Author Topic: Bad e-mail, I think I'm infected  (Read 1531 times)

Offline Heather

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Bad e-mail, I think I'm infected
« on: July 04, 2007, 12:18:19 AM »
I recieved an e-mail today saying there was a 4th of July e-card waiting for me and I didn't recognize the address but one of the words made me think it might be an update about a dog I rescued a while back.
I clicked on the link and there was an empty page. I got really suspicious and tried to close the page but it wouldn't close so I hard booted to get rid of it. nothing else was working. since then I am having problems with logging onto windows when puter goes to dormant, and the internet explorer icon likes to disappear among other weird things. log to follow, thanks for any help you may be able to offer.

Logfile of HijackThis v1.99.1
Scan saved at 10:01:36 PM, on 7/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\system32\hkcmd.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\AOL\Active Virus Shield\avp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\AOL\Active Virus Shield\avp.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;<local>;*.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST1.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar1.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar1.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Verizon_McciTrayApp] C:\Program Files\Verizon\McciTrayApp.exe
O4 - HKLM\..\Run: [aol] "C:\Program Files\AOL\Active Virus Shield\avp.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sdcCommon...DSL/tgctlcm.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/.../ymmapi_416.dll
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/m...,19/mcgdmgr.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_...aploader_v6.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: klogon - C:\WINDOWS\system32\klogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Active Virus Shield (AVP) - Unknown owner - C:\Program Files\AOL\Active Virus Shield\avp.exe" -r (file missing)
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Sunbelt Kerio Personal Firewall 4 (KPF4) - Sunbelt Software - C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe

Offline guestolo

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Bad e-mail, I think I'm infected
« Reply #1 on: July 04, 2007, 12:26:28 AM »
AV probably hasn't updated to this virus yet, probably fairly new

If you have a copy of combofix, please delete it

Download this file - Combofix.exe and save it ONLY to your desktop
Double click combofix.exe & follow the prompts.
When finished, it shall produce a log for you.
Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Post the log from combofix
Let's see if it unveils anything

I may not see it tonight, as I'm off to bed soon, but I'll take a look tomorrow

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline Heather

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Bad e-mail, I think I'm infected
« Reply #2 on: July 04, 2007, 11:00:15 AM »
yea, finally got a log out of it.
here ya go.






"Heather" - 2007-07-04  8:47:28 - ComboFix 07-07-04.4 - Service Pack 2  


(((((((((((((((((((((((((   Files Created from 2007-06-04 to 2007-07-04  )))))))))))))))))))))))))))))))


2007-07-04 08:32   51,200   --a------   C:\WINDOWS\nircmd.exe
2007-06-10 15:25   65,824   --ahs----   C:\WINDOWS\SYSTEM32\DRIVERS\fidbox2.dat
2007-06-10 15:25   6,451,232   --ahs----   C:\WINDOWS\SYSTEM32\DRIVERS\fidbox.dat
2007-06-05 10:48   <DIR>   d--------   C:\DOCUME~1\ALLUSE~1\APPLIC~1\Motive
2007-06-05 10:36   <DIR>   d--------   C:\Program Files\Verizon


((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))

2007-07-01 05:35:51   --------   d-----w   C:\DOCUME~1\Heather\APPLIC~1\U3
2007-06-10 22:18:48   --------   d-----w   C:\Program Files\McAfee.com
2007-06-05 18:00:45   --------   d-----w   C:\DOCUME~1\Heather\APPLIC~1\Motive
2007-06-05 17:48:54   --------   d-----w   C:\Program Files\Common Files\Motive
2007-06-05 17:48:41   --------   d-----w   C:\Program Files\Motive
2007-05-16 15:12:02   683,520   ----a-w   C:\WINDOWS\system32\inetcomm.dll
2007-05-09 00:23:00   52,320   ----a-w   C:\DOCUME~1\Heather\APPLIC~1\GDIPFONTCACHEV1.DAT
2007-05-07 16:44:35   164   ----a-w   C:\install.dat
2007-04-25 14:21:15   144,896   ----a-w   C:\WINDOWS\system32\schannel.dll
2007-04-18 16:12:23   2,854,400   ----a-w   C:\WINDOWS\system32\msi.dll
2007-04-17 05:47:36   33,624   ----a-w   C:\WINDOWS\system32\wups.dll
2007-04-17 05:45:54   1,710,936   ----a-w   C:\WINDOWS\system32\wuaueng.dll
2007-04-17 05:45:48   549,720   ----a-w   C:\WINDOWS\system32\wuapi.dll
2007-04-17 05:45:42   325,976   ----a-w   C:\WINDOWS\system32\wucltui.dll
2007-04-17 05:45:36   203,096   ----a-w   C:\WINDOWS\system32\wuweb.dll
2007-04-17 05:45:28   92,504   ----a-w   C:\WINDOWS\system32\cdm.dll
2007-04-17 05:45:20   53,080   ----a-w   C:\WINDOWS\system32\wuauclt.exe
2007-04-17 05:45:20   43,352   ----a-w   C:\WINDOWS\system32\wups2.dll
2007-04-17 05:44:20   271,224   ----a-w   C:\WINDOWS\system32\mucltui.dll
2007-04-17 05:44:18   208,248   ----a-w   C:\WINDOWS\system32\muweb.dll
2007-04-04 02:10:36   1,121   ----a-w   C:\WINDOWS\unins000.dat


(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
 
 
*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
2006-12-18 05:16   59032   --a------   C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{5CA3D70E-1895-11CF-8E15-001234567890}]
2003-08-05 23:04   106548   --a------   C:\WINDOWS\system32\dla\tfswshx.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{9394EDE7-C8B5-483E-8773-474BF36AF6E4}]
2004-08-13 17:42   155648   --a------   C:\Program Files\MSN Apps\ST1.03.0000.1005\en-xu\stmain.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
2007-01-20 00:55   2403392   -ra------   c:\program files\google\googletoolbar4.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
2007-06-01 15:24   325048   --a------   C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0}]
2004-08-13 17:42   282624   --a------   C:\Program Files\MSN Apps\MSN Toolbar1.02.3000.1001\en-us\msntb.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IntelMeM"="C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 18:12]
"Logitech Utility"="Logi_MwX.Exe" [2003-12-17 10:50 C:\WINDOWS\LOGI_MWX.EXE]
"SsAAD.exe"="C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe" [2006-01-07 02:36]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2006-03-17 00:24]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2006-02-19 03:41]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-10-25 19:58]
"Verizon_McciTrayApp"="C:\Program Files\Verizon\McciTrayApp.exe" [2007-03-11 14:37]
"@"="" []

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 00:56]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-01 15:24]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"ALUAlert"=C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"NoDispAppearancePage"=0 (0x0)
"NoColorChoice"=0 (0x0)
"NoSizeChoice"=0 (0x0)
"NoDispBackgroundPage"=0 (0x0)
"NoDispScrSavPage"=0 (0x0)
"NoDispCPL"=0 (0x0)
"NoVisualStyleChoice"=0 (0x0)
"NoDispSettingsPage"=0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoActiveDesktopChanges"=0 (0x0)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoSaveSettings"=0 (0x0)
"NoThemesTab"=0 (0x0)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{54D9498B-CF93-414F-8984-8CE7FDE0D391}"="C:\Program Files\ewido anti-malware\shellhook.dll" [2004-09-30 05:21]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
Usnsvc   usnsvc

*Newly Created Service* - CATCHME

Contents of the 'Scheduled Tasks' folder
2007-06-28 00:13:00  C:\WINDOWS\tasks\AppleSoftwareUpdate.job
2004-04-17 03:57:12  C:\WINDOWS\tasks\ISP signup reminder 1.job
2007-07-04 15:53:00  C:\WINDOWS\tasks\Symantec NetDetect.job
2007-01-02 03:58:06  C:\WINDOWS\tasks\WebReg .job
2007-07-03 07:00:00  C:\WINDOWS\tasks\wrSpySweeperTrialSweep.job

**************************************************************************

catchme 0.3.915 W2K/XP/Vista - rootkit detector by Gmer, http://www.gmer.net
Rootkit scan 2007-07-04 08:52:27
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

Completion time: 2007-07-04  8:54:16
C:\ComboFix-quarantined-files.txt ... 2007-07-04 08:54

   --- E O F ---

Offline guestolo

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Bad e-mail, I think I'm infected
« Reply #3 on: July 05, 2007, 12:04:35 AM »
I'm not seeing nothing running in your processes that looks suspicious
Are you getting notifications or warnings from either SpySweeper or Active Virus shield?

I would ensure both are updated
Reboot into safe mode and run a complete system scan with both

Reboot back to normal windows and see how things are running
Let me know how it goes

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline Heather

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Bad e-mail, I think I'm infected
« Reply #4 on: July 06, 2007, 01:39:03 AM »
ok did the scans in safe mode, AVS is current, spysweep is a tad outdated but I cannot re-purchase for a couple more weeks.
getting harder to stay functional, pc is not recognizing keyboard much of the time and I have to keep re-booting.
AVS does have one repetative alert

suspected trojan
File [From:"Ebay"<[email protected]>][subject:TKO NOTICE:suspicious activity.][Time:2007/06/25 07:00:36]\text/html:

what next?

Offline guestolo

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Bad e-mail, I think I'm infected
« Reply #5 on: July 06, 2007, 07:58:39 AM »
If SpySweeper is outdated, you may want to uninstall it for now, this way it won't interfere with any fixes we try

Can I have you run a couple scans for me

Download Dr.Web CureIt to the desktop:
ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe

Don't run it yet, instead plug in your external harddrive so they can be scanned also
Then:
  • Doubleclick the drweb-cureit.exe file and Allow to run the express scan
  • This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
  • Once the short scan has finished, Click Options > Change settings
  • Choose the "Scan"-tab, remove the mark at "Heuristic analysis".
  • Back at the main window, mark the drives that you want to scan.
  • Select all drives. A red dot shows which drives have been chosen.
  • Click the green arrow at the right, and the scan will start.
  • Click 'Yes to all' if it asks if you want to cure/move the file.
  • When the scan has finished, look if you can click next icon next to the files found:
  • If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:

    This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured.
  • After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
  • Save the report to your desktop. The report will be called DrWeb.csv
  • Close Dr.Web Cureit.
  • Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
Back in Windows
Can you post the report from Dr.Web Cureit

Legit file may be infected, can you do the following
Download haxfix.exe and save it to your desktop.
  • Double click on haxfix.exe to install haxfix. (standard installation path is c:\program Files\haxfix)
  • Checkmark "Create a desktop icon"
  • Click "Next"
  • When the installation is completed, make sure that the checkmark "Launch HaxFix" is placed
  • Click "Finish"
A red "dos window" (dos box) will open with this options:
  • 1. Make logfile
  • E. Exit Haxfix
I want to see a logfile please
  • Select option 1. Make logfile by typing 1 and then pressing Enter.
  • Haxfix will start scanning the computer. When it is finished a logfile will open: haxlog.txt
  • Copy the contents of that logfile and paste it into this thread.
Also, include a fresh hijackthis log

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Offline Heather

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« Reply #6 on: July 06, 2007, 02:24:31 PM »
hi again, ok I do not have any external hard drive, unless the external burner counts in which case it is included in the scan.
first log below, I'll follow up with rest of instructions in next post

restart.exe;C:\Documents and Settings\Heather\Desktop\Unused Desktop Shortcuts\SmitfraudFix\SmitfraudFix;Tool.ShutDown.11;Incurable.Moved.;
popcaploader.dll;C:\WINDOWS\Downloaded Program Files;Program.PopcapLoader;Incurable.Moved.;
GTDownDE_87.ocx;C:\WINDOWS\SYSTEM32;Adware.Gdown;Incurable.Moved.;

Offline Heather

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« Reply #7 on: July 06, 2007, 02:38:43 PM »
HAXFIX logfile - by Marckie

version 4.47
Fri 07/06/2007  12:26:51.79

--- Checking for Haxdoor ---

checking for a3d files
a3d files not found

checking for matching notify keys
no matching notify keys found
 
checking for matching services
matching services found
Aspi32
 
checking for matching safeboot services
no matching safeboot services found

checking for other Haxdoor-files
no other Haxdoor-files found


--- Checking for Goldun ---

checking for SSODL keys
no ssodl keys found

checking for notify keys
no notify keys found

checking for services
no services found

checking for other Goldun-files
no other Goldun-files found

checking iexplore.exe
iexplore.exe is not infected


--- Catchme logfile - thank you Gmer ---

catchme 0.3.660 W2K/XP/Vista - userland rootkit detector by Gmer, http://www.gmer.net
Rootkit scan 2007-07-06 12:26:51
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services ...

scanning hidden autostart entries ...

scanning hidden files ...

C:\serv.txt

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 1


--- Analysing Catchme logfile ---

no matching regkeys found


Finished!

Offline Heather

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« Reply #8 on: July 06, 2007, 02:42:29 PM »
sorry for the multiple posts, just wanted to make sure nothing interfered with posting.


Logfile of HijackThis v1.99.1
Scan saved at 12:39:57 PM, on 7/6/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\AOL\Active Virus Shield\avp.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AOL\Active Virus Shield\avp.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;<local>;*.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST1.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar1.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar1.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Verizon_McciTrayApp] C:\Program Files\Verizon\McciTrayApp.exe
O4 - HKLM\..\Run: [aol] "C:\Program Files\AOL\Active Virus Shield\avp.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sdcCommon...DSL/tgctlcm.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/.../ymmapi_416.dll
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/m...,19/mcgdmgr.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_...aploader_v6.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: klogon - C:\WINDOWS\system32\klogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Active Virus Shield (AVP) - Unknown owner - C:\Program Files\AOL\Active Virus Shield\avp.exe" -r (file missing)
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Sunbelt Kerio Personal Firewall 4 (KPF4) - Sunbelt Software - C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
« Last Edit: July 06, 2007, 02:44:21 PM by Heather »

Offline guestolo

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Bad e-mail, I think I'm infected
« Reply #9 on: July 06, 2007, 07:21:45 PM »
Could you run another scanner for me please Heather
This won't take near as long as Dr.Web, I want to check for a hidden service that catchme may have not found

Download and save too your desktop
[color=\"#FF0000\"]fsbl.exe[/color]
(F-Secure Blacklight)

Double click to run fsbl.exe
    * Accept the user agreement.
    * Click Scan.
    * After the scan finishes, click on Next, then Exit.
Do not rename any files if found by blacklight, I need to see the log

BlackLight will create a log on your desktop with the name "fsbl-xxxxxxx.log".
Can you post the contents of that log please

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline Heather

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« Reply #10 on: July 06, 2007, 08:02:20 PM »
here ya go,

07/06/07 17:42:52 [Info]: BlackLight Engine 1.0.64 initialized
07/06/07 17:42:52 [Info]: OS: 5.1 build 2600 (Service Pack 2)
07/06/07 17:42:52 [Note]: 7019 4
07/06/07 17:42:52 [Note]: 7005 0
07/06/07 17:42:59 [Note]: 7006 0
07/06/07 17:42:59 [Note]: 7011 2020
07/06/07 17:43:00 [Note]: 7026 0
07/06/07 17:43:00 [Note]: 7026 0
07/06/07 17:43:06 [Note]: FSRAW library version 1.7.1022
07/06/07 17:57:28 [Note]: 2000 1012
07/06/07 17:57:39 [Note]: 7007 0


still getting the suspected trojan alert through AVS.
I do remember getting the e-bay fake e-mail and my AV kicking it out but like I said earlier, I didn't notice any problems till the 4th of July thing came through. wonder if the one activated the other or if it's just coincidence.
awaiting further instructions.
many thanks, Heather

Offline guestolo

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« Reply #11 on: July 06, 2007, 10:02:23 PM »
Let's try another route

Can you do the following
Print the rest of these instructions or save them too a text file on desktop

Download [color=\"red\"]SDFix[/color] and save this to your desktop
We will need it in a bit

Download [color=\"#FF0000\"]ATF-Cleaner[/color] by Atribune.
Save it to your desktop
We'll need this later

I need you to boot to safe mode, but first please Shut down the computer
After you have shut down,
Physically disconnect the Network cable from your modem to the back of the computer
Leave this disconnected until instructed please

Reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, a menu with options should appear;
  • Select the first option, to run Windows in Safe Mode, then press "Enter".
  • Choose your usual account.
In safe mode
============================================
==Double-click ATF-Cleaner.exe to run the program.
      Under Main choose: Select All
      Click the Empty Selected button.

If you use Firefox browser
      Click Firefox at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

      Click Opera at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.
==================================================

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)
Go to START>>My Computer>>Double click to open the C:\ folder
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
I'll need to see that report later

Do the next step:
Go to START>>RUN>>Type in
cmd
Then hit OK

In the command prompt type the following exactly, include the space between the (g and /)
ipconfig /flushdns
Then hit ENTER on your keyboard
Exit

Open AVS(Active Virus Shield)
Under the main Window under Summary
Take note of the date of Signatures released
Then click the "ALL Protection Services Running "
Under the "Quarantine" tab, do you see the following
suspected trojan
Quote
File [From:"Ebay"<[email protected]>][subject:TKO NOTICE:suspicious activity.][Time:2007/06/25 07:00:36]\text/html:
If so, left click to Highlight it and then Delete it

Shut down your computer
Reconnect your network cable

Boot back up to normal Windows

Come back here and post a fresh hijackthis log
Let's make sure it still looks good, however the last one did

Also, Post the report from SDFix
and let me know the date of AVS signatures released please

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline Heather

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« Reply #12 on: July 07, 2007, 06:49:55 AM »
I was unsure wether the first reboot was to be in safe mode or regular mode. Since you made no distinction I re-booted in regular mode. If I need to run it again just say the word. otherwise report below

signatures released 7/7/2007 1:57:59 am.
there was nothing under the quarantine tab
I will post HJT log in next post
thank you, Heather


SDFix: Version 1.90

Run by Heather on Sat 07/07/2007 at 04:21 AM

Microsoft Windows XP [Version 5.1.2600]

Running From: C:\SDFix

Safe Mode:
Checking Services:






Restoring Windows Registry Values
Restoring Windows Default Hosts File
Restoring Missing SharedAccess Service

Rebooting...


Normal Mode:
Checking Files:

No Trojan Files Found




Removing Temp Files...

ADS Check:

Checking C:\WINDOWS
C:\WINDOWS
No streams found.

Checking C:\WINDOWS\system32
C:\WINDOWS\system32
No streams found.

Checking C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
No streams found.
 
Checking C:\WINDOWS\system32\ntoskrnl.exe
C:\WINDOWS\system32\ntoskrnl.exe
No streams found.
 


                                 Final Check:

Remaining Services:
------------------



Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\\Program Files\\Sunbelt Software\\Personal Firewall\\kpf4gui.exe"="C:\\Program Files\\Sunbelt Software\\Personal Firewall\\kpf4gui.exe:*:Enabled:Sunbelt Kerio Firewall GUI"
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

Remaining Files:
---------------


Files with Hidden Attributes:

C:\WINDOWS\uccspecc.sys
C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch1\lock.tmp
C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch2\lock.tmp
C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch3\lock.tmp
C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch4\lock.tmp
C:\Documents and Settings\Heather\My Documents\Core Kids Devotionals\~WRL0001.tmp
C:\Documents and Settings\Heather\My Documents\Core Kids Devotionals\~WRL0004.tmp
C:\Documents and Settings\Heather\My Documents\Core Kids Devotionals\~WRL0946.tmp

                                 Finished

Offline Heather

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« Reply #13 on: July 07, 2007, 06:51:02 AM »
Logfile of HijackThis v1.99.1
Scan saved at 4:50:25 AM, on 7/7/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\AOL\Active Virus Shield\avp.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\AOL\Active Virus Shield\avp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;<local>;*.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST1.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar1.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar1.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Verizon_McciTrayApp] C:\Program Files\Verizon\McciTrayApp.exe
O4 - HKLM\..\Run: [aol] "C:\Program Files\AOL\Active Virus Shield\avp.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sdcCommon...DSL/tgctlcm.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/.../ymmapi_416.dll
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/m...,19/mcgdmgr.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_...aploader_v6.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: klogon - C:\WINDOWS\system32\klogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Active Virus Shield (AVP) - Unknown owner - C:\Program Files\AOL\Active Virus Shield\avp.exe" -r (file missing)
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Sunbelt Kerio Personal Firewall 4 (KPF4) - Sunbelt Software - C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe

Offline guestolo

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Bad e-mail, I think I'm infected
« Reply #14 on: July 07, 2007, 08:15:00 AM »
I'm not seeing anything suspicious
If your email client is OE
Delete any mail from Inbox you don't recognize
Also, empty the contents of the Delete and Sent folders you don't need anymore

Everything else appears normal?

Can you also do the following
Save Silent Runners.vbs to your desktop
Right click on that link and choose Save Link As
Double click on it to run.
If prompted by your AV, please let this script run, we are just collecting information

 This will create a text file on your desktop
Open the text file and copy and paste the contents back here

NOTE: let silentrunners completely finish, it WILL prompt when it is done

I still see remnants of Norton's (Symantec's) in your logs
Did you totally uninstall the whole program?

EDIT>>
I don't know what you mean by this
Quote
I was unsure wether the first reboot was to be in safe mode or regular mode. Since you made no distinction I re-booted in regular mode. If I need to run it again just say the word. otherwise report below

Are you talking about where I ask you to be in Safe mode to run ATF-Cleaner and SDFix????
« Last Edit: July 07, 2007, 03:05:39 PM by guestolo »

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline Heather

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Bad e-mail, I think I'm infected
« Reply #15 on: July 07, 2007, 04:37:53 PM »
[quote name=\'guestolo\' post=\'351825\' date=\'Jul 6 2007, 07:02 PM\']Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)
Go to START>>My Computer>>Double click to open the C:\ folder
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.[/quote]


    I started the process in safe mode as instructed then when I came to this part I was unsure if I should still be in safe mode or re-boot in regular mode. I did not stay in safe mode..

    I did the e-mail instructions

    My keyboard issues seem resolved and I'm not having to reboot every half hour but I'm getting a million intrusion attempt pop-ups from Kerio, just about every page I visit. this is new. Also my mouse decides on some pages to just not move but I'll try changing the batteries before I blame something else.
    the windows security system has come to life on it's own. do I shut down the whole thing, firewall is off but auto updates and virus protection are running where they weren't before or so I thought.

    other than that everything else seems good.

    I can't see any more of norton stuff in my uninstall programs and I thought we had it cleared when I loaded AVS. Is there a deeper uninstall I should do?


    "Silent Runners.vbs", revision R50,
http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"ctfmon.exe" = "C:\WINDOWS\system32\ctfmon.exe" [MS]
"swg" = "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" ["Google Inc."]

HKLM\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"IntelMeM" = "C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe" ["Intel Corporation"]
"Logitech Utility" = "Logi_MwX.Exe" ["Logitech Inc."]
"SsAAD.exe" = "C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe" [null data]
"TkBellExe" = ""C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot" ["RealNetworks, Inc."]
"HP Software Update" = "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" ["Hewlett-Packard Development Company, L.P."]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Computer, Inc."]
"Verizon_McciTrayApp" = "C:\Program Files\Verizon\McciTrayApp.exe" ["Motive Communications, Inc."]
"aol" = ""C:\Program Files\AOL\Active Virus Shield\avp.exe"" ["AOL"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = (no title provided)
  -> {HKLM...CLSID} = "Adobe PDF Reader Link Helper"
                   \InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]
{5CA3D70E-1895-11CF-8E15-001234567890}\(Default) = (no title provided)
  -> {HKLM...CLSID} = "DriveLetterAccess"
                   \InProcServer32\(Default) = "C:\WINDOWS\system32\dla\tfswshx.dll" ["Sonic Solutions"]
{9394EDE7-C8B5-483E-8773-474BF36AF6E4}\(Default) = (no title provided)
  -> {HKLM...CLSID} = "ST"
                   \InProcServer32\(Default) = "C:\Program Files\MSN Apps\ST1.03.0000.1005\en-xu\stmain.dll" [MS]
{AA58ED58-01DD-4d91-8333-CF10577473F7}\(Default) = (no title provided)
  -> {HKLM...CLSID} = "Google Toolbar Helper"
                   \InProcServer32\(Default) = "c:\program files\google\googletoolbar4.dll" ["Google Inc."]
{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}\(Default) = (no title provided)
  -> {HKLM...CLSID} = "Google Toolbar Notifier BHO"
                   \InProcServer32\(Default) = "C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll" ["Google Inc."]
{BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0}\(Default) = (no title provided)
  -> {HKLM...CLSID} = "MSNToolBandBHO"
                   \InProcServer32\(Default) = "C:\Program Files\MSN Apps\MSN Toolbar1.02.3000.1001\en-us\msntb.dll" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
  -> {HKLM...CLSID} = "HyperTerminal Icon Ext"
                   \InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{DEE12703-6333-4D4E-8F34-738C4DCC2E04}" = "RecordNow! SendToExt"
  -> {HKLM...CLSID} = "RecordNow! SendToExt"
                   \InProcServer32\(Default) = "C:\Program Files\Sonic\RecordNow!\shlext.dll" ["Sonic Solutions"]
"{5CA3D70E-1895-11CF-8E15-001234567890}" = "DriveLetterAccess"
  -> {HKLM...CLSID} = "DriveLetterAccess"
                   \InProcServer32\(Default) = "C:\WINDOWS\system32\dla\tfswshx.dll" ["Sonic Solutions"]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
  -> {HKLM...CLSID} = "RealOne Player Context Menu Class"
                   \InProcServer32\(Default) = "C:\Program Files\Real\RealPlayer\rpshell.dll" ["RealNetworks, Inc."]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Outlook Custom Icon Handler"
  -> {HKLM...CLSID} = "Outlook File Icon Extension"
                   \InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
  -> {HKLM...CLSID} = (no title provided)
                   \InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\msohev.dll" [MS]
"{5464D816-CF16-4784-B9F3-75C0DB52B499}" = "Yahoo! Mail"
  -> {HKLM...CLSID} = "YMailShellExt Class"
                   \InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\Common\ymmapi20040613.dll" ["Yahoo! Inc."]
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}" = "Portable Media Devices Menu"
  -> {HKLM...CLSID} = "Portable Media Devices Menu"
                   \InProcServer32\(Default) = "C:\WINDOWS\system32\Audiodev.dll" [MS]
"{B9E1D2CB-CCFF-4AA6-9579-D7A4754030EF}" = "iTunes"
  -> {HKLM...CLSID} = "iTunes"
                   \InProcServer32\(Default) = "C:\Program Files\iTunes\iTunesMiniPlayer.dll" ["Apple Computer, Inc."]
"{FC9FB64A-1EB2-4CCF-AF5E-1A497A9B5C2D}" = "Messenger Sharing Folders"
  -> {HKLM...CLSID} = "My Sharing Folders"
                   \InProcServer32\(Default) = "C:\Program Files\MSN Messenger\fsshext.8.0.0812.00.dll" [MS]
"{9999A076-A9E2-4C99-8A2B-632FC9429223}" = "Bonjour"
  -> {HKLM...CLSID} = "Bonjour"
                   \InProcServer32\(Default) = "C:\Program Files\Bonjour\ExplorerPlugin.dll" ["Apple Computer, Inc."]
"{E0D79304-84BE-11CE-9641-444553540000}" = "WinZip"
  -> {HKLM...CLSID} = "WinZip"
                   \InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing LP"]
"{E0D79305-84BE-11CE-9641-444553540000}" = "WinZip"
  -> {HKLM...CLSID} = "WinZip"
                   \InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing LP"]
"{E0D79306-84BE-11CE-9641-444553540000}" = "WinZip"
  -> {HKLM...CLSID} = "WinZip"
                   \InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing LP"]
"{E0D79307-84BE-11CE-9641-444553540000}" = "WinZip"
  -> {HKLM...CLSID} = "WinZip"
                   \InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing LP"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
<<!>> "{54D9498B-CF93-414F-8984-8CE7FDE0D391}" = "ewido shell guard"
  -> {HKLM...CLSID} = "CShellExecuteHookImpl Object"
                   \InProcServer32\(Default) = "C:\Program Files\ewido anti-malware\shellhook.dll" ["TODO: <Firmenname>"]

HKLM\System\CurrentControlSet\Control\Session Manager\
<<!>> "BootExecute" = "autocheck autochk *"|"SsiEfr.e" [file not found]|"SsiEfr.e" [file not found]

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
<<!>> igfxcui\DLLName = "igfxdev.dll" ["Intel Corporation"]
<<!>> klogon\DLLName = "C:\WINDOWS\system32\klogon.dll" ["Kaspersky Lab"]
<<!>> WRNotifier\DLLName = "WRLogonNTF.dll" ["Webroot Software, Inc."]

HKLM\Software\Classes\Folder\shellex\ColumnHandlers\
{F9DB5320-233E-11D1-9F84-707F02C10627}\(Default) = "PDF Column Info"
  -> {HKLM...CLSID} = "PDF Shell Extension"
                   \InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll" ["Adobe Systems, Inc."]

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
Kaspersky Anti-Virus\(Default) = "{dd230880-495a-11d1-b064-008048ec2fc5}"
  -> {HKLM...CLSID} = (no title provided)
                   \InProcServer32\(Default) = "C:\Program Files\AOL\Active Virus Shield\shellex.dll" ["Kaspersky Lab"]
WinZip\(Default) = "{E0D79304-84BE-11CE-9641-444553540000}"
  -> {HKLM...CLSID} = "WinZip"
                   \InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing LP"]
Yahoo! Mail\(Default) = "{5464D816-CF16-4784-B9F3-75C0DB52B499}"
  -> {HKLM...CLSID} = "YMailShellExt Class"
                   \InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\Common\ymmapi20040613.dll" ["Yahoo! Inc."]

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
QuickFinderMenu\(Default) = "{C0E10002-0028-0004-C0E1-C0E1C0E1C0E1}"
  -> {HKLM...CLSID} = "QuickFinder Shell Extension"
                   \InProcServer32\(Default) = "c:\Program Files\WordPerfect Office 11\Programs\PFSE110.DLL" ["Novell, Inc., c/o Corel Corporation Limited"]
WinZip\(Default) = "{E0D79304-84BE-11CE-9641-444553540000}"
  -> {HKLM...CLSID} = "WinZip"
                   \InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing LP"]

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
Kaspersky Anti-Virus\(Default) = "{dd230880-495a-11d1-b064-008048ec2fc5}"
  -> {HKLM...CLSID} = (no title provided)
                   \InProcServer32\(Default) = "C:\Program Files\AOL\Active Virus Shield\shellex.dll" ["Kaspersky Lab"]
WinZip\(Default) = "{E0D79304-84BE-11CE-9641-444553540000}"
  -> {HKLM...CLSID} = "WinZip"
                   \InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing LP"]


Group Policies {policy setting}:
--------------------------------

Note: detected settings may not have any effect.

HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\

"NoCDBurning" = (REG_DWORD) hex:0x00000000
{unrecognized setting}

HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System\

"NoDispAppearancePage" = (REG_DWORD) hex:0x00000000
{unrecognized setting}

HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System\

"shutdownwithoutlogon" = (REG_DWORD) hex:0x00000001
{Shutdown: Allow system to be shut down without having to log on}

"undockwithoutlogon" = (REG_DWORD) hex:0x00000001
{Devices: Allow undock without having to log on}


Active Desktop and Wallpaper:
-----------------------------

Active Desktop may be disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

Displayed if Active Desktop enabled and wallpaper not set by Group Policy:
HKCU\Software\Microsoft\Internet Explorer\Desktop\General\
"Wallpaper" = "C:\WINDOWS\web\wallpaper\Bliss.bmp"

Displayed if Active Desktop disabled and wallpaper not set by Group Policy:
HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\Heather\Application Data\Microsoft\Internet Explorer\Internet Explorer Wallpaper.bmp"


Startup items in "Heather" & "All Users" startup folders:
---------------------------------------------------------

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Adobe Reader Speed Launch" -> shortcut to: "C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe" ["Adobe Systems Incorporated"]


Enabled Scheduled Tasks:
------------------------

"AppleSoftwareUpdate" -> launches: "C:\Program Files\Apple Software Update\SoftwareUpdate.exe -Task" ["Apple Computer, Inc."]
"ISP signup reminder 1" -> launches: "C:\WINDOWS\System32\OOBE\OOBEBALN.EXE /sys /i /n:1" [MS]
"Symantec NetDetect" -> launches: "C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE" ["Symantec Corporation"]
"WebReg " -> launches: "C:\Program Files\HP\digital imaging\bin\hpqwrg.exe """ ["Hewlett-Packard Development Company, L.P."]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000004\LibraryPath = "C:\Program Files\Bonjour\mdnsNSP.dll" ["Apple Computer, Inc."]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 17
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}"
  -> {HKLM...CLSID} = "&Google"
                   \InProcServer32\(Default) = "c:\program files\google\googletoolbar4.dll" ["Google Inc."]

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0}"
  -> {HKLM...CLSID} = "MSN"
                   \InProcServer32\(Default) = "C:\Program Files\MSN Apps\MSN Toolbar1.02.3000.1001\en-us\msntb.dll" [MS]
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}"
  -> {HKLM...CLSID} = "&Google"
                   \InProcServer32\(Default) = "c:\program files\google\googletoolbar4.dll" ["Google Inc."]

HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0}" = "0"
  -> {HKLM...CLSID} = "MSN"
                   \InProcServer32\(Default) = "C:\Program Files\MSN Apps\MSN Toolbar1.02.3000.1001\en-us\msntb.dll" [MS]
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}" = (no title provided)
  -> {HKLM...CLSID} = "&Google"
                   \InProcServer32\(Default) = "c:\program files\google\googletoolbar4.dll" ["Google Inc."]

Explorer Bars

HKCU\Software\Microsoft\Internet Explorer\Explorer Bars\
{4528BBE0-4E08-11D5-AD55-00010333D0AD}\(Default) = (no title provided)
  -> {HKLM...CLSID} = "&Yahoo! Messenger"
                   \InProcServer32\(Default) = "C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll" ["Yahoo! Inc."]

HKLM\Software\Microsoft\Internet Explorer\Explorer Bars\
{4528BBE0-4E08-11D5-AD55-00010333D0AD}\(Default) = (no title provided)
  -> {HKLM...CLSID} = "&Yahoo! Messenger"
                   \InProcServer32\(Default) = "C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll" ["Yahoo! Inc."]
{FE54FA40-D68C-11D2-98FA-00C0F0318AFE}\(Default) = (no title provided)
  -> {HKLM...CLSID} = "Real.com"
                   \InProcServer32\(Default) = "C:\WINDOWS\System32\Shdocvw.dll" [MS]

HKLM\Software\Classes\CLSID\{9999A076-A9E2-4C99-8A2B-632FC9429223}\(Default) = "Bonjour"
Implemented Categories\{00021493-0000-0000-C000-000000000046}\ [vertical bar]
InProcServer32\(Default) = "C:\Program Files\Bonjour\ExplorerPlugin.dll" ["Apple Computer, Inc."]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{08B0E5C0-4FCB-11CF-AAA5-00401C608501}"
  -> {HKLM...CLSID} = "Web Browser Applet Control"
                   \InProcServer32\(Default) = "C:\WINDOWS\System32\msjava.dll" [MS]

{4528BBE0-4E08-11D5-AD55-00010333D0AD}\
"ButtonText" = "Messenger"
"MenuText" = "Yahoo! Messenger"
"CLSIDExtension" = "{4C171D40-8277-11D5-AD55-00010333D0AD}"
  -> {HKLM...CLSID} = (no title provided)
                   \InProcServer32\(Default) = "C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll" ["Yahoo! Inc."]

{7F9DB11C-E358-4CA6-A83D-ACC663939424}\
"ButtonText" = "Bonjour"

{CD67F990-D8E9-11D2-98FE-00C0F0318AFE}\
"ButtonText" = "Real.com"

{E2E2DD38-D088-4134-82B7-F2BA38496583}\
"MenuText" = "@xpsp3res.dll,-20001"
"Exec" = "%windir%\Network Diagnostic\xpnetdiag.exe" [MS]

{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

Active Virus Shield, AVP, ""C:\Program Files\AOL\Active Virus Shield\avp.exe" -r" ["AOL"]
Bonjour Service, Bonjour Service, ""C:\Program Files\Bonjour\mDNSResponder.exe"" ["Apple Computer, Inc."]
ewido security suite control, ewido security suite control, "C:\Program Files\ewido anti-malware\ewidoctrl.exe" ["ewido networks"]
LexBce Server, LexBceS, "C:\WINDOWS\system32\LEXBCES.EXE" ["Lexmark International, Inc."]
Sunbelt Kerio Personal Firewall 4, KPF4, ""C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe"" ["Sunbelt Software"]
Windows User Mode Driver Framework, UMWdf, "C:\WINDOWS\system32\wdfmgr.exe" [MS]


Print Monitors:
---------------

HKLM\System\CurrentControlSet\Control\Print\Monitors\
Dell Network Port\Driver = "LEXLMPM.DLL" ["Lexmark International, Inc."]


----------
<<!>>: Suspicious data at a malware launch point.

+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
  launch it from a command prompt or a shortcut with the -all parameter.
+ To search all directories of local fixed drives for DESKTOP.INI
  DLL launch points, use the -supp parameter or answer "No" at the
  first message box and "Yes" at the second message box.
---------- (total run time: 141 seconds, including 78 seconds for message boxes)
« Last Edit: July 07, 2007, 04:49:30 PM by Heather »

Offline Heather

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Bad e-mail, I think I'm infected
« Reply #16 on: July 07, 2007, 08:13:15 PM »
ok, I spoke too soon.
I just attempted to go on and check mail after about 2 hours dormant,
first the sign in was a box that sais computer locked, I've seen this type of sign in but it's not how I have mine set. I signed in and clicked on OE, OE icon disappeared and this alert came up

outlook express could not be started because MSOERES.DLL could not be found

then this popped up

explorer exe-Application error
Application failed to initialize properly (0xc000012d). click on ok to terminate the application

I clicked ok, nothing happened.
on the taskbar there were several firewall shields when I hovered over them they went black and then disappeared
then everything I hovered over on the taskbar disappeared.
I tried to take a screenshot and open paint, the icon disappeared.
I clicked start to see if I could reboot, all icons disappeared including entire taskbar.

hardboot and here I am.
boy this is annoying. (the issues not the process)

Offline guestolo

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Bad e-mail, I think I'm infected
« Reply #17 on: July 08, 2007, 10:36:07 AM »
I'm not sure what version of Norton's you had
But ensure to run the uninstaller they have posted

Only do Step 2 of the procedure
Click Here

Be sure to follow the exact instructions
Quote
1
    Download the Norton Removal Tool for your version of Windows.
        * I use Windows Vista/XP/2000. DOWNLOAD
        * I use Windows Me/98. DOWNLOAD
     Save the file to the Windows desktop.
2
    On the Windows desktop, double-click the Norton Removal tool icon.
3
    Follow the on-screen instructions.
     Your computer may be restarted more than once, and you may be asked to repeat some steps after the computer restarts.

Back in Windows
Have your XP CD ready
Go to START>>RUN>>type in
sfc /scannow
Let this scan finish and insert your CD if prompted

Reboot afterwards

Post back and let me know how things are running

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here


Offline Heather

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Bad e-mail, I think I'm infected
« Reply #18 on: July 08, 2007, 10:50:13 PM »
ok, did all that you asked and I am still having problems
intrusion alerts like crazy. really goofy behavior upon logon after sitting in sleep for any amount of time.
my desktop continues to change, from the logon screen to icons disappearing to black spots and freezing up is becoming the norm where a week ago it never happened.
sure wish we could identify this one. I'm with you, I think it's just so new it may not have an antidote yet.
I'll sure hang in and do whatever you suggest as long as you are willing.
 http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\':)\' />
Heather

Offline guestolo

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Bad e-mail, I think I'm infected
« Reply #19 on: July 08, 2007, 11:17:22 PM »
None of the scans are finding anything however

Open Notepad (START>>>RUN>>>type in notepad)
Hit OK
Copy the contents of the CODE box, not including the word "code"
Paste it to the empty Notepad file
In Notepad click FILE>>SAVE AS
IMPORTANT>>>Change the Save as Type to All Files.
Name the file as fix.reg

Save this file on the desktop
Ensure to copy from REGEDIT4 and down in the code box

 
Code: [Select]
REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager]
"BootExecute"=hex(7):61,00,75,00,74,00,6f,00,63,00,68,00,65,00,63,00,6b,00,20,\
  00,61,00,75,00,74,00,6f,00,63,00,68,00,6b,00,20,00,2a,00,00,00,00,00


Double click on fix.reg and allow to add/merge to the registry at the prompt

Back in Windows

Delete the log from silentrunners.vbs
Run it again and post it's new log

Quote
intrusion alerts like crazy
Does Kerio give any indication of the intruders?
Any folder/filename?
Is it inbound or outbound traffic

You may have to uninstall Kerio and then reinstall>>Reinstall in Simple mode
« Last Edit: July 08, 2007, 11:29:13 PM by guestolo »

Do you want to post your own logs from FRST?

Follow the instructions posted http://www.thetechguide.com/forum/index.php/topic/22942-please-read-how-to-post-logs-from-frst/\'>Click Here