Which sound drivers did you install?
or try to reinstall I should say
Can you do the following
Go to START>>RUN>>Type in
dxdiagHit OK
Let this totally load, you will see a green progress bar, when finished, click the "Save all information" button
Save this to your desktop, then copy/paste back here the contents please
not sure if I picked the correct thing to install just followed instructions on a forum where someone had the same problem and was able to fix it this way
What did you try already?
Do you have a link to the thread of that forum?