_Variety3
Critical Update for Windows Media Player 11 (KB959772)
CustomerResearchQFolder
Dell CinePlayer
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Game Console
Dell Support 3.2
Dell System Restore
Destinations
DeviceManagementQFolder
Digital Content Portal
Digital Line Detect
DivX Codec
DivX Content Uploader
DivX Converter
DivX Player
DivX Web Player
DocProc
Documentation & Support Launcher
EarthLink setup files
Easy CD Creator 5 Basic
EducateU
ELIcon
eSupportQFolder
Facebook Plug-In
Fax
Games, Music, & Photos Launcher
Get High Speed Internet!
Google Desktop
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
Google Updater
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Extended Capabilities 5.3
HP Image Zone Express
HP Imaging Device Functions 5.3
HP PSC & OfficeJet 5.3.B
HP Software Update
HP Solution Center & Imaging Support Tools 5.3
HPProductAssistant
Intel(R) PRO Network Connections Drivers
Intel(R) PROSet for Wired Connections
iPod for Windows 2006-03-23
iTunes
Java(TM) 6 Update 10
LimeWire 5.5.10
Linksys Updater
Logitech QuickCam Software
Logitech® Camera Driver
Malwarebytes' Anti-Malware
MarketResearch
MCU
Microsoft .NET Framework 1.0 Hotfix (KB953295)
Microsoft .NET Framework 1.0 Hotfix (KB979904)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft ActiveSync 4.0
Microsoft Age of Empires II
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Small Business Edition 2003
Microsoft Office Word MUI (English) 2007
Microsoft Office Word Viewer 2003
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Rise Of Nations
Microsoft Silverlight
Microsoft Software Update for Web Folders  (English) 12
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Modem Helper
Mozilla Firefox (3.5.10)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML4 Parser
Musicmatch® Jukebox
NewCopy
ProductContext
QuickTime
Readme
RealPlayer Basic
Rise of Nations Thrones and Patriots
Risk®
Roxio DLA
Roxio MyDVD LE
Roxio RecordNow Audio
Roxio RecordNow Copy
Roxio RecordNow Data
Safari
Scan
ScannerCopy
Scientific-Atlanta WebSTAR 2000 series Cable Modem
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for 2007 Microsoft Office System (KB982312)
Security Update for 2007 Microsoft Office System (KB982331)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office Excel 2007 (KB982308)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB982135)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB981349)
SolutionCenter
Sonic Activation Module
Sonic Encoders
Sonic Update Manager
SpywareBlaster v3.5.1
Status
Studio 9
Studio 9 Content CD/DVD
TrayApp
Unload
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows Media Player 10 (KB910393)
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update Rollup 2 for Windows XP Media Center Edition 2005
Verizon Broadband Toolbar
Verizon Help and Support Tool
Verizon Online DSL
Vz In Home Agent
WebFldrs XP
WebReg
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]
Windows Media Player 11
Windows XP Media Center Edition 2005 KB908246
Windows XP Media Center Edition 2005 KB925766
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3
Yahoo! Browser Services
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Messenger
Yahoo! Toolbar

==== Event Viewer Messages From Past Week ========

7/7/2010 3:20:52 PM, error: Service Control Manager [7034]  - The Linksys Updater service terminated unexpectedly.  It has done this 1 time(s).
7/7/2010 12:55:44 PM, error: MRxSmb [8003]  - The master browser has received a server announcement from the computer MAC001FF3D30C4C that believes that it is the master browser for the domain on transport NetBT_Tcpip_{1829066A-2E6. The master browser is stopping or an election is being forced.
7/6/2010 3:56:34 PM, error: Service Control Manager [7000]  - The Application Layer Gateway Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
7/6/2010 3:56:24 PM, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect.
7/6/2010 3:55:28 PM, error: Service Control Manager [7024]  - The AVG WatchDog service terminated with service-specific error 3758161981 (0xE001003D).
7/6/2010 3:55:09 PM, error: Ftdisk [49]  - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
7/6/2010 3:55:09 PM, error: Ftdisk [45]  - The system could not sucessfully load the crash dump driver.
7/5/2010 10:53:12 AM, error: System Error [1003]  - Error code 0000004d, parameter1 0002d761, parameter2 0002d6ac, parameter3 00000002, parameter4 00000000.
7/4/2010 9:32:03 PM, error: Ntfs [55]  - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume C:.
7/10/2010 10:14:14 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
7/10/2010 1:15:21 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service MDM with arguments "" in order to run the server: {0C0A3666-30C9-11D0-8F20-00805F2CD064}
7/10/2010 1:06:16 PM, error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD AvgLdx86 AvgMfx86 AvgTdiX cdudf_xp Fips intelppm IPSec MRxSmb NetBIOS NetBT PCLEPCI RasAcd Rdbss Tcpip
7/10/2010 1:06:16 PM, error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error:  A device attached to the system is not functioning.
7/10/2010 1:06:16 PM, error: Service Control Manager [7001]  - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error:  A device attached to the system is not functioning.
7/10/2010 1:06:16 PM, error: Service Control Manager [7001]  - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
7/10/2010 1:06:16 PM, error: Service Control Manager [7001]  - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error:  A device attached to the system is not functioning.
7/10/2010 1:06:16 PM, error: Service Control Manager [7001]  - The Bonjour Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
7/10/2010 1:06:16 PM, error: Service Control Manager [7001]  - The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
7/10/2010 1:05:57 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
7/10/2010 1:05:45 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

==== End Of File ===========================
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Offline TSD151

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IE and Mozilla problem
« Reply #13 on: July 11, 2010, 09:17:02 PM »
Yes, still having problems connecting via IE and Mozilla. When I double click on either Icon, i get an hourglass for a second then nothing happens.
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« Reply #14 on: July 11, 2010, 09:26:15 PM »
Can you let me know the following
If you reboot the computer into "SAFE MODE WITH NETWORKING"
do you have any problems connecting with IE or Firefox?

Are you able to connect with Safari in normal windows?
« Last Edit: July 11, 2010, 09:29:03 PM by guestolo »
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Offline TSD151

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« Reply #15 on: July 11, 2010, 11:25:56 PM »
Safari works in normal windows. I will try safe mode with networking now.
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« Reply #16 on: July 11, 2010, 11:33:27 PM »
Neither mozilla or IE work in safe mode.
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« Reply #17 on: July 11, 2010, 11:40:54 PM »
1. Download tdsskiller.exe and save it directly to your Desktop <<-- very important!
   
   2. Go to START>>RUN Copy/paste the following bolded command and hit Enter.
Ensure you include the quotation mark

      "%userprofile%\Desktop\TDSSKiller.exe" -l C:\TDSSKiller.txt -v

   3. If TDSSKiller alerts you that the system needs to reboot, please consent.
   4. When done, a log file should be created on your C: drive named "TDSSKiller.txt" please copy and paste the contents in your next reply.
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Offline TSD151

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« Reply #18 on: July 12, 2010, 07:39:42 AM »
I ran TDSSkiller, it did not find anything and did not produce a report/log.
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« Reply #19 on: July 12, 2010, 08:47:40 AM »
tdskiller should of definitely created a log
Go to START>>MyComputer
Open Local Disk C:

Look for a notepad file with the name similiar to TDSSKiller.txt
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