Author Topic: Please Help (Read 2319 times)

handsomecrown · « **on:** January 16, 2006, 05:27:21 PM »

A few months ago you helped my with my computer problems. This time my dad's computer is having problems. Norton AntiVirus displays that Trojan.Goldun is infecting his comuter, but it cannot delete or quarantine the infected file(s). Mozilla Firefox is also unable to be opened, but Internet Explorer is working just fine. He gets several pop ups as well.

Here is the log file:

Logfile of HijackThis v1.99.1
Scan saved at 3:18:40 PM, on 1/16/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\Explorer.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Media Gateway\MediaGateway.exe
C:\Program Files\Ipvml\Rqxy.exe
C:\WINDOWS\System32\Lwdzmp.exe
C:\WINDOWS\xload.exe
C:\windows\mrjj.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\TopSearch\TopSearch.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\eFax Messenger 4.0\J2GDllCmd.exe
C:\Program Files\eFax Messenger 4.0\J2GTray.exe
C:\Program Files\Common Files\efax\HotTray.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\WebRebates4\webrebates.exe
C:\Program Files\WebRebates4\w11150.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Owner.STACKER\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us6.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us6.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ws1.appswebservice.com/index.php?tpid=10244&ttid=104
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us6.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://us6.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us6.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us6.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us6.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us6.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us6.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://srch-us6.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://srch-us6.hpwis.com/
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: GoogleCatch.clsIESpy - {4508E20C-ACAD-11D2-9FC0-00550076E06F} - C:\Program Files\2search\2search.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Related Page - {9A9C9B69-F908-4AAB-8D0C-10EA8997F37E} - C:\WINDOWS\System32\WinNB57.dll (file missing)
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: (no name) - {9A9C9B68-F908-4AAB-8D0C-10EA8997F37E} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DDCM] "C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe" -Background
O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\System32\wprcaw.exe reg_run
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [k96nd6td] C:\Program Files\k96nd6td\k96nd6td.exe
O4 - HKLM\..\Run: [Media Gateway] C:\Program Files\Media Gateway\MediaGateway.exe
O4 - HKLM\..\Run: [Tctbtg] C:\Program Files\Ipvml\Rqxy.exe
O4 - HKLM\..\Run: [version] C:\WINDOWS\System32\Ptzkrd.exe
O4 - HKLM\..\Run: [secure] C:\WINDOWS\System32\Lwdzmp.exe
O4 - HKLM\..\Run: [webrebates] "C:\Program Files\WebRebates4\webrebates.exe"
O4 - HKLM\..\Run: [xload] "C:\WINDOWS\xload.exe"
O4 - HKLM\..\Run: [2Search] C:\Program Files\2search\main.exe
O4 - HKLM\..\Run: [Driv] c:\windows\mrjj.exe
O4 - HKLM\..\Run: [virD] C:\windows\mrjj.exe
O4 - HKLM\..\Run: [noC=] C:\windows\mrjj.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [WindowsUpdateNT] C:\RECYCLER\svwhost.exe /s
O4 - HKLM\..\Run: [TopSearch] C:\Program Files\TopSearch\TopSearch.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [avaJ] C:\windows\mrjj.exe
O4 - HKLM\..\Run: [F ma] C:\windows\mrjj.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [RPCser32g] C:\WINDOWS\services.exe
O4 - HKCU\..\Run: [WindowsUpdateNT] C:\RECYCLER\svwhost.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: eFax DllCmd 4.0.lnk = C:\Program Files\eFax Messenger 4.0\J2GDllCmd.exe
O4 - Global Startup: eFax Tray Menu 4.0.lnk = C:\Program Files\eFax Messenger 4.0\J2GTray.exe
O4 - Global Startup: eFax.com Tray Menu.lnk = C:\Program Files\Common Files\efax\HotTray.exe
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: Live Menu.lnk = C:\Program Files\Common Files\efax\Dllcmd32.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: officejet 6100.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Web Rebates. - file://C:\Program Files\WebRebates4\websrebates\webtrebates\toprC0.htm
O9 - Extra button: (no name) - {9E248641-0E24-4DDB-9A1F-705087832AD6} - (no file)
O9 - Extra 'Tools' menuitem: Java - {9E248641-0E24-4DDB-9A1F-705087832AD6} - (no file)
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.media-motor.net
O15 - Trusted Zone: *.popuppers.com
O15 - Trusted Zone: *.sxload.com
O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
O16 - DPF: {11010101-1001-1111-1000-110112345678} - ms-its:mhtml:file://C:\foo.mht!http://85.255.113.242//adv//087//targ.chm::/win32.exe
O16 - DPF: {20048BB3-DB68-11CF-9CAF-00AA006CB425} (007installer Control) - ms-its:mhtml:file://c:\nesunes.mht!http://sniper34.100free.com/ext1/sca.chm::/website.cab
O20 - Winlogon Notify: docent0 - C:\WINDOWS\SYSTEM32\docent0.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: msupdate - C:\WINDOWS\SYSTEM32\msupdate32.dll
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

guestolo · « **Reply #1 on:** January 16, 2006, 06:19:35 PM »

You have a password stealer and many other problems on your computer

I really can't believe he's surfing around without any Security patches from Windows updates
I did a test on the weekend with Windows 2000
Installed and hooked up to the net without any security updates
I had several viruses hit me within 3 minutes

DON'T install SP2 for XP yet, it will be a bad install

Go to this link
http://www.microsoft.com/windowsxp/downloa...1/expresso.mspx

Download SP1a for XP
Install it, and then reboot your computer
Without these updates it's useless to go on, as you will probably get reinfected in no time at all
I also suggest, password stealers can gain info about email passwords
And also online banking passwords and credit cards if you do this online
If you use this computer for financial transactions, I suggest you contact Credit card/banks and make sure nothing has been approved without your consent until you are clean

Come back here after you have Sp1a installed and post a fresh hijackthis log

EDIT>>In addition, can you open Hijackthis>>Open Misc tools section>>Open "Uninstall Manager"
Click the SAVE LIST button
Save this list too desktop, then copy and paste back here the whole contents too please

handsomecrown · « **Reply #2 on:** January 16, 2006, 11:04:39 PM »

Log File:

Logfile of HijackThis v1.99.1
Scan saved at 8:58:17 PM, on 1/16/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\Explorer.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Media Gateway\MediaGateway.exe
C:\Program Files\Ipvml\Rqxy.exe
C:\WINDOWS\System32\Lwdzmp.exe
C:\Program Files\WebRebates4\webrebates.exe
C:\WINDOWS\xload.exe
C:\windows\mrjj.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\TopSearch\TopSearch.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\WebRebates4\w11150.exe
C:\Program Files\eFax Messenger 4.0\J2GDllCmd.exe
C:\Program Files\eFax Messenger 4.0\J2GTray.exe
C:\Program Files\Common Files\efax\HotTray.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\PROGRA~1\NORTON~1\QServer.exe
C:\Documents and Settings\Owner.STACKER\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us6.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us6.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ws1.appswebservice.com/index.php?tpid=10244&ttid=104
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us6.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://us6.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us6.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us6.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us6.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us6.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us6.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://srch-us6.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://srch-us6.hpwis.com/
F2 - REG:system.ini: Shell=Explorer.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: GoogleCatch.clsIESpy - {4508E20C-ACAD-11D2-9FC0-00550076E06F} - C:\Program Files\2search\2search.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Related Page - {9A9C9B69-F908-4AAB-8D0C-10EA8997F37E} - C:\WINDOWS\System32\WinNB57.dll (file missing)
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: (no name) - {9A9C9B68-F908-4AAB-8D0C-10EA8997F37E} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DDCM] "C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe" -Background
O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\System32\wprcaw.exe reg_run
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [k96nd6td] C:\Program Files\k96nd6td\k96nd6td.exe
O4 - HKLM\..\Run: [Media Gateway] C:\Program Files\Media Gateway\MediaGateway.exe
O4 - HKLM\..\Run: [Tctbtg] C:\Program Files\Ipvml\Rqxy.exe
O4 - HKLM\..\Run: [version] C:\WINDOWS\System32\Ptzkrd.exe
O4 - HKLM\..\Run: [secure] C:\WINDOWS\System32\Lwdzmp.exe
O4 - HKLM\..\Run: [webrebates] "C:\Program Files\WebRebates4\webrebates.exe"
O4 - HKLM\..\Run: [xload] "C:\WINDOWS\xload.exe"
O4 - HKLM\..\Run: [2Search] C:\Program Files\2search\main.exe
O4 - HKLM\..\Run: [Driv] c:\windows\mrjj.exe
O4 - HKLM\..\Run: [virD] C:\windows\mrjj.exe
O4 - HKLM\..\Run: [noC=] C:\windows\mrjj.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [WindowsUpdateNT] C:\RECYCLER\svwhost.exe /s
O4 - HKLM\..\Run: [TopSearch] C:\Program Files\TopSearch\TopSearch.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [avaJ] C:\windows\mrjj.exe
O4 - HKLM\..\Run: [F ma] C:\windows\mrjj.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [RPCser32g] C:\WINDOWS\services.exe
O4 - HKCU\..\Run: [WindowsUpdateNT] C:\RECYCLER\svwhost.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: eFax DllCmd 4.0.lnk = C:\Program Files\eFax Messenger 4.0\J2GDllCmd.exe
O4 - Global Startup: eFax Tray Menu 4.0.lnk = C:\Program Files\eFax Messenger 4.0\J2GTray.exe
O4 - Global Startup: eFax.com Tray Menu.lnk = C:\Program Files\Common Files\efax\HotTray.exe
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: Live Menu.lnk = C:\Program Files\Common Files\efax\Dllcmd32.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: officejet 6100.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Web Rebates. - file://C:\Program Files\WebRebates4\websrebates\webtrebates\toprC0.htm
O9 - Extra button: (no name) - {9E248641-0E24-4DDB-9A1F-705087832AD6} - (no file)
O9 - Extra 'Tools' menuitem: Java - {9E248641-0E24-4DDB-9A1F-705087832AD6} - (no file)
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.media-motor.net
O15 - Trusted Zone: *.popuppers.com
O15 - Trusted Zone: *.sxload.com
O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
O16 - DPF: {11010101-1001-1111-1000-110112345678} - ms-its:mhtml:file://C:\foo.mht!http://85.255.113.242//adv//087//targ.chm::/win32.exe
O16 - DPF: {20048BB3-DB68-11CF-9CAF-00AA006CB425} (007installer Control) - ms-its:mhtml:file://c:\nesunes.mht!http://sniper34.100free.com/ext1/sca.chm::/website.cab
O20 - Winlogon Notify: docent0 - C:\WINDOWS\SYSTEM32\docent0.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: msupdate - C:\WINDOWS\SYSTEM32\msupdate32.dll
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Uninstall List:

Adobe Acrobat 5.0
Adobe Download Manager 2.0 (Remove Only)
Adobe Reader 7.0.5
Adobe® Photoshop® Album Starter Edition 3.0
ArcSoft ShowBiz
ArcSoft Software Suite
Atomic Pop
Blasterball Wild
Dark Orbit
Detto IntelliMover Demo
D-helper Web Driver
DLA
easy Internet sign-up
eFax Messenger 4.0
GemMaster 2
Google Earth
HijackThis 1.99.1
hp center
hp instant support
HP Memories Disc
hp officejet 6100 series
HP Photo and Imaging 1.0 - HP PSC - HP OfficeJet
HP Photo and Imaging 1.0 - HP PSC - HP OfficeJet
HP Photo and Imaging 1.0 - HP PSC - HP OfficeJet Drivers
HP Photo and Imaging 1.1 - Photosmart Cameras
hp toolkit
Inactive HP Printer Drivers (Remove only)
Intel® 845G Chipset Graphics Driver Software
InterVideo WinDVD
iPod for Windows 2005-09-23
iPod for Windows 2005-11-17
iTunes
KBD
Kublox
Lernout & Hauspie TruVoice American English TTS Engine
LiveReg (Symantec Corporation)
LiveUpdate 2.6 (Symantec Corporation)
Media Gateway
Microsoft Office XP Professional with FrontPage
Mozilla Firefox (1.0.6)
MUSICMATCH Jukebox
Norton AntiVirus 2002
Norton WMI Update
NVIDIA Windows 2000/XP Display Drivers
PC-Doctor for Windows
PigPen
PS2
Python 2.2 combined Win32 extensions
Python 2.2.1
Quicken Financial Center
QuickTime
Readiris 7.5
RecordNow
RecordNow Update Manager
S3Display
S3Gamma2
S3Info2
S3Overlay
SabreWing 2
Space Rocks
Speedway
Spybot - Search & Destroy 1.4
TopSearch
Uninstall 2search
Virtual Warfare
WebRebates (by TopRebates.com)
WildTangent Channel Manager
Win-dh
Windows Media Format Runtime
Windows Media Player 10
Windows XP Service Pack 1a
WordPerfect Productivity Pack
WordPerfect Productivity Pack
Yahoo! Toolbar

guestolo · « **Reply #3 on:** January 17, 2006, 12:08:39 AM »

Good work handsomecrown

http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\'

\' />

Let's try and get some extra tools to help you out

==Download and Install
Windows Cleanup! 4.0
Don't run it yet

==Download Hoster.zip and save it to your Desktop.
UNZIP the contents to your desktop or folder, we'll need it later

==Download DelDomains.inf from HERE
Save it to your desktop, don't run yet

==Download CWShredder.exe and save to your desktop, don't run yet

==Download and save to your desktop
FxSecefa.exe by Symantec's
Don't run this yet

==Download and then Install
Ewido Security Suite

When installing, under "Additional Options" Uncheck "Install background guard" and "Install scan via context menu".

From the main ewido screen, click on Update in the left menu, then click the Start update button.
After the update finishes (the status bar at the bottom will display "Update successful")
Close out Ewido for now, we'll need it later
If for some reason the Updater won't work can you manually download the
Updates from this link after you have Ewido installed
http://www.ewido.net/en/download/updates/

Download and Install Ad-Aware SE Personal 1.06
Open Ad-Aware, ensure to click the check for updates now link and Connect to download the latest updates
Don't run a scan yet

Please save these instructions to a Notepad file and save it to your Desktop for reference
or Print them out!

RESTART your Computer into SAFE MODE
You can do this by tapping the F8 key as the system is restarting, just before Windows loads
Choose Safe mode from the startup menu and hit Enter

Access your Add/Remove programs and remove any of the following if you can
D-helper Web Driver
Media Gateway
TopSearch
Uninstall 2search
WebRebates (by TopRebates.com)
WildTangent Channel Manager
Win-dh

Remain in safe mode

==Run Cwshredder.exe
Click on the FIX button, let it run and fix whatever it finds
When it done, stay in safe mode
==Double click on FxSecefa.exe and let it Scan and fix what it finds

When it's done
Set Windows To Show Hidden Files and Folders
* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Uncheck the Hide Extensions for known file types
* Click Yes to confirm.
* Click OK.

Find and delete the following files or folders if found
C:\WINDOWS\xload.exe <-file
C:\windows\mrjj.exe <-file
C:\WINDOWS\System32\Ptzkrd.exe <-file
C:\WINDOWS\System32\Lwdzmp.exe <-file
C:\WINDOWS\SYSTEM32\docent0.dll <-file
C:\WINDOWS\SYSTEM32\msupdate32.dll <-file
C:\WINDOWS\System32\wprcaw.exe <-file

C:\Program Files\Media Gateway <-folder
C:\Program Files\Ipvml <-folder
C:\Program Files\TopSearch <-folder
C:\Program Files\WebRebates4 <-folder
C:\Program Files\2search <-folder
C:\Program Files\k96nd6td <-folder

Again, in safe mode
==Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):

* Empty Recycle Bins
* Delete Cookies
* Delete Prefetch files
* Cleanup! All Users

Click OK
Press the CleanUp! button to start the program.
When it's done, decline to log off or restart the computer

==Open Ewido Security Suite
Click on the Scanner button on the left menu
Select Complete System Scan
*If Ewido finds something it will prompt you with "Infected Object found"
Ensure the following are Selected
*1. Perform Action = Remove
*2. Create Encrypted Backup in Quarantine (Recommended)
*3. Perform action with all infections

Then click OK
When Ewido has finished it's scan click the "Save Report" button
Save the report to desktop
Exit Ewido
NOTE: When Ewido is running, don't open any other Windows

Do a "System scan only" with Hijackthis and put a check next to these entries:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ws1.appswebservice.com/index.php?tpid=10244&ttid=104

O2 - BHO: GoogleCatch.clsIESpy - {4508E20C-ACAD-11D2-9FC0-00550076E06F} - C:\Program Files\2search\2search.dll
O2 - BHO: Related Page - {9A9C9B69-F908-4AAB-8D0C-10EA8997F37E} - C:\WINDOWS\System32\WinNB57.dll (file missing)

O3 - Toolbar: (no name) - {9A9C9B68-F908-4AAB-8D0C-10EA8997F37E} - (no file)
O4 - HKLM\..\Run: [DDCM] "C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe" -Background
O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\System32\wprcaw.exe reg_run

O4 - HKLM\..\Run: [k96nd6td] C:\Program Files\k96nd6td\k96nd6td.exe
O4 - HKLM\..\Run: [Media Gateway] C:\Program Files\Media Gateway\MediaGateway.exe
O4 - HKLM\..\Run: [Tctbtg] C:\Program Files\Ipvml\Rqxy.exe
O4 - HKLM\..\Run: [version] C:\WINDOWS\System32\Ptzkrd.exe
O4 - HKLM\..\Run: [secure] C:\WINDOWS\System32\Lwdzmp.exe
O4 - HKLM\..\Run: [webrebates] "C:\Program Files\WebRebates4\webrebates.exe"
O4 - HKLM\..\Run: [xload] "C:\WINDOWS\xload.exe"
O4 - HKLM\..\Run: [2Search] C:\Program Files\2search\main.exe
O4 - HKLM\..\Run: [Driv] c:\windows\mrjj.exe
O4 - HKLM\..\Run: [virD] C:\windows\mrjj.exe
O4 - HKLM\..\Run: [noC=] C:\windows\mrjj.exe

O4 - HKLM\..\Run: [WindowsUpdateNT] C:\RECYCLER\svwhost.exe /s
O4 - HKLM\..\Run: [TopSearch] C:\Program Files\TopSearch\TopSearch.exe

O4 - HKLM\..\Run: [avaJ] C:\windows\mrjj.exe
O4 - HKLM\..\Run: [F ma] C:\windows\mrjj.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKCU\..\Run: [RPCser32g] C:\WINDOWS\services.exe
O4 - HKCU\..\Run: [WindowsUpdateNT] C:\RECYCLER\svwhost.exe

O8 - Extra context menu item: Web Rebates. - file://C:\Program Files\WebRebates4\websrebates\webtrebates\toprC0.htm
O9 - Extra button: (no name) - {9E248641-0E24-4DDB-9A1F-705087832AD6} - (no file)
O9 - Extra 'Tools' menuitem: Java - {9E248641-0E24-4DDB-9A1F-705087832AD6} - (no file)
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O15 - Trusted Zone: *.media-motor.net
O15 - Trusted Zone: *.popuppers.com
O15 - Trusted Zone: *.sxload.com
O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
O16 - DPF: {11010101-1001-1111-1000-110112345678} - ms-its:mhtml:file://C:\foo.mht!http://85.255.113.242//adv//087//targ.chm::/win32.exe
O16 - DPF: {20048BB3-DB68-11CF-9CAF-00AA006CB425} (007installer Control) - ms-its:mhtml:file://c:\nesunes.mht!http://sniper34.100free.com/ext1/sca.chm::/website.cab
O20 - Winlogon Notify: docent0 - C:\WINDOWS\SYSTEM32\docent0.dll

O20 - Winlogon Notify: msupdate - C:\WINDOWS\SYSTEM32\msupdate32.dll

After you have ticked the above entry, close All other open windows
Leave Hijackthis open and click FIX CHECKED
OK the prompt and exit Hijackthis

==Open Ad-Aware
Click START
Click the radio button to Perform a Full system scan then click NEXT
When it's finished scanning
At this point you should either right click on the screen and and choose the "Select All" Objects option or individually put a checkmark in each objects checkbox
click on the Next button. Ad-Aware SE will now present you with a confirmation box as to whether or not you would like to remove the objects you have just selected. Press the "OK" button

==Right Click on DelDomains.inf>>Choose Install from the menu bar
This will delete all your Trusted and Ranges entries

==Locate the Hoster folder , open it and double click on Hoster.exe
Click on Restore Original Hosts
In the confirmation window, click on OK.

RESTART your computer back to Normal mode

Back in Windows
Can I see the following

1. Run another System scan and Save logfile with Hijackthis and post the log
2. Post the report you saved earlier with Ewidos
3. Post the log created by FxSecefa.exe that should be on the desktop

I would also like to see a couple more logs later, but do the above for now, that should keep you busy

http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\'

\' />
If you have trouble with doing a step, skip it for now and carry on with the remainder
Let me know what you couldn't do later
But try and do everything

handsomecrown · « **Reply #4 on:** January 18, 2006, 09:03:11 PM »

Ok! I'm back. I only had a few problems along the way.

All the programs you asked me to uninstall went away fine, except Win-dh. When I clicked to uninstall/ remove it, nothing happened and it stayed there.

Also, out of the files and folders you asked me to delete, most were not there or deleted fine except:
C:\WINDOWS\System32\docent0.dll
C:\WINDOWS\System32\msupdate32.dll
Those I could not delete.

Also, you asked me to delete:
C:\WINDOWS\System32\wprcaw.dll
but I did not find that. I found ...wprbaw.dll. Just incase it wasn't a typo, I left it there.

My next problem occured when I tried to install DelDomains.inf. When I clicked to install, the screen blinked a bit, but nothing else happened. I don't know if that was normal or not.

Everything else went fairly smooth.

I am able to use Mozilla Firefox now, and the computer seemed to load faster, but there are still pop ups.

Hijackthis Log File:

Logfile of HijackThis v1.99.1
Scan saved at 6:45:49 PM, on 1/18/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\eFax Messenger 4.0\J2GDllCmd.exe
C:\Program Files\eFax Messenger 4.0\J2GTray.exe
C:\Program Files\Common Files\efax\HotTray.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner.STACKER\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us6.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us6.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us6.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://us6.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us6.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us6.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us6.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us6.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://srch-us6.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://srch-us6.hpwis.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\System32\wprcaw.exe reg_run
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: eFax DllCmd 4.0.lnk = C:\Program Files\eFax Messenger 4.0\J2GDllCmd.exe
O4 - Global Startup: eFax Tray Menu 4.0.lnk = C:\Program Files\eFax Messenger 4.0\J2GTray.exe
O4 - Global Startup: eFax.com Tray Menu.lnk = C:\Program Files\Common Files\efax\HotTray.exe
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: Live Menu.lnk = C:\Program Files\Common Files\efax\Dllcmd32.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: officejet 6100.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O20 - Winlogon Notify: docent0 - docent0.dll (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: msupdate - msupdate32.dll (file missing)
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Ewido Log File is at this link HERE due to its lengh.

FxSecefa.exe Log:

Symantec W32.Secefa Removal Tool 1.0.3

C:\WINDOWS\win32fxlpconf.ini: (deleted)
C:\WINDOWS\System32\drivers\etc\hosts: (unrepairable)

registry: HKEY_USERS\S-1-5-21-3020190987-1822439336-4113303836-1003\Software\Microsoft\Internet Explorer: Msrewfdarh (value deleted)
registry: HKEY_USERS\S-1-5-21-3020190987-1822439336-4113303836-1003\Software\Microsoft\Internet Explorer: IEPgfsgdc (value deleted)
registry: HKEY_USERS\S-1-5-21-3020190987-1822439336-4113303836-1003\Software\Microsoft\Windows\CurrentVersion\Run: RPCser32g (value deleted)
registry: HKEY_USERS\S-1-5-21-3020190987-1822439336-4113303836-1003\Software\Microsoft\Internet Explorer: mtxqwnm (value deleted)

W32.Secefa has been successfully removed from your computer!

Here is the report:

The total number of the scanned files: 294056
The number of deleted threat files: 1
The number of threat processes terminated: 0
The number of registry entries fixed: 4

guestolo · « **Reply #5 on:** January 18, 2006, 11:28:40 PM »

We got rid of a lot of bad guys

can you please still do the following
As promised, I want to see a few more logs

Download L2mfix from one of these two locations:

http://www.atribune.org/downloads/l2mfix.exe
http://www.downloads.subratam.org/l2mfix.exe

Save the file to your desktop and double click l2mfix.exe. Click the Install button to extract the files and follow the prompts, then open the newly added l2mfix folder on your desktop. Double click l2mfix.bat and select option #1 for Run Find Log by typing 1 and then pressing enter. This will scan your computer and it may appear nothing is happening, then, after a minute or 2, notepad will open with a log. Copy the contents of that log and paste it into this thread.

[color=\"red\"]IMPORTANT: Do NOT run option #2 OR any other files in the l2mfix folder until you are asked to do so! This Fix must NOT be run in safe mode for it to work.[/color]

if you receive, while running option #1, an error similar like: ''C:\windows\system32\cmd.exe
C:\windows\system32\autoexec.nt the system file is not suitable for running ms-dos and microsoft windows applications. choose close to terminate the application.."...then please use option 5 or the web page link in the l2mfix folder to solve this error condition. do not run the fix portion without fixing this first and letting me see a log

Can you also do the following please:
Download Trackqoo.zip
Save it to the Desktop
Double Click on "Track qoo.vbs"

Note - If you Antivirus has Script Blocking, you will get a Pop Up Windows asking you what to do. Allow this Entire Script to Run, its harmless!

Wait a few seconds and a notepad page will pop up, Copy & Paste those results and place them in the next post

Also, Download Find-Qoologic.zip and save it to your Desktop.
UNZIP the files inside into their own folder called FindQoologic to the desktop

Open the FindQoologic folder.
Locate and double-click the Find-Qoologic.bat file to run it.
Choose option 1 for Run Findqoologic by typing 1 and pressing enter.
This will scan your system.
Wait until a text opens.
Post this in your next reply

handsomecrown · « **Reply #6 on:** January 19, 2006, 12:00:15 AM »

I had to use option 5 for the first program. L2mfix log:

L2MFIX find log 010406
These are the registry keys present
********************************************************************************
**
Winlogon/notify:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,33,00,32,00,2e,00,64,00,6c,00,\
6c,00,00,00
"Logoff"="ChainWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,6e,00,65,00,74,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Logoff"="CryptnetWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll]
"DLLName"="cscdll.dll"
"Logon"="WinlogonLogonEvent"
"Logoff"="WinlogonLogoffEvent"
"ScreenSaver"="WinlogonScreenSaverEvent"
"Startup"="WinlogonStartupEvent"
"Shutdown"="WinlogonShutdownEvent"
"StartShell"="WinlogonStartShellEvent"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\docent0]
"DllName"=hex(2):64,00,6f,00,63,00,65,00,6e,00,74,00,30,00,2e,00,64,00,6c,00,\
6c,00,00,00
"Startup"="docent0"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001
"MaxWait"=dword:00000001
"key4"="[2681241887613336[Owner]"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
@=""
"DLLName"="igfxsrvc.dll"
"Asynchronous"=dword:00000001
"Impersonate"=dword:00000001
"Unlock"="WinlogonUnlockEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\msupdate]
"DllName"="msupdate32.dll"
"Startup"="WinlogonStartupEvent"
"Asynchronous"=dword:00000001
"Impersonate"=dword:00000000

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ScCertProp]
"DLLName"="wlnotify.dll"
"Logon"="SCardStartCertProp"
"Logoff"="SCardStopCertProp"
"Lock"="SCardSuspendCertProp"
"Unlock"="SCardResumeCertProp"
"Enabled"=dword:00000001
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Schedule]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,00,6c,00,6e,00,6f,00,74,00,69,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Impersonate"=dword:00000000
"StartShell"="SchedStartShell"
"Logoff"="SchedEventLogOff"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy]
"Logoff"="WLEventLogoff"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001
"DllName"=hex(2):73,00,63,00,6c,00,67,00,6e,00,74,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn]
"DLLName"="WlNotify.dll"
"Lock"="SensLockEvent"
"Logon"="SensLogonEvent"
"Logoff"="SensLogoffEvent"
"Safe"=dword:00000001
"MaxWait"=dword:00000258
"StartScreenSaver"="SensStartScreenSaverEvent"
"StopScreenSaver"="SensStopScreenSaverEvent"
"Startup"="SensStartupEvent"
"Shutdown"="SensShutdownEvent"
"StartShell"="SensStartShellEvent"
"PostShell"="SensPostShellEvent"
"Disconnect"="SensDisconnectEvent"
"Reconnect"="SensReconnectEvent"
"Unlock"="SensUnlockEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,00,6c,00,6e,00,6f,00,74,00,69,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Impersonate"=dword:00000000
"Logoff"="TSEventLogoff"
"Logon"="TSEventLogon"
"PostShell"="TSEventPostShell"
"Shutdown"="TSEventShutdown"
"StartShell"="TSEventStartShell"
"Startup"="TSEventStartup"
"MaxWait"=dword:00000258
"Reconnect"="TSEventReconnect"
"Disconnect"="TSEventDisconnect"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wlballoon]
"DLLName"="wlnotify.dll"
"Logon"="RegisterTicketExpiredNotificationEvent"
"Logoff"="UnregisterTicketExpiredNotificationEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

********************************************************************************
**
useragent:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]

********************************************************************************
**
Shell Extension key:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]
"{00022613-0000-0000-C000-000000000046}"="Multimedia File Property Sheet"
"{176d6597-26d3-11d1-b350-080036a75b03}"="ICM Scanner Management"
"{1F2E5C40-9550-11CE-99D2-00AA006E086C}"="NTFS Security Page"
"{3EA48300-8CF6-101B-84FB-666CCB9BCD32}"="OLE Docfile Property Page"
"{40dd6e20-7c17-11ce-a804-00aa003ca9f6}"="Shell extensions for sharing"
"{41E300E0-78B6-11ce-849B-444553540000}"="PlusPack CPL Extension"
"{42071712-76d4-11d1-8b24-00a0c9068ff3}"="Display Adapter CPL Extension"
"{42071713-76d4-11d1-8b24-00a0c9068ff3}"="Display Monitor CPL Extension"
"{42071714-76d4-11d1-8b24-00a0c9068ff3}"="Display Panning CPL Extension"
"{4E40F770-369C-11d0-8922-00A024AB2DBB}"="DS Security Page"
"{513D916F-2A8E-4F51-AEAB-0CBC76FB1AF8}"="Compatibility Page"
"{56117100-C0CD-101B-81E2-00AA004AE837}"="Shell Scrap DataHandler"
"{59099400-57FF-11CE-BD94-0020AF85B590}"="Disk Copy Extension"
"{59be4990-f85c-11ce-aff7-00aa003ca9f6}"="Shell extensions for Microsoft Windows Network objects"
"{5DB2625A-54DF-11D0-B6C4-0800091AA605}"="ICM Monitor Management"
"{675F097E-4C4D-11D0-B6C1-0800091AA605}"="ICM Printer Management"
"{764BF0E1-F219-11ce-972D-00AA00A14F56}"="Shell extensions for file compression"
"{77597368-7b15-11d0-a0c2-080036af3f03}"="Web Printer Shell Extension"
"{7988B573-EC89-11cf-9C00-00AA00A14F56}"="Disk Quota UI"
"{853FE2B1-B769-11d0-9C4E-00C04FB6C6FA}"="Encryption Context Menu"
"{85BBD920-42A0-1069-A2E4-08002B30309D}"="Briefcase"
"{88895560-9AA2-1069-930E-00AA0030EBC8}"="HyperTerminal Icon Ext"
"{BD84B380-8CA2-1069-AB1D-08000948F534}"="Fonts"
"{DBCE2480-C732-101B-BE72-BA78E9AD5B27}"="ICC Profile"
"{F37C5810-4D3F-11d0-B4BF-00AA00BBB723}"="Printers Security Page"
"{f81e9010-6ea4-11ce-a7ff-00aa003ca9f6}"="Shell extensions for sharing"
"{f92e8c40-3d33-11d2-b1aa-080036a75b03}"="Display TroubleShoot CPL Extension"
"{7444C717-39BF-11D1-8CD9-00C04FC29D45}"="Crypto PKO Extension"
"{7444C719-39BF-11D1-8CD9-00C04FC29D45}"="Crypto Sign Extension"
"{7007ACC7-3202-11D1-AAD2-00805FC1270E}"="Network Connections"
"{992CFFA0-F557-101A-88EC-00DD010CCC48}"="Network Connections"
"{E211B736-43FD-11D1-9EFB-0000F8757FCD}"="Scanners & Cameras"
"{FB0C9C8A-6C50-11D1-9F1D-0000F8757FCD}"="Scanners & Cameras"
"{905667aa-acd6-11d2-8080-00805f6596d2}"="Scanners & Cameras"
"{3F953603-1008-4f6e-A73A-04AAC7A992F1}"="Scanners & Cameras"
"{83bbcbf3-b28a-4919-a5aa-73027445d672}"="Scanners & Cameras"
"{F0152790-D56E-4445-850E-4F3117DB740C}"="Remote Sessions CPL Extension"
"{5F327514-6C5E-4d60-8F16-D07FA08A78ED}"="Auto Update Property Sheet Extension"
"{60254CA5-953B-11CF-8C96-00AA00B8708C}"="Shell extensions for Windows Script Host"
"{2206CDB2-19C1-11D1-89E0-00C04FD7A829}"="Microsoft Data Link"
"{DD2110F0-9EEF-11cf-8D8E-00AA0060F5BF}"="Tasks Folder Icon Handler"
"{797F1E90-9EDD-11cf-8D8E-00AA0060F5BF}"="Tasks Folder Shell Extension"
"{D6277990-4C6A-11CF-8D87-00AA0060F5BF}"="Scheduled Tasks"
"{0DF44EAA-FF21-4412-828E-260A8728E7F1}"="Taskbar and Start Menu"
"{2559a1f0-21d7-11d4-bdaf-00c04f60b9f0}"="Search"
"{2559a1f1-21d7-11d4-bdaf-00c04f60b9f0}"="Help and Support"
"{2559a1f2-21d7-11d4-bdaf-00c04f60b9f0}"="Help and Support"
"{2559a1f3-21d7-11d4-bdaf-00c04f60b9f0}"="Run..."
"{2559a1f4-21d7-11d4-bdaf-00c04f60b9f0}"="Internet"
"{2559a1f5-21d7-11d4-bdaf-00c04f60b9f0}"="E-mail"
"{D20EA4E1-3957-11d2-A40B-0C5020524152}"="Fonts"
"{D20EA4E1-3957-11d2-A40B-0C5020524153}"="Administrative Tools"
"{875CB1A1-0F29-45de-A1AE-CFB4950D0B78}"="Audio Media Properties Handler"
"{40C3D757-D6E4-4b49-BB41-0E5BBEA28817}"="Video Media Properties Handler"
"{E4B29F9D-D390-480b-92FD-7DDB47101D71}"="Wav Properties Handler"
"{87D62D94-71B3-4b9a-9489-5FE6850DC73E}"="Avi Properties Handler"
"{A6FD9E45-6E44-43f9-8644-08598F5A74D9}"="Midi Properties Handler"
"{c5a40261-cd64-4ccf-84cb-c394da41d590}"="Video Thumbnail Extractor"
"{5E6AB780-7743-11CF-A12B-00AA004AE837}"="Microsoft Internet Toolbar"
"{22BF0C20-6DA7-11D0-B373-00A0C9034938}"="Download Status"
"{91EA3F8B-C99B-11d0-9815-00C04FD91972}"="Augmented Shell Folder"
"{6413BA2C-B461-11d1-A18A-080036B11A03}"="Augmented Shell Folder 2"
"{F61FFEC1-754F-11d0-80CA-00AA005B4383}"="BandProxy"
"{7BA4C742-9E81-11CF-99D3-00AA004AE837}"="Microsoft BrowserBand"
"{30D02401-6A81-11d0-8274-00C04FD5AE38}"="Search Band"
"{32683183-48a0-441b-a342-7c2a440a9478}"="Media Band"
"{169A0691-8DF9-11d1-A1C4-00C04FD75D13}"="In-pane search"
"{07798131-AF23-11d1-9111-00A0C98BA67D}"="Web Search"
"{AF4F6510-F982-11d0-8595-00AA004CD6D8}"="Registry Tree Options Utility"
"{01E04581-4EEE-11d0-BFE9-00AA005B4383}"="&Address"
"{A08C11D2-A228-11d0-825B-00AA005B4383}"="Address EditBox"
"{00BB2763-6A77-11D0-A535-00C04FD7D062}"="Microsoft AutoComplete"
"{7376D660-C583-11d0-A3A5-00C04FD706EC}"="TridentImageExtractor"
"{6756A641-DE71-11d0-831B-00AA005B4383}"="MRU AutoComplete List"
"{6935DB93-21E8-4ccc-BEB9-9FE3C77A297A}"="Custom MRU AutoCompleted List"
"{7e653215-fa25-46bd-a339-34a2790f3cb7}"="Accessible"
"{acf35015-526e-4230-9596-becbe19f0ac9}"="Track Popup Bar"
"{E0E11A09-5CB8-4B6C-8332-E00720A168F2}"="Address Bar Parser"
"{00BB2764-6A77-11D0-A535-00C04FD7D062}"="Microsoft History AutoComplete List"
"{03C036F1-A186-11D0-824A-00AA005B4383}"="Microsoft Shell Folder AutoComplete List"
"{00BB2765-6A77-11D0-A535-00C04FD7D062}"="Microsoft Multiple AutoComplete List Container"
"{ECD4FC4E-521C-11D0-B792-00A0C90312E1}"="Shell Band Site Menu"
"{3CCF8A41-5C85-11d0-9796-00AA00B90ADF}"="Shell DeskBarApp"
"{ECD4FC4C-521C-11D0-B792-00A0C90312E1}"="Shell DeskBar"
"{ECD4FC4D-521C-11D0-B792-00A0C90312E1}"="Shell Rebar BandSite"
"{DD313E04-FEFF-11d1-8ECD-0000F87A470C}"="User Assist"
"{EF8AD2D1-AE36-11D1-B2D2-006097DF8C11}"="Global Folder Settings"
"{EFA24E61-B078-11d0-89E4-00C04FC9E26E}"="Favorites Band"
"{0A89A860-D7B1-11CE-8350-444553540000}"="Shell Automation Inproc Service"
"{E7E4BC40-E76A-11CE-A9BB-00AA004AE837}"="Shell DocObject Viewer"
"{A5E46E3A-8849-11D1-9D8C-00C04FC99D61}"="Microsoft Browser Architecture"
"{FBF23B40-E3F0-101B-8488-00AA003E56F8}"="InternetShortcut"
"{3C374A40-BAE4-11CF-BF7D-00AA006946EE}"="Microsoft Url History Service"
"{FF393560-C2A7-11CF-BFF4-444553540000}"="History"
"{7BD29E00-76C1-11CF-9DD0-00A0C9034933}"="Temporary Internet Files"
"{7BD29E01-76C1-11CF-9DD0-00A0C9034933}"="Temporary Internet Files"
"{CFBFAE00-17A6-11D0-99CB-00C04FD64497}"="Microsoft Url Search Hook"
"{A2B0DD40-CC59-11d0-A3A5-00C04FD706EC}"="IE4 Suite Splash Screen"
"{67EA19A0-CCEF-11d0-8024-00C04FD75D13}"="CDF Extension Copy Hook"
"{131A6951-7F78-11D0-A979-00C04FD705A2}"="ISFBand OC"
"{9461b922-3c5a-11d2-bf8b-00c04fb93661}"="Search Assistant OC"
"{3DC7A020-0ACD-11CF-A9BB-00AA004AE837}"="The Internet"
"{871C5380-42A0-1069-A2EA-08002B30309D}"="Internet Name Space"
"{EFA24E64-B078-11d0-89E4-00C04FC9E26E}"="Explorer Band"
"{9E56BE60-C50F-11CF-9A2C-00A0C90A90CE}"="Sendmail service"
"{9E56BE61-C50F-11CF-9A2C-00A0C90A90CE}"="Sendmail service"
"{88C6C381-2E85-11D0-94DE-444553540000}"="ActiveX Cache Folder"
"{E6FB5E20-DE35-11CF-9C87-00AA005127ED}"="WebCheck"
"{ABBE31D0-6DAE-11D0-BECA-00C04FD940BE}"="Subscription Mgr"
"{F5175861-2688-11d0-9C5E-00AA00A45957}"="Subscription Folder"
"{08165EA0-E946-11CF-9C87-00AA005127ED}"="WebCheckWebCrawler"
"{E3A8BDE6-ABCE-11d0-BC4B-00C04FD929DB}"="WebCheckChannelAgent"
"{E8BB6DC0-6B4E-11d0-92DB-00A0C90C2BD7}"="TrayAgent"
"{7D559C10-9FE9-11d0-93F7-00AA0059CE02}"="Code Download Agent"
"{E6CC6978-6B6E-11D0-BECA-00C04FD940BE}"="ConnectionAgent"
"{D8BD2030-6FC9-11D0-864F-00AA006809D9}"="PostAgent"
"{7FC0B86E-5FA7-11d1-BC7C-00C04FD929DB}"="WebCheck SyncMgr Handler"
"{352EC2B7-8B9A-11D1-B8AE-006008059382}"="Shell Application Manager"
"{0B124F8F-91F0-11D1-B8B5-006008059382}"="Installed Apps Enumerator"
"{CFCCC7A0-A282-11D1-9082-006008059382}"="Darwin App Publisher"
"{e84fda7c-1d6a-45f6-b725-cb260c236066}"="Shell Image Verbs"
"{66e4e4fb-f385-4dd0-8d74-a2efd1bc6178}"="Shell Image Data Factory"
"{3F30C968-480A-4C6C-862D-EFC0897BB84B}"="GDI+ file thumbnail extractor"
"{9DBD2C50-62AD-11d0-B806-00C04FD706EC}"="Summary Info Thumbnail handler (DOCFILES)"
"{EAB841A0-9550-11cf-8C16-00805F1408F3}"="HTML Thumbnail Extractor"
"{eb9b1153-3b57-4e68-959a-a3266bc3d7fe}"="Shell Image Property Handler"
"{CC6EEFFB-43F6-46c5-9619-51D571967F7D}"="Web Publishing Wizard"
"{add36aa8-751a-4579-a266-d66f5202ccbb}"="Print Ordering via the Web"
"{6b33163c-76a5-4b6c-bf21-45de9cd503a1}"="Shell Publishing Wizard Object"
"{58f1f272-9240-4f51-b6d4-fd63d1618591}"="Get a Passport Wizard"
"{7A9D77BD-5403-11d2-8785-2E0420524153}"="User Accounts"
"{BD472F60-27FA-11cf-B8B4-444553540000}"="Compressed (zipped) Folder Right Drag Handler"
"{888DCA60-FC0A-11CF-8F0F-00C04FD7D062}"="Compressed (zipped) Folder SendTo Target"
"{f39a0dc0-9cc8-11d0-a599-00c04fd64433}"="Channel File"
"{f3aa0dc0-9cc8-11d0-a599-00c04fd64434}"="Channel Shortcut"
"{f3ba0dc0-9cc8-11d0-a599-00c04fd64435}"="Channel Handler Object"
"{f3da0dc0-9cc8-11d0-a599-00c04fd64437}"="Channel Menu"
"{f3ea0dc0-9cc8-11d0-a599-00c04fd64438}"="Channel Properties"
"{63da6ec0-2e98-11cf-8d82-444553540000}"="FTP Folders Webview"
"{883373C3-BF89-11D1-BE35-080036B11A03}"="Microsoft DocProp Shell Ext"
"{A9CF0EAE-901A-4739-A481-E35B73E47F6D}"="Microsoft DocProp Inplace Edit Box Control"
"{8EE97210-FD1F-4B19-91DA-67914005F020}"="Microsoft DocProp Inplace ML Edit Box Control"
"{0EEA25CC-4362-4A12-850B-86EE61B0D3EB}"="Microsoft DocProp Inplace Droplist Combo Control"
"{6A205B57-2567-4A2C-B881-F787FAB579A3}"="Microsoft DocProp Inplace Calendar Control"
"{28F8A4AC-BBB3-4D9B-B177-82BFC914FA33}"="Microsoft DocProp Inplace Time Control"
"{8A23E65E-31C2-11d0-891C-00A024AB2DBB}"="Directory Query UI"
"{9E51E0D0-6E0F-11d2-9601-00C04FA31A86}"="Shell properties for a DS object"
"{163FDC20-2ABC-11d0-88F0-00A024AB2DBB}"="Directory Object Find"
"{F020E586-5264-11d1-A532-0000F8757D7E}"="Directory Start/Search Find"
"{0D45D530-764B-11d0-A1CA-00AA00C16E65}"="Directory Property UI"
"{62AE1F9A-126A-11D0-A14B-0800361B1103}"="Directory Context Menu Verbs"
"{ECF03A33-103D-11d2-854D-006008059367}"="MyDocs Copy Hook"
"{ECF03A32-103D-11d2-854D-006008059367}"="MyDocs Drop Target"
"{4a7ded0a-ad25-11d0-98a8-0800361b1103}"="MyDocs Properties"
"{750fdf0e-2a26-11d1-a3ea-080036587f03}"="Offline Files Menu"
"{10CFC467-4392-11d2-8DB4-00C04FA31A66}"="Offline Files Folder Options"
"{AFDB1F70-2A4C-11d2-9039-00C04F8EEB3E}"="Offline Files Folder"
"{143A62C8-C33B-11D1-84FE-00C04FA34A14}"="Microsoft Agent Character Property Sheet Handler"
"{ECCDF543-45CC-11CE-B9BF-0080C87CDBA6}"="DfsShell"
"{60fd46de-f830-4894-a628-6fa81bc0190d}"="%DESC_PublishDropTarget%"
"{7A80E4A8-8005-11D2-BCF8-00C04F72C717}"="MMC Icon Handler"
"{0CD7A5C0-9F37-11CE-AE65-08002B2E1262}"=".CAB file viewer"
"{32714800-2E5F-11d0-8B85-00AA0044F941}"="For &People..."
"{8DD448E6-C188-4aed-AF92-44956194EB1F}"="Windows Media Player Play as Playlist Context Menu Handler"
"{CE3FB1D1-02AE-4a5f-A6E9-D9F1B4073E6C}"="Windows Media Player Burn Audio CD Context Menu Handler"
"{F1B9284F-E9DC-4e68-9D7E-42362A59F0FD}"="Windows Media Player Add to Playlist Context Menu Handler"
"{1CDB2949-8F65-4355-8456-263E7C208A5D}"="Desktop Explorer"
"{1E9B04FB-F9E5-4718-997B-B8DA88302A47}"="Desktop Explorer Menu"
"{5CA3D70E-1895-11CF-8E15-001234567890}"="DriveLetterAccess"
"{6bc1bb05-ba15-415d-8c62-093a7f312fd2}"="eFax Messenger - Shell Extension"
"{BDEADF00-C265-11D0-BCED-00A0C90AB50F}"="Web Folders"
"{0006F045-0000-0000-C000-000000000046}"="Microsoft Outlook Custom Icon Handler"
"{42042206-2D85-11D3-8CFF-005004838597}"="Microsoft Office HTML Icon Handler"
"{640167b4-59b0-47a6-b335-a6b3c0695aea}"="Portable Media Devices"
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}"="Portable Media Devices Menu"
"{B9E1D2CB-CCFF-4AA6-9579-D7A4754030EF}"="iTunes"

********************************************************************************
**
HKEY ROOT CLASSIDS:
********************************************************************************
**
Files Found are not all bad files:

C:\WINDOWS\SYSTEM32\
bre32.dll Wed Nov 23 2005 8:22:24p A.... 39 0.04 K
eipnpeq.dll Wed Jan 18 2006 6:39:40p A.... 67,584 66.00 K
fkrwm.dll Wed Jan 18 2006 6:39:42p A.... 24,576 24.00 K
s32evnt1.dll Tue Jan 3 2006 3:31:44p A.... 91,904 89.75 K

4 items found: 4 files, 0 directories.
Total of file sizes: 184,103 bytes 179.79 K
Locate .tmp files:

No matches found.
********************************************************************************
**
Directory Listing of system files:
Volume in drive C is HP_PAVILION
Volume Serial Number is 50E2-5DBF

Directory of C:\WINDOWS\System32

01/16/2006 05:26 PM <DIR> dllcache
08/12/2005 07:26 PM 0 o4ns0e57eh.dll
05/02/2005 09:19 AM 421,888 r?gsvr32.exe
07/26/2002 09:14 PM <DIR> Microsoft
2 File(s) 421,888 bytes
2 Dir(s) 41,228,824,576 bytes free

Track qoo.vbs log:

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\\windows\\system\\hpsysdrv.exe"
"NvCplDaemon"="RUNDLL32.EXE NvQTwk,NvCplDaemon initialize"
"nwiz"="nwiz.exe /install"
"CamMonitor"="c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\Unload\\hpqcmon.exe"
"KBD"="C:\\HP\\KBD\\KBD.EXE"
"StorageGuard"="\"C:\\Program Files\\VERITAS Software\\Update Manager\\sgtray.exe\" /r"
"dla"="C:\\WINDOWS\\system32\\dla\\tfswctrl.exe"
"Recguard"="C:\\WINDOWS\\SMINST\\RECGUARD.EXE"
"IgfxTray"="C:\\WINDOWS\\System32\\igfxtray.exe"
"HotKeysCmds"="C:\\WINDOWS\\System32\\hkcmd.exe"
"PS2"="C:\\WINDOWS\\system32\\ps2.exe"
"NAV Agent"="c:\\PROGRA~1\\NORTON~1\\navapw32.exe"
"Share-to-Web Namespace Daemon"="C:\\Program Files\\Hewlett-Packard\\HP Share-to-Web\\hpgs2wnd.exe"
"Symantec NetDriver Monitor"="C:\\PROGRA~1\\SYMNET~1\\SNDMon.exe /Consumer"
"SSC_UserPrompt"="C:\\Program Files\\Common Files\\Symantec Shared\\Security Center\\UsrPrmpt.exe"
"Adobe Photo Downloader"="\"C:\\Program Files\\Adobe\\Photoshop Album Starter Edition\\3.0\\Apps\\apdproxy.exe\""
"iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"winsync"="C:\\WINDOWS\\System32\\wprcaw.exe reg_run"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
"Installed"="1"

-----------------
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers

Subkey --- BriefcaseMenu
{85BBD920-42A0-1069-A2E4-08002B30309D}
syncui.dll

Subkey --- fmtxyfgq
{c5646f1f-e50a-4900-b8c1-4033e18cf12a}
C:\WINDOWS\System32\fkrwm.dll

Subkey --- HotShellExt_40
{6BC1BB05-BA15-415d-8C62-093A7F312FD2}
C:\Program Files\eFax Messenger 4.0\J2GShell.dll

Subkey --- Offline Files
{750fdf0e-2a26-11d1-a3ea-080036587f03}
C:\WINDOWS\System32\cscui.dll

Subkey --- Open With
{09799AFB-AD67-11d1-ABCD-00C04FC30936}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- Open With EncryptionMenu
{A470F8CF-A1E8-4f65-8335-227475AA5C46}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- Symantec.Norton.Antivirus.IEContextMenu
{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}
c:\Program Files\Norton AntiVirus\NavShExt.dll

Subkey --- {a2a9545d-a0c2-42b4-9708-a0b2badd77c8}
Start Menu Pin
C:\WINDOWS\system32\SHELL32.dll

=====================

HKEY_CLASSES_ROOT\Folder\shellex\ColumnHandlers

Subkey --- {0D2E74C4-3C34-11d2-A27E-00C04FC30871}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- {24F14F01-7B1C-11d1-838f-0000F80461CF}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- {24F14F02-7B1C-11d1-838f-0000F80461CF}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- {66742402-F9B9-11D1-A202-0000F81FEDEE}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- {F9DB5320-233E-11D1-9F84-707F02C10627}
C:\Program Files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll

==============================
C:\Documents and Settings\All Users\Start Menu\Programs\Startup

Adobe Reader Speed Launch.lnk
desktop.ini
eFax DllCmd 4.0.lnk
eFax Tray Menu 4.0.lnk
eFax.com Tray Menu.lnk
hp center UI.lnk
hp center.lnk
hp psc 2000 Series.lnk
Image Transfer.lnk
Live Menu.lnk
Microsoft Office.lnk
officejet 6100.lnk
xogj.exe
==============================
C:\Documents and Settings\Owner.STACKER\Start Menu\Programs\Startup

Adobe Reader Speed Launch.lnk
desktop.ini
eFax DllCmd 4.0.lnk
eFax Tray Menu 4.0.lnk
eFax.com Tray Menu.lnk
hp center UI.lnk
hp center.lnk
hp psc 2000 Series.lnk
Image Transfer.lnk
Live Menu.lnk
Microsoft Office.lnk
officejet 6100.lnk
xogj.exe
desktop.ini
==============================
C:\WINDOWS\system32 cpl files

access.cpl Microsoft Corporation
ALSNDMGR.CPL Avance Logic, Inc.
appwiz.cpl Microsoft Corporation

Find-Qoologic Log:

Find Qoologic last edited 01/08/2006
Running from
C:\Documents and Settings\Owner.STACKER\Desktop\Find-Qoologic\Find-Qoologic
PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, There WILL be LEGIT FILES LISTED PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
»»»»»»»»»»»»»»»»»» Search by size and name»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

C:\WINDOWS\SYSTEM32\FKRWM.DLL
C:\WINDOWS\SYSTEM32\EIPNPEQ.DLL
C:\WINDOWS\SYSTEM32\FJDDVFK.EXE
»»»»»»»»»»»»»»»»»»»»»»»» Checking Global Startup »»»»»»»»»»»»»»»»»»»»»»
C:\DOCUME~1\ALLUSE~1\STARTM~1\PROGRAMS\STARTUP\XOGJ.EXE
.....
.....
SteelWerX Registry Console Tool RC-2
Written by Bobbi Flekman
.....
[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\fmtxyfgq]
@="{c5646f1f-e50a-4900-b8c1-4033e18cf12a}"

[-HKEY_CLASSES_ROOT\CLSID\{incert csdl here}]
[-HKEY_CLASSES_ROOT\CLSID\{6EC11407-5B2E-4E25-8BDF-77445B52AB37}]
[-HKEY_CLASSES_ROOT\Folder\shellex\ColumnHandlers\{6EC11407-5B2E-4E25-8BDF-77445B52AB37}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WebNexus]
.....
.....
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"winsync"="C:\\WINDOWS\\System32\\wprcaw.exe reg_run"
.....
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{9E248641-0E24-4DDB-9A1F-705087832AD6}]

guestolo · « **Reply #7 on:** January 19, 2006, 12:26:27 AM »

Can you go back and do the following please
Double Click on "Track qoo.vbs"

Note - If you Antivirus has Script Blocking, you will get a Pop Up Windows asking you what to do. Allow this Entire Script to Run, its harmless!

Wait a few seconds and a notepad page will pop up, Copy & Paste those results and place them in the next post
Make sure you post the WHOLE log
It appears you may of cut the bottom portion of it off

handsomecrown · « **Reply #8 on:** January 19, 2006, 03:52:37 PM »

Here you are:

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\\windows\\system\\hpsysdrv.exe"
"NvCplDaemon"="RUNDLL32.EXE NvQTwk,NvCplDaemon initialize"
"nwiz"="nwiz.exe /install"
"CamMonitor"="c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\Unload\\hpqcmon.exe"
"KBD"="C:\\HP\\KBD\\KBD.EXE"
"StorageGuard"="\"C:\\Program Files\\VERITAS Software\\Update Manager\\sgtray.exe\" /r"
"dla"="C:\\WINDOWS\\system32\\dla\\tfswctrl.exe"
"Recguard"="C:\\WINDOWS\\SMINST\\RECGUARD.EXE"
"IgfxTray"="C:\\WINDOWS\\System32\\igfxtray.exe"
"HotKeysCmds"="C:\\WINDOWS\\System32\\hkcmd.exe"
"PS2"="C:\\WINDOWS\\system32\\ps2.exe"
"NAV Agent"="c:\\PROGRA~1\\NORTON~1\\navapw32.exe"
"Share-to-Web Namespace Daemon"="C:\\Program Files\\Hewlett-Packard\\HP Share-to-Web\\hpgs2wnd.exe"
"Symantec NetDriver Monitor"="C:\\PROGRA~1\\SYMNET~1\\SNDMon.exe /Consumer"
"SSC_UserPrompt"="C:\\Program Files\\Common Files\\Symantec Shared\\Security Center\\UsrPrmpt.exe"
"Adobe Photo Downloader"="\"C:\\Program Files\\Adobe\\Photoshop Album Starter Edition\\3.0\\Apps\\apdproxy.exe\""
"iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"winsync"="C:\\WINDOWS\\System32\\wprcaw.exe reg_run"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
"Installed"="1"

-----------------
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers

Subkey --- BriefcaseMenu
{85BBD920-42A0-1069-A2E4-08002B30309D}
syncui.dll

Subkey --- fmtxyfgq
{c5646f1f-e50a-4900-b8c1-4033e18cf12a}
C:\WINDOWS\System32\fkrwm.dll

Subkey --- HotShellExt_40
{6BC1BB05-BA15-415d-8C62-093A7F312FD2}
C:\Program Files\eFax Messenger 4.0\J2GShell.dll

Subkey --- Offline Files
{750fdf0e-2a26-11d1-a3ea-080036587f03}
C:\WINDOWS\System32\cscui.dll

Subkey --- Open With
{09799AFB-AD67-11d1-ABCD-00C04FC30936}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- Open With EncryptionMenu
{A470F8CF-A1E8-4f65-8335-227475AA5C46}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- Symantec.Norton.Antivirus.IEContextMenu
{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}
c:\Program Files\Norton AntiVirus\NavShExt.dll

Subkey --- {a2a9545d-a0c2-42b4-9708-a0b2badd77c8}
Start Menu Pin
C:\WINDOWS\system32\SHELL32.dll

=====================

HKEY_CLASSES_ROOT\Folder\shellex\ColumnHandlers

Subkey --- {0D2E74C4-3C34-11d2-A27E-00C04FC30871}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- {24F14F01-7B1C-11d1-838f-0000F80461CF}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- {24F14F02-7B1C-11d1-838f-0000F80461CF}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- {66742402-F9B9-11D1-A202-0000F81FEDEE}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- {F9DB5320-233E-11D1-9F84-707F02C10627}
C:\Program Files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll

==============================
C:\Documents and Settings\All Users\Start Menu\Programs\Startup

Adobe Reader Speed Launch.lnk
desktop.ini
eFax DllCmd 4.0.lnk
eFax Tray Menu 4.0.lnk
eFax.com Tray Menu.lnk
hp center UI.lnk
hp center.lnk
hp psc 2000 Series.lnk
Image Transfer.lnk
Live Menu.lnk
Microsoft Office.lnk
officejet 6100.lnk
xogj.exe
==============================
C:\Documents and Settings\Owner.STACKER\Start Menu\Programs\Startup

Adobe Reader Speed Launch.lnk
desktop.ini
eFax DllCmd 4.0.lnk
eFax Tray Menu 4.0.lnk
eFax.com Tray Menu.lnk
hp center UI.lnk
hp center.lnk
hp psc 2000 Series.lnk
Image Transfer.lnk
Live Menu.lnk
Microsoft Office.lnk
officejet 6100.lnk
xogj.exe
desktop.ini
==============================
C:\WINDOWS\system32 cpl files

access.cpl Microsoft Corporation
ALSNDMGR.CPL Avance Logic, Inc.
appwiz.cpl Microsoft Corporation
bdeadmin.cpl Inprise Corporation
bthprops.cpl Microsoft Corporation
desk.cpl Microsoft Corporation
firewall.cpl Microsoft Corporation
hdwwiz.cpl Microsoft Corporation
igfxcpl.cpl Intel Corporation
inetcpl.cpl Microsoft Corporation
intl.cpl Microsoft Corporation
irprops.cpl Microsoft Corporation
joy.cpl Microsoft Corporation
main.cpl Microsoft Corporation
mmsys.cpl Microsoft Corporation
ncpa.cpl Microsoft Corporation
netsetup.cpl Microsoft Corporation
nusrmgr.cpl Microsoft Corporation
nvtuicpl.cpl NVIDIA Corporation
odbccp32.cpl Microsoft Corporation
P2P Networking v123.cpl Squid Software OÜ
PLOTMAN.CPL Autodesk, Inc.
powercfg.cpl Microsoft Corporation
speech.cpl Microsoft
STYLEMAN.CPL Autodesk, Inc.
sysdm.cpl Microsoft Corporation
telephon.cpl Microsoft Corporation
timedate.cpl Microsoft Corporation
wscui.cpl Microsoft Corporation
wuaucpl.cpl Microsoft Corporation

guestolo · « **Reply #9 on:** January 19, 2006, 04:38:52 PM »

EDIT>>I didn't mention this earlier, but should of
If this version of Norton's does not include a Firewall
At minimum, for now
Go to the following link
Take note how to enable the Firewall for Service pack 1
http://www.uic.edu/depts/accc/lan/res-net/xpfirewall.html
If it's not enabled, try and enable it now

Can you do the following please
Ewido took care of a lot of bad files, including the ones you couldn't delete
You may also find that Win-dh is no longer in add/remove prgrams

=Open Notepad (START>>>RUN>>>type in notepad)
Hit OK
Copy the contents of the CODE box to notepad, not including the word "code"
In Notepad click FILE>>SAVE AS
IMPORTANT>>>Change the Save as Type to All Files.
Name the file as fix.reg

Save this file on the desktop, well need this later, don't run it yet
Ensure to include REGEDIT4 and below in the code box

Code: [Select]

REGEDIT4

[-HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\fmtxyfgq]

[-HKEY_CLASSES_ROOT\CLSID\{c5646f1f-e50a-4900-b8c1-4033e18cf12a}]

[-HKEY_CLASSES_ROOT\CLSID\{6EC11407-5B2E-4E25-8BDF-77445B52AB37}]

[-HKEY_CLASSES_ROOT\Folder\shellex\ColumnHandlers\{6EC11407-5B2E-4E25-8BDF-77445B52AB37}]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WebNexus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"winsync"=-

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{9E248641-0E24-4DDB-9A1F-705087832AD6}]

Open Ewido
From the main ewido screen, click on Update in the left menu, then click the Start update button.
After the update finishes (the status bar at the bottom will display "Update successful")
Close out Ewido for now, we'll need it later
If for some reason the Updater won't work can you manually download the
Updates from this link
http://www.ewido.net/en/download/updates/

==Download the Killbox by Option^Explicit.
* Save it to your desktop

Can you save the rest of these instruction to a text file on the desktop please

Close all other Windows, including this one
Do a "System scan only" with Hijackthis and put a check next to these entries:

O20 - Winlogon Notify: docent0 - docent0.dll (file missing)
O20 - Winlogon Notify: msupdate - msupdate32.dll (file missing)

After you have ticked the above entry, close All other open windows
Leave Hijackthis open and click FIX CHECKED
OK the prompt and exit Hijackthis

Have just the text file you saved with instructions open
Run Pocket KillBox.exe
Click on TOOLS>>Delete Temp files

In the killbox program, select the Delete on Reboot option.
Copy the file names below to the clipboard by highlighting them and pressing the 2 key combination on your keyboard
Control + C

Killbox files to highlight between dotted lines
===================================================
C:\WINDOWS\SYSTEM32\bre32.dll
C:\WINDOWS\SYSTEM32\eipnpeq.dll
C:\WINDOWS\SYSTEM32\fkrwm.dll
C:\WINDOWS\SYSTEM32\wprbaw.dll
C:\WINDOWS\System32\o4ns0e57eh.dll
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\xogj.exe
C:\Documents and Settings\Owner.STACKER\Start Menu\Programs\Startup\xogj.exe
C:\WINDOWS\SYSTEM32\FJDDVFK.EXE
C:\WINDOWS\system32\P2P Networking v123.cpl

===================================================
*Return to Killbox, go to the File menu, and choose "Paste from Clipboard".
*Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.

If your computer doesn't restart
Please Restart it now manually into safe mode
You can do this by tapping the F8 key as the system is restarting, just before Windows loads
Choose Safe mode from the startup menu and hit Enter

In safe mode, again
==Open Ewido Security Suite
Click on the Scanner button on the left menu
Select Complete System Scan
*If Ewido finds something it will prompt you with "Infected Object found"
Ensure the following are Selected
*1. Perform Action = Remove
*2. Create Encrypted Backup in Quarantine (Recommended)
*3. Perform action with all infections
Then click OK
When Ewido has finished it's scan click the "Save Report" button
Save the report to desktop
Exit Ewido
NOTE: When Ewido is running, don't open any other Windows

Double click on fix.reg and allow to add/merge to the registry

Reboot back to normal mode, but don't open any other windows

From the l2mfix folder on your desktop, double click l2mfix.bat and select option #2 for Run Fix by typing 2 and then pressing enter. It will process then start. Your desktop and icons will disappear (this is normal). L2mfix will continue to scan your computer and when it's finished, it will be ready for a reboot. Press any key to reboot. After the reboot notepad will open with a log

I need to see the following please

1. Post the log from L2Mfix
2. Post a fresh hijackthis log
3. Post the full report from Ewido's
4. Can you also do the following again
Open the FindQoologic folder.
Locate and double-click the Find-Qoologic.bat file to run it.
Choose option 1 for Run Findqoologic by typing 1 and pressing enter.
This will scan your system.
Wait until a text opens.
Post this in your next reply

handsomecrown · « **Reply #10 on:** January 20, 2006, 11:38:31 PM »

1. L2Mfix Log:

L2mfix 010406
Creating Account.
The command completed successfully.

Adding Administrative privleges.
The command completed successfully.
Checking for L2MFix account(0=no 1=yes):
1
Granting SeDebugPrivilege to L2MFIX ... successful

Running From:
C:\WINDOWS\system32

Killing Processes!

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 [email protected]
Killing PID 452 'smss.exe'

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 [email protected]
Killing PID 536 'winlogon.exe'

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 [email protected]
Killing PID 904 'explorer.exe'
Killing PID 904 'explorer.exe'

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 [email protected]
Error, Cannot find a process with an image name of rundll32.exe
Restoring Sedebugprivilege:
Granting SeDebugPrivilege to Administrators ... successful

Scanning First Pass. Please Wait!

First Pass Completed

Second Pass Scanning

Second pass Completed!
Desktop.ini sucessfully removed

Restoring Windows Update Certificates.:

The following Is the Current Export of the Winlogon notify key:
****************************************************************************
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,33,00,32,00,2e,00,64,00,6c,00,\
6c,00,00,00
"Logoff"="ChainWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,6e,00,65,00,74,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Logoff"="CryptnetWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll]
"DLLName"="cscdll.dll"
"Logon"="WinlogonLogonEvent"
"Logoff"="WinlogonLogoffEvent"
"ScreenSaver"="WinlogonScreenSaverEvent"
"Startup"="WinlogonStartupEvent"
"Shutdown"="WinlogonShutdownEvent"
"StartShell"="WinlogonStartShellEvent"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
@=""
"DLLName"="igfxsrvc.dll"
"Asynchronous"=dword:00000001
"Impersonate"=dword:00000001
"Unlock"="WinlogonUnlockEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ScCertProp]
"DLLName"="wlnotify.dll"
"Logon"="SCardStartCertProp"
"Logoff"="SCardStopCertProp"
"Lock"="SCardSuspendCertProp"
"Unlock"="SCardResumeCertProp"
"Enabled"=dword:00000001
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Schedule]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,00,6c,00,6e,00,6f,00,74,00,69,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Impersonate"=dword:00000000
"StartShell"="SchedStartShell"
"Logoff"="SchedEventLogOff"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy]
"Logoff"="WLEventLogoff"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001
"DllName"=hex(2):73,00,63,00,6c,00,67,00,6e,00,74,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn]
"DLLName"="WlNotify.dll"
"Lock"="SensLockEvent"
"Logon"="SensLogonEvent"
"Logoff"="SensLogoffEvent"
"Safe"=dword:00000001
"MaxWait"=dword:00000258
"StartScreenSaver"="SensStartScreenSaverEvent"
"StopScreenSaver"="SensStopScreenSaverEvent"
"Startup"="SensStartupEvent"
"Shutdown"="SensShutdownEvent"
"StartShell"="SensStartShellEvent"
"PostShell"="SensPostShellEvent"
"Disconnect"="SensDisconnectEvent"
"Reconnect"="SensReconnectEvent"
"Unlock"="SensUnlockEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,00,6c,00,6e,00,6f,00,74,00,69,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Impersonate"=dword:00000000
"Logoff"="TSEventLogoff"
"Logon"="TSEventLogon"
"PostShell"="TSEventPostShell"
"Shutdown"="TSEventShutdown"
"StartShell"="TSEventStartShell"
"Startup"="TSEventStartup"
"MaxWait"=dword:00000258
"Reconnect"="TSEventReconnect"
"Disconnect"="TSEventDisconnect"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wlballoon]
"DLLName"="wlnotify.dll"
"Logon"="RegisterTicketExpiredNotificationEvent"
"Logoff"="UnregisterTicketExpiredNotificationEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

The following are the files found:
****************************************************************************

Registry Entries that were Deleted:
Please verify that the listing looks ok.
If there was something deleted wrongly there are backups in the backreg folder.
****************************************************************************
REGEDIT4

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]
REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
"SV1"=""
****************************************************************************
Desktop.ini Contents:
****************************************************************************
[.ShellClassInfo]
CLSID={645FF040-5081-101B-9F08-00AA002F954E}
<IDone>{97001DD7-68B0-4BD5-93E5-52F65727D618}</IDone>
<IDtwo>VT00</IDtwo>
<VERSION>200</VERSION>
****************************************************************************
Checking for L2MFix account(0=no 1=yes):
0
Zipping up files for submission:
zip warning: name not matched: dlls\*.*

zip error: Nothing to do! (backup.zip)
adding: backregs/notibac.reg (140 bytes security) (deflated 87%)

2. HijackThis Log:

Logfile of HijackThis v1.99.1
Scan saved at 9:31:45 PM, on 1/20/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\eFax Messenger 4.0\J2GDllCmd.exe
C:\Program Files\eFax Messenger 4.0\J2GTray.exe
C:\Program Files\Common Files\efax\HotTray.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Documents and Settings\Owner.STACKER\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us6.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us6.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us6.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://us6.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us6.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us6.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us6.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us6.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://srch-us6.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://srch-us6.hpwis.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: eFax DllCmd 4.0.lnk = C:\Program Files\eFax Messenger 4.0\J2GDllCmd.exe
O4 - Global Startup: eFax Tray Menu 4.0.lnk = C:\Program Files\eFax Messenger 4.0\J2GTray.exe
O4 - Global Startup: eFax.com Tray Menu.lnk = C:\Program Files\Common Files\efax\HotTray.exe
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: Live Menu.lnk = C:\Program Files\Common Files\efax\Dllcmd32.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: officejet 6100.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

3. Ewido Report:

Uploaded HERE due to length.

4. Find-QooLogic Scan Log:

Find Qoologic last edited 01/08/2006
Running from
C:\Documents and Settings\Owner.STACKER\Desktop\Find-Qoologic\Find-Qoologic
PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, There WILL be LEGIT FILES LISTED PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
»»»»»»»»»»»»»»»»»» Search by size and name»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

»»»»»»»»»»»»»»»»»»»»»»»» Checking Global Startup »»»»»»»»»»»»»»»»»»»»»»
.....
.....
SteelWerX Registry Console Tool RC-2
Written by Bobbi Flekman
.....
[-HKEY_CLASSES_ROOT\CLSID\{incert csdl here}]
[-HKEY_CLASSES_ROOT\CLSID\{6EC11407-5B2E-4E25-8BDF-77445B52AB37}]
[-HKEY_CLASSES_ROOT\Folder\shellex\ColumnHandlers\{6EC11407-5B2E-4E25-8BDF-77445B52AB37}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WebNexus]
.....
.....
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
.....
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{9E248641-0E24-4DDB-9A1F-705087832AD6}]

guestolo · « **Reply #11 on:** January 20, 2006, 11:48:09 PM »

I think you nailed it

http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\'

\' />

We just have some leftovers to do
Do a "System scan only" with Hijackthis and put a check next to these entries:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us6.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us6.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us6.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://us6.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us6.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us6.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us6.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us6.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://srch-us6.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://srch-us6.hpwis.com/

After you have ticked the above entry, close All other open windows
Including this one
Leave Hijackthis open and click FIX CHECKED
OK the prompt and exit Hijackthis

==Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):

* Empty Recycle Bins
* Delete Cookies
* Delete Prefetch files
* Cleanup! All Users

Click OK
Press the CleanUp! button to start the program.
When it's done
Reboot the computer

Back in windows
Access Internet Options via Control Panel
Under the Programs tab "Reset Web Settings"
Under the General tab---Delete files + offline content---Also Reset home page
Restart IE

Let's do on more double check before we update this machine to SP2
Use Internet Explorer and Run the online Panda ActiveScan
* Once you are on the Panda site click the Scan your PC button.
* A new window will open...click the big Check Now button.
* Enter your Country.
* Enter your State/Province.
* Enter your e-mail address.
* Select either "Home User or Company."
* Click the big Scan Now button.
* Allow the ActiveX component to install and download the files required for the scan. This may take a couple of minutes.
* Click on Local Disks to start the scan.

When the scan is complete
click See Report, then click Save Report and save it to your Desktop.

Post back the following please
1. Post back a fresh hijackthis log
2. Post the full report from Panda's

handsomecrown · « **Reply #12 on:** January 21, 2006, 11:09:32 AM »

Hmmm... It seems we still have a few problems...

HijackThis Log:

Logfile of HijackThis v1.99.1
Scan saved at 9:04:11 AM, on 1/21/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\eFax Messenger 4.0\J2GDllCmd.exe
C:\Program Files\eFax Messenger 4.0\J2GTray.exe
C:\Program Files\Common Files\efax\HotTray.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Documents and Settings\Owner.STACKER\Desktop\hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\RunOnce: [Panda_cleaner_169557] C:\WINDOWS\System32\ActiveScan\pavdr.exe 169557
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: eFax DllCmd 4.0.lnk = C:\Program Files\eFax Messenger 4.0\J2GDllCmd.exe
O4 - Global Startup: eFax Tray Menu 4.0.lnk = C:\Program Files\eFax Messenger 4.0\J2GTray.exe
O4 - Global Startup: eFax.com Tray Menu.lnk = C:\Program Files\Common Files\efax\HotTray.exe
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: Live Menu.lnk = C:\Program Files\Common Files\efax\Dllcmd32.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: officejet 6100.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Panda Report:

Located HERE.

guestolo · « **Reply #13 on:** January 21, 2006, 01:46:54 PM »

Can you make sure that you have rebooted the computer now that you have run the Panda scan

Back in Windows
Go to start>>run>>copy and paste the following into the open field, then hit OK

regsvr32 /u occache.dll

This will help make some files visible in the Downloaded Program Files folder

Find and delete the following files, make sure windows is set to show hidden files and folders
Exact file names in the exact folders please

C:\Program Files\Windows Media Player\wmplayer.exe.tmp
C:\WINDOWS\Downloaded Program Files\turbo.inf
C:\WINDOWS\Downloaded Program Files\VBouncerOuter1404030731.exe

C:\WINDOWS\icont.exe
C:\WINDOWS\inf\polall1r.inf
C:\WINDOWS\inf\satmat.inf
C:\WINDOWS\NDNuninstall4_88.exe
C:\WINDOWS\NDNuninstall4_94.exe
C:\WINDOWS\satmat.ini
C:\WINDOWS\susp.ini
C:\WINDOWS\system32\install.exe
C:\WINDOWS\system32\P2P Networking v123.cpl
C:\WINDOWS\thin-114-1-x-x.exe
C:\WINDOWS\WindowsUpd2.exe
C:\WINDOWS\woinstall.exe
C:\GatorPatch.log
C:\keys.ini

You can go into the C:\Program Files\Support.com folder and delete the backups
May have to be done in safe mode or an option to remove the backups thru the program itself
When that's done go back to START>>run>>copy and paste the following into the open field than hit OK
regsvr32 occache.dll

Post back and let me know how things are running
Your version of Norton's is quite outdated, does it still update?
If you don't plan on updating it, would you consider uninstalling it and try an Alternative free version?

handsomecrown · « **Reply #14 on:** January 21, 2006, 03:14:06 PM »

All of those files deleted fine. I have not seen a single pop up since I deleted them either which is a good sign. The computer also seems to be running much faster with websites loading in half the time. My dad said he would rather not delete the Norton he has now because he just renewed the subscription.

One thing I wanted to say also is that when he logs on, an alert box opens that says "DLLCMD32.EXE" - "This file could not be located". I don't know what that file is used for, but I thought maybe you should know.

I don't know if you wanted a HijackThis log file but here is one anyway:

Logfile of HijackThis v1.99.1
Scan saved at 1:07:41 PM, on 1/21/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\eFax Messenger 4.0\J2GDllCmd.exe
C:\Program Files\eFax Messenger 4.0\J2GTray.exe
C:\Program Files\Common Files\efax\HotTray.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Documents and Settings\Owner.STACKER\Desktop\hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: eFax DllCmd 4.0.lnk = C:\Program Files\eFax Messenger 4.0\J2GDllCmd.exe
O4 - Global Startup: eFax Tray Menu 4.0.lnk = C:\Program Files\eFax Messenger 4.0\J2GTray.exe
O4 - Global Startup: eFax.com Tray Menu.lnk = C:\Program Files\Common Files\efax\HotTray.exe
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: Live Menu.lnk = C:\Program Files\Common Files\efax\Dllcmd32.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: officejet 6100.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

guestolo · « **Reply #15 on:** January 21, 2006, 03:32:33 PM »

Hold onto Norton then, as he has just renewed it
I just wanted to make sure the virus definitions were kept up to date

The file Dllcmd32.exe is related too
eFax Messenger 4.0

I'm not familiar with the program, it may be corrupt and need uninstalled>>reinstalled
Or have Hijackthis fix checked this entry with all other windows closed

O4 - Global Startup: Live Menu.lnk = C:\Program Files\Common Files\efax\Dllcmd32.exe

Additionally, he also has other optionals that don't need to be running on startup
It will save on resources to have hijackthis fix them
Don't remove the backups that hijackthis makes, until your happy with the way everything is running
I would tick the next ones too
They can be started manually
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

I'm not sure if he needs efax system tray running on startup?

Reboot the computer after you have fixed any of the above

Just some final cleanup to do later

handsomecrown · « **Reply #16 on:** January 21, 2006, 03:54:16 PM »

The computer seems to load much faster now, and I have still yet to see a pop up. After deleting the DLLCMD32.EXE file eFax seems to be fine.

Here is another HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 1:47:31 PM, on 1/21/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\windows\system\hpsysdrv.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\eFax Messenger 4.0\J2GDllCmd.exe
C:\Program Files\eFax Messenger 4.0\J2GTray.exe
C:\Program Files\Common Files\efax\HotTray.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Documents and Settings\Owner.STACKER\Desktop\hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: eFax DllCmd 4.0.lnk = C:\Program Files\eFax Messenger 4.0\J2GDllCmd.exe
O4 - Global Startup: eFax Tray Menu 4.0.lnk = C:\Program Files\eFax Messenger 4.0\J2GTray.exe
O4 - Global Startup: eFax.com Tray Menu.lnk = C:\Program Files\Common Files\efax\HotTray.exe
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: officejet 6100.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

guestolo · « **Reply #17 on:** January 21, 2006, 04:09:45 PM »

Good work, I think your ready to do some final cleanup

*If everything is running better
We should clear all your restore points to ensure you don't restore any nasties that may be residing in the
restore folders
Go to START>>RUN>>In the open field
type in msconfig
Click the "Launch System Restore" button
On the Left hand side click on "System Restore Settings"
Put a Check in "Turn off System Restore"

Apply it and OK out of there>>Reboot your computer

Back in Windows, Go back and take the check out of Turn off system restore
This will reenable the System Restore feature and creates a new restore point

After that's done

Code: [Select]

EDIT>>I just remembered the following
C:\WINDOWS\System32\drivers\etc\hosts: (unrepairable)
Can you open Hijackthi>>Open Misc tools section>>Open Hosts file manager
Click the "Open In Notepad" button
A text file will open, can you come back here and post the contents of this text file please
Hoster we ran earlier should of restored this hosts file, I just want to be sure

[indent]===========================[/indent]
*For added protections against future attacks
You should install this free tool
SpywareBlaster 3.5.1 by JavaCool

[indent]===========================[/indent]
[/list]*Check for updates with your anti-spyware programs and run a check on a regular basis
About every couple of weeks>>ad-aware and Spybot

In addition Open Spybot 1.4
*Click the "Immunize" button on the left>>>OK at the prompt>>Immunzine at the top green cross
Do the above after every update
[indent]===========================[/indent]
I would opt to hold onto CleanUp! <--can be ran once a week
and Ewido<--check for updates once a month and run a scan
[indent]===========================[/indent]

Now to get you updated to SP2
I would run Cleanup! again with the instructions I posted earlier
This cleans your temp folders, etc...
Also cleans your prefetch folder, if you find the first bootup after running CleanUp! is a little slower
That is because of the cleaning of the prefetch, not to worry
Bootup will be faster next time around

I would also take this oppurtunity to to a Disk Defragment
I prefer to do this in safe mode, allows minimal running
It may take some time if it hasn't been done for awhile
Afterwards, boot back to Normal mode
We've started you in the right direction to install SP2
Please, additionally, take a look at this link
http://www.microsoft.com/windowsxp/sp2/default.mspx
Afterwards, visit Windows updates and install SP2, may take about 30 minutes or more on cable, dsl

Once installed, reboot the computer
Just a reminder, if you are not set to Autoupdate, make a habit of visiting Windows Updates
and check for High Priority updates at least once a month
This is important in keeping your system secure

Stay safe

http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/biggrin.gif\' class=\'bbc_emoticon\' alt=\'

\' />

NOTE: I wouldn't be without Firefox, your running an older version
you may want to uninstall your version and install the latest
http://www.mozilla.com/

handsomecrown · « **Reply #18 on:** January 22, 2006, 03:02:07 PM »

Here is the hosts file you asked for:

# Copyright © 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a "#" symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
#
127.0.0.1 localhost

Here is another HijackThis Log file:

Logfile of HijackThis v1.99.1
Scan saved at 12:56:57 PM, on 1/22/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\msiexec.exe
C:\WINDOWS\system32\ctfmon.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\eFax Messenger 4.0\J2GDllCmd.exe
C:\Program Files\eFax Messenger 4.0\J2GTray.exe
C:\Program Files\Common Files\efax\HotTray.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\WINDOWS\system32\ntvdm.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Owner.STACKER\Desktop\hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: eFax DllCmd 4.0.lnk = C:\Program Files\eFax Messenger 4.0\J2GDllCmd.exe
O4 - Global Startup: eFax Tray Menu 4.0.lnk = C:\Program Files\eFax Messenger 4.0\J2GTray.exe
O4 - Global Startup: eFax.com Tray Menu.lnk = C:\Program Files\Common Files\efax\HotTray.exe
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: officejet 6100.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1137913184062
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1137913170578
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

guestolo · « **Reply #19 on:** January 22, 2006, 03:36:57 PM »

Hosts file looks good, just one last one too take care of in your hijackthis log

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

This is what it's related too

Quote

Realtek AC97 Audio - Event Monitor. "Spyware" file used surreptitiously to monitor one's actions. It is not a sinister one, like remote control programs, but it is being used by Realtek to gather data about customers

I wouldn't leave it running

Do a system scan only with hijackthis, with all other windows closed
Fix checked that entry
Reboot the computer

Back in Windows
Navigate to this file
C:\WINDOWS\ALCXMNTR.EXE
Right click on it and rename too ALCXMNTR.EX_
This will ensure it won't start

Additionally, can you make sure that you have all latest high priority updates installed
You may have, just double check
Open IE>>Click on TOOLS>>Windows updates
Click the EXPRESS button, let it scan
When it's done it will notify you if you have any highpriorities to install
Reboot if any installed and requires a restart
I would say this computer is safer now

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