Author Topic: I'm back  (Read 3056 times)

Offline guestolo

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« Reply #20 on: October 05, 2010, 09:12:15 PM »
Please download TFC by Old Timer and save it to your desktop.
http://oldtimer.geekstogo.com/TFC.exe
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately.

Ensure to boot into Normal windows
Then
Open Malwarebytes' Anti-Malware
  • Open the UPDATE tab and "Check for Updates"
  • If an update is found, it will download and install the latest version.    
  • After updating, open the SCAN tab and select "Perform Quick Scan", then click Scan.    
     
  • When the scan is complete, click OK, then Show Results to view the results.    
  • Make sure that everything is checked, and click Remove Selected.
        * When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)    
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.    
  • Copy&Paste the entire report in your next reply
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline jjccp

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« Reply #21 on: October 05, 2010, 09:44:09 PM »
[quote name='guestolo' date='05 October 2010 - 10:12 PM' timestamp='1286331135' post='472151']
Please download TFC by Old Timer and save it to your desktop.
http://oldtimer.geekstogo.com/TFC.exe
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately.

Ensure to boot into Normal windows
Then
Open Malwarebytes' Anti-Malware
  • Open the UPDATE tab and "Check for Updates"
  • If an update is found, it will download and install the latest version.    
  • After updating, open the SCAN tab and select "Perform Quick Scan", then click Scan.    
     
  • When the scan is complete, click OK, then Show Results to view the results.    
  • Make sure that everything is checked, and click Remove Selected.
        * When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)    
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.    
  • Copy&Paste the entire report in your next reply
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.
[/quote]


Ran TFC and it removed 64 mb

Malwarebytes give error when I click on "Check for Updates" Error 732 contact support team.

Offline guestolo

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« Reply #22 on: October 05, 2010, 10:30:40 PM »
Here's a suggestion when receiving that error from MBAM

1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
2. Restart your computer (very important).
3. Download and run this utility. http://www.malwarebytes.org/mbam-clean.exe
4. It will ask to restart your computer (please allow it to).
5. After the computer restarts, install the latest version from here. http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button
« Last Edit: October 05, 2010, 10:35:25 PM by guestolo »

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline jjccp

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« Reply #23 on: October 06, 2010, 08:53:25 AM »
[quote name='guestolo' date='05 October 2010 - 10:12 PM' timestamp='1286331135' post='472151']
Please download TFC by Old Timer and save it to your desktop.
http://oldtimer.geekstogo.com/TFC.exe
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately.

Ensure to boot into Normal windows
Then
Open Malwarebytes' Anti-Malware
  • Open the UPDATE tab and "Check for Updates"
  • If an update is found, it will download and install the latest version.    
  • After updating, open the SCAN tab and select "Perform Quick Scan", then click Scan.    
     
  • When the scan is complete, click OK, then Show Results to view the results.    
  • Make sure that everything is checked, and click Remove Selected.
        * When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)    
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.    
  • Copy&Paste the entire report in your next reply
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.
[/quote]

I didn't get the "Remove Selected" message. Here's the log:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4754

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

10/6/2010 9:49:06 AM
mbam-log-2010-10-06 (09-49-06).txt

Scan type: Quick scan
Objects scanned: 162497
Time elapsed: 9 minute(s), 45 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Offline guestolo

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« Reply #24 on: October 10, 2010, 10:24:57 AM »
How is everything running?

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline jjccp

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« Reply #25 on: October 11, 2010, 07:48:27 AM »
[quote name='guestolo' date='10 October 2010 - 11:24 AM' timestamp='1286724297' post='472217']
How is everything running?
[/quote]

After running Combo Fix, everything seems to be running faster. I haven't seen the 'background' program running, but I haven't used this computer very much yet. I noticed that g2mdlhlpx.exe was removed, maybe that was it.

It looks like you did a great job as usual. Thank you.

Offline guestolo

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« Reply #26 on: October 11, 2010, 10:58:35 AM »
Ensure you still have a copy of ComboFix on your desktop
Then do the following:
Go to START>>RUN>>Copy and paste the next command then hit OK

[color="#FF0000"]ComboFix /uninstall[/color]

This will uninstall ComboFix and it's components

In addition: I want to check on some of your software, ensuring it's updated to help plug security holes

Can you do the following please:
Download and unzip to your desktop InstalledPrograms.zip
Double click on InstalledPrograms.vbs

Click OK at the IP prompt and click YES to view the results now
A text file will open, can you copy and paste back here the whole contents

In addition:
Download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline jjccp

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« Reply #27 on: October 11, 2010, 02:26:10 PM »
[quote name='guestolo' date='11 October 2010 - 11:58 AM' timestamp='1286812715' post='472239']
Ensure you still have a copy of ComboFix on your desktop
Then do the following:
Go to START>>RUN>>Copy and paste the next command then hit OK

[color="#FF0000"]ComboFix /uninstall[/color]

This will uninstall ComboFix and it's components

In addition: I want to check on some of your software, ensuring it's updated to help plug security holes

Can you do the following please:
Download and unzip to your desktop InstalledPrograms.zip
Double click on InstalledPrograms.vbs

Click OK at the IP prompt and click YES to view the results now
A text file will open, can you copy and paste back here the whole contents

In addition:
Download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
[/quote]

I currently have Adobe and Windows pending reminders for updates. Should I run them?

Here are the logs:

INSTALLED SOFTWARE (340) - JIMDALESSANDRO - 10/11/2010 3:17:41 PM

Access Help   Ver: 1.00
Acrobat.com   Ver: 1.6.65   Installed: 4/5/2009
Adobe AIR   Ver: 1.5.0.7220
Adobe AIR   Ver: 1.5.0.7220   Installed: 4/5/2009
Adobe Flash Player 10 ActiveX   Ver: 10.1.82.76
Adobe Reader 9.3.3   Ver: 9.3.3   Installed: 7/3/2010
Apple Software Update   Ver: 2.0.2.92   Installed: 1/27/2008
AudibleManager   Ver: 2147328000.2147348480.1343944.1244472
Avira AntiVir Personal - Free Antivirus   
Client Security Solution   Ver: 7.00.0022.00   Installed: 5/11/2007
Compatibility Pack for the 2007 Office system   Ver: 12.0.6425.1000   Installed: 8/18/2010
COWON iAUDIO 7 User's Guide   Ver: 1.30.000
COWON Media Center - jetAudio Basic VX   Ver: 7.0.0   Installed: 10/25/2008
Critical Update for Windows Media Player 11 (KB959772)      Installed: 3/11/2009
DeLorme Phone Data 2008   Ver: 6.00.2008   Installed: 6/18/2007
DeLorme Street Atlas USA 2008   Ver: 1.00.2008   Installed: 6/13/2007
DeLorme Street Atlas USA 2008 Plus   Ver: 1.0.2008   Installed: 6/18/2007
getPlus(R) for Adobe   Ver: 1.5.2.35
Google Earth   Ver: 5.2.1.1588   Installed: 9/27/2010
Google Update Helper   Ver: 1.2.183.29   Installed: 6/14/2010
Help Center   Ver: 1.04b
High Definition Audio Driver Package - KB888111   Ver: 20040219.000000
HijackThis 2.0.2   Ver: 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)   Ver: 1
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)   Ver: 1
Hotfix for Windows Internet Explorer 7 (KB947864)   Ver: 1   Installed: 4/10/2008
Hotfix for Windows Media Format 11 SDK (KB929399)      Installed: 6/7/2007
Hotfix for Windows Media Format SDK (KB902344)   
Hotfix for Windows Media Player 11 (KB939683)      Installed: 9/5/2007
Hotfix for Windows XP (KB915800-v4)   Ver: 4   Installed: 4/14/2009
Hotfix for Windows XP (KB952287)   Ver: 1   Installed: 9/9/2008
Hotfix for Windows XP (KB954550-v5)   Ver: 5   Installed: 8/15/2009
Hotfix for Windows XP (KB961118)   Ver: 1   Installed: 8/16/2009
Hotfix for Windows XP (KB970653-v3)   Ver: 3   Installed: 8/26/2009
Hotfix for Windows XP (KB976098-v2)   Ver: 2   Installed: 11/26/2009
Hotfix for Windows XP (KB979306)   Ver: 1   Installed: 2/24/2010
Hotfix for Windows XP (KB981793)   Ver: 1   Installed: 5/26/2010
hp deskjet 3600   Ver: 1.03.0000   Installed: 6/10/2007
HP Driver Diagnostics   Ver: 1.03.0009   Installed: 12/2/2009
HP Product Detection   Ver: 9.7.2   Installed: 12/2/2009
Intel(R) Graphics Media Accelerator Driver   Ver: 6.14.10.4648
Intel(R) PRO Network Connections Drivers   
Intel(R) PROSet/Wireless Software   Ver: 10.5.0.0 API
InterVideo WinDVD   Ver: 5.0-B11.311
Java Auto Updater   Ver: 2.0.2.4   Installed: 9/4/2010
Java(TM) 6 Update 21   Ver: 6.0.210   Installed: 4/1/2009
Malwarebytes' Anti-Malware      Installed: 10/6/2010
mCore   Ver: 7.10.0000   Installed: 5/11/2007
mDriver   Ver: 7.10.0000   Installed: 5/11/2007
Message Center Plus   Ver: 2.0.0012.00   Installed: 12/2/2009
Microsoft .NET Framework 1.1   
Microsoft .NET Framework 1.1   Ver: 1.1.4322   Installed: 6/10/2010
Microsoft .NET Framework 1.1 Security Update (KB979906)   
Microsoft .NET Framework 2.0 Service Pack 2   Ver: 2.2.30729   Installed: 8/18/2010
Microsoft .NET Framework 3.0 Service Pack 2   Ver: 3.2.30729   Installed: 6/24/2010
Microsoft .NET Framework 3.5 SP1   
Microsoft .NET Framework 3.5 SP1   Ver: 3.5.30729   Installed: 9/3/2009
Microsoft Compression Client Pack 1.0 for Windows XP   Ver: 1   Installed: 6/6/2007
Microsoft Internationalized Domain Names Mitigation APIs      Installed: 5/12/2007
Microsoft National Language Support Downlevel APIs      Installed: 5/12/2007
Microsoft Office 2007 Service Pack 2 (SP2)   
Microsoft Office 2007 Service Pack 2 (SP2)   
Microsoft Office 2007 Service Pack 2 (SP2)   
Microsoft Office 2007 Service Pack 2 (SP2)   
Microsoft Office 2007 Service Pack 2 (SP2)   
Microsoft Office 2007 Service Pack 2 (SP2)   
Microsoft Office 2007 Service Pack 2 (SP2)   
Microsoft Office 2007 Service Pack 2 (SP2)   
Microsoft Office 2007 Service Pack 2 (SP2)   
Microsoft Office 2007 Service Pack 2 (SP2)   
Microsoft Office 2007 Service Pack 2 (SP2)   
Microsoft Office Excel MUI (English) 2007   Ver: 12.0.6425.1000   Installed: 10/28/2009
Microsoft Office Home and Student 2007   Ver: 12.0.6425.1000
Microsoft Office Home and Student 2007   Ver: 12.0.6425.1000   Installed: 8/18/2010
Microsoft Office OneNote MUI (English) 2007   Ver: 12.0.6425.1000   Installed: 10/28/2009
Microsoft Office Outlook 2007   Ver: 12.0.6425.1000
Microsoft Office Outlook 2007   Ver: 12.0.6425.1000   Installed: 8/18/2010
Microsoft Office Outlook MUI (English) 2007   Ver: 12.0.6425.1000   Installed: 10/28/2009
Microsoft Office PowerPoint MUI (English) 2007   Ver: 12.0.6425.1000   Installed: 10/28/2009
Microsoft Office Professional Edition 2003   Ver: 11.0.8173.0   Installed: 8/18/2010
Microsoft Office Proof (English) 2007   Ver: 12.0.6425.1000   Installed: 10/28/2009
Microsoft Office Proof (French) 2007   Ver: 12.0.6425.1000   Installed: 10/28/2009
Microsoft Office Proof (Spanish) 2007   Ver: 12.0.6425.1000   Installed: 10/28/2009
Microsoft Office Proofing (English) 2007   Ver: 12.0.4518.1014   Installed: 4/13/2009
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)   
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)   
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)   
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)   
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)   
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)   
Microsoft Office Shared MUI (English) 2007   Ver: 12.0.6425.1000   Installed: 10/28/2009
Microsoft Office Shared Setup Metadata MUI (English) 2007   Ver: 12.0.6425.1000   Installed: 10/28/2009
Microsoft Office Word MUI (English) 2007   Ver: 12.0.6425.1000   Installed: 10/28/2009
Microsoft Software Update for Web Folders  (English) 12   Ver: 12.0.6425.1000   Installed: 10/28/2009
Microsoft User-Mode Driver Framework Feature Pack 1.0      Installed: 6/6/2007
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053   Ver: 8.0.50727.4053   Installed: 7/30/2009
Microsoft Visual C++ 2005 Redistributable   Ver: 8.0.56336   Installed: 5/27/2008
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148   Ver: 9.0.30729.4148   Installed: 7/30/2009
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17   Ver: 9.0.30729   Installed: 4/2/2009
mMHouse   Ver: 7.10.0000   Installed: 5/11/2007
mPfMgr   Ver: 7.10.0000   Installed: 5/11/2007
mProSafe   Ver: 9.00.0000   Installed: 5/11/2007
MSXML 4.0 SP2 (KB927978)   Ver: 4.20.9841.0   Installed: 5/11/2007
MSXML 4.0 SP2 (KB936181)   Ver: 4.20.9848.0   Installed: 8/15/2007
MSXML 4.0 SP2 (KB954430)   Ver: 4.20.9870.0   Installed: 11/13/2008
MSXML 4.0 SP2 (KB973688)   Ver: 4.20.9876.0   Installed: 11/26/2009
mWlsSafe   Ver: 7.10.0000   Installed: 5/11/2007
mXML   Ver: 7.10.0000   Installed: 5/11/2007
OGA Notifier 2.0.0048.0   Ver: 2.0.0048.0   Installed: 10/9/2009
Palm Desktop by ACCESS   Ver: 6.4.0.0   Installed: 4/14/2009
Palm Outlook Conduits Updater   Ver: 1.00.0000   Installed: 4/14/2009
PANTECH PC Card Software   Ver: 2.2.3738.1006
PC5750 Firmware Updates   Ver: 1.0.0   Installed: 2/3/2010
PhotoRecord   
Picasa 2   Ver: 2.0
Productivity Center Supplement for ThinkPad   Ver: 1.02b
RecordNow Audio   Ver: 2.0.4   Installed: 5/11/2007
RecordNow Copy   Ver: 2.0.4   Installed: 5/11/2007
RecordNow Data   Ver: 2.0.4   Installed: 5/11/2007
Remove Multimedia Center   
Rescue and Recovery   Ver: 3.10.0022.00   Installed: 5/11/2007
Rescue and Recovery Critical Patch for Windows Update (KB917422)   Ver: 1.00.0004   Installed: 6/6/2007
Security Update for 2007 Microsoft Office System (KB2277947)   
Security Update for 2007 Microsoft Office System (KB969559)   
Security Update for 2007 Microsoft Office System (KB969559)   
Security Update for 2007 Microsoft Office System (KB976321)   
Security Update for 2007 Microsoft Office System (KB976321)   
Security Update for 2007 Microsoft Office System (KB982312)   
Security Update for 2007 Microsoft Office System (KB982312)   
Security Update for 2007 Microsoft Office System (KB982331)   
Security Update for CAPICOM (KB931906)   Ver: 2.1.0.2
Security Update for CAPICOM (KB931906)   Ver: 2.1.0.2   Installed: 4/22/2009
Security Update for Microsoft Office Excel 2007 (KB982308)   
Security Update for Microsoft Office InfoPath 2007 (KB979441)   
Security Update for Microsoft Office Outlook 2007 (KB980376)   
Security Update for Microsoft Office PowerPoint 2007 (KB982158)   
Security Update for Microsoft Office system 2007 (972581)   
Security Update for Microsoft Office system 2007 (972581)   
Security Update for Microsoft Office system 2007 (KB974234)   
Security Update for Microsoft Office system 2007 (KB974234)   
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)   
Security Update for Microsoft Office Word 2007 (KB2251419)   
Security Update for Microsoft Office Word 2007 (KB2251419)   
Security Update for Step By Step Interactive Training (KB898458)   Ver: 20050502.101010
Security Update for Step By Step Interactive Training (KB923723)   Ver: 20050502.101010   Installed: 6/6/2007
Security Update for Windows Internet Explorer 7 (KB929969)   Ver: 20061222.120000   Installed: 5/12/2007
Security Update for Windows Internet Explorer 7 (KB931768)   Ver: 1   Installed: 6/6/2007
Security Update for Windows Internet Explorer 7 (KB933566)   Ver: 1   Installed: 6/14/2007
Security Update for Windows Internet Explorer 7 (KB937143)   Ver: 1   Installed: 8/15/2007
Security Update for Windows Internet Explorer 7 (KB938127)   Ver: 1   Installed: 8/15/2007
Security Update for Windows Internet Explorer 7 (KB939653)   Ver: 1   Installed: 10/11/2007
Security Update for Windows Internet Explorer 7 (KB942615)   Ver: 1   Installed: 12/13/2007
Security Update for Windows Internet Explorer 7 (KB944533)   Ver: 1   Installed: 2/13/2008
Security Update for Windows Internet Explorer 7 (KB950759)   Ver: 1   Installed: 6/11/2008
Security Update for Windows Internet Explorer 7 (KB953838)   Ver: 1   Installed: 8/13/2008
Security Update for Windows Internet Explorer 7 (KB956390)   Ver: 1   Installed: 10/18/2008
Security Update for Windows Internet Explorer 7 (KB958215)   Ver: 1   Installed: 12/10/2008
Security Update for Windows Internet Explorer 7 (KB960714)   Ver: 1   Installed: 12/18/2008
Security Update for Windows Internet Explorer 7 (KB961260)   Ver: 1   Installed: 2/12/2009
Security Update for Windows Internet Explorer 7 (KB963027)   Ver: 1   Installed: 4/22/2009
Security Update for Windows Internet Explorer 7 (KB969897)   Ver: 1   Installed: 6/11/2009
Security Update for Windows Internet Explorer 7 (KB972260)   Ver: 1   Installed: 7/30/2009
Security Update for Windows Internet Explorer 8 (KB2183461)   Ver: 1   Installed: 8/18/2010
Security Update for Windows Internet Explorer 8 (KB971961)   Ver: 1   Installed: 10/10/2009
Security Update for Windows Internet Explorer 8 (KB972260)   Ver: 1   Installed: 10/9/2009
Security Update for Windows Internet Explorer 8 (KB974455)   Ver: 1   Installed: 10/15/2009
Security Update for Windows Internet Explorer 8 (KB976325)   Ver: 1   Installed: 12/9/2009
Security Update for Windows Internet Explorer 8 (KB978207)   Ver: 1   Installed: 1/22/2010
Security Update for Windows Internet Explorer 8 (KB981332)   Ver: 1   Installed: 4/14/2010
Security Update for Windows Internet Explorer 8 (KB982381)   Ver: 1   Installed: 6/10/2010
Security Update for Windows Media Player (KB911564)      Installed: 5/12/2007
Security Update for Windows Media Player (KB952069)      Installed: 12/10/2008
Security Update for Windows Media Player (KB954155)      Installed: 10/15/2009
Security Update for Windows Media Player (KB968816)      Installed: 9/10/2009
Security Update for Windows Media Player (KB973540)      Installed: 8/13/2009
Security Update for Windows Media Player (KB978695)      Installed: 6/10/2010
Security Update for Windows Media Player 10 (KB917734)      Installed: 5/12/2007
Security Update for Windows Media Player 11 (KB936782)      Installed: 8/15/2007
Security Update for Windows Media Player 11 (KB954154)      Installed: 9/10/2008
Security Update for Windows Media Player 6.4 (KB925398)      Installed: 6/6/2007
Security Update for Windows Search 4 - KB963093      Installed: 6/11/2009
Security Update for Windows XP (KB2079403)   Ver: 1   Installed: 8/18/2010
Security Update for Windows XP (KB2115168)   Ver: 1   Installed: 8/18/2010
Security Update for Windows XP (KB2160329)   Ver: 1   Installed: 8/18/2010
Security Update for Windows XP (KB2229593)   Ver: 1   Installed: 7/30/2010
Security Update for Windows XP (KB2286198)   Ver: 1   Installed: 8/3/2010
Security Update for Windows XP (KB923561)   Ver: 1   Installed: 4/22/2009
Security Update for Windows XP (KB923689)      Installed: 5/12/2007
Security Update for Windows XP (KB938464)   Ver: 1   Installed: 9/10/2008
Security Update for Windows XP (KB941569)      Installed: 12/13/2007
Security Update for Windows XP (KB946648)   Ver: 1   Installed: 9/9/2008
Security Update for Windows XP (KB950760)   Ver: 1   Installed: 6/11/2008
Security Update for Windows XP (KB950762)   Ver: 1   Installed: 9/9/2008
Security Update for Windows XP (KB950974)   Ver: 1   Installed: 9/9/2008
Security Update for Windows XP (KB951066)   Ver: 1   Installed: 9/9/2008
Security Update for Windows XP (KB951376)   Ver: 1   Installed: 9/9/2008
Security Update for Windows XP (KB951376-v2)   Ver: 2   Installed: 9/9/2008
Security Update for Windows XP (KB951698)   Ver: 1   Installed: 9/9/2008
Security Update for Windows XP (KB951748)   Ver: 1   Installed: 9/9/2008
Security Update for Windows XP (KB952004)   Ver: 1   Installed: 4/22/2009
Security Update for Windows XP (KB952954)   Ver: 1   Installed: 9/9/2008
Security Update for Windows XP (KB953839)   Ver: 1   Installed: 8/13/2008
Security Update for Windows XP (KB954211)   Ver: 1   Installed: 10/18/2008
Security Update for Windows XP (KB954459)   Ver: 1   Installed: 11/14/2008
Security Update for Windows XP (KB954600)   Ver: 1   Installed: 12/10/2008
Security Update for Windows XP (KB955069)   Ver: 1   Installed: 11/14/2008
Security Update for Windows XP (KB956391)   Ver: 1   Installed: 10/18/2008
Security Update for Windows XP (KB956572)   Ver: 1   Installed: 4/22/2009
Security Update for Windows XP (KB956744)   Ver: 1   Installed: 8/13/2009
Security Update for Windows XP (KB956802)   Ver: 1   Installed: 12/10/2008
Security Update for Windows XP (KB956803)   Ver: 1   Installed: 10/18/2008
Security Update for Windows XP (KB956841)   Ver: 1   Installed: 10/18/2008
Security Update for Windows XP (KB956844)   Ver: 1   Installed: 9/10/2009
Security Update for Windows XP (KB957095)   Ver: 1   Installed: 10/18/2008
Security Update for Windows XP (KB957097)   Ver: 1   Installed: 11/14/2008
Security Update for Windows XP (KB958644)   Ver: 1   Installed: 10/24/2008
Security Update for Windows XP (KB958687)   Ver: 1   Installed: 1/14/2009
Security Update for Windows XP (KB958690)   Ver: 1   Installed: 3/11/2009
Security Update for Windows XP (KB958869)   Ver: 1   Installed: 10/15/2009
Security Update for Windows XP (KB959426)   Ver: 1   Installed: 4/22/2009
Security Update for Windows XP (KB960225)   Ver: 1   Installed: 3/11/2009
Security Update for Windows XP (KB960715)   Ver: 1   Installed: 2/12/2009
Security Update for Windows XP (KB960803)   Ver: 1   Installed: 4/22/2009
Security Update for Windows XP (KB960859)   Ver: 1   Installed: 8/13/2009
Security Update for Windows XP (KB961371)   Ver: 1   Installed: 7/15/2009
Security Update for Windows XP (KB961373)   Ver: 1   Installed: 4/22/2009
Security Update for Windows XP (KB961501)   Ver: 1   Installed: 6/11/2009
Security Update for Windows XP (KB968537)   Ver: 1   Installed: 6/11/2009
Security Update for Windows XP (KB969059)   Ver: 1   Installed: 10/15/2009
Security Update for Windows XP (KB969898)   Ver: 1   Installed: 6/11/2009
Security Update for Windows XP (KB969947)   Ver: 1   Installed: 11/11/2009
Security Update for Windows XP (KB970238)   Ver: 1   Installed: 6/11/2009
Security Update for Windows XP (KB970430)   Ver: 1   Installed: 12/9/2009
Security Update for Windows XP (KB971468)   Ver: 1   Installed: 2/11/2010
Security Update for Windows XP (KB971486)   Ver: 1   Installed: 10/15/2009
Security Update for Windows XP (KB971557)   Ver: 1   Installed: 8/13/2009
Security Update for Windows XP (KB971633)   Ver: 1   Installed: 7/15/2009
Security Update for Windows XP (KB971657)   Ver: 1   Installed: 8/13/2009
Security Update for Windows XP (KB971961)   Ver: 1   Installed: 9/10/2009
Security Update for Windows XP (KB972270)   Ver: 1   Installed: 1/14/2010
Security Update for Windows XP (KB973346)   Ver: 1   Installed: 7/15/2009
Security Update for Windows XP (KB973354)   Ver: 1   Installed: 8/13/2009
Security Update for Windows XP (KB973507)   Ver: 1   Installed: 8/13/2009
Security Update for Windows XP (KB973525)   Ver: 1   Installed: 10/15/2009
Security Update for Windows XP (KB973869)   Ver: 1   Installed: 8/13/2009
Security Update for Windows XP (KB973904)   Ver: 1   Installed: 12/9/2009
Security Update for Windows XP (KB974112)   Ver: 1   Installed: 10/15/2009
Security Update for Windows XP (KB974318)   Ver: 1   Installed: 12/9/2009
Security Update for Windows XP (KB974392)   Ver: 1   Installed: 12/9/2009
Security Update for Windows XP (KB974571)   Ver: 1   Installed: 10/15/2009
Security Update for Windows XP (KB975025)   Ver: 1   Installed: 10/15/2009
Security Update for Windows XP (KB975467)   Ver: 1   Installed: 10/15/2009
Security Update for Windows XP (KB975560)   Ver: 1   Installed: 2/11/2010
Security Update for Windows XP (KB975561)   Ver: 1   Installed: 3/11/2010
Security Update for Windows XP (KB975562)   Ver: 1   Installed: 6/10/2010
Security Update for Windows XP (KB975713)   Ver: 1   Installed: 2/11/2010
Security Update for Windows XP (KB977165)   Ver: 1   Installed: 2/11/2010
Security Update for Windows XP (KB977816)   Ver: 1   Installed: 4/14/2010
Security Update for Windows XP (KB977914)   Ver: 1   Installed: 2/11/2010
Security Update for Windows XP (KB978037)   Ver: 1   Installed: 2/11/2010
Security Update for Windows XP (KB978251)   Ver: 1   Installed: 2/11/2010
Security Update for Windows XP (KB978262)   Ver: 1   Installed: 2/11/2010
Security Update for Windows XP (KB978338)   Ver: 1   Installed: 4/14/2010
Security Update for Windows XP (KB978542)   Ver: 1   Installed: 5/12/2010
Security Update for Windows XP (KB978601)   Ver: 1   Installed: 4/14/2010
Security Update for Windows XP (KB978706)   Ver: 1   Installed: 2/11/2010
Security Update for Windows XP (KB979309)   Ver: 1   Installed: 4/14/2010
Security Update for Windows XP (KB979482)   Ver: 1   Installed: 6/10/2010
Security Update for Windows XP (KB979559)   Ver: 1   Installed: 6/10/2010
Security Update for Windows XP (KB979683)   Ver: 1   Installed: 4/14/2010
Security Update for Windows XP (KB980195)   Ver: 1   Installed: 6/10/2010
Security Update for Windows XP (KB980218)   Ver: 1   Installed: 6/10/2010
Security Update for Windows XP (KB980232)   Ver: 1   Installed: 4/14/2010
Security Update for Windows XP (KB980436)   Ver: 1   Installed: 8/18/2010
Security Update for Windows XP (KB981852)   Ver: 1   Installed: 8/18/2010
Security Update for Windows XP (KB981997)   Ver: 1   Installed: 8/18/2010
Security Update for Windows XP (KB982214)   Ver: 1   Installed: 8/18/2010
Security Update for Windows XP (KB982665)   Ver: 1   Installed: 8/18/2010
Software Installer   Ver: 4.01.0615
Sonic DLA   Ver: 5.2.0   Installed: 5/11/2007
Sonic Express Labeler   Ver: 2.1.0   Installed: 5/11/2007
Sonic Icons for Lenovo   Ver: 1.0.2   Installed: 5/11/2007
SoundMAX   Ver: 5.10.01.4310   Installed: 5/11/2007
Spelling Dictionaries Support For Adobe Reader 9   Ver: 9.0.0   Installed: 4/8/2009
SpywareBlaster 4.2   Ver: 4.2.0   Installed: 4/22/2009
System Migration Assistant   Ver: 5.10.0043   Installed: 5/11/2007
System Update   Ver: 3.14.0024   Installed: 12/2/2009
ThinkPad Configuration   Ver: 1.54
ThinkPad EasyEject Utility    Ver: 2.22a
ThinkPad FullScreen Magnifier   Ver: 1.17
ThinkPad Keyboard Customizer Utility   Ver: 1.3.42.0
ThinkPad Modem   Ver: 7.39.00.50
ThinkPad PC Card Power Policy   Ver: 1.02
ThinkPad Power Management Driver   Ver: 1.42
ThinkPad Power Manager   Ver: 1.13c
ThinkPad Presentation Director   Ver: 2.54
ThinkPad UltraNav Driver   Ver: 7.5.17.20
ThinkPad UltraNav Wizard   Ver: 3.05
ThinkVantage Access Connections   Ver: 4.23a
ThinkVantage Active Protection System   Ver: 1.41
ThinkVantage Away Manager   Ver: 2.0.7.0
ThinkVantage Fingerprint Software 5.5   Ver: 5.5.0.2918   Installed: 5/11/2007
ThinkVantage Productivity Center   Ver: 1.11
ThinkVantage Technologies Welcome Message   Ver: 1.14
TrackPoint Accessibility Features   Ver: 1.11.0.0
Update for 2007 Microsoft Office System (KB967642)   
Update for 2007 Microsoft Office System (KB967642)   
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)   Ver: 1
Update for Microsoft Office OneNote 2007 (KB980729)   
Update for Outlook 2007 Junk Email Filter (kb2279264)   
Update for Windows Internet Explorer 8 (KB973874)   Ver: 1   Installed: 10/9/2009
Update for Windows Internet Explorer 8 (KB976662)   Ver: 1   Installed: 2/24/2010
Update for Windows Internet Explorer 8 (KB976749)   Ver: 1   Installed: 11/5/2009
Update for Windows Internet Explorer 8 (KB980182)   Ver: 1   Installed: 4/1/2010
Update for Windows XP (KB951072-v2)   Ver: 2   Installed: 8/13/2008
Update for Windows XP (KB951978)   Ver: 1   Installed: 9/10/2008
Update for Windows XP (KB955759)   Ver: 1   Installed: 1/14/2010
Update for Windows XP (KB955839)   Ver: 1   Installed: 12/10/2008
Update for Windows XP (KB967715)   Ver: 1   Installed: 2/26/2009
Update for Windows XP (KB968389)   Ver: 1   Installed: 10/13/2009
Update for Windows XP (KB971737)   Ver: 1   Installed: 12/9/2009
Update for Windows XP (KB973687)   Ver: 1   Installed: 11/26/2009
Update for Windows XP (KB973815)   Ver: 1   Installed: 8/13/2009
VNC Free Edition 4.1.2   Ver: 4.1.2
VZAccess Manager   Ver: 7.2.1.2   Installed: 2/3/2010
Wallpapers   
WebEx   
WebFldrs XP   Ver: 9.50.7523   Installed: 4/30/2006
Windows Genuine Advantage Notifications (KB905474)   Ver: 1.8.0031.9   Installed: 6/6/2007
Windows Internet Explorer 7   Ver: 20061107.210142   Installed: 5/12/2007
Windows Internet Explorer 8   Ver: 20090308.140743   Installed: 10/9/2009
Windows Media Connect   
Windows Media Format 11 runtime   
Windows Media Format 11 runtime      Installed: 6/6/2007
Windows Media Player 10 Hotfix - KB895316   
Windows Media Player 11   
Windows Media Player 11      Installed: 6/6/2007
Windows XP Service Pack 3   Ver: 20080414.031525   Installed: 9/9/2008
XP Themes   Ver: 1.00.0000   Installed: 5/11/2007
XviD MPEG-4 Video Codec   Ver: XviD-1.0.3-20122004


 Results of screen317's Security Check version 0.99.5  
 Windows XP Service Pack 3  
 Internet Explorer 8  
``````````````````````````````
Antivirus/Firewall Check:

 Windows Firewall Enabled!  
 Avira AntiVir Personal - Free Antivirus
 Antivirus up to date! (On Access scanning disabled!)
```````````````````````````````
Anti-malware/Other Utilities Check:

 Malwarebytes' Anti-Malware    
 HijackThis 2.0.2    
 Java(TM) 6 Update 21  
 Adobe Flash Player  
Adobe Reader 9.3.3
````````````````````````````````
Process Check:  
objlist.exe by Laurent

 Avira Antivir avgnt.exe
 Avira Antivir avguard.exe
````````````````````````````````
DNS Vulnerability Check:

 GREAT! (Not vulnerable to DNS cache poisoning)

``````````End of Log````````````

Offline guestolo

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« Reply #28 on: October 14, 2010, 06:46:59 PM »
Quote
I currently have Adobe and Windows pending reminders for updates. Should I run them?

Adobe Flash and Adobe Reader both need updated, were they both updated?

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Offline jjccp

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« Reply #29 on: October 15, 2010, 08:46:22 AM »
[quote name='guestolo' date='14 October 2010 - 07:46 PM' timestamp='1287100019' post='472311']
Adobe Flash and Adobe Reader both need updated, were they both updated?
[/quote]

Currently I have a reminder from Adobe Reader to run the update. I also have a reminder from Automatic Updates. I have not run the updates yet. I was waiting for your instruction.

Offline guestolo

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« Reply #30 on: October 15, 2010, 09:07:07 AM »
Run the Adobe Reader update, after updating, reopen A. Reader and click on HELP>>Check for Updates just to ensure your right up to date
Install the Windows updates also, it's important to keep up to date to keep your computer secure

Let's also do the following:
To make sure you have the latest version of Adobe Flash Player installed:
1. To uninstall an older version, download this file to your Desktop: uninstall_flash_player.exe
2. Quit ALL running applications, including all Internet Explorer or other browser windows, and messenger applications (like AOL Instant Messenger, Yahoo Messenger, MSN Messenger).
3. Double-click on the file you've downloaded to uninstall Flash.

You can then delete the uninstaller after it is successful
Go HERE
Download and save to desktop the installer to the latest version of SpywareBlaster
DO NOT install it yet

Open your version of SpywareBlaster, in the Main menu click on "Disable All Protection"
When done, exit SpywareBlaster
Enter your Add and Remove programs and remove SpywareBlaster 4.2

After removal, reboot your computer, back in Windows

double click on the installer to SpywareBlaster 4.4
    Select Manual updating when installing
    After installation,
Check for updates
After updating, select "Protection Status" on the Left
Then select "Enable all Protection"[/list]
IMPORTANT>>"Check for updates every couple of weeks or so"
after every update just simply click the "enable protection on all unprotected items"
or again, click on Protection Status>>enable all protection

Go to this site: Install Adobe Flash Player, and choose Agree and install now. This will install the newest version of Flash for your browser
Note: I recommend you uncheck an optional install (Free McAfee Security Scan or Free Google Toolbar).
« Last Edit: October 15, 2010, 09:08:08 AM by guestolo »

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Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline jjccp

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« Reply #31 on: November 08, 2010, 02:37:06 PM »
[quote name='guestolo' date='15 October 2010 - 10:07 AM' timestamp='1287151627' post='472337']
Run the Adobe Reader update, after updating, reopen A. Reader and click on HELP>>Check for Updates just to ensure your right up to date
Install the Windows updates also, it's important to keep up to date to keep your computer secure

Let's also do the following:
To make sure you have the latest version of Adobe Flash Player installed:
1. To uninstall an older version, download this file to your Desktop: uninstall_flash_player.exe
2. Quit ALL running applications, including all Internet Explorer or other browser windows, and messenger applications (like AOL Instant Messenger, Yahoo Messenger, MSN Messenger).
3. Double-click on the file you've downloaded to uninstall Flash.

You can then delete the uninstaller after it is successful
Go HERE
Download and save to desktop the installer to the latest version of SpywareBlaster
DO NOT install it yet

Open your version of SpywareBlaster, in the Main menu click on "Disable All Protection"
When done, exit SpywareBlaster
Enter your Add and Remove programs and remove SpywareBlaster 4.2

After removal, reboot your computer, back in Windows

double click on the installer to SpywareBlaster 4.4
    Select Manual updating when installing
    After installation,
Check for updates
After updating, select "Protection Status" on the Left
Then select "Enable all Protection"[/list]
IMPORTANT>>"Check for updates every couple of weeks or so"
after every update just simply click the "enable protection on all unprotected items"
or again, click on Protection Status>>enable all protection

Go to this site: Install Adobe Flash Player, and choose Agree and install now. This will install the newest version of Flash for your browser
Note: I recommend you uncheck an optional install (Free McAfee Security Scan or Free Google Toolbar).
[/quote]

I finally got around to doing these last instructions.  There was also an update for Java which I ran.

I had to get a new computer a couple of months ago because this one became unstable, so fixing this one was not a top priority. I'd still like to get it working again.

I have a new problem now with Outlook crashing and not willing to open. Is that something you can help with? Should I start a new thread for that?

Brief discription. Outlook encounters an error when trying to open. Message says it will open in Safe Mode. When I click ok, it encounters another error and offers to do Detect and Repair. After I run that, it  says there are no problems found.

Offline guestolo

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« Reply #32 on: November 09, 2010, 07:36:58 PM »
Go to START>>RUN
copy/paste the following then hit OK

Outlook /safe

Does Outlook run ok?

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Offline jjccp

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« Reply #33 on: November 09, 2010, 08:32:19 PM »
[quote name='guestolo' date='09 November 2010 - 08:36 PM' timestamp='1289349418' post='472911']
Go to START>>RUN
copy/paste the following then hit OK

Outlook /safe

Does Outlook run ok?
[/quote]


Thanks, I was able to figure this one out on my own. Maybe what I found out can help you too. If you recall, I  originally suspected Outlook was part of my overall problem with the hard drive running all the time. Although your help made my computer run faster, there was still something running at times. Then Outlook crashed and wouldn't open at all and I found out that the my profile became corrupted and that's why the program wouldn't open. When I created a new profile Outlook opened. After half of the day yesterday reading support items, I eventually found an Inbox cleaning tool that is located within Outlook. It scanned the data file and fixed the errors. Immediately after running it, I noticed that my hard drive went quiet and everything was running way faster. That made a huge difference in performance. Here's the link, hope it helps

http://office.microsoft.com/en-us/outlook-help/scan-and-repair-corrupted-outlook-data-files-HA010075831.aspx